Solution to Elements 6 install problem !

Like many other people on this forum, I was unable to install Photoshop Elements 6 on my mac. I had already installed a trial version 6 successfully then gone to the web store to buy an upgrade. After paying my US$70 and getting a serial number, I found that the program did not accept my serial number ! After reading through all the the other posts on the web, I uninstalled, reinstalled, ran the cs3clean script, created a new admin account, tried everything and still couldn't activate the program. Contacted Adobe's online customer support who closed the case after telling me to call the telephone support but before ascertaining I had found a solution.
Finally, I discovered the problem - despite what the instructions tell you, you cannot just activate a trial program. I had to uninstall the trial, download a new installer from the Adobe account, and then use that one to install. I had previously been using the trial installer - which doesn't say "trial" anywhere - and which repeatedly refused to accept my serial number. The contents look exactly the same as the good installer, except that the disk image has "TB" in its name, as in PSE_6.0_MAC_TB_WWEFGJ.dmg vs PSE_6.0_MAC_WWEFGJ.DMG.
Most publishers use the same installer for both their trial and full versions, but if Adobe wants to be different, OK, it should just make it clear that the trial cannot actually be activated even if you enter a valid serial number ! The interface for the two look exactly the same, and the trial has a splash screen asking you to enter a serial number, except that it just doesn't work !
Overall, a very bad experience. If Adobe were not the only alternative to iPhoto/Aperture for editing raw, I would not have bought this program.
http://stngiam.wordpress.com/2009/01/08/installing-photoshop-elements/

Well, there are so many other people reporting problems installing PSE that I just tried all the other solutions that were mentioned. I don't think any other thread mentioned the fact that the trial installer and full installer are actually different files ! All the other discussions were on how to properly uninstall the old version. My probem was that I hadn't deleted the trial installer and I kept clicking that image instead of the new installer which was saved in another folder.
I mean, everyone else uses the same disk image for trial and full versions. Who would have thought Adobe would make you download a 1.3GB file twice ? After mounting the images, both installer discs look exactly the same, right down to the version number of the setup.app application. If I hadn't noticed the TB in the file name of the trial disk image, I would never even have realized that they are actually different.
Are there any circumstances in which a trial can actually be activated ? If not, why does Adobe even leave the serial number dialog in there ?

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Premier Elements install problem

Hi, I've downloaded Premier Elements but I can't work out how to initialise installation (just downloaded and installed Photoshop elements with no problems) I can access the zipped files but no idea what to do to get it to start the install as previously it did it automatically.... Any help would be very much appreciated!

Frances if the installer is not opening automatically then you will want to go to your User folder which contains the installation files and run the installer manually. By default the installation files are saved to your User folder. You were given the option to choose the location to download the files too. If you chose a different location then the download will be located in that location.

Apple solution to iTunes install problem - More needed from Apple

Apple has published a fix for the problem arising from attempts to install the latest iTunes upgrade at http://support.apple.com/kb/ts3074.
In it they suggest the issue may be caused by a bad installation of a version of Microsoft's .NET Framework.
Find this somewhat preposterous for the simple reason that all was well until the attempt to load the new upgrade of iTunes. For Apple's suggestion to hold true it can only mean that none of my other applications make any use of MS.NET Framework, which I very much doubt.
Performed the fix for Windows7 prescribed by Apple, namely downloaded and ran Microsoft's .NET Framework taking the 'Repair' option when prompted. When Repair completed successfully you have to shut down and restart Windows to make the repaired software available. Did this and on restart lo and behold the R6034 message appeared again.
Did a search of the Registry for 'R6034' but not found.
Being unsure what was issuing the message deleted iTunes and restarted the system.
Again lo and behold the R6034 message appeared again.
Fortunately had been away from my computer for several weeks, and as the only upgrade actioned since my return was for iTunes carried out a System Restore. This got rid of the R6034 message, everything worked fine, and when I shut down Microsoft automatically reinstalled all its upgrades after the Restore point.
Then moved to put back the iTunes upgrade prior to the current one. ITunes stopped me in my tracks by halting the reinstall because "A later version of the program had been installed". Presume this was because iTunes detected from its records that I had actioned the latest upgrade
As I see the iTunes upgrade as the problem, I'm hoping firstly that someone from Apple will read this and:
1 provide more support than it has to date; and
2 allow those who want to pass on the upgrade reinstall the previous version of ITunes.
Cheers.

Intresting notes... When you download album artwork from iTunes it really doesn't add it to the MP3 track, it stores it elsewhere and assoicates it internally some how to the album. Where as adding a artwork in through the actual file will change the size of your MP3 track, by embedding the artwork into it so that other apps (like windows media) can see them.
That would be an interesting find if that is indeed the case.... Furthermore if that solves the problem, than apple should have an easy fix on thier hands.
However, since most of my music is direct downloads from iTunes and has the artwork directly embedded into the music files like I mentioned above that might be why I've never encountered the issues.... As I found out about this quirk a while back, because some of the tracks on the PC or on my iPod would never show the album cover before...
Hopefully someone else with the same problem can help confirm this possible solution!

A solution for iTunes install problems

I upgraded to the latest ver of iTunes and immediately had ALL the problems posted all over the 'net.
The following is what worked for me.
BACKUP!!! Set a Restore Point. Back up your REGISTRY. It is critical that you back it up beforehand and use caution while cleaning it. Please do this in case everything goes T. U.
Remove all references to iTunes, iPod and Quick Time. There are literally thousands and you must get rid of all of them.
Find, download, install a copy of jv16 Power Tools.
Then:
1. BACKUP! Set Restore Point! Back up your Registry! Did I mention backing up?
1a. Be very careful cleaning out the Registry. Take your time. Go slowly. Make sure that what you delete is only iTunes-related. Check twice before deleting. Take. Your. Time.
1b. The Registry is your PCs mind; do not scramble it. You will be sad.
2. Using jv16s Software Manager, uninstall iTunes, iPod and Quick Time.
3. Using jv16s Registry Finder, one at a time, search for and delete ALL references to iPod, iTunes, Quick Time and Apple Computer (BE CAREFUL; it will give you references to various 'applets" and "appletalk"; do NOT delete those. Only Apple Computer stuff.)
4. Using Microsofts Search function, search for all remaining references to iTunes, iPod, Apple Computer (leave applets alone) and most importantly-Quick Time.
5. When you are certain that everything that says Apple Computer, Apple, iPod, iTunes and Quick Time exists no more on your PC, Reboot.
6. Go to www.old-software.com and download an old copy of iTunes. The one that finally worked for me was iTunes v 6.0.5
7. Install an old version of iTunes. DO NOT USE THE LATEST VERSION OF iTUNES! Thats what caused the problems in the first place.
8. Reboot.
Even though you previously "uninstalled" iTunes, probably using the Add Remove Programs application in Control Panel, there remains behind thousands of pieces, parts and references to iTunes and Quick Time, in the Registry, TEMP files, Documents and Settings (Application Data and Local Settings), in Windows/system32 and a hundred other places. You gotta get rid of it all.
Quick Time seems to be the main culprit, but in the end I had to get rid of all traces of all of the Apple applications before I could install again and get it to work.
It took me 3 days to figure out this procedure but once I did, it took only an hour to do it.
I've seen a couple other procedures recently posted here that look good. If you are uncomfortable with going into the Registry, try one of those others first.
And fer cryin' out loud, Apple. Yank the latest version of iTunes off your site. I did a Google search for "iTunes installation problems" and came up with 700,000 hits. Do ya think you might have a problem?
Windows XP Try testing your upgrades before releasing them!

Im trying your method right now, when im finished ill let you know how it worked out. I agree with your comment on apple needing to pull the latest version and get a version that actually works.

Solution Manager Diagnostics install problem

I am trying to install SMD on a NW04 SP16 system (also running ABAP+java for XI). After deployment for the SP16 SMD version, when I log on to SMD admin screen, I cannot run the Upgrader - error indicates "cannot get the current version from ComponentInfoLib". Also when I click on "Release Information", it also cannot display the current version. I also tried to install the SMD version SP13 and SP14 with the same basic problem (it is not reading the version info).
Any idea on where I can look to resolve this problem.

To add on to the first post, I found this entry in the trace logs:
#1.5#001125A94E5F00BB0000006100000CF0000412B028BE1BD4#1146447714090#com.sap.smd.server##com.sap.smd.server#J2EE_ADMIN#683##jbs397.na.corp_XIL_4137250#J2EE_ADMIN#aafa31c0d8b311dacf1f001125a94e5f#SAPEngine_Application_Thread[impl:3]_125##0#0#Info##Plain###Found invalid registered agent for host jbs397.xxxxxx.com. Removing handle.#
#1.5#001125A94E5F00BB0000006200000CF0000412B028C27A7E#1146447714372#com.sap.smd.server##com.sap.smd.server#J2EE_ADMIN#683##jbs397.na.corp_XIL_4137250#J2EE_ADMIN#aafa31c0d8b311dacf1f001125a94e5f#SAPEngine_Application_Thread[impl:3]_125##0#0#Info##Plain###Configuration found at: sap.com/tcsmdagentapplicationglobal~conf/application.custom.properties#
#1.5#001125A94E5F00B20000000B00000CF0000412B02955AAD2#1146447724028#com.sap.sup.admin.scheduler.JmsScheduler##com.sap.sup.admin.scheduler.JmsScheduler####jbs397.na.corp_XIL_4137250#Guest#61d6e5b1d8b311dacfbc001125a94e5f#SAPEngine_System_Thread[impl:5]_40##0#0#Error#1#/Applications/AdminConsole/Scheduler#Plain###Cannot post task, error during waiting for upgrade!#
#1.5#001125A94E5F00B20000000C00000CF0000412B02955ACEF#1146447724028#com.sap.sup.admin.scheduler.JmsScheduler##com.sap.sup.admin.scheduler.JmsScheduler####jbs397.na.corp_XIL_4137250#Guest#61d6e5b1d8b311dacfbc001125a94e5f#SAPEngine_System_Thread[impl:5]_40##0#0#Error##Plain###com.sap.sup.admin.compinfo.exception.ComponentInfoBrowseException: Cannot find Software Component: sap.com/LM-SERVICE
     at com.sap.sup.admin.compinfo.ComponentInfoManager.getSoftwareComponentElement(ComponentInfoManager.java:123)
     at com.sap.sup.admin.compinfo.ComponentInfoManager.getSmdSoftwareComponentInfo(ComponentInfoManager.java:44)
     at com.sap.sup.admin.upgrade.core.UpgradeManager.getCurrentStatus(UpgradeManager.java:71)
     at com.sap.sup.admin.scheduler.JmsScheduler.timeout(JmsScheduler.java:927)
     at com.sap.engine.services.timeout.TimeoutNode.run(TimeoutNode.java:56)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
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Elements install problem

I have an iMAC running OSX 10.7.4. Downloading Photoshop Elements results in checksum error. Program is trying to extract for last 8 hrs.

You could also try the following steps , if incase these doesn't help then unfortunatly you have to download again to the default location of your User folder :-
If you are running Snow Leopard or Lion OSX, navigate to Disk utility->Preferences. Uncheck "verify checksums". Then try installing the software.
If they install successfully, please go back to the Disk utility->Preferences option and reselect "verify checksums".

SOLUTION TO LINUX INSTALL PROBLEMS

Browsing this forum, I noticed people are having trouble
installing Oracle on Linux. I saw this posted on Metalink, so I
am cutting and pasting:
Make sure you are running no earlier than jre 116 v5.
Also install from kde rather than gnome unless you have
installed the
gnome patch and finally run the runIns.sh in the install/linux
directory on the cd. Try it... Let's reach a consensus on what the best way to
install Oracle is...
gabriel
null

Gabriel Gonzalez (guest) wrote:
: Try it... Let's reach a consensus on what the best way to
: install Oracle is...
: gabriel
...and let me know so I can incorporate any useful information
into my Oracle on Linux HOWTO!
It's at public.logica.com/~darlings/oracle/, BTW.
--> Steve
null

Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10

Kindly look into this link
Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10
Ashraf.

Kindly look into this link
Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10
Ashraf.

Installing 32 bit Premiere Elements 12 problems

I purchased my upgrades to Elements and Premiere 12 today. They downloaded just fine. Elements installed just fine.
Premiere downloaded and extracted just fine. The install however failed noting that I was trying to install the 64 bit version. I clearly extracted the file labele 32bit.
I even deleted the files, downloaded again, extracted again and...same result.
Anyone else have this problem?
How to resolve?

Tasarsailor
This sounds like an issue for Adobe. But first, did you purchase Premiere Elements 12 from Adobe? Is your 32 bit operating system Windows or Mac?
Please use the following link to contact Adobe Chat who will resolve your issue or direct you to the department that will.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=downloading-installing -and-setting-up
When the above link opens, click on "I still need help" in order to bring up the Adobe Chat pop up. I have pre-set the topic for "Downloading, Installing, and Setting Up".
I believe that will get you a quick resolution to your issue unless you have another contact with Adobe that you obtained during the purchase transaction.
Please let us know the outcome.
Thanks.
ATR

Install problem elements

I recieve the message "installatie programma kan niet initialiseren. Download Adobe Support Adviser after i start the adviser nothing happened. So what will i do next ?????????

The English version is Install program couldt not initialize, and it is
photoshop elements , and i am using MAC OS X 10.8.5
2013/10/18 Jeff A Wright <[email protected]>
Re: Install problem elements created by Jeff A Wright<http://forums.adobe.com/people/JeffAWright>in
Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/5770855#5770855

HP solution center home screen problem?

Hi guys,
I just boat All in one inkjet K209g. I installed all the drivers from CD on Windows Vista.
And I have a problem in homescreen. Here is the picture?
Basically, I can not see any feature buttons: Scan, Print.
I have installed all the drivers properly. It can print properly, the scanning function is not working.
I also checked with HP Scan and Print Doctor, "HP Twain Scan" failed and it says "Unable to connect to scanning software"?
I reinstalled, restarted, reconnected but nothing worked so far?
This question was solved.
View Solution.

Hi nomalum, I noticed your post about your issue with your Solution Center and scanning problems. I see that you have installed the software using the installation disk.
I recommended the following:
1. Uninstalling the software. Click here to uninstall
2. Restarting your computer.
3. Reinstalling the software from the download. Click here to install
I hope this helps you, take care.
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Buy my problem of camels Store Lee games possible solution for me my problem?

Buy my problem of camels Store Lee games possible solution for me my problem?

This worked for me, sort of. A while back when I downloaded that windows update that installed the new version of IE, I noticed that IE wouldn't connect to the internet and pages wouldn't load. However, I thought nothing of it because I use Firefox and FF was working just fine.
I went into IE earlier this evening (it still wasn't working) and tried to follow your recommended steps. I got up to step 4 and IE froze. I tried closing it, reopening it and repeating the steps but it would always freeze at step 4. In another thread, someone was saying that iTunes released a security update and that fixed the store for them so I tried opening Apple Software Update and that froze. I tried it several times, nothing. Would always freeze. I even tried updating thru iTunes and IT would freeze.
Finally, I went to the control panel and uninstalled IE7. The iTunes store and the Apple Software Update program are now working! So thank you very much for your suggestion. Otherwise, it may have never clicked with me that IE was the problem.
Windows XP

ANY SOLUTION TO DRIVER INSTALL FOR TUNGSTEN E ON VISTA HOME 64?

I am sorry, there is 3 million posts for blue tooth drivers and such for the E2, but, I dont have an E2 cant afford an E2 and will not be getting an E2...
and I am appalled that vista has been out for 2 years and there has been no solution to the driver problem with tungsten E?
Please tell me there is , as I promote Palm on my website, which gets many hits, I would want to go back and tell everyone to not bother getting a Palm product as it has problems with Vista support.
Post relates to: Tungsten E

Hello and thank you for using the Palm Help Forums!
I am really sorry that you are having issues syncing your Tungsten device. We appreciate your business and wish to keep it. We do support Vista, however, we do not have compatible software witht eh 64 bit version as of yet (only 32). You can try our Palm Desktop 6.2.2 software and see if you can get it to work but most likely it either won't or will give you problems. It is posted in our downloads for Palm desktop:
Not compatible with 64-bit editions of Windows. Not compatible with Server, Media Center, or Tablet PC editions of Windows.
(http://www.palm.com/us/support/downloads/windesk62.html 4th bullet down)
Also, you are using an end of life device that may not sync up with Palm Desktop version 6.2.2. My suggestion is download and install a version of Palm Desktop 6.2.2. and see if you can establish a cable sync before you try to sync with bluetooth.
Hope this helps and let me know if you have any further questions.
Post relates to: Centro (Sprint)
Post relates to: Centro (Sprint)

Opening Elements 12 problem

I am running Windows 7. When I tried to access Photoshop Elements12 it looked as though it was starting to open, the icon was going round but then nothing. The same happened with Premiere Elements 12where it opened as far as the opening page but again when Organiser was selected the loading 'bar' rotated and then nothing else happened. I tried Adobe support who tried a variety of solutions including loading Application Manager and logging in under a new user name but that failed also. However I did manage to get a couple of error reports as follows:
Premiere Elements Organiser 12
Problem Event Name:                        APPCRASH
Application Name:                             PhotoshopElementsOrganizer.exe
Application Version:                           12.0.0.0
Application Timestamp:                    52251254
Fault Module Name:                          PhotoshopElementsOrganizer.exe
Fault Module Version:                        12.0.0.0
Fault Module Timestamp:                 52251254
Exception Code:                                  c0000005
Exception Offset:                                000956fd
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             2057
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Photoshop Elements 12
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop Elements 12.0.exe
Application Version:                           12.0.0.0
Application Timestamp:                    52250ae1
Fault Module Name:                          Photoshop Elements 12.0.exe
Fault Module Version:                        12.0.0.0
Fault Module Timestamp:                 52250ae1
Exception Code:                                  c0000005
Exception Offset:                                00053a5b
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             2057
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
If anyone can help I'd be very grateful as it is driving me up the wall!!

Hi kalle-veikka,
If an organizer is not launching then try the steps mentioned in the given link :- https://forums.adobe.com/thread/1475087
If the issue is with editor then share the log file, locate the log path from given link :- http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0CDcQF jAC&url=http%3A%2F%2Fhelpx.ado…
Sarika

Install problem on Win7 disables disc drive

I have an older version of Production studio that I had installed on a Windows XP Pro system. I have recently obtained a new computer with Windows 7 Pro and am having a terrible time getting this product installed on my new computer. At first it went through disc 1 (there are 5) and hung up. I had to reboot but my dvd drive was missing in action. I had to do a system restore and tried again. This time it made it to disc two and I had the same problem, it hung up and I had to do a system restore because drive was not visible. After much searching and a denial of support from customer service, although I had spent thousands of dollars in purchase and upgrade over the years (sigh) I found a possible solution that stated a problem relating to an existing dvd authoring product that may be on my system and conflicting with the install. This solution was not really acceptable since it indicated that my "installation" did not 'play nice' with a competing product, even though it came installed with my system (another sigh). Another suggestion was uninstalling and reinstalling OS which was not acceptable either, since a vendors software, even if it is an older version should at least have some patches to allow it to work with the latest OS, not the other way around. I have been very happy with my Production Studio software over the years but am very disappointed that it will not work with my newer system. Compatibility mode won't work because I can't install it completely. Does anyone have any suggestions that might help me in getting this to work with my new computer? I can't affort the 800+ dollars to upgrade to the latest/greatest which will be 1200+ when the 5.5 versions release and I'm not crazy about switching to a commercial (ie non-professional) software alternative. I mostly only need to continue with Premiere Pro and Photoshop but even if I upgrade those two it's not cost effective to a limited income retired person like me. Any help greatly appreciated. (and suspecting some comments on my user name, the site would not accept my regular login I've had for 15 years, so I just hit some keys to get this question input)
Thanks, Bill
Message was edited by: Billarsiz

Well, I installed the virtual pc and xp compatibility software and it looks like it may have worked.
Premiere Pro was missing a .dll but when I clicked on ok, it still loaded up. Photoshop needed
printer drivers installed, which was kind of redundant to have them installed twice but I guess
the virtual pc is like a dual boot but already active on Win7. Thank you for your suggestions
to help me get this working. Now I need to save up to upgrade when CS8 comes out

Elements 11 problem

computer notice comes up saying "Display driver has stopped responding but has been recovered............then the editor viewing frame freezes but sound keeps going.............then entire program stops.............once whole software deleted! PAID to have it retrieved!   Now it reloads but i lose the new work. Frustrating..........................has worked ok for 2 years,although i would like to push the contrast/bright/light effects further..............
if anyone knows reasonably priced better edit software i would be interested! any thoughts?
thanks.

thanks v much ............saw computer guy today and he sent me in the device manager direction but without all the detail u mention............I may forward your email to him..............
also there was a note from Dell to do a system check up which I did but then it said overall result-not supported/system tests not successfully completed...........says to shut down and try again but now I can't see where to activate test!(icon is gone)
also found an Adobe/elements 11 update device and that is currently being processed............
seems like we may be heading in a good direction...............
will have a closer read of your email.............
again.thanks...............
WEBSITE         www.kimmilesfilms.com      AND    www.innersense.com.au/mif/miles.html
AND THE BLOG      http//www.kimmilesfilms.blogspot.com/
Date: Mon, 3 Mar 2014 08:02:52 -0800
From: [email protected]
To: [email protected]
Subject: Re: elements 11 problem elements 11 problem
    Re: elements 11 problem
    created by A.T. Romano in Premiere Elements - View the full discussion
fixmyproblem
Thanks for the reply and the information that your Premiere Elements 11 is running on Windows 8 (presumed 64 bit) computer.
Because you come with a display issue, the first line of troubleshooting is targeted at the video card/graphics card that the computer uses.
This information can be found in the computer under the Device Manager/Display Adapters. And then you tell us what is listed under Display Adapters...you may find one or two names listed. Please report what you find.
In Windows 8, one way to Display Adapters listing
a. From the Metro App Screen, type Control Panel in the Search that appears to the right of the screen, and then click on Control Panel in list below.
b. In Control Panel, click on the header "Hardware and Sound"
c. Under Device and Printers, click on the Device Manager choice
d. In the Device Manager, open the Display Adapters category to find your video card/graphics card information.
There may be a keyboard shortcut to Control Panel (I know it is there in 8.1 64 bit)...Windows Key + X and selecting Control Panel from pop up at right of the screen. You can be in the Desktop App or in the Metro Screen when you do the Windows Key + X.
Once we know that, we will ask you to go to the web site of the manufacturer of the card and determine if you have the latest version of the card's driver installed.
If all this is going to be too much for you to handle, then it might be a good idea to consult with the people who installed your Premiere Elements 11 for you.
We will try to walk you through whatever we can.
Please let us know how you wish to proceed.
Thank you.
ATR
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Solution to Elements 6 install problem !

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