So when is it dead?!?

Like everyone else, I am having a lot of problems suddenly from my 512MB shuffle.
My logic woudld be to first get the ipod running as a generic stoage device, and then worry about it functioning as an iPod. But I can't seem to get past the first hurdle!
To avoid any windows/iPod issues I have switched to an old XP machine that has never seen an iPod in its life.
My intention was to try and force a format of the shuffle.
However, once I connect the shuiffle even to this new PC, i still cannot see it in my disk manager. It does absolutely nothing when I try to format it from "my Computer" and if I want to open it from windows Explorer it either tells me that there is a I/O device error, or asks me to insert a disk into Drive E:.
It wont play songs (green orange light flashing) and after being plugged into my PC for about 8 hours, the light is still just a single flashing orange light.
So...is it time to assign it to the graveyard?!?

by the way, this might help. its a chat transcript with an apple tecchy.
Agent:
(6:38:53 PT) What is the issue?
Mez:
the iPod will not play music, and I cannot access it on my Windows PC, using either explorere, iTunes or iPod updater.
Mez:
I was hoping you could tell me how to format the device.
Agent:
(6:42:36 PT) When you connect your iPod to the computer do you see an icon appear in My Computer labeled iPod?
Mez:
no, but i see a "removable disk"
Mez:
which is drive letter E
Agent:
(6:44:23 PT) What is the size of the Removeable Disk?
Mez:
it does not state it unfortunately.
Agent:
(6:45:03 PT) If you right click on this icon, there should be an option to format it. Correct? If so, please proceed.
Mez:
when i right click it, i dont not get any sort of menu unfortunately.
Agent:
(6:46:19 PT) Do you get any menu?
Mez:
no. I dont not get a menu.
Mez:
I get menu's for my other drives (C, DVD), but not for the removable disk.
Mez:
although, it has now changed name to "Apple iPod Shuffle"
Agent:
(6:47:35 PT) Is the iPod plugged in to the computer? If so, can you tell me what color the status light is and if it is blinking or solid please.
Mez:
blinking orange.
Agent:
(6:49:08 PT) Click the Start button, point to All Programs, and then point to iPod. Click the name of the most recent iPod Updater. Follow the onscreen instructions to restore iPod shuffle software.
Agent:
(6:49:34 PT) Let's see if the updater can restore it.
Mez:
ok, i will try again for you, but last time i tried that it said it could not "mount" it. Let me try again.
Mez:
the ipod updater has frozen with a blank grey screen.
Agent:
(6:54:12 PT) Alright. If you have access to another computer, you might try formatting the iPod through My Computer. If you can successfully format the iPod, then you will want to restore the iPod using the updater next. If this is successful, then the iPod should be good to use.
Mez:
I have actually tried that on another PC
Agent:
(6:55:12 PT) If you are unable to do this, then you will want to obtain service for your iPod. Can you tell me where you are located?
Mez:
I am located in London, UK
Agent:
(6:56:52 PT) I have some information I will be sending over that further explains this issue and provides some additional information You should see this documentation appear at the right side of your screen momentarily. Please do not click on any of the links on the page provided because it may terminate the chat.
Mez:
For your information: When I tried it on another PC, I got the same issue - I could not right click on the drive.
Mez:
ok
Agent:
(6:58:31 PT) Should you want to look at the information I've just sent to your screen at a later time, you can access it by visiting the following URL: http://apple.via.infonow.net/locator/ResultsDisplayAction.do;jsessionid=040E40F7 C3AA9D2F3558437EC4EB38E7.webls2
Mez:
thank you - are thses addresses when I should take the ipod?
Mez:
^are these addresses where I should take the iPod
Agent:
(6:58:37 PT) These are a list of service providers in your area. I would suggest obtaining service from one of these centre's.
Mez:
thank you - in your opinion what do you think is the most likely issue?
Agent:
Please note that not all services provided by the service centre are free of charge. Please consult with the agent at the centre for more information. Additionally, it may require an appointment be made to obtain service.
Agent:
(7:01:27 PT) Based off the troubleshooting, it appears the iPod is experiencing a hardware issue.
Mez:
ok, I really appreaciate your honesty and help.
(7:09:41 PT) Thank you for contacting AppleCare Chat Support. We appreciate your business. Did you know you can access free self-help assistance 24 hours a day via Apple's Support website? Visit http://www.apple.com.support/ today to access a wealth of information about your Apple product. Have a pleasant day. Cheers.
Chat Session Ended, Goodbye. (5010)

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