Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Contact iTunes support
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I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor -
Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil -
I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.
Thanks
Hugh LockwoodHi, Hugo,
In similar cases it helped to remove the GarageBand "Preferences" file from the User Library.
Open the folder
your home folder > Library > Preferences
and move the file "com.apple.garageband.plist" to the Desktop.
Then try again to launch GarageBand.
Regards
Léonie -
My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell MoranJust delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software. -
I had purchased Pages, Keynote and Numbers for MacPro from the App store. My computer crashed and I had to reinstall everything and they are not appearing in my Purchased. Please help.
You should be able to go > App Store > App store (menu) > store > view my account > sign in. Where do you vary after following this point. In between ID summary and Settings should be a section marked iTunes in the cloud and directly below but within that section, the message we are seeking.
I'm not doubting you, just don't see why you have this problem. -
I've got a 17" Mac Book Pro with Snow Leopard and Final Cut Studio 2 . Compressor 3 is only giving MOV-1 which are no use to me. So I've bought Compressor 4 from the App store which it says isn't compatible with the graphics card on my 2008 mbp. Can I
Install a new graphics card on my computer if so which one? If not can I solve the MOV-1 problem ?
Thanks in anticipation
John LawrenceAsk here:
https://discussions.apple.com/community/professional_applications/final_cut_stud io -
Anyone bought Photoshop Elements from the Apps Store just recently?
Anyone bought Photoshop Elements from the Apps Store, either recently (April 2014) or in the last 12 months, say? The version on the Apps Store is just the editor and so doesn't incorporate an organiser.
I'm just wondering if anyone happens to know whether the Store edition of this app includes support for Canon RAW files of the CR2 type. I've looked all over the Adobe website for the answer but without success.Hi..
You can post a question in the Adobe Photoshop Elements forum here. -
I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?
No, they won't.
(58155) -
hi ive got a ipod nano 7G and i have downloaded and game from the app store on to the computer but i dont know how to put it on my ipod!
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Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks
Yes, once you correctly answer them and verify your ID, the requests will stop until you make changes to teh account again.
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I have problem get my App Store I rested my password and can't get in the App Store
I have problem get my App Store I rested my password and can't get in the App Store
Log out of the App store in Settings > iTunes & App Store, then log in again using the Apple ID and new password.
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I can remember my restrictions password, and I need to get the App Store back.
My App Store is gone. I heard that to get it back, you need to go into restrictions, but I forgot my restrictions password. I heard that at this point I should reset my ipad, but I need the restrictions password to do that. Is there another way to do this?
Download and installl the Mac OS X 10.6.8 Update Combo
That will bring your Mac up to v10.6.8 and reinstall the App Store for you.
Restart your Mac after the combo is installed.
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