So annoying! When I print just from the browser, it prints unreadably small in the top center of the page.

I have called support on my actual printer and everything is fine, they suggested to contact the browser I am printing from. Microsoft word and other software prints normal. Any web page I attempt to print from, even when I select the "print page" option, I have this error. I have been through all the troubleshooting to reset defaults.

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
What steps have you tried?
What is the printer model? What driver/version are you running?

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I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?

Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS.

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

I want to take remote access from an iTunes library off of my iPad ...when I hit edit from the remote app it pulls that library up ..if I delete it I just want to make sure that I'm not remotely wiping out the library, just access to it from my iPad ?

I want to take remote access from an iTunes library off of my iPad ...when I hit edit from the remote app it pulls that library up ..if I delete it I just want to make sure that I'm not remotely wiping out the library, just access to it from my iPad ?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]

I'm having 10.8.3 and today 17-Apr I had installed latest java 7 update. Now when ever I test java page it just redirects the page to Java download on both Firefox and safari. I tried deleting the cache from Java Sec Panel - temp ile but still same proble

I'm having 10.8.3 and today 18-Apr Thursday I had installed latest java 7 update. Now when ever I test java page it just redirects the page to Java download on both Firefox and safari. I tried deleting the cache from Java Sec Panel - temp ile but still same prob.

Make sure that the plugin is not automatically disabled in Firefox:
Clinton

How eo get rid of the annoying pop-up box just below the search box on the mozilla home page when I open mozilla?

how eo get rid of the annoying pop-up box just below the search box on the mozilla home page when I open mozilla?

That is the snippet container.
You can hide that container or set the <b>browser.aboutHomeSnippets.updateUrl</b> pref to an empty String on the <b>about:config</b> to make Firefox use some default snippets.
*http://kb.mozillazine.org/about:config
You can hide the box that shows the snippets with code in userContent.css
*http://kb.mozillazine.org/Editing_configuration
You can use the ChromEdit Plus or Stylish extension to have easier access to the customization files.
*ChromEdit Plus: http://webdesigns.ms11.net/chromeditp.html
<pre><nowiki>@-moz-document url(about:home){
/* hide snippet container on the about:home page */
#snippetContainer { display: none !important; }
}</nowiki></pre>
Can you attach a screenshot if you mean something else?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

After migrating to a new MacBook Air from an older MacBook, iPhoto gets stuck on uploading cache, it just "spins" forever. I downloaded a new iPhoto app and replaced it but when opened it just does the same thing? What is going on?

After migrating to a new MacBook Air from an older MacBook, iPhoto gets stuck on "uploading cache", it just "spins" forever. I downloaded a new iPhoto app and replaced it, but when opened it just does the same thing? What is going on? Where are my photos now? How can I upload photos from my camera without iPhoto?
Is there a better app?
Thanks, Chris

Take the system to an Apple store to be fixed or replaced as the one you have has defective hardware.

Is there any way of saving progress in a game/app when you remove it from the ipad to the cloud

Is there any way of saving progress in a game/app when you remove it from the ipad to the cloud.
Basically i have a 16gb ipad2 (big mistake) so space on the ipad is precious. obviously i occasionally need to remove games/apps to make way for other apps from my cloud. The problem is, when I remove an app to make way for the new app I lose all my progress in that game apart from the option to save leader-board stats (which is the least important thing to me). Its very annoying to get so far in a game only to have to remove it to make way for a movie and lose all my progress!!!!!
Any way round this?

I do not know how to save game data when deleting an app, but as for updating, if you connect the ipad to a computer and do the update through itunes, you will not have to download the update package to the ipad just to the computer. so you don't have to free up quite so much space, as for movie and photo storage you can look at the sandisk wireless and airstash wireless SD card adapters, they create their own wireless network and come with apps that allow you to store and then stream movies to the ipad instead of loading them to the ipad storage.
http://www.airstash.com/
http://www.sandisk.com/products/wireless/media-drive/

HT201335 when i watch movies from the web with airplay on my apple tv stop every 2 minuts

when i watch movies from the web with airplay on my apple tv stop every 2 minuts

I have a similar issue with my Home Sharing. Everything plays just fine on my Apple TV except when I try to play a movie using Home Sharing. If I choose the same show or movie from the Purchased section of iTunes it works just fine but nothing ever loads for me on Home Sharing.
Not the exact same issue, but very similar. Good luck, I'm hoping to learn something here too!

How do i get my serial number for lightroom when it was purchased from the app store?

how do i get my serial number for lightroom when it was purchased from the app store now that the app store has discontinued selling the product?
Thanks
-Ethan

Purchases from the App Store do not include serial numbers. The App Store itself provides the licensing for the product. You will have to contact Apple to have them help you reinstall Lightroom through the App store (just because it is no longer for sale does not mean that you will not be able to download your past purchases).

Why do applications (Illustrator, Pages, Mail) launch so slowly with spinning ball (about a minute to 90 seconds) when Mac is connected to our LAN, but when I disconnected Mac from the LAN, those applications launch instantly and function normally?

I hope I'm submitting this properly, I apologize if this irritates anyone because of improper etiquette. Why do applications (Illustrator, Pages, Mail) launch so slowly with spinning ball (about a minute to 90 seconds) when Mac is connected to our LAN, but when I disconnected Mac from the LAN, those applications launch instantly and function normally? This is a condition which seemed to start just recently and abruptly. These applications reside on, and are launched from the startup drive, not from a network drive. Also, we have a NAS drive on the LAN that we connect to that also takes a minute or two to mount, when it used to (before this problem) mount on the desktop in a matter of about 5 seconds. We have three identical Mac Pros on the LAN, and they all have this problem when launching and using the above mentioned applications. When I physically unplug the network cable from the Mac, all applications launch instantly and function normally. I know very little about networks, so I can't begin to test or change any setting pertaining to our network - if that is where the problem lies. The only recent change to our network situation is that we lost or our internet and phone service due to massive flooding here in Minot, North Dakota (our ISP tells us the communication lines are under water and shorting out). But shouldn't our LAN still function even though we have lost our connection to the outside world? Thanks so much, in advance, for helping me solve this problem. Sheldon.

Hi there.
A slow LAN can have many things so its going slow.
1) is your lan 1gbit speed? (full duplex)
2) are the macs also 1Gbit speed? (full duplex)
3) does your nas has a firewall? (so you can see what the mac asking there)
4) on the macs is the firewall on? (does the programms can pass the fw?)
5) how big is the nas and how many files/dirctorys are on the nas? (big folders speeds down )
many questions, but sometimes there is a solution.
regards tim

MacBook Pro won't stay asleep with external monitor attached. When sleep is selected from the Apple menu the computer will go to sleep only to continually wake up...go back to sleep...wake up...etc. every few seconds.

MacBook Pro won't stay asleep with external monitor attached. When sleep is selected from the Apple menu the computer will go to sleep only to continually wake up...go back to sleep...wake up...etc. every few seconds. This only happens when using the external monitor. Does anyone have any suggestions?

Mine does that too. The worst thing is when it goes to sleep, then wakes up and keeps running while the lid is closed and it is wrapped up in a case. I am afraid when the hot weather comes it is going to burn up. I am hoping Apple fixes it in the software or they may have a melted MBP to replace.
Then when I open the lid it is crashed running at fill tilt, pumping out heat to beat the band. I am forced to hold the button down and reboot.
I wiped my hard disk and reinstalled my OS, but it didn't help. I reversed my OS to 10.5.0 and it solved the DVI problem but still won't sleep. This post will probably be deleted by Apple, they did it a few days ago. I just don't know what to do, and I consider myself a real Apple expert. Just hoping you realize you are not the only one.

My ipad2 crashes when it is removed from the power supply. It can't be reset?

My ipad2 crashes when it is removed from the power supply. It can't be reset? Doesn't respond when plugged into my pc?

Hrm... that may be true and this may be a function of the phone email client that Apple just doesn't do.
No, I can easily MANUALLY delete the messages. I would prefer if I didn't have to do it twice, tho. Once on the mail server and once on the phone.
What I think the phone needs to do is, when it checks the POP, anything NOT there should be removed locally. I think you are correct on POP; the phone will poll the mx (mail exchanger) and the mx will pass off the messages to the phone. The phone then keeps ALL of that unitl you manually delete it.
If, say, I remove a message from the mx, I would like the phone, when next polls, to see that that particular message isn't on the server anymore and remove it locally.
Perhaps it's just me but if I delete the message on the mx itself, via my ISP's webmail interface, I really don't want to have to remove it again from my phone.
thxs!
cheers
rOot

When is select Bookmarks from the Menu Bar, at the very bottom are a bunch of bookmarks. How can I move them in groups to a folder?

When is select Bookmarks from the Menu Bar, at the very bottom are a bunch of bookmarks. How can I move these in groups to a folder or folders?

The easiest way to move bookmarks around is in the Bookmarks Organizer, which at some point was renamed the Library. To open it, you can choose Bookmarks > Show All Bookmarks or press Ctrl+Shift+b.
(Please note that the sort order of the Library dialog doesn't actually carry over to the menu. To sort the menu alphabetically, it's easiest to open the Bookmarks Sidebar, right-click the words Bookmarks Menu and choose Sort by Name.)

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

I am unable to see any POP3 or IMAP tab when I set up an account in my iphone 4S. Hence by default all my email accounts become IMAP and the messages are deleted from the server when I delete them from the iphone.

ok sorry everyone but i solved it myself but the solution is so nuts i've posted it here to help others who have the same problem.
to setup a comcast imap account on your iphone:
go to mail, contacts, etc in settings
under accts, select add account
select "other"
new screen, choose "add mail account"
now on the new acct screen you must enter your name, email address and password for your GMAIL acct ! (yes i said your gmail acct !, or some other acct with a NON comcast address).
hit next
then the acct verifies
when verified a screen will open with all the acct settings for this acct AND @ the top of the screen are the 2 buttons > imap or POP
select imap and THEN CHANGE ALL THE ACCOUNT information to the comcast account !
then hit next and the account will take a couple minutes to verify but it will verify and now you have a comcast imap acct set up on your iphone. The problem must be that when the iphone sends the initial verify acct info to comcast (if you enter that information first) the comcast server is simply not setup yet to signal the iphone that there is an imap option.

So annoying! When I print just from the browser, it prints unreadably small in the top center of the page.

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