Smartview 11.1.2.1 and Office 2010 on Citrix error closing word 2010

I have installed Hyperion Smartview 11.1.2.1.0 on a Windows 2008 R2 terminal server (with citrix xenapp 6) with Office 2010 (32 bits).
when i launch Microsoft word 2010 and close it i get the following error: Word cannot save this file because it is already open elsewhere (normal).
does anyone have an idea what this could be? when i disable the smartview add-in i dont get the error.
I use Roaming Profiles for the users.

Smart View and Citrix is a quirky combination. I've observed other strange behaviors in Smart View when using it on Citrix.
Regards,
Robb Salzmann

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