Software update not recognizing

After updating OS X 10.8.4 the icon reappears in the app store and does not recognize that I have already made the update. Anyone have a solution?

Click here and install it manually.
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Software Update Not Recognizing Needed Updates

On my iMac, I needed to re-install Leopard - following which, Software Update is not recognizing that it needs to update - Safari, Mail, etc. By example, Mail is "stuck" on version 3.1. When Update runs, I get no updates available. I guess all the updated software is in the Previous System folder. What's the best strategy to fix this? - is there a way to reset what Software Update thinks it's already done or should I remove the previous system folder?
Thanks in advance!

tried permissions - no luck there.
Thanks for the comment re having new & old versions of software - that may be the case, as after re-install of Leopard, the previous system (which in fact has the newer versions of Mail, etc) was saved to a folder.
Sorry, I'm usually more on top of these things - but I'm not really sure how SU works - I'm now assuming that it's finding the newer versions in the Previous System folder - sound right?
As a followup - is there any reason to save the "Previous System" if all is working after a reinstall?

Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

Why is the software update not showing up in general settings?

Why does my software update not show up in general settings?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

TS1394 Software Update NOT WORKING (Snow Leopard)

Software Update NOT WORKING (Snow Leopard)
Hi, I am currently using Snow Leopard 10.6 on my iMac. I opened iTunes and was told there was an update available so I clicked the button to download it. This obviously opened up the 'download' screen with blue bar. The blue bar does not move and the message comes up that the download failed. I have tried troubleshooting, but the message I get is that I am not connected to the internet - which I am.
Please help.

Check your iTunes version, it's reporting v10.6.3 here on 10.6.8 and no updates required.
You should be able to download it from here
https://www.apple.com/itunes/

My phone is saying "software update not available at this time" - is anyone else seeing this?

my phone is saying "software update not available at this time" - is anyone else seeing this?

With everyone and their iDogs trying to update at the same time, things are gonna be a bit bumpy off the bat trying to update and/or activate.

Software updates not available

I downloaded the new IOS 7 via Wi-Fi with my iPhone 4. After download completed IOS 7 doesn't want to install. I get this message : software update not available for the moment. Try later.
Anyone have this issue?... Is there any procedure for this?
Thanks,
Al

Alanders wrote:
I downloaded the new IOS 7 via Wi-Fi
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

HT204406 Updated software. iTunes not recognizing devices.

I recently updated my Mac with Mac OS Lion to get it to version 10.6. Now my iTunes is not recognizing any of my devices nor letting me purchase music in iTunes. What am I missing? How do I get my devices recognized with this new software version?

Welcome to the Apple Support Communities
The latest iTunes version is 11.0.1. Open iTunes > About iTunes to check the version, and if you don't have this version, open  > Software Update to install the most recent version

11.1.4.62 itunes update not recognizing ipod touch

Please Help. Did the update to Windows 8.1 yesterday and now iTunes does not recognize my iPod(s) etc. I looked in Windows and device shows up but now in iTunes. I downloaded the new iTunes and reinstalled (Repair) and that did not help. Anyone have any suggestions at all?

See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Software Update Not Getting New Updates

Guys and Gals,
I read there was a new update to iTunes and Quicktime the past week. I currently have 7.3 and 7.1.6. When I hit software update it states I am all up to date. Should I go ahead and download the stand alone downloads from the site. Is there something wrong with my software update that it is not recognizing updates?
What really gets me is when I hit Check for Updates in iTunes it states there is a update and when I proceed it opens software update then software updates states I am up to date.
Any help I would be grateful....Thanks...

I just got my MacBook Pro and ran Software Update first thing. It said I was all up to date. I then downloaded iWork '08. When I tried to install iWork it said I needed OS X 10.4.10. I checked my about mac and sure enough I am running 10.4.9. My Quicktime is also 7.1.5. Why would software update tell me I'm all up to date if I have this older software on my computer. This thing has only been out of the box a few hours and I have installed exactly nothing on it. Anyone have any ideas?

Garageband Loops don't work! Software update not showing.

The loops in my garageband dont work. When I click on a loop, it says the apple loop is not currently installed. Then when I do a software update, there are none.

there is no update to GB 08 yet, so software update has nothing to show you.
for the loops:
http://www.bulletsandbones.com/GB/GBFAQ.html#noloops

SharePoint Server 2013 farm software updates not available in SCCM

At my current customer, we are currently switching over to SCCM for all Software Update Management.
For now, the only issue we are experiencing is that we do not receive SharePoint updates on our SharePoint Server 2013 farm. With WSUS we can detect these, but they are not listed in SCCM. We sync directly with Windows Update.
It are specifically the updates that are marked as "farm-deployment", as you can see in example in this image.:
http://2.bp.blogspot.com/-gI8Ew7RlY0g/VPqM0QUn6oI/AAAAAAAAIDQ/S1Ufp0x-mSU/s1600/windows%2Bupdate%2Bincludes%2Bsharepoint%2B2013%2Bpatches.png
In the SUP properties, we have enabled the Office 2013 product and all classifications besides "Tools".
Am I missing something?

I could see these SharePoint updates in my SCCM console.
N.B. the question was about "farm-deployment" updates specifically.
Can you please post a screen-shot showing these updates in the SCCM-console?
This is from WSUS:
Rolf Lidvall, Swedish Radio (Ltd)

Software Update not working due to a "networking error"

Hopefully this post is in the correct forum. In trying to run Software Update, I am getting a networking error ("A networking error has occured: time out (-1001). Make sure you can connect to the Internet, then try again."). I can get on the network just fine via Firefox, and my Mobile Me account is syncing to my Address Book and iCal. However, Safari, Mail, and Software Update can't seem to connect. I ran Repair Permissions and Repair Disk (from the 10.5 Install disc), but these did not solve the problem. I also downloaded and ran the 10.5.4 Combo; it appeared to run fine. But subsequently running the Security Update 2008-005 and trying to reinstall Safari failed (both directly downloaded from Apple). Security Update won't let me select the computer hard drive, and Safari tells me that OS 10.5.2 or higher is required (even though I have 10.5.4 installed). I also tried running Software Update from other profiles on the computer to no avail.
Any thoughts as to what is going on here? I'd prefer not to have to reinstall the OS from scratch, but I'm running out of ideas.
Thanks!

Select the clone tool and try a tool re-set.

Software updates not working (sort of)

Hi everyone.
I have an OS X Server (10.6.7) running Software Update 4.0.6 (470) the Server Admin is version 10.6.5 and I have this server to manage several other Macs in my company. The issue I have is (besides the fact I know very little about Macs) since it has been built I am struggling to manage the updates it sends out.
When I go to get the updates from a client machine it can see my update server and can retrieve the updates but what I am finding odd is that I cannot see anywhere the location to approve these...
In Server Admin if I go to Software Update I assume I should be able to see the updates in the Updates tab but it is empty and there is a notification that it cannot connect to Apple. Which is weird as the server can check for updates itself locally, it also must be pushing them out as when I go to check for updates on a client machine it is definitely pointing to the update server...
If I look in the log I can see lots of lines about "successfully downloading product" but nowhere can i see these updates to approve or reject any. This is important as I want to deny programs being updates that I have removed- for example Chess etc...
If anyone has any ideas I would be very grateful.
Many thanks
Rob

Hi,
first of all, update your Server Admin Tools.
Check if after doing that, you can see the updates with checkboxes under th2 Updates section of the sw update menu of Server Admin.
Then, go to the location where the software update service has its files (in Finder, select "go to folder" and then - if you haven't changed anything - go to /var/db/swupd/ and check the contents or the folder size... you should see several gigs worth of updates.
If not, then you probably changed the path to where the updates are being downloaded and maybe the permissions to that location are off.
Anyway, when you start sw update on a client, does it show the dns name of your server in the top of the window?

Software update not recognizing

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