Songs are there but smart playlists don't sync/work

I use my iPod Touch in my car and rarely sync it. I noticed that there were suddenly no songs on a few of my smart playlists. The songs were still on the iPod but the playlists said "No Music" when you tried to view them. The only playlist with songs on it is the "Purchased" playlist. You can still access all the songs by selecting the artist or album.
I brought the iPod in and synced it. Same problem.
I restored my iPod. Same problem.
I deleted and recreated my smart playlists, then synced. Same problem.
I restored the iPod again. Same problem.
Now I can't even get all the playlists to show up on my iPod.
Anybody have a clue what to do next?

I've been having the exact same problem for several months and have been unable to resolve it. I wanted to transfer my song library from my desktop computer to my laptop so I copied my library onto an external hard drive. I've tried searching Apple's online support articles with no luck and also spoke with an Apple support person who wasn't able to resolve my issue. I was going to try deleting my library from my external hard drive and uninstalling iTunes from my laptop and then starting over again but after reading your story I'm wondering if that will solve the problem. I'm getting very frustrated.

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I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

I enabled my restrictions and then disabled them succuessfully, but in the process I lost all my folders that my apps were defined into. The apps are there but the folders don't exist anymore, please help.

I enabled my restrictions and then disabled them succuessfully, but in the process I lost all my folders that my apps were defined into. The apps are there but the folders don't exist anymore, please help.

You may want to try restarting to see if that has any effect Turn your iOS device off and on (restart) and reset

My iPhone 4S has decide to stop playing any of my music. All my songs are there, but when I click to play, it just scrolls through a bunch of songs and then reverts back to the play list. Anyone have any suggestions as to how to correct this? Thanks.

My iPhone 4S has decide to stop playing any of my music. All my songs are there, but when I click to play, it just scrolls through a bunch of songs and then reverts back to the play list. Anyone have any suggestions as to how to correct this? Thanks.

I am having the same issue. And today, I noticed that when I was talking on the phone, the volume went down low. I had to reboot the phone, so that the volume was up again. Mostly, though, it's my music that I am having issues with.
Same issue as listed above. iPhone 4S. IOS6.

How can I have both genius playlist and regular playlist on my new 160g ipod classic. The list of songs are there, but when I click playlist, I only get the genius playlists.

How can I have both genius playlists and regular playlists available on my new 160g classic ipod. I can see my entire song list, but no playlist other than the 3 genius playlist I just made. Also how can I delete a genius playlist. Made the same playlist twice by mistake. Thanks.

This was not a simple task. Got it handled. Had to call Apple support. Apparently, the 160g only syncs the genius playlist. You have to go in and "tell it" to sync the entire playlist as well as the genius playlists. There is also an option for only syscing certain songs. On itunes, there is two sections; one for the stuff that is synced on your ipod and another separate list for the stuff in your library! This is exciting for me as I am not computer savvy to say the least.

Smart playlists don't sync onto iPhone 6, and some other serious problems

Am syncing my music library via cable from a Mac Book iTUnes library onto the iPhone. The songs are on the phone, but
- many songs are duplicated and greyed out
- some songs don't sync at all and have a "download from the cloud" symbol next to them
- some songs are greyed out AND have a "download from the cloud" symbol next to them
- none of my roughly 30 smart playlists and one regular playlist are synced, There are only two standard entries "Genius Playlis" and "New Playlist".
- have tried manually syncing playlists by deselecting "sync all" and just checking one to be synced, but it won't sync either
- there is a mismatch in song count. ITunes on the Mac has 1415 songs, iTunes n the iPHone has 1024 songs
What's going on?????

Tried all the solutions but later found that the problem was related to iTunes being unable to find the link to the original file.
In iTunes, click on the Music icon at top left of screen, which should bring up the list of your music, artist, album etc.if you see an exclamation mark next to each file, it may be that the link to the location of your music file is lost. You need to right click on the track name and click GET INFO, then search through your computer to find the location of the missing file. I did this for a few tracks and then iTunes helpfully (?) asked if i would like it to do the rest of my music for me.
Then went back t iTunes and SYNCED as normal. I am not a techo type but hope this is helpful for others. Happy New Year

I can't download my last purchase onto my ipod. When I go to my ipod - the songs are there - but no cloud by them. HELP!

Why have I seen a place where I can download my songs before, but I don't now? I have tried to download them to my library and to my ipod numerous times, to no avail.

This is a shuffle?
The purchased song is already in your iTunes music library, with the song file on your computer's drive? Or do you subscribe to iTunes Match, and the song's file is only in your iCloud music library?
but no cloud by them.
If that means you subscribe to iTumes Match, select your iTunes Music library in iTunes (not the song list for the iPod), so that you see the list of Songs in your computer's iTunes library. Right-click on the row of column headings at the top of the list, to drop down a menu showing all possible columns. The columns that are currently visible have a check mark. Select iCloud Download, to make it one of the visible columns. This is the column with the "cloud" button (for songs that are currently not stored on the local drive), that you can click to download the song's file from iCloud.
The song's file needs to be stored locally on the computer's drive, to allow iTunes to sync it to the iPod. iTunes cannot sync songs that are only stored in iCloud to iPods.

HELP - My Songs Are there but iTunes can't find them!!!

I just moved my iTunes library to a different drive and iTunes just gives me "!" next to the song files and tells me the song file isn't there.
Help!!

Edited:
Did you go to iTunes Preferences/Advanced/General/ and show iTunes the path to the new drive? If not, you need to do that.
The ones which will play are the ones iTunes can find. The " ! " ones are the songs iTunes thinks it can't find. If you quit iTunes and restart your system, the next time you open iTunes the checks should be gone.

How can I restore my playlist folders in itunes? They are there but the individual song titles aren't listed. They are only listed by album. This makes it very difficult to find songs in my playlist. Also,when I click on music, it will not list options.

My itunes account is messed up. How can I restore my playlist folders in itunes? The list's are there but the individual song titles aren't. They are only listed by album. I can only see the song titles as they are played at the top of my itunes. This makes it very difficult to find songs in my playlist. Also when in the itunes store, I am not able to see music genre choices, or search for a song or group.
Thank you

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

Since I upgraded to iTunes 11.01 the "Smart" playlists feature no longer works. I can CREATE the list but, the songs that I have played don't accumulate in the list. I haven't changed the steps that worked for me previous to the upgrade. I have no idea

Since I upgraded to iTunes 11.01 the "Smart" playlists feature no longer works.
I can CREATE the list but, the songs that I have played don't accumulate in the list.
I haven't changed the steps that worked for me previous to the upgrade.
I have no idea how to fix this and can't find mention of anyone else having a similar problem.
Any suggestions?

Click on a station and drag to the left. The playlists sidebar will open up. Drop on the playlist you want to add to.
tt2

When I create a playlist and sync it to my iPhone not all of the playlist transfers over. All of the songs are there and are playable they just do not show up on the playlist.

When I create a playlist and sync it to my iPhone not all of the songs on the playlist transfer over. All of the songs are there and are playable they just do not show up on the playlist. For example, in itunes on my computer a playlist has over 100 songs, but when I sync my phone, my iphone only shows 60 songs. I can go into my phone and add the missing songs to the playlist, but the next time I sync my phone the songs are gone again.

Wondering if you haven't been bitten by the new "feature" of iOS 5, as was my son. turingtest2 explained it very well in reply to my own query about "missing" songs in playlists.
Here's that thread...
https://discussions.apple.com/message/16903613#16903613

I've upgraded my 4th gen ipod to ios6. I manually manage videos and music. My video playlists(which I can access via the music icon) are there but my videos aren't. I can see the videos when tapping the videos icon so I know they are there. Any ideas?

I've upgraded my 4th gen ipod to ios6. I manually manage videos and music as it is easier to access my videos through playlists which I access through the music icon. Since upgrading to ios6 the playlists are there but when I go into them the individual videos aren't visible. I know they are there because I can access them through the videos icon. Any ideas what I'm doing wrong? Thanks.

Does it still turn on to the Apple logo?
If it does, turn it on and hold it up to your ear. If it's making a clicking sound, try hitting it easy a few times on the side. The idea is the hdd is "stuck" and hitting it loosens it. Just don't do it too hard to break it.

I'm trying to set up Family Sharing. My settings show that the people I chose are there but I don't see any shared information. How do I access the shared info?

I'm trying to set up Family Sharing. My settings show that the people I chose are there but I don't see any shared information. How do I access the shared info? All computers are using Yosemite 10.10.1 and are new 13" MacBook Pros.

Hi wmcknigh,
Welcome to Apple Support Communities.
The article below should help you resolve the issue with shared content not appearing after setting up Family sharing on the MacBook Pros.
If you don't see your family's shared content - Apple Support
Cheers,
-Jason

ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

I have problem syncing my music to ipad. Most of the songs are duplicated but only in ipad. I checked the music library in itunes and there didn't have the duplicated songs like in the ipad. I can not delete the duplicated songs inmy ipad.

Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H.

Songs are there but smart playlists don't sync/work

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