Speakers Issue with Xperia M4 Aqua Dual

I wish to complain about my handset SONY XPERIA M 4 aqua which was purchased on 18th June 2015 from Ambe Electronics, Sector 18, Noida. Within two weeks its speakers stopped working. I took it to Ambe Electronics but without any positive response, they took the handset from me saying that they will send the handset for repairs to the service station on 14th July 2015. A SMS was received from the service center regarding my service ID 15071401386 and my complaint number which is W 115071401386. But till now I haven’t received my handset. I am suffering the agony for having purchased SONY XPERIA. Will the company take a call and give a new handset as I am psychologically and mentally not happy to have the repaired set back. An immediate action is requested. Lalita Dua

Hi ldua_2005,
Welcome to the community,
Unfortunately in this case we can only advise that you speak with Sony Mobile as they should be able to help in this case.
Please use my signature below to find appropriate contact details.
 

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