Solution Directory Graphic Displays as XML

We are runing Solution Manager 4.0.
If I perform the following actions...
- Run transaction SOLUTION_MANAGER.
- Select "Goto Solution Directory" (pencil icon) for a solution.
- Expand the solution structure by clicking on the solution name.
- Select the Systems sub-item or the Servers sub-item.
Instead of seeing any graphics in the Graphic tab, I see XML tags. The XML is formatted using Internet Explorer's default appearance.
Any idea what could be causing this? I downloaded and installed the latest version of Microsoft XML (MSXML 6.0), but this didn't change anything.

Hi Steve,
Can you help us how to change this default name mapping.... we too are in a similar problem...where the graphics display is in XML code.
The error shows : URL http://blrkecsolman.XXXXXX.com:8001/sap/bc/solman/defaultUser/graphic/solmangraphic.htm call was terminated because the corresponding service is not available.
Thanks for your help.
Br,
Sri

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Display SXMB_MONI XML errors in Solution Manager (CEN)

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Requirement is to display the XML error messages in SXMB_MONI in our Solution Manager (CEN)? Could you please let me know the major steps that would be involved on the same?
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My apologies not reading it properly....
Solution manager also usess the same concepts of the CCMS as we do it in XI, so you can setup the XI envinorment details in solution manager and try to capture the alerts....
Here are the Steps:
Prereq:
All Satellite systems connected from Solution Manager on the "Transaction SMSY" screen.
Prepare RFC connections between Solution Manager and Satellite systems for data collection ( RZ20 Data collection RFCs)
Steps:
1. Register "SAPCCMSR" and "SAPCCM4.X" on Sattilite Systems to report ABAP and Java stacks in local systems and report to Solution manager System
2. On Solution Manager System ( Acting as Central System) configure CCMS monitoring sets fromRZ20.
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all info with step by step guide avalible from Solution Manager configuration guides and http://service.sap.com/rkt
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check this link also:
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Solution Directory

Hi all
Could you please assist. I want to make sure that my Landscape is setup correctly for the "graphical" display to work in the Solution directory. i have used SMSY to create everything. I have a DEV, QAS and PRD on ECC6. When I run SOLUTION_MANAGER, I do not see the systems to be monitored.
What can I do to "fix' this?
Jaco

Hi,
Have a look into the below link
[http://help.sap.com/saphelp_smehp1/helpdata/en/b3/64c33af662c514e10000000a114084/frameset.htm|http://help.sap.com/saphelp_smehp1/helpdata/en/b3/64c33af662c514e10000000a114084/frameset.htm]

Column value & heading is not displaying in xml publisher report

Hi All,
All Inventories Value Report - Average Costing Standard report copied to cusoom report. Now in rdf I need to add few column like PO Number, Receipt Number, Supplier Number etc.. for this I need Inventory_item_id & organization_id so that I can create the new data modal. But not able to get the Inventory_item_id & organization_id column display in .xml file. Please look and let me koow the solution.
SELECT cost_group,
       item,
       category,
       description,
       uom,
       SUM(STKQTY) STKQTY,
       SUM(INTQTY) INTQTY,
       SUM(RCVQTY) RCVQTY,
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       SUM(INTVAL) INTVAL,
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FROM(
SELECT CCG.cost_group COST_GROUP,
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         :pv_exchange_rate/
         :pv_round_unit
       :pv_round_unit STKVAL,
       0 INTVAL,
       0 RCVVAL,
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FROM   cst_inv_qty_temp CIQT,
       cst_inv_cost_temp CICT,
       mtl_parameters MP,
       mtl_system_items_vl MSI,
       mtl_categories MC,
       mtl_secondary_inventories SUB,
       cst_cost_groups CCG
WHERE CIQT.qty_source in (3,4)
AND    CICT.cost_source = 1
AND    CICT.organization_id = CIQT.organization_id
AND    CICT.inventory_item_id = CIQT.inventory_item_id
AND    (   MP.primary_cost_method = 1
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AND    MP.organization_id = CIQT.organization_id
AND    SUB.organization_id = CIQT.organization_id
AND    SUB.secondary_inventory_name = CIQT.subinventory_code
AND    MSI.organization_id = CIQT.organization_id
AND    MSI.inventory_item_id = CIQT.inventory_item_id
AND    MC.category_id = CIQT.category_id
AND    CCG.cost_group_id = NVL(CIQT.cost_group_id,MP.default_cost_group_id)
GROUP
BY     CCG.cost_group,
       &P_ITEM_SEG,
       &P_CAT_SEG,
       MSI.description,
       MSI.primary_uom_code,
       DECODE(SUB.asset_inventory,1,CICT.item_cost,0),
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SELECT CCG.cost_group COST_GROUP,
       &P_ITEM_SEG ITEM,
       &P_CAT_SEG CATEGORY,
       MSI.description DESCRIPTION,
       MSI.primary_uom_code UOM,
       0 STKQTY,
       ROUND(SUM(CIQT.rollback_qty),:P_Qty_Precision) INTQTY,
       0 RCVQTY,
       0 STKVAL,
       ROUND(
         SUM(CIQT.rollback_qty) *
         CICT.item_cost *
         :pv_exchange_rate/
         :pv_round_unit
       :pv_round_unit INTVAL,
       0 RCVVAL,
        CIQT.inventory_item_id,
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FROM   cst_inv_qty_temp CIQT,
       cst_inv_cost_temp CICT,
       mtl_parameters MP,
       mtl_system_items_vl MSI,
       mtl_categories MC,
       cst_cost_groups CCG
WHERE CIQT.qty_source in (6,7)
AND    CIQT.organization_ID = :P_ORG_ID
AND    CICT.cost_source = 1
AND    CICT.organization_id = CIQT.organization_id
AND    CICT.inventory_item_id = CIQT.inventory_item_id
AND    (   MP.primary_cost_method = 1
       OR CICT.cost_group_id = CIQT.cost_group_id) -- should we split?
AND    MP.organization_id = CIQT.organization_id
AND    MSI.organization_id = CIQT.organization_id
AND    MSI.inventory_item_id = CIQT.inventory_item_id
AND    MC.category_id = CIQT.category_id
AND    CCG.cost_group_id = NVL(CIQT.cost_group_id,MP.default_cost_group_id)
GROUP
BY     CCG.cost_group,
       &P_ITEM_SEG,
       &P_CAT_SEG,
       MSI.description,
       MSI.primary_uom_code,
       CICT.item_cost,
        CIQT.inventory_item_id,
       CIQT.organization_id
UNION ALL
SELECT CCG.cost_group COST_GROUP,
       &P_ITEM_SEG ITEM,
       &P_CAT_SEG CATEGORY,
       MSI.description DESCRIPTION,
       MSI.primary_uom_code UOM,
       0 STKQTY,
       0 INTQTY,
       ROUND(SUM(CIQT.rollback_qty),:P_Qty_Precision) RCVQTY,
       0 STKVAL,
       0 INTVAL,
       ROUND(
         SUM(CIQT.rollback_qty)*
         CICT.item_cost *
         :pv_exchange_rate /
         :pv_round_unit
       :pv_round_unit RCVVAL,
      CIQT.inventory_item_id,
       CIQT.organization_id
FROM   cst_inv_qty_temp CIQT,
       cst_inv_cost_temp CICT,
       mtl_system_items_vl MSI,
       mtl_categories MC,
       mtl_parameters MP,
       cst_cost_groups CCG
WHERE CIQT.qty_source = 9
AND    CICT.cost_source = 3
AND    CICT.organization_id = CIQT.organization_id
AND    CICT.inventory_item_id = CIQT.inventory_item_id
AND    CICT.rcv_transaction_id = CIQT.rcv_transaction_id
AND    MSI.organization_id = CIQT.organization_id
AND    MSI.inventory_item_id = CIQT.inventory_item_id
AND    MC.category_id = CIQT.category_id
AND    MP.organization_id = CIQT.organization_id
AND    CCG.cost_group_id = NVL(CIQT.cost_group_id,MP.default_cost_group_id)
GROUP
BY     CCG.cost_group,
       &P_ITEM_SEG,
       &P_CAT_SEG,
       MSI.description,
       MSI.primary_uom_code,
       CICT.item_cost,
         CIQT.inventory_item_id,
       CIQT.organization_id
) TEMP
GROUP BY cost_group,
       item,
       category,
       description,
       uom,
        inventory_item_id,
       organization_id
- <CSTRAIVA>
- <LIST_G_COST_GROUP>
- <G_COST_GROUP>
<COST_GROUP>100191</COST_GROUP>
- <LIST_G_CATEGORY>
- <G_CATEGORY>
<CATEGORY>Not Assigned</CATEGORY>
- <LIST_G_ITEM>
- <G_ITEM>
<ITEM>82557653</ITEM>
<DESCRIPTION>BEARING LINING (GLACIER 100KSA075)</DESCRIPTION>
<UOM>EA</UOM>
<STKQTY>6</STKQTY>
<STKVAL>38934.7</STKVAL>
<RCVQTY>0</RCVQTY>
<RCVVAL>0</RCVVAL>
<INTQTY>0</INTQTY>
<INTVAL>0</INTVAL>
<CF_ITEM>82557653</CF_ITEM>
<TOTQTY>6</TOTQTY>
<TOTVAL>38934.7</TOTVAL>
<CF_STKVAL_DSP>38,934.70</CF_STKVAL_DSP>
<CF_INTVAL_DSP>0.00</CF_INTVAL_DSP>
<CF_RCVVAL_DSP>0.00</CF_RCVVAL_DSP>
<CF_TOTVAL_DSP>38,934.70</CF_TOTVAL_DSP>
</G_ITEM>
</LIST_G_ITEM>
<CF_ORDER />
<CF_CATEGORY>Not Assigned.</CF_CATEGORY>
<SUMSTKVALPERCATEGORY>38934.7</SUMSTKVALPERCATEGORY>
<SUMINTVALPERCATEGORY>0</SUMINTVALPERCATEGORY>
<SUMRCVVALPERCATEGORY>0</SUMRCVVALPERCATEGORY>
<SUMTOTVALPERCATEGORY>38934.7</SUMTOTVALPERCATEGORY>
<CF_SUM_STKVAL_CAT_DSP>38,934.70</CF_SUM_STKVAL_CAT_DSP>
<CF_SUM_INTVAL_CAT_DSP>0.00</CF_SUM_INTVAL_CAT_DSP>
<CF_SUM_RCVVAL_CAT_DSP>0.00</CF_SUM_RCVVAL_CAT_DSP>
<CF_SUM_TOTVAL_CAT_DSP>38,934.70</CF_SUM_TOTVAL_CAT_DSP>
</G_CATEGORY>
</LIST_G_CATEGORY>
<SUMSTKVALPERCOST_GROUP>38934.7</SUMSTKVALPERCOST_GROUP>
<SUMINTVALPERCOST_GROUP>0</SUMINTVALPERCOST_GROUP>
<SUMRCVVALPERCOST_GROUP>0</SUMRCVVALPERCOST_GROUP>
<SUMTOTVALPERCOST_GROUP>38934.7</SUMTOTVALPERCOST_GROUP>
<CF_SUM_STKVAL_CG_DSP>38,934.70</CF_SUM_STKVAL_CG_DSP>
<CF_SUM_INTVAL_CG_DSP>0.00</CF_SUM_INTVAL_CG_DSP>
<CF_SUM_RCVVAL_CG_DSP>0.00</CF_SUM_RCVVAL_CG_DSP>
<CF_SUM_TOTVAL_CG_DSP>38,934.70</CF_SUM_TOTVAL_CG_DSP>
</G_COST_GROUP>
</LIST_G_COST_GROUP>
<SUMSTKVALPERREPORT>38934.7</SUMSTKVALPERREPORT>
<SUMINTVALPERREPORT>0</SUMINTVALPERREPORT>
<SUMRCVVALPERREPORT>0</SUMRCVVALPERREPORT>
<CS_DUMMY>1</CS_DUMMY>
<SUMTOTVALPERREPORT>38934.7</SUMTOTVALPERREPORT>
<CF_SUM_STKVAL_REP_DSP>38,934.70</CF_SUM_STKVAL_REP_DSP>
<CF_SUM_INTVAL_REP_DSP>0.00</CF_SUM_INTVAL_REP_DSP>
<CF_SUM_RCVVAL_REP_DSP>0.00</CF_SUM_RCVVAL_REP_DSP>
<CF_SUM_TOTVAL_REP_DSP>38,934.70</CF_SUM_TOTVAL_REP_DSP>
</CSTRAIVA>

Thanks for your reply.
I did below changes in the CQWP but no luck. Please let me know if any further modification needed.
Thank you!
<property name="DataMappingViewFields" type="string">{b9e6f3ae-5632-4b13-b636-9d1a2bd67120},Computed;{543bc2cf-1f30-488e-8f25-6fe3b689d9ac},Image;{94f89715-e097-4e8b-ba79-ea02aa8b7adb},Lookup;{fa564e0f-0c70-4ab9-b863-0177e6ddd247},Text;{33f34208-1553-4361-b3ff-26f5da1ae591},Text;{b7ff04a4-a33a-429a-99bd-0ac5367bd189},User;{37cb0520-3169-4bca-9941-1886a5a73f92},DateTime;{6b2c772c-a130-4814-bfd0-d84efb061e3b},TaxonomyFieldType;{d31655d1-1d5b-4511-95a1-7a09e9b75bf2},User;{28cf69c5-fa48-462a-b5cd-27b6f9d2bd5f},DateTime;</property>
<property name="DataMappings" type="string">Editor:{d31655d1-1d5b-4511-95a1-7a09e9b75bf2},Editor,User;|Actors:|Modified:{28cf69c5-fa48-462a-b5cd-27b6f9d2bd5f},Modified,DateTime;|Input:|Title:{fa564e0f-0c70-4ab9-b863-0177e6ddd247},Title,Text;|LinkUrl:{94f89715-e097-4e8b-ba79-ea02aa8b7adb},FileRef,Lookup;|ExpiryDate:{37cb0520-3169-4bca-9941-1886a5a73f92},ExpiryDate,DateTime;|Author:{d31655d1-1d5b-4511-95a1-7a09e9b75bf2},Editor,User;|Approver:{f30275e3-0638-451f-bb1f-b5c74ac432ef},Approver,User;|PreRequisites:|DocumentOwner:{b7ff04a4-a33a-429a-99bd-0ac5367bd189},DocumentOwner,User;|Trigger:|RelatedtoGeneralTopic:{6b2c772c-a130-4814-bfd0-d84efb061e3b},RelatedtoGeneralTopic,TaxonomyFieldType;|OpenInNewWindow:|Frequency:|Image:|Output:|Body:|Locallyvalidfor:{31a5c887-10a3-49ca-afa0-97c5679bbda9},Locallyvalidfor,TaxonomyFieldType;|ProcessOwner:|ShortDescription:{33f34208-1553-4361-b3ff-26f5da1ae591},ShortDescription,Text;|Description:{691b9a4b-512e-4341-b3f1-68914130d5b2},ShortComment,Text;|Created:|LinkToolTip:|Mandatory:|ProcessManager:|ImageUrl:{b9e6f3ae-5632-4b13-b636-9d1a2bd67120},EncodedAbsThumbnailUrl,Computed;{543bc2cf-1f30-488e-8f25-6fe3b689d9ac},PublishingRollupImage,Image;|</property>

ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)

Hi, I'm En32, now trying to publish my first iBooks (epub).
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Does anyone who can provide me a solution ?
=== error ===
Package Summary:
1 package(s) were not uploaded because they had problems:
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===
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<?xml version=”1.0″ encoding=”UTF-8″?>
<display_options>
<platform name=”*”>
<option name=”fixed-layout”>true</option>
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</display_options>
===
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This ePub file looks good because I can open it with my iPad - iBooks, however iTunes publisher always rejects this.
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I was getting that error when I used OSX's default compress feature. I found a little utility called ePub Zip and used it to compress (zip) my ePubs and that did the trick. They then passed the validation. I got it here:
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Color graphics display, on PSC 2400 part #H100632782 is bad.

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CB
This question was solved.
View Solution.

The HP Partsurfer site lists the display as Q3083-60016. This is no longer available through HP but you may be able to find a replacement with a Google search.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Copying Certain document types only from project to Solution Directory

Hello,
We are in the process of setting up Solution Directory in Solution Manager 4.0 sp12. After creating a solution we'd like to add scenarios from multiple implementation as well as template projects based on the document type.
We have several document types that we use in various tabs (config, testcase etc) and would like to get only a subset of document types from the soruce projects.
When trying to use the copy options in the pop-up window the copy filter works only on the documentation tab and does not filter the documents in other tab's based on the copy option filter.
Is there anyway we can filter the document types upon copy from project to directory. Please let me know if there is any Badi or User-exit for this functionality as well.
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Thanks
Rajesh Sundar

Hi Rajesh,
I just came across this article and I reckon it will answer your question. Please read the section Documents copied when copying a project.
http://wiki.sdn.sap.com/wiki/display/SM/Documents+in+Solar01+and+Solar02
Cheers
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Compare and adjust business processes to a solution directory

Dear all,
I'm having truble with viewing changes that I have made in my maintenance project, using the compare and adjust function. Can you please tell me what I'm doing wrong?
These are the steps I took:
1. I chose a solution using transaction SOLUTION_MANAGER.
2. I have made the solution settings, including creating a maintenance project, and enabling the check out/ check in & history functions.
3. Added business scenarios to the solution directory (some I chose from a project, and some I have created manualy).
4. Checked the Scenarios out to the maintenance project.
5. Made some changes in the maintenance project, including adding documents and transactions (transaction SOLAR01).
6. Changed my user-specific settings to comparison mode - "display changes made in original".
7. Checked the edited business scenarions back into the solution directory. I have checked, and the changes I've made in the maintenance project apeared now in the solution directory.
Now starts the trouble...:
8. I checked the scenarios out again from the solution directory to the maintenance project.
9. Went to transaction SOLAR_PROJECT_ADMIN, marked the maintenance project line, and did "compare and adjust" of a "new version of original" .
10. Went back to SOLAR01 and try to view the changes I have made in the maintenance project. I CAHNGES I'VE MADE ARE NOT MARKED...
Sorry for the long description. Can you please help?
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Adi,
Did you find a resolution to this problem? we are faced with the exact type scenario.

How many Solutions entries in Solution Directory?

What is the best practice for setting up Solutions in the Solution Directory?
Should we have one for all business processes?
Should we have maybe something like the following?
1. Campaign to Cash Business Processes
2. Employee Business Processes
3. Solution Manager -- ITIL Business Processes
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I searched service.sap.com and this forum for an answer before posting this question.
Regards,
Mel Calucin
Bentley Systems

Hi Mel,
I will try to answer your questions:
1. New and to-be-modified business processes are developed and tested using Solution Manager Projects and are never developed or tested using Solution Manager Solutions; CORRECT!
therefore, Solution Manager Solutions only contain production business processes.
CORRECT! you can transfer the business processes in a project to a Solution to used for example "Business Process Monitoring scenario"
2. When a Solution Manager Project is completed, business processes in that Project are copied to one or more Solution Manager Solutions; consequently, the business processses become production business processes.
Correct!
3. The structure of a Solution Manager Solution is the same as a Solution Manager Project; however, some tabs in a Solution Manager Solution are not modifiable and can only be populated when a business process in a Solution Manager Project is copied to the Solution Manager Solution.
You can transfer the data from a project to a Solution, and in this case you will get the same business scenario structure that you had in SOLAR01, but you can change this structure in order to delete scenarios, or add new once.
Also you can create a clean solution and add this Business Scenarios manually comming from different projects if you like.
4.
5. The business processes defined under a Solution or Project must be linked to a Logical Component
Correct!
The business scenarios that you define in your solutions are only use for "Business Process Monitoring" scenario.
Usually other customer creates Solutions and add the logical components that ate included in the solution.
6,7, 8 Logical component definition
A logical component define the different systems, with different roles involved in a
usual DEVclient->QUA_client->PRD_client landscape for a specific version and installation type.
For example, a usual logical component would be:
Z_ECC60: DEV 100 QUA 200 PRD 300
You can also enter other system roles in this logical component
This DEV 100,etc, has previously defined in SMSY and RFC connection created to these satellites.
9. Correct! because the processe take place in logical components finally, in SAP or not SAP systems.
"Given the above statements are true, the goal would be to document all business processes in Solution Manager Solutions. It is unnecessary to create Solution Manager Solutions based on system roles e.g. one for Solution Manager Solution for Production, one Solution for QA, one for Dev or combinations of system roles e.g. Dev->QA->Production. By defining one Solution Manager Solution, the system roles are also defined for the business processes contained in the Solution Manager Solution."
The goal is to have the documentation of the business processes in the SOLMAN system.
The Solution are mainly created for Administration and monitoring activities, based on system "basis" site, so usually Solution are created for these purposes usually after the Go live of the project.
I mean, Solution are used for the technical part of the project.
Although for Service Desk and Change request management scenarios more than
technical roles must be involved.
So, do you want to generate a report with the response times for all your productive systems? if yes, you will need to define a Solution that includes all
the logical components available in your landscape, but only "Put in Solution" the production systems.
Do you want to see the alerts from only want system, instead of seeing a graphic with 10 systems, you will need to create a Solution with only this system.
Usually to have a Solution with all system is not operational, unless you have few systems.
I have to insist in the idea that the Solution is not used by "Functional" team, mainly for "Technical" team.
!"My quesiton is: Is it better to have one Solution Manager Solution for all business processes or to divide the business processes into multiple Solutions. If it is better to break up the business processes into multiple Solutions, what is the best way to break them up? Does SAP offer a best practice for this?"
Usually customer even not define the Business Scenarios in their Solution for the Operational scenarios, because these Business Scenarios are not used.
Hope this clarify your questions, best regards,
Dolores

Difference in Project Types and Solution Directory

Hi -
We are in the process of deploying solution manager within our organiation. We have a made good progress in designing the end to end processes for an implementation project. I am now looking for guidance on after the project is in production how to make changes - bugs and enhancements. Should this be done directly in the solution directory or a specific project type? We are not using CHaRM. If it is a project type, when should changes be made directly within the solution directory?
Also, what are the difference in the project types - implementation, upgrade, maintenance, safeguarding, template, and upgrade. When should each be used?
Thanks in advance!

Hi Janice,
you have two options to do changes in operations:
Directly in Solution Directory. However, there are some limitation since not all tabs can be changed (e. g. configuration tab is only available in display mode).
Via a maintenance project. This functionality is available since Solution Manager 4.0 FP 1. You have to assign a maintenance project to your solution and activate the check-out/check-in functionality (in the "solution settings"). It will the be possible to check-out objects into the maintenance project and perform your changes in the maintenance project. These changes will become visible in Solution Directory as soon as you check-in the objects. This functionality is currently independent of CHaRM.
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Best regards,
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Has anyone been able to hide tabs in the Solution Directory? Tab display is straightforward for projects, but I also need to control tab display in the Solution Directory.
Thanks!
Lori

Hi,
Although the solar transactions and the solution directory looks very similar, they're completely different transactions and are completely differently coded. As far as i know there is no way to manage the tabs display as you can manage in the solar_project_admin transaction for the projects.
Kind regards,
Fabricius

Unable to get the graphical display of Business process in BPMon

Hi,
I am working on solution manager 7.1. I have set up a business process for monitoring in the BPMon session. But i am not getting the graphical display in the business process operations workcenter in the graphical view tab.
Can anyone tell me how can i get that.
Regards
Vishal

Hi,
Please run run report RTCCTOOL and see if any addon is not up-to-date.
Please run this repport and follow the recommendations to update those
components to the latest status.
Afterwards please also intall the latest version of following note: 1570282 - Advance Corr. BPMon ST-A/PI 01N
Finally please deactivate BPMon, regenerate and re-activate agin.
Also check BPM troubleshooting guide:
https://websmp102.sap-ag.de/~sapdownload/011000358700001186112010E/
Troubleshooting_for_BPMon.pdf
Thanks
Vikram

Hp 6250 printer - Color Graphics Display came off machine

The graphics display screen pulled right out of the machine. I have opened it up but I can not find where the white cable (more like a flat ribbon) should be located and inserted inside the machine. If anyone can provide me with a picture of the inside of the printer where it should go or detailed insurctions on where it goes I think the machine will still work just fine.

Hello,
Please call HP Tech Support for further assistance. The pritner has to be replaced.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Graphics display problems (dialog boxes) Lenovo G50 AMD A6 Win 8.1

Graphics display problems Lenovo G50 AMD A6 Win 8.1 Greetings to all. After having spent a number of days trying to find a solution to a display problem, I turn to this forum for help. I own a Lenovo G50 AMD A6 Win 8.1 ever since November 2014, and have had display problems ever since the first day, be it while using internet (Firefox or Explorer) or various software (Text editors, etc.). Many dialog boxes, including colour settings and controls (open, close etc.) either have an inappropriate appearance or even do not appear at all! I manage to "click" on the right places using memory: most areas are INVISIBLE! Another example would be that I do not see any backround colour or image on most webpages such as this one).  Some suggestions included checking for graphics updates (but the drivers used were already up-to-date).  I 'd be most obliged for any new suggestions. Thank you very much. George

Greetings to all, I finally decided to express my utmost discontent with- the Lenovo G50-45 I bought before Christmas 2014,- the summary response with inappropriate links that I received after exposing my problem- the fact that I tried to dowload the following graphics driver  (Beema) AMD Driver (VGA, HDAudio, SATA) for Windows 8.1 (64-bit)
exe
526 MB
Windows 8.1 (64-bit)
VGA V14.502.1002.1002-Logo'd_HDAudio v9.0.0.9905_SATA v1.3.1.220;VGA v13.302.1601.1001_HDAudio v9.0.0.9905_SATA v1.3.1.220
3/19/2015from here(http://support.lenovo.com/fr/fr/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebook-lenovo/downloads/DS100174), and after REFUSING to accept cookies and some "Lenovo Service Bridge", finally managed to obtain something HERE(http://www.notebookcheck.net/Lenovo-IdeaPad-G50-45-Notebook-Review-Update.125641.0.html).  I find it quite disrespectful to NOT provide customers with EASY support, as well as avoiding to answer their requests for further help when some simplistic "assistance" that one can find almost anywhere on the web leads to no further solution. I shall not repeat the problems I have faced till now: vide supra. The problem, however, is NOT just with browsers.I simply cannot see any dialog box content and colour in MANY software programs, such as OPEN OFFICE; for instance: PRESENTATION colour dialog boxes show BLANK squares instead of squares filled with different colours. This has occured AVER SINCE DAY ONE! Finally, a new bug has appeared: Windows 8.1 keeps popping up some email program to which I am invited to register - I never created a Windows email account, and certainly don't intend to do so.NOR shall I accept some "Lenovo Service Bridge", however "discreet and inoffensive" it might be. I don't know if there are any legal grounds for customers to complain for all these problems. I DO know, however, that I shall NEVER buy a LENOVO device ever again. The pricing and processor might be competitive => yet, the support that ensues is, as far as I'm concerned, LAMENTABLE. To make a presentation, I have to switch to a Samsung R20 using XP..... What is the meaning of all this? George

PS has given up waiting for an assessment of the graphics display driver?

I replaced my graphics card because it was not supported and some PS CC graphics functionality (smart sharpening, etc) wouldnot operate. I purchased and installed a new Gigabyte AMD HD7770 as per the list of supported cards. The latest drivers have been installed. (Windows 7 64bit)
I am now getting a message "PS has given up waiting for an assessment of the graphics display driver. Enhancements that use the graphics hardware have been disabled. Check the manufacturer's website site for the latest software."
What is happening? Why am I paying for features that I cannot access despite having gone to the expense of purchasing a new card and following the PS CC requirements to the letter?
This is very frustrating and annoying.
Addendum: I am now getting a message that 3D requires a minimium of 512Mb of vRAM. However, my new card is 1 GB......?????????
Can someone provide a solution for this problem please?

The best thing to do is to go into Help > System Info, copy and paste the contents into your reply.
One of us or several should be able to sort it out for you.
Gene

Solution Directory Graphic Displays as XML

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