Some clients are not receiving my mail attachments.

Some clients are not receiving my mail attachments. Other recipients of the same email DO receive these attachments. It doesn't matter whether it is a jpg, pdf, doc, or other. Sending from gmail or entourage works, only sending from apple mail is a problem. This has been an ongoing problem for me in Lion and Snow Leopard. I'm new to this forum, so not sure I'm posting in the right area, but I've searched for an answer and can't find anything. Do I need a plug-in or something? I like my apple mail and don't want to switch, but this is a real problem for me. Help, please!

We have the same problem in Snow Leopard, so the problem isn't new. I've been researching this for a while now. Based on what I've read in a whole load of discussions it seems it's an issue in the way Outlook reads the e-mails send by Apple Mail. I've no idea of the technicalities of this but one obvious difference is that Mail's default formatting is Rich Text and Outlook's is HTML, but what do I know.
We've done variuos test with our PC based clients but with no success: Send as Icon; Window's friendly attachement; Mail Attachement Iconiser, etc. Nothing gets rid of the problem entirely. We're a Mac based Public Relations agency and we send image to the media all of the time...and we have no guarantees that they are getting through.
It's frustrating that Mail doesn't have an option, as it does for plain text, to send in an outlook friendly way. To me it's a huge problem and if Apple isn't going to sort it, given that Outlook is the choice of Enterprise and 95% of our clients, then we're going to have to spend thousands and switch to Outlook. Apple have gone to great pains to promote cross-compatibility with PC's and perhaps this is one little example of where they could try harder.
Mail has not had much obvious love and attention for a while and if there's an Apple employee looking in on this thread, perhaps it's time to love it up, give it a few more bells and whistles (without over-complicating of course) and make it sing with Outlook.
My last attenpt is to try Thunderbird as a default mail client; I'm told it doesn't suffer from the same PC compatibility issues.

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Some applications are not opening, including mail and Word. Clicking on the icon stirs it on the dock, but will not open it.

Some applications are not opening, including Mail and Word. Clicking on the icon stirs it on the dock, but will not open it. Any suggestions? Thank you!

Ok, that's plenty of space.
Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

Hi, I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mail are not receiving. Mail queue showing Connection refused error. Please help me

I am new to Mac and i managed to install and configure all the services. Now my issue is when i sending mail using the local server to internal, mails are not receiving. Mail queue showing Connection refused error. Please help me
Thanks
GIRI

Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

Why my clients are not receiving KB943729? Logs on the replica server indicate they are being received properly.

Hello Everyone.
Thank you very much for looking into this,
Let me explain a little bit of the big corporate picture, we have one main upstream server, and 50+ replica server
that monthly receives updates from our upstream server. my boss asked me to deploy to all Windows XP machines the update: KB943729, This is in the "Update" category, I selected it and approved for all the 50+ facilities, (each one has one replica
server on its site). according to the below logs it is supposed that the update was approved and deployed correct?
The issue is that none of all the Windows XP machines at none of the 50+ facilities report or show the update installed or ready to be installed. please look at the log I collected from one of the replica servers on path %ProgramFiles%\Update
Services\LogFiles. this is part of the Change.log:
2014-10-02 23:29:40.571 UTC
Successfully deployed deployment(Install) of Group Policy Preference Client Side Extensions for Windows
XP x64 Edition (KB943729) by DomainName\joe.gallo UpdateID:32B49C6F-47E3-4D3B-B189-CE3560D11AD3 Revision Number:104 TargetGroup:All-FAC-GRP
2014-10-02 23:29:40.852 UTC
Successfully deployed deployment(Install) of Group Policy Preference Client Side Extensions for Windows
XP (KB943729) by DomainName\joe.gallo UpdateID:B71AD818-A99D-4309-B350-83FE9399B437 Revision Number:105 TargetGroup:All-FAC-GRP
2014-10-02 23:29:48.180 UTC
Downloading retried
2014-10-02 23:30:06.118 UTC
Synchronization manually started
2014-10-02 23:30:06.806 UTC
WSUS configuration has been changed
2014-10-02 23:30:17.462 UTC
Downloading retried
It looks like it has been properly distributed from the upstream server correct?
but in this replica server on the WSUS Console in Syncronization as you can see I ran two manuall synchronization afterwards, and I still see 0 new updates, revised or expired.
Is this ok? since this is coorporate i can not see the Windows or log into an XP machine in fact, to verify, but might they have received the update? people are reporting they dont see it installed.
Thank you very much, any help is greatly appreciated.

I was able to retrieve the WindowsUpdate.log from one of the XP machines that is not receiving any update.
2014-10-03 11:53:44:425
1436 51c
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-10-03 11:53:44:425
1436 51c
PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://replica1.domainname.net/ClientWebService/client.asmx
2014-10-03 11:53:44:597
1436 51c
PT WARNING: Cached cookie has expired or new PID is available
2014-10-03 11:53:44:597
1436 51c
PT Initializing simple targeting cookie, clientId = 85a90155-a5de-4835-8475-42aa15b21a69, target group =
All-FAC-GRP, DNS name = winxpcomputer.domainname.net
2014-10-03 11:53:44:597
1436 51c
PT Server URL = http://replica1.domainname.net/SimpleAuthWebService/SimpleAuth.asmx
2014-10-03 11:53:44:597
1436 51c
PT WARNING: GetAuthorizationCookie failure, error = 0x80244001, soap client error = 1, soap error code = 0, HTTP status code = 200
2014-10-03 11:53:44:597
1436 51c
PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244001
2014-10-03 11:53:44:597
1436 51c
PT WARNING: PopulateAuthCookies failed: 0x80244001
2014-10-03 11:53:44:597
1436 51c
PT WARNING: RefreshCookie failed: 0x80244001
2014-10-03 11:53:44:597
1436 51c
PT WARNING: RefreshPTState failed: 0x80244001
2014-10-03 11:53:44:597
1436 51c
PT WARNING: Sync of Updates: 0x80244001
2014-10-03 11:53:44:597
1436 51c
PT WARNING: SyncServerUpdatesInternal failed: 0x80244001
2014-10-03 11:53:44:597
1436 51c
Agent * WARNING: Failed to synchronize, error = 0x80244001
2014-10-03 11:53:44:768
1436 51c
Report WARNING: CEventNamespaceDefinition::Init failed = 8024f002.
2014-10-03 11:53:44:768
1436 51c
Report WARNING: InitReportingComponents failed: 8024f002
2014-10-03 11:53:44:768
1436 51c
Agent * WARNING: Exit code = 0x80244001
2014-10-03 11:53:44:768
1436 51c
Agent *********
2014-10-03 11:53:44:768
1436 51c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-10-03 11:53:44:768
1436 51c
Agent *************
2014-10-03 11:53:44:768
1436 51c
Agent WARNING: WU client failed Searching for update with error 0x80244001
2014-10-03 11:53:44:784
1436 12cc
AU >>## RESUMED ## AU: Search for updates [CallId = {7B025166-FFE8-45EE-BBC5-34FF0153A674}]
2014-10-03 11:53:44:784
1436 12cc
AU # WARNING: Search callback failed, result = 0x80244001
2014-10-03 11:53:44:784
1436 12cc
AU # WARNING: Failed to find updates with error code 80244001
2014-10-03 11:53:44:784
1436 12cc
AU #########
2014-10-03 11:53:44:784
1436 12cc
AU ## END ## AU: Search for updates [CallId = {7B025166-FFE8-45EE-BBC5-34FF0153A674}]
2014-10-03 11:53:44:784
1436 12cc
AU #############
2014-10-03 11:53:44:784
1436 12cc
AU AU setting next detection timeout to 2014-10-03 23:53:44
2014-10-03 11:53:44:784
1436 12cc
AU Setting AU scheduled install time to 2014-10-04 11:00:00
2014-10-03 12:23:23:038
1436 ac8
AU AU received policy change subscription event
2014-10-03 14:21:25:602
1436 ac8
AU AU received policy change subscription event

After ApplyMRD Report Rows on some clients are not refreshed

hi all,
i've come across an issue regearding mr delete on some clients using ie for acess to an apex application.
a report displays a number of rows of a single table.
the user is able to check some rows.
a special button branches to an url "javascript:confirmDelete(htmldb_delete_message,'MULTI_ROW_DELETE');"a standard mrd process, using table pk, deletes the checked rows.
most of the clients work fine.
on some clients the deleted rows still appear in the report. the shown data will not be refreshed untill user logs out and logs in to the application.
i double checked that the rows are physically deleted from the table.
any idea if this is an ms ie issue and whch option has to be changed?
and no, customer can't switch to ff because of administrative policy.
regards peter

That could happen if region or page caching is enabled. If yes, disable it by setting it to never.
Denes Kubicek
http://deneskubicek.blogspot.com/
http://www.opal-consulting.de/training
http://apex.oracle.com/pls/otn/f?p=31517:1
http://www.amazon.de/Oracle-APEX-XE-Praxis/dp/3826655494
-------------------------------------------------------------------

Some emails are not received on my iPad though they are on my computer. What can I do to resolve this?

Some important messages have not come to me on my iPad although I can get them on the computer. As I am often traveling without my computer I do depend on the iPad to keep in touc. How can I resolve this problem.

It is also posible to go back to the imovie you had before, it is still on your computer - you go to Finder and it is in a folder in your programs. Many others have gone back to the old program, and perhaps I am also going to do that too.
In the new imovie it does not come up the question "do you want to download these videos ...."
You shall in imovie open your iphotolibrary in top on the left side,( it is standing under libraries) and you can see all the events you have in iphoto, then you can open the event, you shall use and drag the movies and pictures from the events in iphoto to an events in imovie. If you can,t see your libraries, you can click on a show button on top of the left side.
On the picture you see here iphoto is market on the top of the left side and the pictures to the left is my iphoto-events - and there I can open the one I shall use, and find my movies.
I

Windows users are not receiving attachments sent out of Mail

I am a consultant. I use Mail in Snow Leopard. Software is up to date.
Our business uses Microsoft Exchange Server 2003. All other consultants in the company are using Windows. In Mail I connect via IMAP. It has worked flawlessly until recently.
Recently, my corporate clients (various clients not related to one another nor using the same email server) have complained that they are not receiving my email attachments. It is not universal. It is inconsistent, even with the same client. Sometimes the attachments are there and sometimes not.
I have verified two things. 1) That the attachments are present in the emails in my outbox. 2) That the emails leave our server with the attachment (I accomplished this by contacting our Microsoft Exchange service provider and giving them examples, which they tracked down and verified that the emails left them with the attachments.).
Our service provider suggested that Mail is adding something to the email that is causing Outlook (the common denominator is that the clients receiving the emails are all on Outlook) to strip the attachment. Or, the antivirus is stripping it. Something about the Mail email is causing Outlook or some antivirus software to strip the attachments.
Has anyone else encountered this? Is there something that can be done?
Right now I've had to go to Thunderbird in order for my attachments to be received. I'd rather stay with Mac all the way, but I cannot trust that my clients will receive attachments.
I'm hoping that when our company changes to MS Exchange Server 2007, that the problem will go away, since Mail can interface with the 2007 version directly. But, until then, I would really like to stick with Mail, if I can find a work around.
Thanks.
Matt

I am now having exactly the same problem. But here is a new wrinkle. ALL the persons having the problem you describe - that attachments are stripped off - are using cox.net as their e-mail provider. I am not saying that all cox.net mail users are having the problem, but those having the problem are among the cox.net e-mail users. None of my recipients using aol.com, yahoo.com, gmail.com, verizon.net, zona.net, etc. are having any problems. Only some of the cox.net e-mail users.
I suspect but have not checked that they are all PC users (I use a Mac with Mail) and, now that I have become aware of this thread, I will check if they use Outlook.
It started a few months ago. I had no problems before and now this, with the same people. Obviously something must have changed but what?
Please let me know if you have found anything more about this - or even a solution? :-)

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"

Can not receive Mac mail -error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. Account name: "MacMail"
What are the correct mail account settings and more importantly the correct DNS settings
Thank you for any help you may be able to provide
Cheers
Chris (iMac i7)

Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
          •          Server name: imap.mail.me.com
          •          SSL Required: Yes
          •          Port: 993
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
SMTP (outgoing mail server) information:
          •          Server name: smtp.mail.me.com
          •          SSL Required: Yes
          •          Port: 587
          •          SMTP Authentication Required: Yes
          •          Username: [email protected] (use your @me.com address from your iCloud account)
          •          Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

I am not receiving the mails of my password change and the page says the mails are sent. Where are my mails?

I am not receiving the mails of my password change in my hotmail account and the page says the mails are sent. Where are my mails?
Anyways i didn't change my password of that account and today iTunes says many times my password were incorrect,when i try to reset with the email check is when the problem happens.
Thanks.

That card you received didn't give a date. It was telling you of an upcoming change. The change for your area is due on Tuesday.

Some text messages not received or are empty

Some text messages not received or are empty, I have been using the Verizon app because I like it but I have also seen issues with Textra. Basically some messages have been empty but last night I sent a text to someone and it sent and delivered and the person never got it. I have wifi enabled at home which was where it happened and I do use a network extender due to the weak coverage but I have a great signal with it and voice was clear last night since I received a call, is anyone else having issues?
I am using Nova Launcher which shouldn't matter. Everything else works great and I love the phone.
Thanks

I, too, have been having many problems with not receiving text messages. I have been dealing with this crap for 6 weeks now!! I don't receive texts from various people, and it is very sporadic. It shows in their sent box, but NEVER shows up in my inbox. I have talked to about 8 different reps from VW and they keep coming up with excuses. We have tried EVERYTHING! They have even sent me a different phone and I am still having this problem. I just got off the phone (again!) with them and they are sending me ANOTHER phone. I have asked to get out of my contract with no ETF, but, of course, they won't allow that to happen. They keep telling me that I "have to work with them"!! Like I haven't given them several chances already! My job is in jeopardy because my boss texted me something; I never received it; and he was NOT happy!! He told me to "get the problem fixed"...I don't feel VW is living up to their end of the contract and I feel like I am paying a lot of money every month for an unreliable service. I am pursuing reporting this to the FCC. Needless to say, I got very angry with the last 2 people I have spoken with at VW and used some colorful language! Does anybody have any suggestions on what I can do next (before I lose my job!!)!!

Hello..when I download attachments from any email..iPages opens and says some features are not supported and cuts out photos and lengthens my attachments

hello..when I download attachments from any email..iPages opens and says some features are not supported and cuts out photos and lengthens my attachments

What format are the attachments? If Pages will not display them properly you will need an application that does. Pages usually opens word documents but can give problems at times, if they are MS Word documents, try Libre Office or failing that you may have to purchase MS Word for Mac, maybe you will need to buy the complete Office suite.
The other possiblity is that you already have a suitable application and Pages is loading the file by default, if so change the default application to open that file type.

TS4002 Not receiving emails w/ attachments from a few of my existing contacts

This is a problem I just started having in the last couple weeks! I am not receiving emails w/ attachments from two of my every day mail contacts. Both of these people are with different organizations with different email accounts. If they send me an email without an attachment I receive it, but when they send one with an attachment, I don't even get a notification that they TRIED to send it! I have missed multiple emails from important business clients and my realtor! I have received hundreds of emails from these clients over the last 3 years. The attachments are simple PDF files so I know they are not exceeding the limit. They do not show up on the iCloud site, in my Mail app, or on my iPhone.
I have had several other contacts send me attachments which I receive as expected.
I have an @me.com account. Have had no complaints until now.
Any help?

Hi Tattoosleeve,
I suggest double check the Anti-Spam configuration if you have enabled it. More details in the following link:
http://technet.microsoft.com/en-us/library/aa997242.aspx
Did the customers get NDRs when they can't send to your org? If yes, please paste the details without sensitive information for the further troubleshooting.
I want to double confirm your Exchange server version. If you are using Exchange Online, I suggest contact Exchange Online Forum for help so that we can get more professional suggestion. For your convenience:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks
Mavis
Mavis Huang
TechNet Community Support

Mac E-Mail Not Receiving Incoming Mail From ATT/Yahoo Mail Server

Recently "upgraded" to ATT U-verse. My Mac email client (3.6) suddenly not receiving incoming mail from the web-based ATT/Yahoo. Settings-all are correct: Telephone talk with Tier 1 and Tier 2 ATT reps confirmed "unusual" problem, and that the settings (ports, ssl, etc.) are indeed all correct. Tier 2 supervisor referred ticket (F23576784) to the brilliant minds at Yahoo for help. I've heard nothing for five days. Some emails do get received on my client, from (Apple, ATT, for example). Others languish on the web-based mail, with no push to my iMac. Tests of sending myself e-mails continue to confirm problem, with test emails sitting at Yahoo server, no push to my Mac client.
I am able to send e-mails successfully from client. Interestingly, a couple of incoming e-mails from friends did manage to slip through the lines and arrive in my Mac client a couple of days late. Brave little souls, they're not talking.
I've tried all sockets, all other settings possible, but no luck. Why is there no straight-forward answer to this proliferating problem? Odd e-mail behaviors? No documented or shared answers by the big outfits to Mac users? Mac mail virtually disabled and useless? Has anyone found a path to resolving the varied but similar problems in this area yet? Thanks in advance for any help offered beyond adjusting preferences over and over and over. That ain't working.
Stuiee

Geez, some emails are getting through, most are not forwarded to my client MacMail. They are also marked as read, which could mean that Yahoo is forwarding them somewhere...(?) Can't get ahold of Yahoo, ATT forwards me to Yahoo, Yahoo has no method of emailing real, technical questions, ATT supervisor actually called Apple and there is nothing wrong with the OS or my set up requirements.
Does anyone know a workaround for setting up smtp requirements? Can't switch email clients at this time, would take a lot of changing existing contact info for bizz.
At this point all I would like to know is, where is the problem? Why does a server (ATT/Yahoo) send some mail to my account, not send others, and marks all messages on the webmail as read? Thanks for the one response, I do believe the problem is some minor error set at the isp's server software for Macs, but who knows?

How do I rebuild a new Mail account? (recipients not receiving e-mails)

For the last few days, various e-mails I have sent have not reached their recipients when I send them from my Mail application. There is no pattern to whom is and is not receiving e-mails I have sent. All messages show as being Sent and I receive no bounce-back error messages. Some recipients receive e-mails days later, some all the time, some not at all. If I send e-mails using other applications on other computers, including online apps, all e-mails are received successfully by their recipients.
So, I have determined through the process of elimination (after speaking with my internet provider and Apple support) that I need to rebuild my Mail account (I've created a "test" account and the problem is fixed — everyone across the board is receiving my e-mails fine). There seems to be no idea as to what could be causing the problem, but I am hopeful that at least I know that building a new account can remedy it.
The obvious question — how to I delete my old account and create a new one without losing all of my current Inbox e-mails, customized mailboxes, smart mailboxes etc. I have no doubt this process has been outlined somewhere on this forum but after some searching I haven't found anything. If someone could point me to a previous thread, I'd greatly appreciate it.
And, out of curiosity, if anyone has any idea what could have caused this (Apple Support and Internet Provider tech support both stymied) to happen, I would be interested to know!
Thanks in advance for anyone's time.

Hi Deirdre, and a warm welcome to the forums!
For safety...
First Quit Mail, then I'd backup these two Mail folders, by right clicking on them in the Finder, then choose Archive/Compress.
Users/YourUserName/Library/Mail
Users/YourUserName/Library/Mail Downloads
(Could be a different folder here if you chose such in Mail Prefs)
Right click on that Mail folder, choose archive, you'll get everything in the folder, and the folder itself in a file called Mail.zip, move it to a safe place, same for the Mail Downloads folder... only the plist is separate.
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
Is this bad account IMAP or POP?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Recipients not receiving my mail

I am at wit's end, and hope someone out here knows how to help because my service provider doesn't. We are using Tiger...Apple Mail throughout our office. We are getting reports back from different people both inside and outside the office, with different service providers, that they are not receiving our e-mails. Sometimes they get them and sometimes they don't. There is no consistency as to size of email or anything else. Some people we have been sending to for over a year suddenly are not getting them. We get no bounce back messages on our e-mails and they show in our sent box. Addresses have been verified, etc. Lord only knows how many we have sent that we never know have not been received. Does anyone else have these problems or know how to fix them???

Certain Internet service providers may end up getting blackisted because one or more users have been sending spam.
When that happens, other providers may block mail coming from those IP addresses.
Check Spamcop to see if that might be the case.
http://www.spamcop.net/
12 iBook G4,1.2 GHz, 768 RAM Mac OS X (10.4.7)

Some clients are not receiving my mail attachments.

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