Some site has blocked my mac and is asking for money to unlock it. What do I do?

It's a scam. Quit Safari, then relaunch it from the dock while holding the shift key to open a brand new window instead of reopening tabs.

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HELP! my mac has logged me out and now asking for a name and password?

I was logged on shopping on top-shop online and suddenly the mac shut down.
It seems it has reset its self! My icon has disappeared and its now asking for a name and password.
i have tried my log in but it is not working.
Is there another way to reset the password?
can i reset it to log back in what can i do?
I have rebooted the computer several times but i dont know what to do!

First, make sure caps lock is not on.
Another reason why your password might not be recognized is that the keyboard layout (input source) has been switched without your realizing it. At the login screen, you can cycle through the available layouts by pressing the key combination command-space or command-option-space. See this support article.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

New to Mac and am asking for help with Safari issue.

I have a Mac book Pro and recently upgraded to 'Lion'. I am having an issue with Safari hiding the area to type in a web address, it seems to hide this feature. It also seems to hide the green, Amber (minimize buttin), and Red (close) icons. I need to know how to reset Safari to its oringinal layout. My 'Guest account is fine and have no idea why the settings have changed in my user account. I was told new software for Safari was available and so attempted to download it, which caused the mac to freeze. I rebooted but this software will still not download without freezing up. If anyone has anyway of walking me through this I would be incredibly gratefull.

In Safari it has no 'Show toolbard" A friend of mine already suggested that. It doesnt have that option. I know that sounds odd. In the guest user I have that option but on my account I dont. I really appreciate you taking the time to answer. Do you have any other ideas on what this might be? When you go up to the top and the arrown 'rolls' over the top on the tool bar the address tab drops down, how to i make its stayopen in this posision?

Hey, I don´t know why or what but while I was using my mac, the icloud locked my mac and now asking for a PIN lock with 4 numbers that I never set up before... What a need to do to fix it??

Hey I just want to use my mac but I can´t sign up it because asking me for a PIN LOCK that I don´t have any idea...
Case ID: 471327240

If your Mac was locked with Find My Mac, you'll have to take it to an Apple store or authorized service provider to have it unlocked. You will need to bring the necessary paperwork to prove that it is yours. From http://support.apple.com/kb/TS4006:
"Only Apple retail stores or Apple Authorized Service Providers can unlock computers protected by a firmware password, such as passwords set with Find My Mac.
If you cannot remember the firmware password for your computer, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, make areservation at the Genius Bar (only available in some countries)."

DirectD2 is blocked in graphics and is asking for newer version, commercials will not complete on MSNBC

The commercials stop and do not complete when I watch MSNBC, when I look up the trouble solution is gives: DirectD2Enabled: then lists, Blocked on your graphics driver. Try updating your graphics driver to version 10.6 or newer.

Try this:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and click to start iTunes.
2. when you see the iTunes icon in the task bar, click on it.
3. you will get a box that says "iTunes is running in safe mode. Visual plug-ins you have installed have been termporarily disabled." [I don't know what plug-ins I installed but you should clearly see that these so-called visual plug-ins are likely the cause of your issues];
4. click Continue to open iTunes.
Now press your sync button and everything should work fine.

Renewed my subscription online some time ago, tried to download and it asked me for a key, which I d

Tried downloading Acrobat after renewing my subscription and it asks for an activation key. What do I do

Hi grouse1
Sometimes this occurs when there is a delay processing your order.
When did you renew your subsciption

I am trying to fill in a PDF online- there should be a submit button but it isn't showing. My partner has an identical Mac and can see the button- what do I change in system preferences to resolve?

I am trying to fill in a PDF form online- there should be a submit button but it isn't showing. My partner has an identical Mac and can see the button when he opens the same page- what do I change in my systen system preferences to resolve this?

You and your partner might have different browsers, different versions of the same browser, or most likely a fervent version of the PDF plug-in.
See if just clicking on the Enter key sends the form in.

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

Go to Finder > Preferences then select the General tab
Make sure External disks is selected.

I have updated to Maverick on my Mac and now the thumbnails are tiny in Photoshop what can I do

I have updated to Maverick on my Mac and now the thumbnails are tiny in Photoshop what can I do about it as they are so small I cannot see them.

You need to update to AE version 11.0.4 (the latest version of CS6).
The need to update has been made widely public. Not only has it been posted on Adobe's site, but there are dozens of threads on it in this forum alone (not to mention in /r/AfterEffects on Reddit and every other AE forum I've been on). A tiny bit of Googling would have solved your frustration in an instant.

Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now?

Hi My Iphone has just been stolen and I cant use 'find my iphone' feature what should I do now, it has important notes and photos?

Change all your passwords. Notify your carrier and the police of the theft. Check to see if your homeowners or renters insurance may cover some of the cost of replacing it.

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

Lets clear a couple of things up first.
1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
2. PSCC does not include Lightroom.
Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app.

My antivirus(macfee) has blocked me from using firefox browser. how do i unlock it?

my antivirus(macfee) has blocked me from using firefox browser. how do i unlock it?

Several tried to but no one seemed to understand the real problem.
I COULD, because it was mine too. So it follows the only ultimate solution:
1. Open Firefox
2. On the address bar, type – about:config in the URL. Press Enter.
3. You will be warned about Warranty. Click on “I’ll be careful…”
4. On the Filter dialog box type – search.conduit
5. It will display all related entries. Right-click on Preferences Name and Reset.
It worked for me, after trying a dozen of "fake" solutions. ;)

Junked old macbook for a new one. changed apple id password from a different mac. i want to login and it asks for name and password. no matter what i type i cant seem to login. any way help?

junked old macbook for a new one. changed apple id password from a different mac. i want to login and it asks for name and password. no matter what i type i cant seem to login. why cant i just enter my apple id and password. or is there a way to change whatever name and password are on the new one from another mac so i can login. anything helps...thanks

Just open System Preferences>Users & Groups and unlock the preference pane with your root password.
Set the New Account to be an Administrator and fill in the rest of the data and then click "Create User".
I would suggest using this user to be YOU with admin capabilities. I wouldn't use the root user - too much damage could occur if you're not sure what you're doing. If you have files, etc., that you want to move to this account, simply but them in the Shared folder - or if you 'rescued' some old files and the like from your 'trashed' MBP, you can put them in your NEW admin account folders.
Hope I've explained myself well - call back with any questions!
Clinton

My iMac running 10.7.5 has suddenly developed the habit of asking for my keychain password every 10 minutes or so. iTunes, mail and airport are the usual requesters. I have not recently changed my password.

My iMac running 10.7.5 has suddenly developed the habit of asking for my keychain password every 10 minutes or so. iTunes, mail and airport are the usual requesters. It's making me nuts! And no, I have not recently changed my password to start this new issue.

Hello dowaco
Try running Keychain First Aid on your keychain or just rese your Keychain to create another keychain to see if that resolves the issue of the repeated prompts for the password.
Resetting your keychain in Mac OS X
http://support.apple.com/kb/ts1544
Regards,
-Norm G.

I use IMAC upstairs connected to the house wifi downstairs where the networked printer is. I have 'found' the network printer on my IMAC settings but when i send to print I am getting a pop-up box which has 'apple' as user name and is asking for password.

I use IMAC upstairs connected to the house wifi downstairs where the networked printer is. I have 'found' the network printer on my IMAC settings but when i send to print I am getting a pop-up box which has 'apple' as user name and is asking for password. I have tried my own IMAC password but to no avail. The printer also shows a pop-up box stating 'awaiting authentication.
Any help appreciated

You are asking several different questions. If you need to store your photos, music, and movies on an external volume, you certainly can. Any externally connected hard disk drive will work, connected either directly to your Mac or to your Time Capsule as a shared volume.
You should not rely upon using that as a backup device though. Although you certainly may use it for both purposes, it is a better idea to have dedicated backup devices for a variety of reasons not limited to redundancy. You would not want to simultaneously lose all your pictures as well as your backup. If they are all on the same device, that could happen. Furthermore, a backup cannot back up the volume on which it is running.
As for adding an Extreme or Express, using its LAN port for your iMac, and then enable Internet sharing so you can effectively use the iMac as a "hotspot", you can do that too, but I am unclear on what benefit you believe this arrangement would convey for you.
An Extreme's Guest network is separate from its Main network; that is the reason for having it.

Some site has blocked my mac and is asking for money to unlock it. What do I do?

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