Sony Xperia Z1s Extended Warranty

Hi I just recently recieved a Sony Xperia Z1s as a gift. I think it's refurbished, since the warranty is expired. But I was wondering, if I purchase a 2yr extended warranty on it, what does that exactly cover? Does it cover water damage? I know the manual says it is waterproof up to 1.5m and up to 30 minutes, but if I decided to go swimming in my pool and want to take pictures/videos under water, and for some reason the phone stops working, will it be covered as long as I follow the 1.5m and up to 30 minute rule and make sure the ports are properly closed?

I'm sorry to say this but two points First On the same link Warranties are only available within 365 days of the purchase date of the product. Just enter the date and we will determine if you quality. Second the Z1s it's not sold on the website as it's a Tmobile phone, perhaps they, Tmobile, can guide you on this. http://store.sony.com/unlocked-android-smartphones/cat-27-catid-Android-Smartphone

Similar Messages

Sony Xperia Z1S Battery Life Issue Solved :D

Hi guys I just bought a Sony Xperia Z1s on tmobile 2 days ago,at the begining the phone was working awesome, fast ,no battery drain to worry about,but I transfered all the pics I had on my Iphone and it took like 14Gb of space on my Sony,then I suddenly realize that the phone was draining my battery sooo fast I started to worry, I looked all over the internet and I couldnot find any help,so I just went back and removed everything from my Sony(photos,contacts,everything) and I did a Factory Reset,wiped out my phone,now my phone works perfectly,no battery drain,no freezes,no crashes,I unpluged my phone from the charger at 12pm and its already 10:33pm and my battery percentage its 70%(facebook,youtube,Instagram,Vine,SMS,facebook messenger) and it only has used 30% of my battery,AWESOME!!!!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There could have been a few reasons for this; did you happen to see what was using the battery in the battery usage section prior to deleting everything?
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony xperia z1s loses photos

Hi, my sony xperia z1s loses photos whenever i take them? please help on how to resolve this because its frustrating taking a whole bunch of photos for them to just disappear in the wind later on!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Even if they are not displayed on the phone they may still be there. I would advise connecting to a PC and seeing if the files themselves still exisit.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

SONY XPERIA Z1S: AFTER WATER DAMAGE... (PLEASE HELP!)

HI, I HAVE A PROBLEM WITH MY SONY XPERIA Z1S AND IT'S THAT AFTER BEING SUBMERGED INTO A POOL, I'VE TRIED A LOT OF METHODS, SUCH AS THE BLOWER, THE RICE AND THE ONE THAT DID THE TRICK ONCE, 70% ISOPROPYL ALCOHOL, AND THEN EVERYTHING SEEMED OK WITH THE DEVICE AND THEN BOOM, THE RED LIGHT FLASHING AND THE 3 VIBRATIONS AGAIN. DAYS LATER, I BOUGHT A BOTTLE OF 99% ISOPROPYL ALCOHOL AND FINALLY DID THE TRICK FOR GOOD. NOW, THE PROBLEM IS THAT THE SCREEN WON'T TURN ON. I OPENED IT CAREFULLY AND SOMEHOW THE TOUCH IS RESPONSIVE SOMETIMES, BUT THE SCREEN STILL DOESN'T WANT TO TURN ON AT ALL, SHOULD I CHANGE THE LCD SCREEN OR WHAT?
PLEASE SOMEONE TELL ME, WHAT CAN I DO!?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm sorry to hear. I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony xperia z1s

Beware of this phone ive had mine since january and 09/12/14 my screen cracked in 3 place in my jeans im not sure if it was when i bent over or what but i wasnt dont any extra moving for it to shatter like this! Now im being told to send the phone in but more than likely it will not be replaced but i will contact the better buesiness bureau and an lawyer because this product isnt safe $780 is a lot of money for a device that only last 8 months sony you can do better i thought i was hooked on sony but ill be ruturning to samsung nomore sony products in my home and i was about to order the z tab

We are a user support forum meaning we are user/owners of devices like you but have stuck around to help others which means we are unable to answer such questions and have no influence to be able to aquire the answer - You need to contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Cannot send MMS on Xperia Z1S

Hi!
I am new to this forum
All day today I have been having trouble sending MMS [picture messages] messages. I cannot send any photos to anyone. It immediately says "could not send" with the red SMS notification. I have tried turning on and off the phone repeatedly, turning on and off my WIFI, and nothing has worked. I even tried sending myself a picture and it fails. The only thing I can think of is I had my phone on my STAMINA mode from last night to this morning for the first time. I tried the mode because I kept getting a notification saying I should use it, and I tried it. But then this morning I couldn't send any MMS this morning. I took it off and it still won't allow me to send any MMS.
How can I fix this? I send a lot of MMS and I am pretty shocked at this.

The Dutch site has a help for setting up mms settings. I cannot find that on usa site.
T-Mobile has a service to send all the correct settings as sms, so that you configure it with one press on a message, but this seems unavailable on Sony devices (I think only on apple/samsung/blackberry).
I cannot find a mms settings help on your region:
support.t-mobile.com/community/phones-tablets-devices/android/sony-xperia-z1s/content
But i do have a link from the Dutch site. But their config is different from what uliwooly wrote above.(possibly because it's for Dutch users)
I'll deeplink to start of mms settings, step by step. (volgende = next in Dutch) it has a good to understand animation:
www.t-mobile.nl/toestelhulp#/sony/c6903-xperia-z1/mms/usecase/handmatig-instellen/2
(use googletranslate if nessesary (Dutch to English)
Best way is to call t-mobile in your country and verify the settings of Uliwooly above this posting.
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∆○×□ PS4 1.7X + 500GB hdd + Dualshock4 + PS4 Camera,
Xperia-Z1 Android 4.4.X + 32GB microSD + Philips SHB9100

I want to check the warranty period of my phone, sony xperia simei number - 352900058991311

i want to check the warranty period of my phone, sony xperia simei number - 352900058991311
Solved!
Go to Solution.

Hi, 8885817919!
For questions or concerns about your Sony Xperia C, I recommend you to contact the Sony Mobile Support team in your country for best assistance!
Sony Mobile Global Support Website: http://www.sonymobile.com/global-en/support/contact-us/contact-info/
Please use the link to find your country, and under your country name, you will find a phone number.
Please call that phone number to contact the Sony Mobile Support team in your country!
Thank you!
Sony's #1 Fangirl, Esther Smit

Extended warranty for Z3 compact UK owners

hi all
Been chatting with one of our cousins on the other side of the Atlantic.
Apparently, for $80, you can get an 2 year extended warranty, which covers accidental damage.
Just wondering if that's available in the UK?
Also, is it dependent on buying directly from Sony?
Thanks,
Gary

Hi MyAliasIsGary,
You would be best to contact Sony Mobile within the UK to see if this is an option, in most cases however this is something you would by from a store.
http://support.sonymobile.com/global-en/contactUs/
I hope this helps.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

US Xperia Support RMA Warranty Nightmare

I am planning to send this in letter form to Sony Mobile but want to share it with the readers on this forum:
Today marks 5 weeks since I opened an RMA with US Xperia support to facilitate the repair of my Xperia Z2. The device had a small crack on the back glass, despite being cared for quite well and kept in a hard case. It took over 3 days and multiple phone calls for Xperia support to send me a FedEx mailing label and the device was shipped out the next day.
It has been over a month that Sony has had the phone in their possession. My understanding is that the device was transferred from Xperia Support to the Protection Claims department when I elected not to pay for the repairs out of pocket. I had purchased a warranty with accidental damage protection and requested that the phone be replaced per the protection plan. When I purchased the plan, I was promised if there was a situation like this, with physical damage, I would receive a replacement device in under a week.
For the past 4+ weeks, I have been calling Xperia Support and Warranty Exchange (protection claims) only to be told that neither department is in possession or is responsible for handling my device. I don’t have proof of it, but it appears the device got lost during transit between departments in the Texas facilities. Each of these departments has been telling me to call the other. During these calls, I have been exposed to a tremendous amount of incompetence, laziness and generally poor attitude from almost all the agents I’ve talked to. Requests to speak with a supervisor have often been met with, A) None are available or B) you cannot speak to a supervisor here because you need to call department X or Y instead.
I have spent upwards of 15 hours on the phone trying to clear up this issue and have consistently been given a run around. Nobody at Sony Mobile is interested in taking care of my issue. This situation is outrageous. I paid $700 for this device and another $85 for a protection plan. How can it be acceptable for me to be without a phone for 5 weeks? What does a reasonable person do when they do not have a phone for this length of time? (I ended up borrowing a phone from a friend while I wait).
I am a very loyal customer to Sony and especially to Sony Mobile. I find this situation to be embarrassing. How can you treat customers like this? Isn’t this a market where you are trying to grow your mobile division? I constantly have to answer questions about my Xperia devices at work. Colleagues are intrigued by the hardware and camera. How should I now answer their questions about where my phone has been for the past month or so ?
At this point, I am at a loss as to what I should do here. How can I escalate this ? Do I need to send a letter to Japan ? Sweden ? Do I fly to Texas where the facility is? Do I need to involve the Police ? The BBB ? Do I go on Social Media ?
I have even sought assistance from the Manager at the local Sony store. However, even his attempts at escalating this issue have been thwarted by a disorganized by an incompetent Xperia support.
I am going to go shopping for a new phone in the next few days. I would like to wait for a reply to this message. However, based on my recent experiences a reply may never come or it may take many weeks. Given the situations that I have dealt with here, I cannot see how I can be expect to purchase a device with the letters S, O, N, Y on it. This situation has left me bitterly disappointed and totally embarrassed.

Wow sorry to hear bud.. I went through a similar nightmare, I'm sure you can find it on these forums (thread title was something like "False Advertising by Sony Store").
I too spent God knows how many hours on the phone with various departments of Xperia Care, Sony head office, and local Sony stores. I finally reached a resolution of the Sony Store sending the defective device out for repairs and escalating the repair to urgent. They also shipped it first class to their repair centre (so they say).
They've had it for just over a week now, and I plan on calling to follow up with them either tomorrow or Monday. All I can say is good luck. I love Sony's phones, they make such a nice device, but their customer service is absolutely atrocious. So many conflicting answers, all Xperia Care does is transfer you to a different department, it's nothing but a complete run around.
I wish someone high up at Sony Canada would contact me and hire me as their "Common Sense Ambassador" as clearly common sense is all but gone within their mobile division. I would have a list of changes that need to take place within their mobile division before they can seriously compete for market share.

Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
Sony India Pvt. Ltd.
They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

Very very disappointed to Sony Xperia Z2

hi, i bought Sony Xperia Z2 mid of last year, i very happy to own it because it's has the best camera for Android.but after less than half years, this phone had "Ghost Screen" as this thread - https://talk.sonymobile.com/t5/Xperia-Z2/GHOST-touch-problem-Z2/td-p/663333 that time i tried factory reset and all suggestions from google results also not working,so i send to warranty, and wait almost 1 month just can get back my phone, and i noticed that phone i received is not same as my original phone, i think Sony Server Center changed another phone for me, either repaired phone by other owner or new phone,but this is not a big issue, as long as i can use back my phone now Sony Xperia Z2 give me another issue - "Camera Not Available"many functions cannot use included Camera, Video and others, except these, battery also drain very fast, overnight the battery can drop from 30% to 2% without data and wifi my warranty is over, but i will send it to warranty, if need any charges i won't consider to repair anymore and just keep it as backup phone, and buy another new flagship phone NOT from SONY anymore last to say, i really disappointed to Sony phone

Did you try to do a PC Companion phone repair? This will do a clean installation of the latest firmware and will also wipe your internal memory.
Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
http://www.sonymobile.com/gb/tools/pc-companion/

Which "micro SDXC card" to buy for SONY XPERIA TABLET Z ?

hi, i m willing to buy a microsd card for my sony xperia tablet z wifi ( sgp 311). it has 16gb inbuilt memory and is xpandable to 64GB..
which one will b a better option amongst the two:
http://www.flipkart.com/sandisk-microsd-card-64-gb-class-10-ultra/p/itmdawkqqfacznhc?pid=ACCDAWKHYHC...
OR
http://www.flipkart.com/samsung-64-gb-microsd-pro-class-10-memory-card-10yrs-warranty/p/itmdj78pjvqv...
i have less knowledge abut the exFAT file system if any of these cards are using the exFAT system..kindly inform me in detail. thank you

Sandisk seems better in xperias i use 16gb sandisk class 10
You can format it with fat32 or exfat on your choice
Some will call me fatalist And some will call me freak
But hidden in my throwing fist The fortune that I seek-- Amon amarth

My Experience with Sony Xperia Tablet S (so far)

For the Sony Xperia Tablet S, the bootloader is still locked, so getting an official install of Android is still impossible. I've decided to root it and clean it up as much as possible. At this point, It's either that or take it skeet shooting.
After rooting the tablet, I have managed to clean some of the junkware up manually. It's not the solution to the problem (only Sony or a judge can right their wrong), but getting rid of this junk seemed to help to some extent. Here is a list of all the apks that I manually deleted (season to taste).
Obvious disclaimer, here: If you brick your device, it's your fault and not mine. One thing that you COULD do though, is encourage Sony to up their morals and do the right thing by giving us the capability of unlocking our bootloaders. Selling people locked down hardware without the ability to unlock it is like selling someone a house and then telling them after the fact that they cannot clean the junk out of it, or modify it, or paint it, or fix the plumming, or replace the carpet, or even use the front door... I think you get the idea. It's a morally corrupt thing to do, IMO, and I think that Sony should be ashamed of themselves for locking us out of our own property.
I'm not nearly finished cleaning the tablet up yet (I'm going to take a break and get some reading in, but will focus on the system files next). At a minimum, this list can serve as a big chunk of useless fat that people can lipo out of their tablets if they so desire.
* AppInstaller.apk
   /datapp/vendor/vendor0/master/app/AppInstaller.apk
   /datapp/vendor/vendor1/master/app/AppInstaller.apk
* AppSelector.apk
   /datapp/vendor/vendor0/master/app/AppSelector.apk
   /datapp/vendor/vendor1/master/app/AppSelector.apk
* Browser.apk (modified?)
   /system/app/Browser.apk
* DigitalClockWidget.apk
   /datapp/vendor/vendor0/master/app/DigitalClockWidget.apk
   /datapp/vendor/vendor1/master/app/DigitalClockWidget.apk
* DtcpCtrl.apk
   /datapp/vendor/vendor0/master/app/DtcpCtrl.apk
   /datapp/vendor/vendor1/master/app/DtcpCtrl.apk
* FBMediaDiscovery.apk
   /datapp/vendor/vendor0/master/app/FBMediaDiscovery.apk
   /datapp/vendor/vendor1/master/app/FBMediaDiscovery.apk
* FBMusicLike.apk
   /datapp/vendor/vendor0/master/app/FBMusicLike.apk
   /datapp/vendor/vendor1/master/app/FBMusicLike.apk
* FileTransferApp.apk
   /datapp/vendor/vendor0/master/app/FileTransferApp.apk
   /datapp/vendor/vendor1/master/app/FileTransferApp.apk
* GoogleLyricsPlugin.apk
   /datapp/vendor/vendor0/master/app/GoogleLyricsPlugin.apk
   /datapp/vendor/vendor1/master/app/GoogleLyricsPlugin.apk
* InstallKicker.apk
   /datapp/vendor/vendor0/master/app/InstallKicker.apk
   /datapp/vendor/vendor1/master/app/InstallKicker.apk
* IrRemote.apk
   /datapp/vendor/vendor0/master/app/IrRemote.apk
   /datapp/vendor/vendor1/master/app/IrRemote.apk
* IrRemoteApiService.apk
   /datapp/vendor/vendor0/master/app/IrRemoteApiService.apk
   /datapp/vendor/vendor1/master/app/IrRemoteApiService.apk
* IrRemoteService.apk
   /datapp/vendor/vendor0/master/app/IrRemoteService.apk
   /datapp/vendor/vendor1/master/app/IrRemoteService.apk
* MUTabletUpdater.apk
   /datapp/vendor/vendor1/master/app/MUTabletUpdater.apk
* MediaGoHelper.apk
   /datapp/vendor/vendor0/master/app/MediaGoHelper.apk
   /datapp/vendor/vendor1/master/app/MediaGoHelper.apk
* MediaPlayers.apk
   /datapp/vendor/vendor0/master/app/MediaPlayers.apk
   /datapp/vendor/vendor1/master/app/MediaPlayers.apk
* MediaRemote_001.apk (???)
   /datapp/vendor/vendor0/master/app/MediaRemote_001.apk
   /datapp/vendor/vendor1/master/app/MediaRemote_001.apk
* MediaUploader.apk
   /system/app/MediaUploader.apk
* MusicUnlimited.apk
   /datapp/vendor/vendor0/master/app/MusicUnlimited.apk
* Odekake.apk
   /datapp/vendor/vendor0/master/app/Odekake.apk
* PSSInstaller.apk
   /datapp/vendor/vendor0/master/app/PSSInstaller.apk
   /datapp/vendor/vendor1/master/app/PSSInstaller.apk
* PlayMemoriesOnline.apk
   /datapp/vendor/vendor0/master/app/PlayMemoriesOnline.apk
   /datapp/vendor/vendor1/master/app/PlayMemoriesOnline.apk
* PlusOneCalculator.apk
   /system/app/PlusOneCalculator.apk
* PostViewer.apk
   /datapp/vendor/vendor0/master/app/PostViewer.apk
* Reader_OTHER_PREIN.apk
   /datapp/vendor/vendor0/master/app/Reader_OTHER_PREIN.apk
   /datapp/vendor/vendor1/master/app/Reader_OTHER_PREIN.apk
* SEMCFacebookProxy.apk
   /datapp/vendor/vendor0/master/app/SEMCFacebookProxy.apk
   /datapp/vendor/vendor1/master/app/SEMCFacebookProxy.apk
* SENInstaller.apk
   /datapp/vendor/vendor0/master/app/SENInstaller.apk
   /datapp/vendor/vendor1/master/app/SENInstaller.apk
* SENMediator.apk
   /datapp/vendor/vendor0/master/app/SENMediator.apk
   /datapp/vendor/vendor1/master/app/SENMediator.apk
* Scrapbook.apk
   /datapp/vendor/vendor1/master/app/Scrapbook.apk
* SemcAlbum.apk
   /datapp/vendor/vendor0/master/app/SemcAlbum.apk
   /datapp/vendor/vendor1/master/app/SemcAlbum.apk
* SemcDlna.apk
   /datapp/vendor/vendor0/master/app/SemcDlna.apk
   /datapp/vendor/vendor1/master/app/SemcDlna.apk
* SemcMetadataCleanup.apk
   /datapp/vendor/vendor0/master/app/SemcMetadataCleanup.apk
   /datapp/vendor/vendor1/master/app/SemcMetadataCleanup.apk
* SemcMusic.apk
   /datapp/vendor/vendor0/master/app/SemcMusic.apk
   /datapp/vendor/vendor1/master/app/SemcMusic.apk
* SemcMusicVisualizer.apk
   /datapp/vendor/vendor0/master/app/SemcMusicVisualizer.apk
   /datapp/vendor/vendor1/master/app/SemcMusicVisualizer.apk
* SemcPhotoEditor.apk
   /datapp/vendor/vendor0/master/app/SemcPhotoEditor.apk
   /datapp/vendor/vendor1/master/app/SemcPhotoEditor.apk
* SemcVideo.apk
   /datapp/vendor/vendor0/master/app/SemcVideo.apk
   /datapp/vendor/vendor1/master/app/SemcVideo.apk
* ShareApplication.apk
   /datapp/vendor/vendor1/master/app/ShareApplication.apk
* SmallApp-Recorder.apk
   /datapp/vendor/vendor0/master/app/SmallApp-Recorder.apk
   /datapp/vendor/vendor1/master/app/SmallApp-Recorder.apk
* SmallApp-Timer.apk
   /datapp/vendor/vendor0/master/app/SmallApp-Timer.apk
   /datapp/vendor/vendor1/master/app/SmallApp-Timer.apk
* SmallAppManagerService.apk
   /system/app/SmallAppManagerService.apk
* SmallAppWidget.apk
   /system/app/SmallAppWidget.apk
* SmallAppWidgetLegacy.apk
   /system/app/SmallAppWidgetLegacy.apk
* SmallAppsLauncher.apk
   /system/app/SmallAppsLauncher.apk
* SnpAccountManager.apk
   /datapp/vendor/vendor0/master/app/SnpAccountManager.apk
   /datapp/vendor/vendor1/master/app/SnpAccountManager.apk
* SnpVideoStore.apk
   /datapp/vendor/vendor0/master/app/SnpVideoStore.apk
   /datapp/vendor/vendor1/master/app/SnpVideoStore.apk
* SocialEngineCore.apk
   /datapp/vendor/vendor0/master/app/SocialEngineCore.apk
   /datapp/vendor/vendor1/master/app/SocialEngineCore.apk
* SocialEngineFacebookPlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEngineFacebookPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEngineFacebookPlugin.apk
* SocialEngineFacebookShareFrwkPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEngineFacebookShareFrwkPlugin.apk
* SocialEngineFacebookSharePlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEngineFacebookSharePlugin.apk
* SocialEnginePicasaPlugin.apk
   /datapp/vendor/vendor0/master/app/SocialEnginePicasaPlugin.apk
   /datapp/vendor/vendor1/master/app/SocialEnginePicasaPlugin.apk
* SoundEnhancement.apk
   /system/app/SoundEnhancement.apk
* SoundRecorder.apk (modified?)
   /system/app/SoundRecorder.apk
* TVSideView.apk
   /datapp/vendor/vendor1/master/app/TVSideView.apk
* URLShortcut.apk
   /datapp/vendor/vendor0/master/app/URLShortcut.apk
   /datapp/vendor/vendor1/master/app/URLShortcut.apk
* URLShortcutSupport.apk
   /datapp/vendor/vendor0/master/app/URLShortcutSupport.apk
   /datapp/vendor/vendor1/master/app/URLShortcutSupport.apk
* URLShortcutUserReg.apk
   /datapp/vendor/vendor0/master/app/URLShortcutUserReg.apk
   /datapp/vendor/vendor1/master/app/URLShortcutUserReg.apk
* Velvet.apk
   /system/app/Velvet.apk
* VolumeControlAlert.apk
   /system/app/VolumeControlAlert.apk
* WikipediaPlugin.apk
   /datapp/vendor/vendor0/master/app/WikipediaPlugin.apk
   /datapp/vendor/vendor1/master/app/WikipediaPlugin.apk
* WmMediaService.apk
   /datapp/vendor/vendor0/master/app/WmMediaService.apk
   /datapp/vendor/vendor1/master/app/WmMediaService.apk
* XperiaRegistration.apk
   /datapp/vendor/vendor0/master/app/XperiaRegistration.apk
   /datapp/vendor/vendor1/master/app/XperiaRegistration.apk
* YouTubeKaraokePlugin.apk
   /datapp/vendor/vendor0/master/app/YouTubeKaraokePlugin.apk
   /datapp/vendor/vendor1/master/app/YouTubeKaraokePlugin.apk
* YouTubePlugin.apk
   /datapp/vendor/vendor0/master/app/YouTubePlugin.apk
   /datapp/vendor/vendor1/master/app/YouTubePlugin.apk
* Zinio_SonySettingsProvider_app.apk
   /data/app/Zinio_SonySettingsProvider_app.apk
* com.sony.walkman.wmsetup3.apk
   /datapp/vendor/vendor0/master/app/com.sony.walkman.wmsetup3.apk
   /datapp/vendor/vendor1/master/app/com.sony.walkman.wmsetup3.apk
* sony_webkit-res.apk
   /system/framework/sony_webkit-res.apk
There are probably a few files that I removed and did not mention, but there won't be many. I didin't actually start keeping a log of the removals until later in the game, although I recorded as much as I could from my terminal buffer to make the list as complete as possible.
Obviously, if you're going to delete files, I strongly suggest that you keep a log AND make sure you have multiple types of backups (and backups to those backups). I actually had to rely on my backups on multiple occasions while coming up with this list. Again (as in "service not rendered"), we need our bootloaders unlocked so we can actually own the hardware that we have purchased.
Launcher and keyboard:
======================
The launcher and keyboard that come with the Xperia Tab S ******. On my system, I have replaced them both with the Nova Launcher and the Hacker's Keyboard, resulting in much (much, Much) better functionality and useability! And once those defaults were set, I removed the launcher and keyboard that came with the tablet as well.
Boot Animation:
===============
As far as the boot animation is concerned, that's easily changed as well. Nothing new here (Google it):
# find -type f -name bootanimation.zip -exec ls {} \; -exec ls -la {} \;
./system/media/bootanimation.zip
-rw-r--r-- root     root       242855 2013-05-19 02:44 bootanimation.zip
Something I need to figure out for my next steps:
=================================================
Can I simply build a stock Android system, take stock apks from that build and put it on the Xperia (replace) without any issues?
Can I swap them out whole-sale, or are there any caveats in regards to how far can I go with that?
Any advice of how to further improve this would be greatly appreciated.
Thanks.
Solved!
Go to Solution.

These are the issues as I see it:
The Software:
Initially, when I complained about not being able to remove unwanted software, this is what I got:
* "You can disable it in the settings and you won't see the icons."
* "You can root the device and remove the unwanted software, but if you do, then we won't honor the warranty"
We'll look at the logic of these, but first, let's inject a simple analogy -- something I think most people will be able to relate to with ease. Let's say that I buy a house, and I like the house a lot, but there is a toilet in the middle of the living room (I like social stuff that much ). So after I purchase the house, I find out that I cannot remove the toilet in the living room because I don't have the "special tools" to do it. In addition, this toilet has a bit of a valve problem, and it runs constantly.
The first supposed solution was "You can disable it in the settings and you won't see the icons." That's like saying "throw a sheet over it." In this case, disabling it doesn't even mean turning off the water. There's still pipework being used, because cache supporting those apps still keep coming back. So the toilet keeps running, and it gets to the point that it annoys the ****** out of me. Throwing a sheet over the toilet does not fix the problem, nor does it remove the offense from my living room. Not only is this NOT a solution, it's a horrible idea!
The second supposed solution was "You can root the device and remove the offending software, but if you do, then we won't honor the warranty." I'm not big on warranties, and over the years I've discovered that most companies give me so much hassle and additional cost over getting something replaced or repaired, that I'm better off getting another product (usually from another vendor). I personally wouldn't expect Sony to be any different in that regard. That said, I don't care about warranties. Furthermore I don't expect Sony to truly honor a warranty any more than I would expect a previous owner of my house to fix my leaking roof.
In my house, I don't want toilets in my living room. I realize that there may be a lot of people out there who might find this to be of great use and value, but for me, it is offensive just knowing that it is there. More offensive to me, is that I'm told I can not (or even "should not") remove it. But even worse is, "throw a sheet over it." To me, that's right up there with "We don't care so shut up."
So, left with no other choice, I rooted the tablet and took the (most obvious) toilets out of the places where I felt that they did not belong. I don't expect help or tech support from Sony, either and if "throw a sheet over it" is any indication of the help that I might get, then trust me when I say that I don't WANT any help from them.
But that's not even the crux of my frustrations with this whole thing. It's just a side-show.
The Hardware:
Lets get something straight - When I buy a piece of property (whether it be a computer, a motor vehicle or a house), I expect to be able to enter that property in any way that suits me (and the way by which entry was intended is no exception by anyone's reasonable expectation). Furthermore, if that piece of property has the ability to be locked, I fully expect to have the relevant keys, so that I might lock and unlock it on my own and at my own discretion.
With this tablet that I have bought, and therefore I own, I expect to be able to use the front door (the boot loader). It is my property, I hold the bill of sale (the "deed"), and I cannot see how Sony has any moral, ethical, or legal standing to withhold those keys from me, thereby preventing me from entering my own property in a forthright manner.
So far, I've read the following excuses on this forum:
"We do it for your security"
As in "Sony is my savior?" Hmm. Does this mean that if a Sony customer has an unrooted and locked-by-Sony Xperia Tablet S that gets hacked, and their bank account goes dry and their identity is stolen as a result, that Sony will take the responsibility for it, reimburse that customer, and pay any costs to get that persons identity cleared? Of course not. The term "Responsibility" is a two-edged sword, and it cuts both ways. As such, this excuse of taking responsibility of my security reads more like this: "For your security, we will control your house, but if you get compromised, you're stuck holding the bag, because we're not responsible." If that doesn't defy logic, then I don't know what does! This isn't an excuse for security. Instead, it's a lame excuse for control, which provides no safety net. I personally don't want someone who will not be responsible, taking on the role of being responsible for my security. I would much rather be responsible for my own security, thank you very much.
CAVEAT: I do understand that there are people out there who have no concept of security whatsoever and who do really dumb things, so the use of a snake-oil security solution can be beneficial (perhaps to the extent that it will "keep the honest people honest"), but my point is that it's still snake-oil, and it's benefits are far too limited for my taste.
So no, I don't want Sony's snake-oil security solution. I want what is rightfully mine. I want to hold the keys to the device that I have purchased. I want the ability to lock and unlock my own front door at my own discretion, and if possible I want to change the key set so that once I take control of my own device, Sony can't unlock that door while I'm not home. (there's an interesting idea, eh? ).
The other reason I've now heard is that "We do it to protect our proprietary software"
I would love to have a link or a scan of any document from Sony that actually states this.
If that is truly their position, then my response would then be, "Does this mean you do it so that I can't get rid of those toilets in my living room? I won't want them in my living room, I don't want them in my bedroom, I don't want them in my kitchen, on my front porch, or in my den. I don't want your software in my house, and being that this is MY house (as in "I hold the deed"), I'm ordering you not only to get the ****** out, but give me MY keys to MY front door! This house is under renovation!
On getting a refund:
If getting a refund is what Zero wanted, then congratulations to him. If a refund is what you want, then good luck. Do you think Sony will reimburse you for the time you've wasted with it as well? Just a thought.
I'm personally not interested in a refund. I simply want what is rightfully mine.
In fact, if this doesn't get resolved (or the tablet bricks in the process) maybe I'll take it skeet shooting and upload the video. It will at least be entertaining, and the upside to it would be that it couldn't be refurbished and imposed on yet another vict... er... I mean customer.
Final thoughts:
In the end, if Sony will not honor their sales by actually relinquishing the ownership of the hardware that they sell to the person holding the bill of sale, then at the very LEAST, they should start placing on their products warnings labels for future potential customers, enabling them to understand what they are actually buying, and what they are actually NOT buying -- Some type of "Brooklyn-Bridge" or "Bully" Buyer-beware warning should suffice, I think. If they do not do this, then I can definitely foresee customers being forced to go before a judge in order to actually take ownership of the property that they have purchased -- and that CAN'T be good for business. (Just sayin')

Warranty date different at here than in my extended warranty certificate.

I just buy my Xperia Z2 last week with extended warranty. My extended warranty should expired on 06/01/2018 not 09/03/2016. Please reply ASAP please.

If you bought it in a store then the extended warranty is normally with the store and starts when your manufactures warranty ends
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Xperia Z1s headset stays connected even after unplug

HI There,
After i update my Xperia z1s to kit kat 4.4.2 version my head set problem started after someday.
The problem is
When I unplug my headset from xperia z1s, it stays connected and i got notification 'please unplug your headphone to get sound from speaker'.
I found many articles for this headset bug.
http://www.xperiablog.net/2013/09/22/xperia-z1-suffering-with-headset-bug/
http://tech.siliconaddict.in/2014/02/non-functional-headphones-on-Sony-Xperia-Ultra-here-comes-the-s...
Can any one have this issue?
If you have any solution please help.
Thanks

Never had that Problem but ill try to help you
1. Did you put the phone in water? If not ignore this
2. Restart your phone > Plug in the headset > unplug headset . Does it still happens?
3. Go into safe Mode and does that happen?
I hope i helped

Sony Xperia Z1s Extended Warranty

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