Software Update no longer working

Hi everybody,
It seems that Software Update on my mac has mysteriously stopped working. Running the actual application just gives a message that there aren't any updates available. I checked the log in System Preferences, and it seems that the latest update that I got was the daylight savings time update on March 6th.
On a similar thread, whenever iTunes loads, it says that version 7.1.1 is available, and asks if I want to update. When I click yes, it sends me to Software Update which finds nothing.
Any idea why this would be happening, and how I can fix it? Everything else on my computer seems to be running normally. I'm on an iMac G5 1.9GHz w/ 1.5GB ram, running Mac OS 10.4.8, and I have about 80GB of free space. I'm trying to run updates logged in as admin, so that's not the problem. I've run Disk Utility, and there are no errors with the hard drive. Just to be safe, I ran Repair Permissions.
I've tried installing the updates directly from Apple's site (downloading the PPC versions of the 10.4.8 and 10.4.9 updates and combo updates), but when I try to run the installer, they all have a stop sign with an exclamation mark over the drive with the ever so helpful error message "You cannot install Mac OS X Update Combined (PowerPC) on this volume. This volume does not meet the requirements for this update." The installer's log shows no hints as to what these requirements may be. I downloaded the iTunes 7.1.1 installer from Apple's website, and it fails saying that it can't install for an 'unknown reason.'
Any help would be incredibly appreciated. I've been trying to fix this for days, and I'm about ready to throw this computer out the window. My best guess as to the root of the problem is some software that I've installed, although my system is pretty bare. Beyond the default applications that it came with, I've installed XCode and Microsoft Office 2004, as well as some smaller apps like Adium, Colloquy and Firefox.
Thanks,
Martin.

This error can occur if your hard drive requires repair. Do this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Now try installing the updates.

Similar Messages

Software Update no longer works

My Software Update no longer works. Error message: "Software Update can't connect to the update server." Learned it might be caused by my anti-virus software (Sophos), so I de-installed it. Tried every remedy mentioned on various internet sites, to no avail. Has anyone had and solved this problem

Hi and Welcome to Apple Discussions...
Try using Open DNS
Worked here for another user with the same issue. http://discussions.apple.com/thread.jspa?threadID=1389661
Carolyn
Message was edited by: Carolyn Samit

Software update no longer works after 10.4.9 update

After I applied the 10.4.9 update, using the combo updater and fixing permissions both before and after, Software Update can no longer connect to the Internet. I also ran Onyx, but it didn't make a difference.
Any ideas? Could a network-end firewall make a difference?

I just came across an article on the Unsanity weblog, www.insanity.org/archives/macos_x/shock_andawe.php, entitled: "The Dangers of Updating: Don't Do Anything While Optimizing." It says there is a bug in 10.4.9, of which Apple is aware, that messes up "prebinding" if any other activity is done while the optimizating is going on. Using Mac Helpmate 1.1, I optimized "update prebinding." It characterized that process as "Reassociating applications with their dynamic libraries." It returned a log as long as King Kong's arm saying many times, "environment variable disabled use of prebinding in (file name)." An inability to Download Updates is not a result mentioned in the Unsanity weblog, but it may be a result nevertheless. I have frequently used other applications while downloading updates. If this is the cause of the problem, I still don't know what to do about it. John Nelms, [email protected]

Software Update no longer works (file not found on server)

I just tried the first "Software Update ..." since installing 10.6. There are the 10.6.1 update, a new iTunes, some HP Printer Driver update, and a Remote Desktop Update.
The download fails with
The update “HP Printer Drivers Update” can’t be installed.
The file “HP_Cmd2HP.pkg” couldn’t be found on the server “swcdn.apple.com”.
This error persists. An exact image of it appears at
http://idisk.mac.com/m.crawford-Public/SWUpdate-Fail.png

not sure if this still works but try going to /Library/Updates delete everything then try again downloading your software update.
If you only want the HP driver
http://support.apple.com/kb/DL907

Automatic software updates no longer work

Since I took my Mac Pro to the Apple Store I am no longer able to get automatic software updates.
When I click on "update software" manually, this is the dialog box I receive:
The Software Update Server (storeserver.local) is not responding. Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance.
(Network is running fine. Just updated new software at the local Apple store. Apple Genius had installed new O/S 10.6.7.)

Launch the Terminal application, copy or drag -- do not type -- the line below into the window, then press return.
defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
Source: Mac OS X Server v10.6: Using the Software Update service with multiple Mac OS X client versions

Mac software update no longer works...

Hi everyone and thanks in advance for your help!
Recently (sometime in the of past 1-2 months) my iMac has stopped updating. It lets me know there are software updates, correctly displays the updates available, but up on agreeing to the terms, etc., the screen switches to the light colored software update screen and simply freezes. There is no indication the updates are downloading or installing, the screen simply stays blank. I am able to access the pull down menus however can't open anything, reboot or shut down the computer. I have to shut down manually by holding the power button, and upon rebooting nothing has updated.
Any help would be much appreciated!

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Software Update No Longer Updates

In the last month or so I noticed SOFTWARE UPDATE no longer updates my iMac. I noticed this when I tried to update my OSX to 10.4.8 from 10.4.7. It manages to check for new software, the progress bar completes and everything seems OK with the computer. I even deleted the SU prefs but it still says "SU doesn't have any new software for your computer at this time" even though I know I can update a whole new bunch of stuff. Manually installing 10.4.8 doesn't work either. Am i gonna have to archive and re-install to get SU and manual installations to work again? I ran Disk Utility,repaired permissions and all is clear.
Anybody else having problems here?

Reset Ignored Updates is on the Software Update menu i.e. just right of the  Apple Menu.
Again if you don't have any joy then I suggest using Pacifist and your OS X install disc to re-install just Software Update.
As SU seems to be having issues then replacing it should be the easy answer.
kind regards
mrtotes

Safari is not working on the Mac. Internet is fine, mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar.

Safari is not working on the Mac. Internet is fine. mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar only and coloured wheel appears.

From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
If extensions aren't causing the problem, see below.
Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found

Not connecting to Music Store or Software Updates (but Internet works fine)

About a month ago, I moved in to a new apartment and set up a new cable internet connection. After a very frustrating installation process (Netgear is not very Mac-friendly), the Internet worked. A couple days later, I realized I couldn't get onto the iTunes Music Store. It just tries for a while and then says it can't reach it and for me to check my Network Diagnostics.
I tried to get to the music store when I was at work on an Ethernet connection (as opposed to my usual wireless), but that didn't work either. I also realized today that my Software Updates aren't working, because they cannot connect either. It just tells me to click on Network Diagnostics, which I always do to no avail.
Also tonight, I realized I only have 4.5 GB space left on my computer. This computer is less than a year old, and I don't see how this is possible. I deleted a lot of things, and that didn't make any difference. Could I possibly have a virus? I thought Macs didn't even get viruses!? What should I do?

I got this message from you, but I still have the same problem of not being able to connect to the iTunes store, software updates, Safari, CDDB, Help, Southwest's Ding, my weather widget, and several other things. I found a post you did in July where you helped someone else who it sounded like had the same problems that I am having. However, I tried your approaches to that -- isolating the problem (it affects all accounts on this computer), typing in that number (17.254.3.183) in Safari (says the server stopped responding), and now I really hope I don't have to back up everything and start over. I think this started when I moved to this apartment and set up a new Comcast cable internet account. I have been able to live with it because I have a computer at work and spend most of my time there anyway, but at times when I want to burn CDs, it really drives me crazy. Do you recommend taking it to the Apple store or would you be able to help me? Thanks.

Software Update No Longer Functioning

Hello,
Software Update suddenly stopped working properly for me. For any update I try, the mechanism finds the appropriate updates and performs the download but then reports an installation error, always with the message: "The update <given update> can't be installed. Software update could not expand the package correctly." The last update that worked properly was the security update 2007-009 v.1.1 from 12/28/2007. Every update since then I've had to do manually.
I've run Disk Utility's permission repair routine several times. I am running Software Update as the Administrator of my system. I am not about to wipe out my disk and re-install the OS for this one problem, as I do not find that a reasonable solution for any modern OS of such sophistication. Does anyone have any other recommendations?
Many thanks in advance,
-Armen

Thank you, indeed I forgot to mention that I have done several searches of this sort, and was only able find suggestions not relevant to my specific situation: My installation of Leopard was a clean one, and my software update fails for ALL updates, not certain specific ones. baltwo -- if you have a specific suggestion for me, please, post it or else post a link to a discussion I may have missed in my searches. You are right that the search pops up similar threads, but helpful fixes or workarounds are few.

Automatic software update – won't work (10.6.8)

Dear all,
my automatic software update has stopped working. It shows me the software that will be updated, starts the download, then the computer restarts and I type in my username and password – and then everything is back to what it was before. None of the listed softwares has been updated, and I can't find the reason it doesn't install any of these. There is no error message.
I've tried deleting the respective .plist file, but nothing has changed.
I work on a Mac Book where Snow Leopard 10.6.8 is installed.
I would be greatful for any helpful comments or step-by-step guides – I've tried to update some of the software manually but I would love the automatic update to work again.
Best,
cocopet

I get a screen telling me that some of the updates require a restart and I click ok to continue and restart now.
It's 9 programs by now:
- iDVD 7.1.2
- Remote desktop client update 3.5.3
- security update 2012-004 1.0
- iTunes 10.6.3
- Airport 5.6.1
- Update of Apple Software Installation Program 1.0
- Update of HP printer software 2.12
- Web-update 3.0.4
- iTunes 11.0.1

HT1338 my software update does not work using OS X 10.6.8: update icon just stays static and times out, although web is online

My software update does not work: the icon jams and then times out, although web is online. How to resolve??

Snow Leopard DVD:
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
When you've installed SL it will be 10.6.3. You need to update that to 10.6.8 with the combo installer from http://support.apple.com/kb/DL1399 - that gives you access to the Mac App store.
Lion is only available by phone also - same number and they'll give you a download code to use in the Mac App Store.
If you're going to Mountain Lion you don't need to install Lion first - you can do it straight from Snow Leopard 10.6.8.
Specifications;
Snow Leopard 10.6.x:
Lion 10.7.x;
Mountain Lion 10.8.x:
As for Lion, but also must be one of these groups;
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminium, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
<sorry to repeat, guys, but following links isn't always a given with OPs>

Widgets, Safari, Software Update -- All not working since I got Comcast

My Dashboard, Safari and Software Update have not worked since I got Comcast internet. I'm pretty sure their installer screwed up something, but I don't know how to undo it. Firefox, Adium, Mail and other internet applications all work great.
I tried to fix the Software Updater problem a while ago and was able to get it to see what is available (by adding swquery.apple.com to the sites that bypass proxy settings), but it still refuses to download anything.
I can't help but think there's one thing that's causing all this trouble. Any thoughts?

You can have up to 5 computers authorized at one time with iTunes. There's no reason to deauthorize until you want to go over the limit. You can do this once a year. Do a clean install of the OS on the mac you are selling.
hpr3

Hide Update no longer working in Yosemite

I've looked at many threads for an answer to this, but while many are close, I've yet to find an answer to this specific issue.
Before Yosemite, you could "hide" software update notifications from the App Store by Control (right) clicking in the body of the Update notice in the App Store and be presented with the option to "Hide Update". Since moving to Yosemite, this no longer works for me. It's not just that you don't get the option to hide - sometimes you do, sometimes you don't. And even when you do, it doesn't work. For example, right now I have Notices for 2 updates, one for Digital Raw Compatibility, and one for iMovie, neither of which I want. When I Control click on the "Raw" update the little dialog box to "Hide Update" appears but clicking on it does nothing. With the iMovie update, Control clicking does not even present that option.
Not an earth shattering issue, but that little red number in the AppStore dock icon and the daily Notifications bug me out.

CenterForAnts wrote:
Same issue. Somebody please fix Hide Update.
Post your concerns on the Product Feedback & the Bug Report website.
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.
Apple involvement. Apple may respond to questions but does not formally provide technical support on the Site. Any information that is provided by Apple or Apple employees is offered on an "AS IS" basis without warranties of any kind.

I cannot find a Java update, or my software update is not working... Running Mac OS X 10.5.8 keep getting need Java 1.0.6_11 with no luck...?

I am running 10.5.8, I can find no software update as recommended by Ziplogix for Java which keep saying that I am missing 1.0.6_11
Where do I go to download and install this so I may work... lol?

This was the last Java update for Leopard:
Update 10, 29 June 2011 - This release updates J2SE 5.0 to 1.5.0_30, and updates Java SE 6 to 1.6.0_26. J2SE 1.4.2 is no longer being updated to fix bugs or security issues and remains disabled by default in this update. Support for out-of-process Java applets on Mac OS X 10.5 Leopard has been removed with this update.
This release is only for Intel Macs running versions of Mac OS X 10.5. http://support.apple.com/kb/DL1359
Since August 2012 updates for Java (and especially Java Runtime Environment, which is what you actually need) must now be downloaded direct from Oracle:
http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1637588.h tml
(which is for Java 7)
Further information here:
http://www.oracle.com/us/corporate/press/1735645
and their FAQ’s:
http://docs.oracle.com/javase/7/docs/technotes/guides/jweb/mac-faq.html

Software Update no longer working

Similar Messages

Maybe you are looking for