Song can not be used cause original file cant be found. do you want to locate it. but doesnt work and cant nplay song. help

song cant be found. do you want to locate it. but doesnt work and cant play songs. I have a ! in a circle before each music file. help.

Did you navigate to /Music/iTunes/iTunes media/Music/ and find yoru song?

Similar Messages

Song can not be used because Original file can not be located - HELP

Hi - Newbie here and I have run into and error and don't know how to fix it. When I try to play a large number of songs from Itunes I get the following message. "The Song (NAME) could not be used because the original file could not be found. Would you like to locate it?" I have no idea where the orginal files are and I am not sure how to fix this error. Could someone please help me out! Thanks - KAggie

This happens if the files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the files, or that the drive they live on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
If the files are nowhere to be found on your computer, but exist on a device, see Recover your iTunes library from your iPod or iOS device.
While deleting & reimporting works when the media can be found the process will delete user playlists, ratings, play counts, date added information and any other metadata not stored in tags.
tt2

The song could not be used because original file could not be found

I just loaded iTunes on my new laptop running Windows 8. I then synced my iPod Nano hoping existing songs would be imported. Songs seemed to come across but when I try to play on my computer I get message - "The song could not be used because original file could not be found." Can anybody help?

Solution may be found if you search in the "More Like This" section over in the right column.

Song could not be used bc original file could not be found?

song could not be used bc original file could not be found?
I uploaded a bunch of cds into itunes a while ago now, and for some reason more than half my library has this error. Is there anyway to solve this without reloading everything???

Well usually when this happens you have eaither changed the files location, changed the files or folders name, or somehow deleted the file.
You have to put it back EXACTLY where it was and with its name

I want to play songe in itunes bur all i get i "song could not be used because original file could not be found"

i want to play songe in itunes bur all i get i "song could not be used because original file could not be found"i want to play songe in itunes bur all i get i "song could not be used because original file could not be found"

but they are on my phone and play

Error: Original file cannot be found, would you like to locate it?

My computer crashed, so I bought a new laptop. I have everything backed up on an external hard drive. I tried to transfer everything from the external drive to my new laptop, and now all of my music appears to be listed in itunes. However, when i try to play a music file I'm getting an error that says the original file cannot be found, would you like to locate it? Any ideas?

Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2

HT1711 When I try to play a song on I-Tunes I receive the Message "The Song can not be used because original can not be found" Can anyone out there help me with this?

When I try to play a song on I-Tunes, I receive the Message "The song can not be used because the original can not be found. Can anyone out there help me with this problem?

The iTunes application saves your iTunes Store purchases--as well as any music, audiobooks, or videos you import--to your computer's hard disk, not the iTunes application itself.
The error message you note indicates that the purchase in question can’t be located where it is stored in your iTunes Music folder in order to play it, and may have been moved or deleted.
You will need to help iTunes locate the file. Follow the steps in this article:
http://support.apple.com/kb/TS1967
This article may also be helpful:
http://support.apple.com/kb/TS1408

"File could not be used because original file cannot be found." Locate File?

Everytime I try to play a song on iTunes, I get a message that says "The song cannot be played because the original file cannot be found. Would you like to locate it?" I also cannot add songs to playlists, or pretty much do anything. The only songs that will play are ones I recently purchased from the iTunes store. I also have 2 libraries setup on my computer. The original library is fine, its the second one that is a problem. Should I just go back to one library? or how can fix the problem?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

"song could not be used because original file could not be found..."

My entire music library files cannot be found. When I click on a song I get a popup that says "song could not be used because the original file could not be found. Would you like to locate it?" I can't find the files anywhere, can't open any from my Windows Media player, from Quicktime or anywhere and can't find them on my hard drive. I have about 2300 songs downloaded from my CD collection and a handful of songs purchased on itunes. I have searched for all "mp3" files, no luck, searched by "title/artist", no luck. Yikes!!

I've occasionally had an artist or LP go missing from my library, but to have the entire library disappear is incredible!
Depending upon which version of itunes you are using, you should find your music here: (if it still exists)
User (insert name here)>Music>itunes music>(Folders for each artist)
or
User (insert name here)>Music>itunes media (I think)>music> (Folders for each artist)
If you find your music folder in either of these places, close the windows, open itunes, from the file menu, select "Add to Library" and navigate to the music folder and select it. Itunes should recreate your library.

Error " song can't be used because original file can not be found"

Our computer was about to crash, so we backed up our iTunes library to disc like it suggested. However, once we imported the library back to the new computer, iTunes will no longer play the songs without the disc in! It says the "original file can not be found" unless the disc is in. How do we get the "originals" off the disc and back onto the computer so I don't have to carry the disc everywhere?? I can't seem to find any help on any of the help sights about this problem. I tried using iTunes Folder Watch like another post suggested and it didn't work. I still need the disc to play the songs.

Roberta hello,
The remedy is very easy...
Open the iTunes folder and select the iTunes Library file and type command -D
this will make another copy for safe keeping, if anything goes wrong you can always return this copy ... leave the duplicate file where it is.
Start iTunes in the normal way and open the preferences > advanced > general tab... set NOT to copy files when adding to library and DO keep iTunes Music folder organized.... OK your changes.
From the file menu select 'add to library' and choose the iTunes Music folder.
After iTunes has checked and made any adjustments needed have a look and see if any problems still exist ... come and let me know Roberta ... TP
iMac 800MHz PowerPC G4 17 Flat Screen. G4 iBook. Mac OS X (10.4.3)

Problem saying song could not be used because original file not found

Hi,
I updated itunes to 10.1.1 over the weekend and now my libray has massive problems. Most of my older music has an exclamation mark next to it and when I try and play it, it says "Song cannot be used because orginal file could not be found".
I have tried to reload the content but the same problem persists, this is really annoying to say the least. What can I do.
Thanks

Solution may be found if you search in the "More Like This" section over in the right column.

Song can't be used because original file couldn't be found...

I have already uninstalled and reinstalled the latest version of iTunes. Every song in the library is proceeded with an exclamation point. So I right click on a song, choose Get Info, and above message appears. There's no path listed for the original file. I've checked the preferences in iTunes & the path appears to be correct. How do I correct this? Nothing is updating to my Ipod correctly either.
HP Windows XP

Here's what I did. Went to the iTunes preferences. Selected Advanced. Then made sure the iTunes music folder was correct. Unchecked copy files to iTunes folder when adding songs to library. Clicked OK. Clicked on the file menu scrolled down to select add to library. I then went to where on my hard drive my iTunes mp3s are kept. I selected the first groups folder (AH-a) and shift clicked and scrolled down to my last groups folder (ZZTOP) So all groups were selected. Then I clicked on Choose. So my entire library was now added back into iTunes and will now play back. However everytrack was now duplicated. One track that would play and one track that wouln't .
I then went to this website http://dougscripts.com/itunes/scripts/scripts01.php
and downloaded, installed and ran Super Remove Dead Track
v 2.0. My library originally contained 7700 songs. So duplicated it was over 14,000. It took approx. a couple of hours for the script to delete the dead duplicates
and my library was back to normal.

Many of my songs have a "!" next to them and it says the song could not be used bc original file could not be found, what am I doing wrong?

Help

Your iTunes may have lost track of your music file location, you may find many of the songs in Itunes music library to precede with an ! symbol.
Do you know where is the location of the original music file?
If so, double click a song with ! mark on side, you will be given an option to locate the file where the song is held. Select "locate" and direct it to your folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of fixing them one by one.

Post-Match: "song could not be used bec original file could not be found"

I have subscribed to iTunes Match, completed the Match process and transfered my music to iCloud, I then deleted the local music files. My music played fine until today in which each song has the exclamation point before it indicated the music file does not exist and I cannot play the song. I am still subscribed to Match, I updated it and it confirmed that my 5000+ songs are in the cloud. Why won't they play????

Well usually when this happens you have eaither changed the files location, changed the files or folders name, or somehow deleted the file.
You have to put it back EXACTLY where it was and with its name

I can not play a large percentage of my music due to "could not be used because original file could not be found" How do I locate these files again? Thanks

So I have not been able to play a large number of my songs duw to a message that reads "could not be used because original file could not be found". Does anyone know how to locate these files so that itunes will play them again? Thanks

by following this document here:
http://docs.info.apple.com/article.html?artnum=93313
and then doing something else at the end.
I followed the instructions from 1-6:
Then rather than importing the XML file I open iTunes, selected "Add to Library" from the File menu then navigated to the itunes library on my external disc then let it do its work.
I guess something got fragged when I changed computer but it's all ok now.
This worked on a Mac I don't know about Windows

Song can not be used cause original file cant be found. do you want to locate it. but doesnt work and cant nplay song. help

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