Sluggish macbook pro - lots of popups on Safari
my macbook pro has been very sluggish lately. Lots of pop-ups when on Safari - sometimes locks it up, sometimes the popups cannot be eliminated even if I force quit Safari. Here's the EtreCheck.
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 2 days 0:58:0
Disk Information:
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (20.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5960S
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.SAC.driver.SACPeripheralDeviceType05_1607E (1.1.0d1) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
Caffeine
Dropbox
RealPlayer Downloader Agent
AdobeResourceSynchronizer
RealPlayer Downloader
Wondershare Helper Compact
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 55 Check version
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
EPPEX Plugin: Version: 3.0.5.0 Support
Scorch: Version: (null) - SDK 10.6 Support
DirectorShockwave: Version: 11.6.3r633 Support
Safari Extensions:
Vidx: Version: 2.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
OctoshapeWeb: Version: 1.0 Support
fbplugin_1_0_3: Version: (null) Support
RealPlayer Plugin: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Java Support
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 213.34 GB
Destinations:
My Book [Local] (Last used)
Total size: 930.73 GB
Total number of backups: 37
Oldest backup: 2010-02-28 04:19:38 +0000
Last backup: 2014-05-16 04:18:37 +0000
Size of backup disk: Excellent
Backup size 930.73 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% com.apple.WebKit.Networking
5% WindowServer
2% PluginProcess
2% Dock
1% coreaudiod
Top Processes by Memory:
193 MB PluginProcess
172 MB com.apple.WebKit.WebContent
143 MB Safari
123 MB com.apple.IconServicesAgent
115 MB softwareupdated
Virtual Memory Information:
442 MB Free RAM
1.74 GB Active RAM
1.03 GB Inactive RAM
495 MB Wired RAM
943 MB Page-ins
37 MB Page-outs
kevin_ wrote:
You might want to try Dr Web Light (http://www.freedrweb.com/drweb+mac+light) and use this to Scan your Mac to see if it can detect the malware
It detects the installer as "Trojan.Vindinstaller.1" but it did not find the extensions in my setup. It's Adware, not malware.
You might also consider installing Anti Virus software that also offers real time protection so that it will reduce the chances of you getting infected in the future.
And will also make your computer experience sluggish, but he needs to educate himself on the threat and weigh the impact of using real-time protection.
I recommend installing avast! Free anti Virus for Mac for this. (http://www.avast.com) Avast does an excellent job at detecting Mac malware that is out there on the web.
Although you are right about Avast! being an excellent detector, it's also well known for false alarms, even detecting infected file in a clean OS X installation with nothing else added. It's also been implicated in draining laptop batteries over night, so users need to be cautioned to double-check any file labeled as infected to make certain it isn't critical to an intended purpose and keep laptops on the charger when left to sleep overnight.
Just note that you should still be careful on the web even if you do have Anti Virus software installed. Even though the software may catch most malicious software some may get through.
That's probably the best tip you've given. Don't install A-V software thinking it will make you impervious to infections. OS X will protect you against all currently known malware, but it can't do anything against something brand new. Neither will the best of the commercially provided A-V software. Practice safe computing no matter what you use.
Similar Messages
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Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
Process: Safari [1109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86-64 (Native)
Parent Process: launchd [87]
PlugIn Path: /Users/Shared/.ExpressAssist.so
PlugIn Identifier: .ExpressAssist.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-23 12:01:50.444 +1000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 120729 sec
Crashes Since Last Report: 63
Per-App Interval Since Last Report: 108161 sec
Per-App Crashes Since Last Report: 63
Anonymous UUID: A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8033c7fb ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff87f13e64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
10 com.apple.AppKit 0x00007fff87ed948b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff87ed21a8 NSApplicationMain + 364
12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
Thread 1 Crashed:
0 libSystem.B.dylib 0x00007fff85e4be4e __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85ea86a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85ec7cd4 abort + 93
4 libstdc++.6.dylib 0x00007fff806c75d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff87c61d3d _objc_terminate + 120
6 libstdc++.6.dylib 0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libstdc++.6.dylib 0x00007fff80681a3e std::__throw_length_error(char const*) + 127
10 libstdc++.6.dylib 0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
11 .ExpressAssist.so 0x00000001007621bc dylibmain + 5910
12 com.apple.CFNetwork 0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
13 com.apple.CFNetwork 0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
14 com.apple.CFNetwork 0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
15 com.apple.CFNetwork 0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
16 com.apple.CFNetwork 0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
17 com.apple.CoreFoundation 0x00007fff83919373 _signalEventSync + 115
18 com.apple.CoreFoundation 0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
19 com.apple.CoreFoundation 0x00007fff83919224 _CFStreamSignalEvent + 740
20 com.apple.CFNetwork 0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
21 com.apple.CFNetwork 0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
22 com.apple.CFNetwork 0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
23 com.apple.CoreFoundation 0x00007fff838e1bea __CFSocketDoCallback + 634
24 com.apple.CoreFoundation 0x00007fff838e15eb __CFSocketPerformV0 + 315
25 com.apple.CoreFoundation 0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff838b75f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
28 com.apple.CFNetwork 0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
29 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
30 .ExpressAssist.so 0x0000000100762167 dylibmain + 5825
31 com.apple.CFNetwork 0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
32 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
33 .ExpressAssist.so 0x00000001007617f5 dylibmain + 3407
34 .ExpressAssist.so 0x000000010075fde6 0x100758000 + 32230
35 .ExpressAssist.so 0x00000001007614bb dylibmain + 2581
36 .ExpressAssist.so 0x0000000100764c8b dylibmain + 16869
37 .ExpressAssist.so 0x0000000100769bf6 dylibmain + 37200
38 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 12: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85df216a kevent + 10
1 libSystem.B.dylib 0x00007fff85df403d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85df3d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff85df383e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85df3168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 13: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff838d9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 14: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f899 0x100000000 + 194713
5 com.apple.Safari 0x000000010002f829 0x100000000 + 194601
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff835f80a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 17: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 18: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be869 0x100000000 + 1828969
4 com.apple.Safari 0x000000010004737b 0x100000000 + 291707
5 com.apple.Safari 0x00000001000471f9 0x100000000 + 291321
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff80758312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85df2f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85df339c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100c2d5d0 rcx: 0x0000000100c2d588 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100c2d5c0 rsp: 0x0000000100c2d588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000119757c50 r14: 0xffffffffffffffff r15: 0x0000000100c2d840
rip: 0x00007fff85e4be4e rfl: 0x0000000000000247 cr2: 0x0000000100582868
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
0x100758000 - 0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
0x10078d000 - 0x100873fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
0x11acbb000 - 0x11acbbfff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x11ad83000 - 0x11ad8cfff com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11b683000 - 0x11b6a9fff GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b84a000 - 0x11b9dbfff GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11ba0c000 - 0x11be2ffef libclh.dylib 3.1.1 C (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x11c729000 - 0x11c72dff7 libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
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0x7fff85079000 - 0x7fff85094ff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff85095000 - 0x7fff850c0ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib
0x7fff850c1000 - 0x7fff85193fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <B3E2BE12-D7AA-5940-632A-1E5E7BF8E6E3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff85194000 - 0x7fff852adfef libGLProgrammability.dylib ??? (???) <13E8114C-6E07-A66E-35E6-C185E54840AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff852de000 - 0x7fff85393fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff853d3000 - 0x7fff853d8ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff853d9000 - 0x7fff85457fff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8547d000 - 0x7fff854d2fef com.apple.framework.familycontrols 2.0.1 (2010) <52F3A371-601C-6D1A-566F-DAEA33B134E2> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff854d3000 - 0x7fff85522ff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff85523000 - 0x7fff85564ff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8556d000 - 0x7fff8556dff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85576000 - 0x7fff855a8fff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff855a9000 - 0x7fff855bafff SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff855e5000 - 0x7fff856e9fff com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff856ea000 - 0x7fff856f3ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff856f4000 - 0x7fff85737fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8591c000 - 0x7fff8595dfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8595e000 - 0x7fff85993fef com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85994000 - 0x7fff85dd7fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85dd8000 - 0x7fff85f99fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff85f9a000 - 0x7fff85fa5fff com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85fb5000 - 0x7fff85ff0fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85ff1000 - 0x7fff85ff4ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85ff5000 - 0x7fff85ff8fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861b3000 - 0x7fff86439fef com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8643c000 - 0x7fff86940fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff86941000 - 0x7fff86986fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServicesYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
When I click on the 'help' key in the elements 12 program it wants to open it in Firefox2. Firefox doesn't work on my Macbook Pro Air. I use Safari. How do I get it to open?
Hmm, that is very strange. I agree with MichelB that it's probably best just to get the PDF, but you can try going to your username>library>preferences and deleting:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 settings
Adobe Photoshop Elements 12 paths
To see the library, click the Go menu in the Finder and hold down the option key and it will appear below the little house for your user account. While you're in there it wouldn't be a bad idea to go to the Saved Application States folder and delete anything pertaining to PSE.
Repair permissions and see if that does it. -
Why are websites such as Amazon, Lowes displaying different on a MacBook Pro OS X Yosemite and Safari or Chrome as browsers?
Even the http://www.apple.com/support/ website. See this screen shot from the bottom top and bottom of http://www.apple.com/support/
-
MacBook Pro won't connect to safari
New MacBook Pro
won't connect to safari. All other devices on the wifi network work fine.Hi Mcm65,
Sorry to hear you are having issues connecting to the internet with your Macbook Pro.
Try the steps in this article first:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
- Judy -
MacBook Pro: Facebook is always crashing Safari
<----this is what pops up after is shuts down
I have a MacBook Pro, and it works fine until i open up 'facebook' on safari .
everytime i open facebook on safari, within a couple seconds it shuts down unexpectedly.Part of the problem could be that you are running Safair 5.0.1; the current version is 5.0.5. Use Sotware Update in your Apple menu to do the update free. That me well let Safari get other components it needs for Facebook.
There are a lot of similar Facebook questions in the Safari forums. You may get better service on this issue by reposting there:
Safari -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
How can I speed up my sluggish MacBook Pro?
I installed Mavericks last year and my MacBook Pro seems to be getting more and more sluggish, especially with the Adobe Creative Suite. Lately InDesign has been crashing on a regular basis. I used to be able to run several programs simultaneously, but now have to be cautious. Any suggestions?
I was running EtreCheck when I saw your reply. :-) Here are the results.
Problem description:
sluggish performance
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 9:29:17 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 20
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Apple Studio Display 1280 x 1024
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 2 days 17:46:40
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (56.12 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate BUP Slim SL 2 TB
Seagate Backup Plus Drive (disk4s1) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.96 TB free)
Apple Inc. Built-in iSight
LaCie Minimus USB 3 1 TB
EFI (disk3s1) <not mounted> : 210 MB
BACKUP (disk3s2) /Volumes/BACKUP : 999.86 GB (341.00 GB free)
Seagate Desktop 2 TB
Raven (disk1s1) /Volumes/Raven : 537.01 GB (460.16 GB free)
Greenstone (disk1s2) /Volumes/Greenstone : 1.02 TB (908.14 GB free)
Untitled 3 (disk1s3) /Volumes/Untitled 3 : 443.20 GB (2.78 GB free)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
composite_device 7.76 GB
SFI 8 GB (disk2s1) /Volumes/SFI 8 GB : 7.76 GB (7.41 GB free)
Brother HL-2040 series
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) [Click for support]
/System/Library/Extensions
[not loaded] com.Mouse.driver.MouseSetting (1.0.1) [Click for support]
[not loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.0d1) [Click for support]
[not loaded] com.lexar.iokit.IOSCSILexarCommandsDevice (1.1.2) [Click for support]
[not loaded] com.lexarmedia.driver.IOUSBJumpshotClass (1.0.1) [Click for support]
[not loaded] com.wacom.kext.wacomtablet (6.0.5) [Click for support]
[not loaded] jp.co.epson.driver.EpsonNet_PSUSBNotSeize (1.0.0) [Click for support]
[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
PACESupport: Path: /Library/StartupItems/PACESupport
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Backup Engine 3 Application Hidden (/Library/Application Support/Maxtor/Backup Engine 3.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
laciebackupd Application (/Library/Application Support/LaCie/LaCie Backup/laciebackupd.app)
Internet Plug-ins: ℹ️
PandoWebInst: Version: 1.0 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
CouponPrinter-FireFox: Version: Version 1.0.11
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP2020Player: Version: 4.5.2.0 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 75 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
Weather
F.B. Purity - Cleans Up Facebook
InvisibleHand
HoverSee
Facebook Photo Zoom
Social Fixer
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
Media Booster [Click for support]
Mouse Preference [Click for support]
StuffIt AVR [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Greenstone: Disk size: 1.02 TB Disk used: 112.05 GB
Raven: Disk size: 537.01 GB Disk used: 76.85 GB
Untitled 3: Disk size: 443.20 GB Disk used: 440.42 GB
Macintosh HD: Disk size: 249.20 GB Disk used: 193.08 GB
Destinations:
BACKUP [Local]
Total size: 999.86 GB
Total number of backups: 15
Oldest backup: 2015-02-06 23:09:00 +0000
Last backup: 2015-02-23 12:02:14 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 822.40 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
3% Finder
1% backupd
0% AppleSpell
0% aosnotifyd
Top Processes by Memory: ℹ️
90 MB mds_stores
60 MB Safari
56 MB mds
47 MB com.apple.WebKit.WebContent
39 MB Finder
Virtual Memory Information: ℹ️
991 MB Free RAM
662 MB Active RAM
1.34 GB Inactive RAM
591 MB Wired RAM
21.17 GB Page-ins
1.13 GB Page-outs
Diagnostics Information: ℹ️
Feb 22, 2015, 04:43:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Illustrator_2015-02-22-164356_[redacted].crash
Feb 20, 2015, 03:37:22 PM Self test - passed
Feb 20, 2015, 02:39:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Illustrator_2015-02-20-143902_[redacted].crash
Feb 16, 2015, 11:47:51 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-16-114751_[redacted].panic [Click for details] -
I updated to MacBook pro last night and now safari won't open
I updated my MacBook Pro last night and since I did this I can not open Safari. It crashes and sends a report to Apple. Not tech smart enouh to figure it out can anyone give me simple suggestions?
ted39 wrote:
I updated to OS 10.8.2 and now Pages won't open
Please elaborate on what exactly you mean by it "won't open".
Do you try to launch it and get an error message from the Finder (for example, something like "This application is damaged and cannot be launched....")? Does an icon for the application ever appear in the Dock when you try to launch it? Does it start to launch and then immediately crashes (Finder will display an "unexpectedly quit" dialog)? Or does it start to launch and never seems to "finish" launching (in other words, it basically hangs and is unresponsive)?
If the application crashes, please post the contents of the crash log here.
Otherwise, if the application seems to be hanging, can you, before attempting to launch it, open the Console.app application (it's in the /Applications/Utilities/ folder), and see if anything is reported when you attempt to launch it? If so, please post it here. -
I bought a MacBook Pro in October of 2010 and it's been running greatly up to this month. Now I am experiencing problems with Safari loading web pages. Sometimes it will load web pages just fine and other times it doesn't load web pages at all. This only seems to happen with certain sites. Also, on some web pages Safari won't load pictures (only the blue "?" is visible). I've experienced the same problem when I use the Mac App Store. In addition to these problems, when I visit sites that have problems loading, sometimes I just get a notice saying "Not connected to the internet" or "Safari cannot find the server." I am beginning to wonder if the problem could be some setting with my wireless router. I'm really hoping my MacBook hasn't gotten a virus. Any help would be greatly appreciated.
Hi.
Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply -
I have been running Rushcliff Private Practice Software (PPS) in a Windows environment using Parallels on a macbook pro for months. Everything has been working well. PPS needs an internet connection to allow synchronisation with colleagues using the same software.
Over the last 2 weeks, I keep losing the IE connection but am still able to connect to Wifi using Safari and other PCs.
Please can someone help? Urgently need to resolve the problem.
Many thanks.Your issues are with notebook, not a workstation tower, and with Parallels and Windows. Maybe with Lion thrown in.
Hopefully you know where Parallels forums are and also that you installed Windows natively first on its own partition so you can test and run it direction rather than as a VM only as well as that sometimes takes the VM out of the equation.
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
After the latest update 10.9.2 my macbook pro wont preview pdf in safari or chrome?
After the latest update 10.9.2 on my macbook pro I cannot preview pdf in my browsers (safari and chrome), I can save the pdf and view it later though. As an example I cannot preview it in my gmail, instead of adobe little icon there is a question mark.
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Macbook pro spinning wheel issue in Safari
I am currently using a macbook pro 10.5.8 version I've noticed that whenever I'm in Safari or Firefox and I start to click on things, the rainbow spinning wheel icon appears for a long time before the thing I click on is loaded. Sometimes it keeps hanging up and even crashes. Is there a quick fix to this problem? I don't have time to take it to the Genius Bar. Your help will be greatly appreciated!
Your operating system is outdated and insecure, especially Safari, you need to backup you files off the machine to a storage drive
Most commonly used backup methods
Then call Apple via phone for 10.6.3 white retail disks, it's inexpensive.
Next follow this proccedure to erase the entire hard drive with Disk Utility > Security Zero All Data, install 10.6 and then setup, software update to 10.6.8 (and stay there, don't upgrade to 10.7 or 10.8)
How to erase and install Snow Leopard 10.6
If your computer still has beachballs while offline, then the hard drive is bad and will need to be replaced.
You likely also need to secure your router, update it's firmware or replace it with a newer one (Wireless N) and properly secure it from hackers.
WiFi security issues, at home and WiFi hotspots -
I have downloaded Yosemite on Macbook Pro and have virus on Safari.
It locks my browser. It looks official. HELP! http://www.mac-system-alerts.com
Problem description:
extension on macbook pro blocking Safari
EtreCheck version: 2.0.11 (98)
Report generated November 13, 2014 at 3:21:52 PM PST
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 6:36:4
Disk Information: ℹ️
WDC WD7500BPKT-00PK4T0 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Lynne's MAChine (disk0s2) / [Startup]: 749.16 GB (453.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/InsomniaX.app
[not loaded] net.semaja2.kext.insomnia (2.1.3 - SDK 10.7) Support
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[loaded] com.intego.backupmanagerpro.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[invalid?] com.maintain.LogOut.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[invalid?] com.maintain.Sleep.plist Support
[running] com.maintain.SystemEvents.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.rosettastone.rosettastonedaemon.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.vsearch.agent.plist Support
[running] net.culater.SIMBL.Agent.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[invalid?] com.bombich.ccc.scheduledtask.06EEECAB-F46A-4C9A-A2FB-CEF35F53DFA5.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[running] com.intego.BackupManagerPro.daemon.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[invalid?] com.maintain.CocktailScheduler.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.vsearch.daemon.plist Support
[running] com.vsearch.helper.plist Support
User Launch Agents: ℹ️
[invalid?] com.bombich.ccc-user-agent.plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[invalid?] com.google.Chrome.framework.plist Support
[invalid?] com.memeo.Memeod.plist Support
User Login Items: ℹ️
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
LogMeInSafari64: Version: 1.0.530 Support
npg: Version: 4482 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
ClientManager64_0.32: Version: 0.32 Support
Box Edit: Version: 1.1.44(60) - SDK 10.8 Support
Safari Extensions: ℹ️
Buffer
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
MacFUSE Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Lynne's MAChine: Disk size: 749.16 GB Disk used: 295.35 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 64
Oldest backup: 2011-02-23 17:02:10 +0000
Last backup: 2014-10-26 23:55:52 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 295.35 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
6% Google Chrome
5% coreaudiod
0% systemstatsd
0% SystemUIServer
Top Processes by Memory: ℹ️
145 MB Google Chrome Helper
142 MB Mail
103 MB Google Chrome
99 MB iTunes
90 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
37 MB Free RAM
1.21 GB Active RAM
1.19 GB Inactive RAM
698 MB Wired RAM
27.00 GB Page-ins
205 MB Page-outs -
HT1338 My Macbook Pro is running slowly and Safari keeps locking up. What can I do to fix it?
My Macbook Pro has been running slowly for several weeks. Safari keeps locking up and I have to Force Quit. It is very frustrating because it has always worked so well. My software is all up to date and I'm not using anything big - normally just Safari, Word, Excel or Powerpoint. Is there something I can do to clean it up or fix it?
Thanks!It would of had to be a very powerful magnet to damage, actually erase, the hard drive. That is the only thing that would cause it from starting up, a magnet powerful enough to erase part of the data on the drive. Hard drives are also shielded to some degree to prevent this from happening. If this particular mac was running lion or mountain lion try booting to the Recovery HD, hold down the command+r keys at startup. If that doesn't work try command+option+r key and hold those down until you see a globe on the screen. That will boot the system from over the internet from the Apple servers using the online recovery system. That is if the system can use the online recovery system. Only systems newer then late 2011 model can use it. From either type of boot try to repair the drive using disk utility. If that fails then you will need to reinstall OS X on the system.
I doubt the magnet cause any physical damage to the hardware in the system. So once you repair the drive or reinstall the OS the system should start working again.
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Hi Gurus , We implemented RDS and want to use ECC as datasource for BI4 4.1 ( with Data service ) it's somebody know to manage it Thanks