SMTP settings don't change

Hi community.
I have a problem after changing my mail account and mail server settings because I moved my email addresses to another server. (The old server collected all my emails from various servers and kept them. Now I reverted that step to get rid of this particular server.)
After moving all emails from one to another mail server, which worked without problems, I switch it off. Then I changed the email settings on Mac, iPhone and iPad. Connecting to the new IMAP server and receiving emails works fine. While sending emails on Mac and iPad also works properly, I cannot send emails on my iPhone. The error message says:
>> Cannot Send Mail: The user name or password for "SMTP:[email protected]" is incorrect. <<
I can understand that these information are incorrect now. What I cannot understand is why the iPhone not just tries to take the new information I entered.
What I've done on my iPhone so far:
- Changed credentials and server for IMAP and SMTP.
- Deleted the accounts from the iPhone and created new ones.
- Reset my iPhone completely and restored it from iCloud backup.
No luck with any of these approaches.
Unfortunately the iPhone didn't bother keeping some of my apps and app settings after restoring, but it still sticks to the old account information regarding SMTP.
Is there a way to wipe the SMTP settings (or maybe even all email related settings) without having to start without backup and install and customise everything from the scratch?
My devices here:
- MacBook Pro with Mavericks
- iPad 4 16GB with iOS 8.1 (12B410)
- iPhone 5 16GB with iOS 8.1 (12B411)
Thanks in advance,
Rob

NotANewbie wrote:
As for the suggestion that I contact tech support, I tried that. I was simply unable to convince any of the several Verizon representatives that this was a throughput issue. This "Rick" I spoke to was very, very adamant that Verizon's only obligation was to provide email access from the Verizon website, and that if I could see the website Verizon had done everything it was supposed to do. And he was the supposedly high-level tech guy who seemed to know as much about the internet as my 10 year old. I gather his specialty was in helping people who didn't know how to set up POP clients, which wasn't and isn't my problem.
The service went out entirely after the most recent storm (this is on Madison Ave in Manhattan -- we don't have any lines above ground, and not too many trees outside of Central Park), but when it came back up the email seemed to work OK and the websites seemed to load better, though we now seem to be right back where we were.
There's definitely some kind of pause (latency-seeming) before emails go out that is not present when we access the internet via any other provider. The pause is similar to the site-loading delay.
I'm SURE it's my POP3 settings, Rick from tech support.
Call back and don't mention email at all. Show them the speed test results you are getting and some of the sites that aren't loading. Saying "email" sometimes puts tech in email troubleshooting mode, and it can be difficult to get them off of that track. You shouldn't have to be sneaky to get support, but sometimes you just have to.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

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