Sound icon greyed out

Hello - this problem just started for me a couple days ago.  I cannot tell what action causes it, but now restarting and resetting my PRAM settings does not fix it.  I also tried a fix I read where I created a login item that resets the audio.  I ALSO tried plugging in headphones.  None of these are fixing the problem.  I am running OSX Lion 10.7.4.  Please help!

I do live in the US - I just havent been to an Apple store in a LONG time, ha ha.
I thought this problem had fixed itself, as it hadn't happened in a couple of days - but now has happened again. >:(
Any other ideas from anyone?  I don't know how soon I will be able to go to an actual Apple store...
Edit: Now that I think about it, this seems to happen after I watch something with Quiktime.  For some reason all my videos began trying to open with Mocha, which didn't work.  When I would tell them to open with Quicktime, they would play fine, but after I was done would have a grey sound icon.  I was using QT last night for the first time since this post and this morning is the first time it has happened again...

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