Songs are randomly deleting off my iphone but are still on my itunes library on my computer...and wont sync to my phone even though they are selected to..HELP!
I only have a portion of songs from my itunes library selected to synch to my iphone 5 (35 songs from one artist). They have always been on my phone without issue, even after updating to the ios7. Just last night however, about half of those songs randomly deleted.....now only 15 of those songs are appearing on my iphone. I tried deselecting that artist when synching my phone to itunes to wipe the songs off completely, and then reselecting that artist's songs to synch to my phone, but again only the 15 songs would show up after the synch. Long story short, all 35 songs are still available in my itunes library, yet only 15 of the songs will synch with my phone. I have never had this problem, even after synching new songs from that artist to my phone when synching it with itunes. Dont know if this has something to do with ios7.....if somebody could help me out I would greatly appreciate it!
I forgot to mention that when I look at the playlist that has been tranferred to the iPhone all the ones that won't play and are greyed out have a sync symbol next to the check mark.
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After a clean install of osx on the same computer with the same hardware, I updated itunes to the latest version. (all fine so far).
before the new install I had sync'd my iPhone and sync'd the iTunes account, music, videos etc to my iPhone.
Now when I try and sync the iPhone I get a message telling me that I can either "cancel" or wipe the iphone and sync from scratch because the "library" is on a new computer !
arrgghh... it's the same box same everything. I even used the same name to re-install osx on my iMac but the iphone and itunes still see's the itunes library as a different computer and wont let me sync without wiping the iphone of all it's data which I cant do. It's all I have left out of about $800 dollars worth of purchased music and stuff. Everything else was lost when I had to wipe the hard drive clean on the iMac!
Any help please !!
I just want to be able to sync my iPhone with iTunes so I can a) get some of my music & stuff back and b) update my apple account details and c) start sync'ing my iPhone again without worrying about wiping it out !*it's the same box same everything. I even used the same name to re-install osx on my iMac*
It's the same computer but not the same iTunes library, as you've said in your post the original library was erased. Your iPhone was linked to your previous library, it's not linked to the computer. I presume that all your songs etc. were also erased since you haven't mentioned a back-up anywhere.
If you only want to copy your purchases to the computer that can be done using iTunes, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
A selection of iPod/iPhone to iTunes utilities:
Senuti Mac Only (iPod Touch & iPhone compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive -
- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
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2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
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Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
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See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
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