Skype stopped working after trying to launch it

Since this morning I'm not able to launch Skype anymore. I've tried re-installing it, but that ain't working. I've attached a dxdiag.txt. Please help me out here
Attachments:
DxDiag.zip ‏8 KB

Try first to update ATI Mobility Radeon HD 5470 driver:
http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/ATI/VGA_ATI_Win7_64_Z884.zip?_ga=1.****************9...
Look also for other available driver updates.
http://www.asus.com/support/Download/3/245/0/3/8nd6vsPTEKDJjEJ4/30/

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My iPad 1 has stopped working after trying to instal iOS 5. Can you help restore?

My iPad has stopped working after trying unsuccessfully to instal iOS5. All that's currently showing on the iPad screen is a white USB cable with a thick arrow pointing towards the iTunes logo (black double note within a white rimmed circle and a blue background).I cannot switch it off and have seemingly lost everything that was on it.
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That means you have to restore the device with iTunes now. So connect the iPad to your computer's iTunes and restore the iPad.
iTunes: Restoring iOS software

Skype stops working after attemping to make a call

Hi,
Also my Skype stops working, like many others, it has probably something to do with my graphiccard driver, but dont know which one I should download..
There I already tried to install different Skype Versions
here is my DxDiag File
thanx in advance...
Attachments:
DxDiag_1.zip ‏7 KB

Hi this is Interesting and thank you for your support till now.
It has for sure to do with the screen resolution...after I unplugged it and rebooted everything worked fine. Now I connected the screen again and have set the resolution down to 1600x1024 and that also worked... after that I setted the resolution back to 1650x1050 and it still runs, also after a few reboots...
As soon as it will give some errors I will update to the latest skype and will do the same 'tricks' ... because I had skype 7.xxx installed before , without succes... lets see how long my skype runs properly

Skype Stopped Working After AVG

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Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Lightroom 5 stops working after trying to email photos within LR and using Outlook 2013

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I was able to send emails before.
OS - 8.1 (64Bit)
Office - 365 (64Bit)
Log Name:      Application
Source:        Application Error
Date:          17/11/2013 21:50:11
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: lightroom.exe, version: 5.2.0.10, time stamp: 0x52288c50
Faulting module name: Email.dll, version: 5.2.0.10, time stamp: 0x52288a01
Exception code: 0xc0000005
Fault offset: 0x00000000000148af
Faulting process ID: 0x14d0
Faulting application start time: 0x01cee3ddfaab54ec
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll
Report ID: 3b05bf7a-4fd2-11e3-be8a-d43d7e4c6101
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-17T21:50:11.000000000Z" />
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    <Channel>Application</Channel>
    <Computer>MasterXs</Computer>
    <Security />
</System>
<EventData>
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    <Data>5.2.0.10</Data>
    <Data>52288c50</Data>
    <Data>Email.dll</Data>
    <Data>5.2.0.10</Data>
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    <Data>01cee3ddfaab54ec</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll</Data>
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    </Data>
    <Data>
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</EventData>
</Event>

Themes suddenly stopped working after trying new theme

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A bit more information.
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I checked the prefs.js and found the 'A Tropical State of Mind' referenced in numerous places, along with other personas. Also found these settings -
user_pref("lightweightThemes.isThemeSelected", true);
user_pref("lightweightThemes.persisted.footerURL", false);
user_pref("lightweightThemes.persisted.headerURL", false);
user_pref("lightweightThemes.usedThemes", "[{\"id\":\"360804\",\"name\":\"A TROPICAL STATE OF MIND\",\"headerURL\":\"https://addons.mozilla.org/_files/277332/atropicalattitudeofmind.jpg?1296426260\",\"footerURL\":\"https://addons.mozilla.org/_files/277332/atropicalattitudeofmindF.jpg?1296426260\",\"textcolor\":\"#000000\",\"iconURL\":\"https://addons.mozilla.org/_files/277332/preview_small.jpg?1296426260\",\"previewURL\":\"https://addons.mozilla.org/_files/277332/preview.jpg?1296426260\",\"author\":\"ÔÿàSaSSyGirLÔÿà\",\"updateURL\":\"https://versioncheck.addons.mozilla.org/en-US/themes/update-check/360804?src=gp\",\"version\":\"0\"},{\"id\":\"277395\",\"name\":\"COLORFUL HONG KONG\",\"headerURL\":\"http://getpersonas-cdn.mozilla.net/static/9/5/277395/HK.JPG?1321450621\",\"footerURL
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If I open I-Tunes and play a movie there is no sound. Before attempting to play a movie, sounds work as intended. Resetting the i-phone corrects the sound issue until I try to play a movie again. The sound problem affects all sounds including navigation clicks, games and ring tones.

Hello QR-3,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
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After installing Mavericks Acrobat reader stopped working, Skype stopped working, lost a bunch of e-mails in my gmail account in Mail. Anyone has a fix? I can't open PDF files anymore...

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Containers/com.apple.mail
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
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Right USB Port stops working after disconnecting device since 10.9.2

Hi,
Since updating to 10.9.2 the right USB port on my MBA stops working after diconnecting a device (tested: external hard drive, USB flash drive, USB HSPA Modem). The only way to get the port recognizing the device on that port is to do a restart. If the device is connected from starting the MBA it works fine, if I then eject the drive and reinsert it or a different USB device the device doesn't get recognized. The devices do get power, my WD passport ultra spins up just fine, the USB HSPA modem also indicates it's working (with signal) but nothing shows up in finder or diskutility. If the modem is connected from start (and thus working) and then disconnect from the internet but not remove the drive I can reconnect to the internet. The problem only occurs after disconnecting the device. The port becomes inactive. The left USB port works as expected.
Steps I've taken:
Disk Persmission
PRAM
SMC
Reapplied the 10.9.2 update
Sent feedback to Apple
Some Output:
Boot Mode: Normal
Total CPU usage:
   User 11%                    System 10%
Max %CPU by process (name, UID, %):
   WindowServer         0   4.6
Loaded extrinsic kernel extensions:
   at.obdev.nke.LittleSnitch (4052)
   com.driver.JRDUSBModemData64 (4.0.5)
   com.protech.NoSleep (1.3.3)
Loaded extrinsic daemons:
   net.sourceforge.MonolingualHelper
   com.oracle.java.JavaUpdateHelper
   com.oracle.java.Helper-Tool
   com.microsoft.office.licensing.helper
   com.freemacsoft.appcleanerd
   com.adobe.fpsaud
   at.obdev.littlesnitchd
Loaded extrinsic user agents:
   com.oracle.java.Java-Updater
   at.obdev.LittleSnitchUIAgent
/Library/LaunchAgents:
   at.obdev.LittleSnitchUIAgent.plist
   com.oracle.java.Java-Updater.plist
/Library/LaunchDaemons:
   at.obdev.littlesnitchd.plist
   com.adobe.fpsaud.plist
   com.freemacsoft.appcleanerd.plist
   com.microsoft.office.licensing.helper.plist
   com.oracle.java.Helper-Tool.plist
   com.oracle.java.JavaUpdateHelper.plist
   net.sourceforge.MonolingualHelper.plist
/Library/PrivilegedHelperTools:
   com.freemacsoft.appcleanerd
   com.microsoft.office.licensing.helper
   com.oracle.java.JavaUpdateHelper
   net.sourceforge.MonolingualHelper
Extrinsic loadable bundles:
   /System/Library/Extensions/JRDMassStorageDriver32.kext
             (No bundle ID)
   /System/Library/Extensions/JRDMassStorageDriver64.kext
             (No bundle ID)
   /System/Library/Extensions/JRDUSBModemData32.kext
             (com.driver.JRDUSBModemData32)
   /System/Library/Extensions/JRDUSBModemData64.kext
             (com.driver.JRDUSBModemData64)
   /System/Library/Extensions/LittleSnitch.kext
             (at.obdev.nke.LittleSnitch)
   /System/Library/Extensions/NoSleep.kext
             (com.protech.NoSleep)
   /Library/Audio/Plug-Ins/Components/A52Codec.component
             (com.shepmater.A52Codec)
   /Library/Internet Plug-Ins/Flash Player.plugin
             (com.macromedia.Flash Player.plugin)
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
             (com.oracle.java.JavaAppletPlugin)
   /Library/PreferencePanes/Flash Player.prefPane
             (com.adobe.flashplayerpreferences)
   /Library/PreferencePanes/JavaControlPanel.prefPane
             (com.oracle.java.JavaControlPanel)
   /Library/PreferencePanes/NoSleep.prefPane
             (com.protech.NoSleepPref)
   /Library/QuickTime/AC3MovieImport.component
             (com.cod3r.ac3movieimport)
   /Library/Spotlight/LogicPro.mdimporter
             (No bundle ID)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
             (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
             (com.skype.skypeabsms)
   Library/QuickLook/Pacifist.qlgenerator
             (com.charlessoft.pacifist.qlgenerator)
   Library/Services/Clip to Day One.workflow
             (No bundle ID)
Login hook:
   /Library/Scripts/Hooks/login.sh
Global login items:
   $HELPER_PATH
   $HELPER_PATH
   $HELPER_PATH
   $HELPER_PATH
   $HELPER_PATH
User login items:
   iTunesHelper
   Sparrow
   Sort Menubar Items
   AppCleaner Helper
   SurplusMeterAgent
Safari extensions:
   Shut Up
   AdBlock
   SafariKeywordSearch
   Disconnect
   MapTricks
Restricted user files: 28
Font problems: 0
Elapsed time (s): 130
etrecheck output:
Hardware Information:
          MacBook Air - model: MacBookAir3,1
          1 1.4 GHz Intel Core 2 Duo CPU: 2 cores
          2 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 0:20
Disk Information:
          APPLE SSD TS064C disk0 : (60.67 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    disk0s2 (disk0s2) <not mounted>: 59.81 GB
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          EFI (disk2s1) <not mounted>: 209.7 MB
          Radha (disk2s2) /Volumes/Radha: 1.81 TB (1.73 TB free)
          disk2s3 (disk2s3) <not mounted>: 189.89 GB
          Boot OS X (disk2s4) <not mounted>: 134.2 MB
FireWire Information:
Kernel Extensions:
          at.obdev.nke.LittleSnitch          Version: 4052
          com.driver.JRDUSBModemData64          Version: 4.0.5
          com.protech.NoSleep          Version: 1.3.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
                 [loaded]          at.obdev.littlesnitchd.plist
                 [loaded]          com.adobe.fpsaud.plist
                 [loaded]          com.freemacsoft.appcleanerd.plist
                 [loaded]          com.microsoft.office.licensing.helper.plist
                 [loaded]          com.oracle.java.JavaUpdateHelper.plist
                 [loaded]          net.sourceforge.MonolingualHelper.plist
Launch Agents:
                 [loaded]          at.obdev.LittleSnitchUIAgent.plist
User Launch Agents:
User Login Items:
          iTunesHelper
          Sparrow
          Sort Menubar Items
          AppCleaner Helper
          SurplusMeterAgent
3rd Party Preference Panes:
          Flash Player
          Java
          NoSleep
Internet Plug-ins:
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
              12%          com.apple.WebKit.Networking
               6%          Safari
               4%          WindowServer
               3%          EtreCheck
               2%          hidd
               1%          Terminal
               1%          notifyd
               1%          opendirectoryd
               1%          com.apple.WebKit.WebContent
               0%          Dock
Top Processes by Memory:
          147 MB          Safari
          137 MB          com.apple.WebKit.WebContent
          49 MB          mds_stores
          29 MB          com.apple.WebKit.Networking
          27 MB          TextEdit
          23 MB          WindowServer
          20 MB          Disk
          20 MB          Sparrow
          20 MB          CVMCompiler
          18 MB          Finder
Nothing out of the ordinairy. Thanks for any help

It's an Apple Pro keyboard and mouse, the dongle is
plugged into the Mac and not the keyboard. The same
set-up is, and has been working on all our other
Macs.
The sleep issue sounds interesting- hum, maybe...
Is your keyboard plugged into one of the USB connections on an Apple monitor? If so, you may want to change that connection to one that is on the G5 itself. My monitor came with a warning note indicating that problems will likely occur if the keyboard is connected to the monitor.
I also had a problem with the automatic sleep function. After much trouble-shooting and a logic board replacement, it was concluded that coming out of the automatic sleep function with any USB device active would freeze the entire USB bus. After disabling automatic sleep in system preferences, I've had no freezing problems. My machine works fine with the manual sleep function in the Apple Menu.
AndyH

Skype stopped working on ipod touch w 4.3.5?

My skype stopped working on my ipod touch (3rd gen), maybe when I upgraded the ipod touch software to iOS 4.3.5. I have looked everywhere online for an answer (well, looked in the places I could think of). If, for example, I delete my Skype app and re-install it (from my ipod touch device), it doesn't fix the problem.
If I delete my Skype app from iTunes on my laptop and re-install it on my laptop, and then sync it to my ipod touch, this doesn't seem to fix it.
Finally (and I don't know how I did this, as can't seem to find other references to this, I went to safari and googled my problem, from my device. I received a 'skype blue' page stationg 'skype isn't available for your phone' (heading), then 'Due to a mobile upgrade? why not find an iphone, Android or
Symbian phone that works with skype? etc etc. Obviously this is not the right spot (apart from the bleeding obvious, ie that skype doesn't work any more). I am not using it from a smart phone.
when I install or re-install skype on my ipod touch, and click on the skype logo, the skype welcome page has 'skype name' and 'skype password' but I can't enter any data, nor can I hit the 'sign in'. The only thing that works is 'create account' (which I don't want to do, obviously, as already have a skype account).
Any suggestions (written Saturday 3 September 2011). thanks very much
Perhaps the answer lies in returning to an older software version (iOS I mean)? But can only see how to 'restore factory settings' so presumably that would be to a much older software version (or not fix the problem). As you can tell, I may be talking rubbish, sorry.
ps - I have 'flashed my firmware' once some time ago on a laptop I had (PC), but I would be hesitant to try something dramatic, given my lack of knowledge!
FINALLY (promise) in the drop-down box below, after choosing my Product, when choosing Operating System, the highest choice is '4.3.3'. I have 4.3.5 I think. Maybe THIS IS MY PROBLEM??

OH MY GOODNESS, apart from now realising that I wrote way too much (sorry), I have just fixed it (after 1 week of trying, within minutes of posting my first query above). Sorry folks, I told you I had no idea. I won't confess what I did to fix it, unless someone asks me. thanks, Caroline in Sydney

Coldfusion 64 bit windows installer stops working after recent microsoft update

Coldfusion 64 bit windows installation stops working after recent microsoft updates and how I worked around it.
My question is at the end.
Trying to deploy coldfusion 9 enterprise 64 bit trial version onto a Windows 2003 64 bit datacenter OS with all OS updates from MS (as of 4-7-2011).
Steps taken (remember, this is all 64 bit):
1. Installed the base OS which was slipstreamed with SP2.
2. Checked w/ microsoft and installed 63 OS updates.
3. Launch the CF9 trial exe.
4. As soon as the first screen finishes (the one that looks like it is extracting files) then the second screen pops up (the one that simply says CF Adobe Coldfusion 9) and the progress bar quickly moves 95% to the right and the install application quits. No error, no nothing. No log file either.
5. After a moment of incredulous silence (and retrying/rebooting, etc), I started to google it. I found nothing. However, I did find a post (thanks dspent!) that was helpful in that it told how he was able to get at a log file of sorts, by pre-extracting the coldfusion_9_WWE_win64.exe file and launching the adobe_cf.exe by hand. (Dspent's install snafu was different than mine, but his post was very valuable and got me started in the right direction.)
6. Got a copy of rarunzipper and extracted the coldfusion_9_WWE_win64.exe file.
7. From the windows directory created by step 6, I launched adobe_cf.exe.
8. Same thing (the install application quits. No error, no nothing. No log file either.).
9. I examine the hs_err_pidxxxx.log file (where the xxxx is a number).
10. I see inside that file an ominous message: "A fatal error has been detected by the Java Runtime" then "Problematic frame ntdll.dll" and then "The crash happened outside the Java Virtual Machine in native code".
11. OK, so now I am thinking ntdll.dll !! Native code !! It is like Java is telling me that for some reason it can't dance with the OS.
12. On a hunch, I decided to test a CF install again on a server with just the base install of W3K3 64 SP2 (ie: skipping step 2 above this time).
13. Bingo! That install works.
14. Therefore, one of the 63 patches I had downloaded from MS had triggered a problem with the CF installer.
15. Back on the first server (the one with the MS security patches installed and the one that CF won't install on). In the CF file adobe_cf.lax (one of the files extracted in step 6) there is a line that mentions where the install gets it's java. Find that file, and check java version installer is using. It is using 1.6.0_14-b08.
16. Off to the Java website, and there is a newer version of java (1.6.0_24-b07). Downloaded and installed it.
17. Modify a line in adobe_cf.lax :
   before
     lax.nl.current.vm=resource\\jre\\bin\\java.exe
   after
     lax.nl.current.vm=C:\\program files\\java\\jre6\\bin\\java.exe
(that assumes that you let step 16 install to the default location)
Save the file.
18. Run the install ... ** IT WORKS ** !
Obviously, the built in java provided with the CF installer is no longer compatible with some change introduced by some recent MS update on the W2K3 64b SP2 platform.
And now the interesting part. Although I forced the installer to used the new java, it did not incorporate it into the cf build (ie: in jvm.config, you still see c:/coldfusion9/runtime/jre AND the version of java.exe that is in that directory is the original version, not the newer version I forced the installer to use).
On the surface, CF seems to run OK, but I have not done any application testing yet.
And finally my
** QUESTION **
Would it be appropriate to simply point the java.home var to the new java directory? I see that the directory structures and files are not exactly the same (close though) so I certainly don't want to break things by doing this, but instinct tells me that if the installer broke using the older version, then something else is gonna break down the road if I don't use the new version. On the other hand, the differences in the directories and files is enough that it makes me very nervous, with my limitied java skill set, to make this decision.
Thanks in advance!!
Byron

Hi Byron,
Wow great post no doubt much of the information will be useful for those on Win03 SP2 +. Have to say not come across similar problem on Win08 r2 SP1 +.
So to your question. Adobe security bulletin (http://kb2.adobe.com/cps/894/cpsid_89440.html) recommends running CF8 and CF9 with JVM 1.6.0_24. The bulletin does not say how to do that. I take you installed JDK and not just JRE 1.6.0_24? Post install of JDK follow these steps:
Stop CF - SERVICES.msc stop "ColdFusion 9 Application Server".
Take a copy of CF\runtime\bin\jvm.config - so you got a backup.
Edit CF\runtime\bin\jvm.config find line "java.home=" and comment it out eg:
#java.home=C:/ColdFusion9/runtime/jre
Add new line like so and save jvm.config:
java.home=C:/Program Files/Java/jdk1.6.0_24/jre
Note there the slashes and the location of the JRE (runtime) - you need to point to the one in JDK because the other JRE in C:\Program Files\Java\jre6 will be missing a DLL.
Start CF via SERVICES.msc.
HTH, Carl.

I can't connect to Wi-Fi - keeps timing out. No problem connecting from other laptops / phones. Stopped working after I did a system upgrade. What can I do?

I can't connect to Wi-Fi - keeps timing out. No problem connecting from other laptops / phones. Stopped working after I did a system upgrade. What can I do? I am on OS X Yosemite.

Take each of the following steps that you haven't already tried, until the problem is resolved. Some of these steps are only possible if you have control over the wireless router.
Step 1
Turn Wi-Fi off and back on.
Step 2
Restart the router and the computer. Many problems are solved that way.
Step 3
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 4
Run the Network Diagnostics assistant.
Step 5
In OS X 10.8.4 or later, run Wireless Diagnostics and fix the issues listed in the Summary, if any.
Step 6
Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 7
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 8
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 9
Reset the System Management Controller (SMC).

Photoshop elements 12 stopped working after swapping mainboard

Hi everybody!
On a Win 7 Pro PC the PSE 12 Photo Editor stopped working after swapping the defective mainboard.
I tried uninstall and reinstall as admin, with disabled security software.
We always get the welcome screen from where you launch organizer or editor, of which only the organizer works.
Launching the editor directly from the application folder or from within the organizer fails too.
Also the newest update installed, does not change this behaviour.
I'd appreciate your suggestions!
Dirk

I am having the same problem and tried calling tech support was on hold for an hour and a half its
driving me crazy trying to figure it out. Did an online chat which was no help what so ever.
If I find out something I will let you know for sure...

Why did AME stop working after the last Windows 7 update

AME suddenly stopped working after the last Windows 7 update. After the initial splash screen, I get a message saying that AME is not working and the program will be closed. Then I get the windows message that it is searching for a solution, then nothing. I am using the Production CS6. This happens whether I try to start AME directly, or queuing through Premiere Pro. I have tried reinstalling the entire package and have implemented all available updates from Adobe. I have no clue why this happened, but AME is crucial to my workflow.

Try to delete the following folders and then launch AME:
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%AppData%\Adobe\Common
Make sure to first make a backup of those folders.

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