Smart View internal metadata error when creating SmartView reports

Question

Hi all,
I have a really strange problem when trying to use HsGetValue -functions in Smart View (in Excel 2010).
The thing is that I can create a lot of formulas for a sheet that have links to other sheets. However, in some pont (I don't exactly when it happens), I quite randomly get an error in Excel saying "This workbook contains Smart View internal metadata that needs to be repaired. This will automatically be repaired but may take some time". This error box appears a few times, I just click it and then it disappears. Obviously, this is annoying and the Excel is unusable.
Usually it happens when I try to format the sheet or add, e.g., company logo into the sheet, or try to do a bit more difficult linking of the cells.
Any ideas what is going on here? Smart View version is 11.1.2.1.103 (Build 100).
Thanks in advance!

Answer 1

Please take a look at KB ID 1432526.1. I've copied the text below.
Applies to:
Hyperion Financial Management - Version: 11.1.2.1.102 and later [Release: 11.1 and later ]
Information in this document applies to any platform.
Symptoms
The following message is displayed when opening the Smart View files:
This workbook contains Smart View internal metadata that needs to be repaired. This will automatically be repaired but may take some time.
It may take a long time to open or save the Smart View templates.
Changes
Smart View has been installed by a user different, than the one that is currently logged on the workstation, i.e. service account or installation account.
Cause
When the user accesses Smart View for the first time, on a workstation where the SmartView has been installed by another user, the following registry key will be missing in the user's profile:
HKEY_CURRENT_USER\Software\Hyperion Solutions\HyperionSmartView\Preferences]
"UseStorageCompression"=hex:01
"SelectedOptionTab"=hex:02
If SmartView is installed by a different user i.e. service account or installation account, then the user profile registry will be missing "UseStorageCompression" and "SelectedOptionTab", resulting in a incorrect saving of file metadata.
Solution
Follow the steps below to automatically create the required registry keys for the current user profile:
1.Open Excel and select Smart View menu.
2.Click the "Options" icon to open the Options window.
3.In the "Advanced" tab, under the "Compatibility" section make sure the "Reduce Excel File Size" option is selected and click OK.
4.The following Windows Registry keys will be created under user profile, enabling proper compression of the metadata:
[HKEY_CURRENT_USER\Software\Hyperion Solutions\HyperionSmartView\Preferences]
"UseStorageCompression"=hex:01
"SelectedOptionTab"=hex:025.Now the user should be able to open the smartview template without the error message.
6.Additionally it is also recommended to select the "Improve Metadata Storage" option in the Smart View Options window which will create the following registry key:
[HKEY_CURRENT_USER\Software\Hyperion Solutions\HyperionSmartView\Preferences]
"IgnoreShapes"=hex:01