A number of issues with my Xperia Z1

I have had my Xperia Z1 since around November 2013.
I have been having a few issues with it. After calling my service provider they suggested I do a factory reset.
That's where my first problem comes in. I have tried a number of times to back up my phone onto my computer using Sony Companion. It runs smoothly for about 90% of the process and then at the last stretch it will go from
'30 minutes remianing' to '8 hours remaining' and the more time passes, the longer the back up says it will take.
With that being said, I haven't been able to successfully back up my phone so I can reset it.
Issue #2: My phone will sometimes just say it has no service. It bounces from having 5 full bars to zero, and then drops my calls. I called my service provider, they said it's a problem with the phone.
Issue #3: When using the stock SMS app, all my texts (no matter what device I send to) my texts are sent doubled or tripled. On my actual screen is doesn't appear this way, but people complain all my texts are doubled.
So I started using Google Hangouts, and that isn't working well either. All the texts are out of line. I'll get texts from over a month ago pop up in my notification and it disappears. Sender/receiever texts don't align and it gets confusing when my messages are delayed, even though it says it's been sent/receieved on time.
Issue #4: The only way to correct my SMS issues is by restarting my phone. Which I sadly do about 10 times daily.
When using the stock SMS app, it often crashed (it is now disabled). Same thing now with Hangouts. It will crash and not let me re open unless I power off/on. 
I am not sure if this is where I should be posting about the number of issues I am having.
Will my backup actually take 8+ hours (and to clarify, I disable backing up pictures/videos/music to save space).
I put my phone in Airplane mode and leave it idle and it still says it will take all day to back up.
Any help or suggestions is greatly appreciated. 

Have you tried starting the phone in safe mode,see if there is any app acting up messing around with your phone?A backup should not take that long,but if you do have a lot of media,it is better to copy it directly to your pc and backup only small packs of data(messages,contacts,settings etc).I suggest using myphone explorer for messages and contacts.
To start your phone in safe mode:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

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