"Smart Print" & MacBook Pro

I just bought an OFFICEJET PRO 860 by hp and have downloaded Smart Print . However, I am thinking that Smart Print does not work with iMac's or MacBook Pro's. Can someone please tell me if my feelings are correct. I cannot get either download to work.
Thank yo for your time and help
CricketFJ
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Hi,
The HP Smart Print only compatible with Internet Explorer versions 6-9 and Windows operating systems only.
The software is not supported by any Mac OS version.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Good morning, happy Friday @ladybugs48
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Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
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Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Educated guess. The networking devices have priorities as to which are used. The standard order is that Ethernet has a higher priority than Airport.
While your Ethernet is unplugged it is inactive and the Mac ignores it. Once you plug it in, the Mac sees that it is active and switches traffic to that interface.
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