Smasung Intensity II - Problems

Question

Tried a Samsung Intensity II - had two issues. The least of them was that the software had no photo editing options for rotation and cropping - key when making wallpapers out of pictures. Sepia-tone and even emboss was included as edits that can be saved!
More important, though, there seemed to be a bug where if a key was pressed during a conversation, the person on the receiving end would receive a beep, but none would come through the phone where the key was pressed.
Likewise, though the Samsung Intensity II has a media-player, the media files could not be played through Bluetooth - they would only be played through the speakerphone.
There was also the stray txt message that I would receive and not be able to open. When attempting to do so, the phone would reboot.
Connecting to a PC, I was also unable to upload/download pictures or ringtones to the phone. I could Sync music files to it, but did not have access to the other two areas. This is a little frustrating because my wife and I are classical musicians and the supplied ringtones are all techno.
All these sound like sloppy software writing, however, my last complain seems like hardware. When connected with a Bluetooth device (essentially required in this state due to driving laws), there would be audible electronic interference, an oscillation of various electronic pitches. My wife compares it to listening to a dial-up modem while having a conversation.
Am I alone? I also just tried it's direct competitor, the LG Cosmos, and it has its own problems.

Answer 1

Thank you for writing, unfortunately you have addressed none of my specific concerns.
Wallpaper/photo editing:
Resizing the picture to a preset is not the aim - cropping is. If I take a picture of my wife and want her face dead-center in the photo, it requires cropping. This is "native" on most devices, including the LG Cosmos, its direct competitor (though the LG Cosmos take poorer pictures, comparitively).
Since my original post, I have managed to find the Rotate/Flip option, but there are no 90 degree options for rotating, it only will rotate a few degrees at a time. Perhaps in several minutes the image will have rotated far enough. Most pictures that need rotating simply need to change from "landscape" to "portrait", it's frustrating that the device assumes you only want to take pictures in one orientation.
Keypad recognition:
Volume has nothing to do with this particular problem. The problem is that the device that has its keys pressed does not playback the sound on its own speaker (earpiece, speakerphone, or even bluetooth), but the sound *is* broadcast to the person on the other end of the phone call. At this point keypad volume only applies to interacting with the phone while not on a call.
Bluetooth playing media files:
Again, since my original post I contacted Samsung on a few of these issues. It was explained to me simply that the device is not designed to play back media/music files through a standard bluetooth headset (the most common type, mounted on on ear with a speaker and a microphone). It theoretically is supposed to work with a *stereo* Bluetooth device, but that requires a considerable investment and certainly cannot be used while driving, while a single-ear Bluetooth (what the general populace uses) could. Again, if this is how it is designed to work, it is a poor design.
Text message concern:
This has occured on only two or three occasions. On the first, a corrupted message is potntially the issue, however, it could not even be deleted as accessing it in any way rebooted the phone. The second and third times were more slippery - after rebooting the system once, accessing the message thereafter was without issue. I am still inclined to think the error is in the software, but it si not a frequent problem. Then again, we d not frequently text.
Connecting to a PC:
There are some fine recommendations here, *however* they only apply to using an microSD storage card as USB mass storage. My desire was to to get access to the data on the phone itself - calendar and ringtones, specifically. If you do not have a microSD memory card in the device (they do not come with any), then the USB Mass Storage option is disabled.
With USB Mass Storage, it is theoretically possible to load ringtone files onto your microSD card, and then use the internal software in the phone to "set as ringtone" a particular music clip, but I have not yet tried this.
Bluetooth sound concern:
Pairing/unpairing a device had no affect. Using different bluetooth devices and different phones did not resolve the issue either; we tried pairing three different bluetooth models (two different Plantronics models and a Samsung model - of which we've tried four of that model - also of which the problem was actually the worst) on the four Samsung Intensity IIs that have entered our hands, and all have the same issue. The same Bluetooth devices did not have this problem on other phones (LG Cosmos, enV2, and Voyager were the ones in our experience). This also occured at all volume levels, though, of course, it was softer, just like the person we'd be trying to hear through the interference. Soft resets do not impact it, and noise-cancelling filters really only apply to the microphone end, not to the in-ear speaker.
Furthermore, the issue occured anytime the phone broadcast sound to the headset, such as during the navigation of voice command menus. It would stop if, say, for example, the person I was talking to had been listening for an extended period of time (thus not broadcasting their voice into my ear). It occured whether at home or on the road, location and surrounds were not factors.
I am not describing "white noise", or mild static - I'm describing recognizable pitches, not to different from listening to an old dial-up modem when making a connection.
Thank you for writing, but your generic answers did not resolve the specific issues I am bringing up. As an addendum, however, I will add that my wife and I tried the Samsung Intensity II, then the LG Cosmos, and then decided to return to the Samsung Intensity II. In the end, even with the above complaints, we found the Samsung Intensity II preferable to its competition, albeit it is a choice where we had to figure out what we could live with, rather than being completely happy with a phone.
The biggest complaint is not leveled at the devices themselves, but at the reclasification of phones into three data categories. We had been perfectly happy with the performance and features of the LG Voyager and the LG enV2, however, it became impossible to get similar quality phones with our New-Every-Two promotion, without ALSO shelling out an additional $20 / month in data plans we'd be afraid to use lest we go over the limits. Why do the enV3 and enV Touch (the direct descendents of our previous phones) require data plans? We'd be happy to use the phones without data, as we had their forebears. So, in essence, we've had to DOWNgrade our phones with the New-Every-Two promotion, instead of UPgrade. We're paying the same amount per month, but getting less out of it.