Skype unlimited asking for credit for skype wifi

I just purchased the new Surface pro 2. With it I was given a 12 month subscription to skype unlimited world and skype wifi. I redeemed by code and can see the subscription in my account. I was in Newark airpoirt corrected to as skype wifi access point but skype wifi was telling me that I could not connect as I did not have any credit, yet according to my scubscription I'm supoosed to get free skype wifi for 12 months.
Has anyone has this issue before or know how I can fix this issue? Also is there a contact email address to skype, I can't seem to finsd any way to actually conmtact Skype about this issue.

Hello Paul,
First of all, please make sure that your apps get updated automatically on your Surface Pro 2, you can follow these steps: http://windows.microsoft.com/is-is/windows-8/automatic-app-updates-help
The pre-installed Skype Wifi application via Store needs to to be updated in order to take advantage of the Surface 2 offer.
Please let us know if it's working after the update.
If my answer was useful, please click on "Accept as Solution" to help others, thank you
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Cela pourra surement aider d'autres personnes qui ont le même problème

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ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
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Skype unlimited asking for credit for skype wifi

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