Spilled tropicana juice all over my keyboard

I just spilt juice all over my keyboard but the computer is working fine except the keyboard keys are now sticky and making it hard to type. But the software and everything works the same as it usually does. How much would it cost to replace just the keyboard if everything else is alright?

You need to contact Apple for appt and pricing
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

Similar Messages

I just spilled Apple juice on my white keyboard (iMac)

I just spilled Apple juice on my white keyboard that came with my Imac. I have removed all the water and excess water both on top and under some of the keys, however some of the buttons dont work like the 'a' button and the command button. My question is does the AppleCare Protection plan cover the damage or at least replace me with a new keyboard, or am i just in for a bad luck

Here's the full monty. No idea if this will be successful, but it's what I'd try if it happened to me.
You have nothing to lose. Get a gallon of distilled water. Pour enough into a clean shallow pan and soak and agitate the keyboard. Make sure the keyboard is covered in water. Do this until you have no more water left. Allow the water to drain after each soaking. Once it is drained, swish it in a bath of 70% isopropyl alcohol for 15 minutes, let it drain, then replace with new alcohol and swish for several more minutes. This will help displace the water and may help remove any traces of the wine. Then let it dry out for a number of days. Do not try to use it until you are reasonably certain it is completely dry. Letting it sit in a container of rice, which will act as a dessicant, may also help the drying.

I accidentally spilled milk all over my keyboard

The other day I dropped a whole glass of milk on my keyboard. I was able to get most of it out and turn on my computer without any problems, however I'm still worried about a couple things. I'm concerned that there's still milk in there and that it is going to cause damage, I'm also worried that my keys are going to continue sticking (they've gotten better since I've been using the keyboard for the past hour, but there are still a fair few having a hard time registering). How can I fix these problems without getting a whole new computer? I'm still under warranty, would that cover the damages, or would it be water damage?

It will cause damage if it hasn't done so already. It is not covered by your warranty. You need to take the computer to your Apple retailer ASAP to see if it's still fixable.

I have an iPad mini and water has been spilled on it all over! So I'm wondering can it be fixed? I don't have a warranty as I got it as a gift am I sol?

My I pad mini had a lot of water spilled on it! So now is it toast?? Can it be replaced? I don't have a warranty on it because I got it as a Christmas present. Am I SOL?? If so can you please tell me how do I get my pictures that are on there? I have iCloud yes and in that also my iPhone can never be backed up apparently my iPad has taken all the storage? How do I get to my pictures?? Can my iPad be fixed?? Please help! I'm new to these products! HELP!

Service Answer Center - iPad - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=ipad <-- enter correct country in drag-down menu once on page.
Had you activated Photo Stream?
Photo Stream - http://www.apple.com/icloud/features/photo-stream.html
iCloud: Photo Stream FAQ - http://support.apple.com/kb/HT4486 - "With Photo Stream, when you take photos on an iOS device or import photos from your digital camera to your computer, your new photos will be automatically uploaded to iCloud and pushed to all your other devices. You can also view the photos in your Photo Stream with Apple TV."

Juice spilled all over keyboard 2 weeks ago

hello,
my friend spilled juice all over her 8 month old powerbookG4 15" about 4 weeks ago. She sent it to the computer repair shop and they sent it to Apple to repair, and the repair price tag was about $1350! So she said forget it, she'll just get a new one, the latest and greatest. SO now she gave me this sticky powerbook to fix and I'm wondering where I should start.
The keyboard is not functional, a few of the keys on the periphery work, but not really because they don't correspond to what is on the actual key (i.e. pressing the "shift" key shows the number "9"...it doesn't make any sense, and most of the keys don't do anything. It looks like someone started playing with it because the delete key doesn't bounce anymore and it is depressed a few millimeters below the rest of the keys.
I attached another keyboard to it and it works fine otherwise. The mouse pad and mouse button on the keyboard actually work, the button is just a little sticky on one side.
Should I take it all apart and use rubbing alchol to clean the keyboard? Do you think it is worth it, if it works with a peripheral keyboard? What if I damage the motherboard or anything else? Then the whole thing is a goner. Is it easy to take apart?
Should I run some other tests to check the health of this doused computer?
thank you...........

If it works fine except for the keyboard, IMO, you probably have a nice deal there. Forget about saving the keyboard. Just buy a new assembly (about $130), and save the old keycaps and scissors under each key to sell on ebay. They're worth $8 each. Follow the directions on ifixit.com for replacing the keyboard. It's not easy, but not too hard. While it's open, clean any other dried juice out with plain water, disassembling parts as needed. Believe it or not, most circuit boards are cleaned with water during assembly, then baked. Some parts are added afterwards and should be kept dry - if you don't know, keep it dry. Check the optical drive. Replacements are about $150. Sugar is death to electrical circuits - it corrodes them rapidly.
The reason these keyboards aren't easy to repair is that the electrical contacts under each key are inside a plastic sheet sandwich which is semi-sealed. Fluid enters the sandwich and is almost impossible to get out, let alone wash clean and get dry again.
15" std rez AlBook 1.67GHz, among others Mac OS X (10.4.6)

My Macbook smells like a beer cause I spilled beer all over it last night

I bought a new macbook in November and the other night some girl accidentally spilled about half a beer all over the keyboard and it immediately powered off. I then turned it upside down and did my best to dry it off. Once that happened my natural drunken remedy was to plug it into a wall outlet and try turning it on, probably pushed the button 5-10 times with no luck. So I then took out the battery and turned the put the laptop upside down in a V shape and let it sit all night like 12 hours. In the morning I put the thing back together and tried booting it up again with no luck... The white sleep light on the outside turned on while I let it charge up, but it was flashing in weird flickering ways (however its not doing that anymore) About an hour later I tried turning it on again and it started up but the keyboard and mousepad doesn't work at all. After googling the issue I realize that I may have made some bad decisions trying to turn it on so I now have removed the battery again and I have the laptop laying in the V position and I am wondering what I should do next...
On another note the thing is only a few months old so if I just take it to the store or buy the applecare will they just replace it for me? Does anyone know the details about the warranty and apple care for water damage or whatever may be wrong with my macbook?
Thanks for your help, Cheers!

Mort hit the nail on the head with AppleCare, unfortunately you won't be able to claim coverage protection on a spill.
Here's the problem, with spills... they're often worse over time, then they are initially. The problem you're going to be faced with is corrosion and moisture build up on the internal components. Especially with beer, once the hops and the yeast from the beer settles and oxidizes you'll potentially run into mold on the inside of the machine.
I had a good friend, several years back, spilled milk all over his PowerBook G4. He cleaned it up, thought the issue was taken care of and ran the machine off an external keyboard, mouse and monitor for a good 8-9 months. One day it just stopped working so he sent it to Apple, citing hardware failure. Never telling them he spilled milk all over it, a while back. Apple sent it back to him and stated that the machine was beyond economical repair due to a mold build up on almost all of the major components.
We ended up gutting the machine and when we opened it up it was the most horrid smelling, visually blinding site I'd seen before. Almost everything inside had mold growing on it, corrosion to the printed circuit boards, rust on all visible aluminum and grime that made us both question his decision to not have it serviced right away.
Long story, short... the sooner the better on deciding to get the machine serviced/cleaned/repaired. Spending a few hundred dollars now seems like a much better decision than having to buy a whole new machine a few months down the road.

I spilled sticky drink over my keyboard . . .

I spilled a sticky drink over my keyboard. I immediatly removed battery and turned keyboard upside down with an obsorbant cloth. I left it alone for a few days. Now the computer comes on but the keyboard does not work and I do not get an arrow for touchpad. Any chance this can be saved?

Please list your model number when posting. You can try removing the keyboard, and attaching an external keyboard, to see if that resolves the situation. If it does, you can pick up a new keyboard, and swap it on. Also look for anything spilled on the motherboard after you remove the keyboard.
Qosmio X875 i7-3630QM, 32GB RAM, OCZ SSD Qosmio X505 i7-920XM, PM55, 16GB RAM, OCZ SSD
Satellite Pro L350 T9900, GM45, 8GB RAM , Intel 320 SSD (my baby) Satellite L655 i7-620M, HM55, 8GB RAM, Intel 710 SSD (travel system)

Sister spilled nail polish remover over her MacBook...

So my sister wasn't thinking it was a bad a idea to be watching a YouTube video on her MacBook Pro while using nail polish remover and keeping the bottle open. Low and behold she knocked it over and it spilled all over her keyboard. I took the liberty of attempting to check the computer, albeit very simple, by just taking off a few keys to see if any pooled up. No remover was found under any of the keys likely due to it containing acetone (evaporates quickly.)
The MacBook Pro shut down a few moments after the spill, sadly. I know it has to do with the acetone likely dissolving wires, parts of the circuit board, etc. I also know AppleCare doesn't cover accidents, but her AC expired in July. My main question: What are the repair costs? I know it's going to be pricey, for sure. When I tell her the whole deal I want to able to supply her with options. If she wants to repair it, go for a cheaper but good-for-now laptop, etc.
Thanks for the potential help!

HowWeStult,
So the important thing is not to try to turn on the MBP (As mentioned by Sparkleberry). If possible you should take the bottom off and disconnect the battery. Use iFixIt as has been mentioned.
It would depend on what the solvent was in the remover. Earlier it was acetone and now they're using something chemically similar:
http://www.chemistryislife.com/the-chemistry-of-nail-polish-remover
" Acetone (carbon, hydrogen, oxygen) C3H6O
Ethyl Acetate- colorless, flammable liquid
Butyl Acetate- production of lacquers
Aloe Vera- protects and conditions the nails
Glycerin- helps nails and skin from drying out
Cetyl Acetate- skin conditioning agent and emollient
Petroleum- chemical compound with 5 membered lactam
Phthalic Anhydride- made from crystalline "
So with the composition listed here:
First 3, short term - dissolving of the membrane, insulation between the membranes of the keyboard.
Damage to the connectors (plastic) from the keyboard and between components to the logic board.
Aloe Vera, Cetyl Acetate and Phthalic Anhydride, long term - possible hydroscopic action which would lead to eventual corrosion of keyboard and logic board.
Depending on how much nail polish remover was spilled the consequences would be - total damage to the keyboard, possibility of resurrection of the logic board depending on the long term effects I describe. In general NPR is so volatile that it would evaporate very quickly. So the possibility of saving the logic board is high.
Keyboard is another issue. In that case the trace from the power switch would be so damaged that you couldn't turn on the computer. There are usually pads to enable startup directly from the logic board.
But pull that bottom off and disconnect the battery and let it dry out.
"The MacBook Pro shut down a few moments after the spill, sadly. I know it has to do with the acetone likely dissolving wires, parts of the circuit board"
I can't think of anything that the acetone would necessarily damage that's on the logic board. The "long term" components might have reached the logic board and caused the shutdown since they would be mildly conductive.

Grey spots all over white macbook!

Help!
I have a nine month old white MacBook. I've been living in Southeast Asia for the past few months, and I have noticed that small grey dots or spots have appeared all over the body of my laptop. There are a few grey spots on the outside cover and several tiny grey spots all over the keyboard. I have not been able to remove them using cleaning solution.
Does anyone know what the problem is? Is it moisture from the humid climate? If so, any ideas on how I can get rid of these pesky dots, or at least prevent more from forming?
Thanks!

I have never seen this problem, but I was thinking that a dilute bleach solution may remove the spots. I'm thinking mold or mildew here.

Spilled water over the keyboard of my MacBook Pro.

Spilled water over the keyboard of my MacBook Pro. 13 inches. Used paper and dried it straigt away, it was working fine. Now, a few days later, my left shift-button, the ctrl-button and right-arrow button do not work. What can I do to try to fix this?
My Mac is working completely fine. It was maybe 0,5 dl of water...

Nothing that you can do to fix it. Best to just leave it off and take it to your local Apple Store or AASP. No telling how much it's going to cost you - there are liquid sensors all around your computer so the service centers will be able to tell that it's a case of liquid damage, even if there is no corrosion yet.
You just have to be careful with any kind of liquids around notebooks - liquids and electricity just don't play well together.
Sorry,
Clinton

Amateur mistake: spilled alcohol on macbook pro retina keyboard

I apologize if this isn't the proper spot to ask this question, please let me know if it isn't.
Here's the situation: after spilling the alcohol on my keyboard and cleaning the keyboard, the mac didn't shut off. In fact it was quite normal for 30 minutes. Even now, I can even type things just fine plus the screen is functioning well too. However, the real problem lies within the cursor/trackpad. I don't use a mouse, only the trackpad, and now I can't control the cursor that well at all. Luckily I am a digital artist so I used a wacom tablet to control it. For a while the mac worked normally using that. Unfortunately, even with the tablet the cursor later started acting spastic again. Since everything else is working fine I was able to back up all my files and shut it off. I then followed instructions I found online to put the computer laying on a towel in an L shape. I was going to unscrew the back and clean out what I could with rubbing alcohol but none of my screw drivers fit the tiny screws. And it's too late at night where I am right now to go to a store and buy one.
I made a reservation with the genius bar near me for an early visit, but I was hoping if anyone knew if there was any hope in saving my computer? I mean, everything seems to be working fine....it's just the trackpad. Or perhaps I shouldn't say that so flippantly: 'JUST the trackpad.' Please, if there's anything you can offer, any insight or experience it would be greatly appreciated. I'd prefer not to have to buy a whole new computer and reinstall my software all over again, but I understand if my careless mistake might get me down that road. Thank you for your time, I'll be crossing my fingers.

Well seeing as alcohol evaporates quickly i would assume its all pretty much dry, but if it isn't dry UNDER the trackpad that would cause it to not function correctly. Try to use a hair drying on the lowest heat setting to dry out your trackpad AND keyboard, make sure the macbook is off. It should take about 10 minutes to get it completely dry.
Goodluck and let me know if you need any other assistance/if it doesn't work
Regards,
Noahwhite2014

Sweet drink over my keyboard

My daughters friend poored a glas of limonade over the keyboard of my MacBook Pro. Now several keys on that side of the keyboard won´t respond. I also experienced that the display showed the firewire symbol moving arond the screen when rebooting the machine.
I have thaught of opening the machine to clean the keys. How do I open the machine? Or what should I do?
Message was edited by: Peer Haugen

First of all, do not put power to the machine until after the spill has been cleaned up and the machine is bone dry. Remove the battery at once to prevent the Mac from being turned on accidentally.
You should open the machine in order to clean up every trace of the lemonade. You can find instructions at ifixit or powerbook medic:
http://www.ifixit.com/
http://www.powerbookmedic.com/
Use deionized or distilled water on a cotton swab to clean up any visible liquid or residue. If you leave it, the acids in the lemonade could eat away circuitry over time.
The keyboard will likely need to be cleaned as a separate project:
http://repair4laptop.org/notebook_keyboard.htm
You may even need to replace the keyboard.
I don't know what the explanation for the firewire symbol might be.
Keep in mind that the liquid could continue to trickle down into the machine over time, and later on drip and cause damage. You should be able to see where it has gone, as liquids leave traces. It's imperative to get it all cleaned up.
Once clean, be sure the machine is bone dry before putting power to it. This will take several days in a warm, dry environment, but NOT in an oven. A high shelf in a warm dry room would be best.
Good luck!

Why has my monitor suddenly begun to have a moiré pattern all over – it is even showing up on my icons on the dock? It appears to be very thin bright green vertical lines. I have a 2008 iMac which is running 10.6.8. What does this mean?

Why has my monitor suddenly begun to have a moiré pattern all over – it is even showing up on my icons on the dock? It appears to be very thin bright green vertical lines. I have a 2007 iMac which is running 10.6.8. What does this mean? I've attached some screen shots below.
Also experiencing some funky issues with my wireless keyboard. With new batteries, it will just stop functioning. Certain keys intermittently won't work. Also the fans go on as soon as I turn the computer on - some times they stay on and sometimes they don't. Ever since upgrading the operating system - I've been having many issues with this iMac. Not happy. Any answers out there?

Thanks for your reply LexSchellings, There is no disc in the drive and I went through the suggestions you put forward on the phone with Apple support without any luck. I can put a disc in but it pops straight back out again without registering on finder.
The idea of using an external drive was to enable me to avoid the cost and loss of productivity whilst machine in repair... if I have to take it in to get the old drive removed than I might as well have a new internal drive put in, although I do worry about the reliability of these apple drives given my experience with this one coupled with my limited online research ... on line forums seem to be full of people with the same problem (although perhaps searching such forums is bound to make it seem a common problem as users with perfectly working machines are less likely to post (?)) Your reply suggests that no external drive will work whilst the existing drive is in place.
As a postscript: I do realise that this is a user forum ...my secondary question was asking if anyone knows how to put forward a case/complaint to Apple... I can't find a link on the support page that would enable me to do so and I was wondering if anyone on this user forum had any ideas/experience..

Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

Help! My Mouse pad is not working properly. The arrow cannot be controlled, it just keeps jumping all over the page. How can I stop this?

There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and in that case the unit must be serviced or replaced.
3. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
4. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
5. Reset the System Management Controller.
6. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
7. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

(1) Is there any way that I can get the transition menu to remain on the screen. I select a transition, drag it to the timeline and after I click done I have to start the process all over to perform this action on the next transition. I have premiere elem

(1) Is there any way that I can get the transition menu to remain on the screen. I select a transition, drag it to the timeline and after I click done I have to start the process all over to perform this action on the next transition. I have premiere elements 12. In older version the menu would stay on the screen.
(2) In pan and zoom how can start zoom on a photo in the original picture and zoom in and the next picture zoom out and the next photo pan from right to left and the next photo pan left to right.
Thanks
Sam

TidyCup
What computer operating system is your Premiere Elements 12 running on? If you have not already, be sure to update 12 to 12.1, using an opened project's Help Menu/Update.
But to the immediate questions, assuming Windows 7, 8, or 8.1 64 bit....
1. No, it is what it is. But, are you applying the same transition each time? If so, then highlight/select all the clips involved (all at one time), then Timeline Menu/Apply Default Transition will do just that for the highlighted/selected clips.
To highlight/select more than one clip at a time, hold down the Shift key of the computer main keyboard and then click on each clip that you want in the group selection
or
with your mouse cursor draw a rectangle around the clips that you want to select
2. Are you using the Premiere Elements 12/12.1 Expert workspace Pan and Zoom Tool? Or the pan or zoom presets under fx Effects/Presets/? With those you can do pan or zoom, not pan and zoom.
Or, are you in the Elements Organizer 12 Slideshow Editor using the pan and zoom effect there? Or, are you using keyframing the Motion Scale property for zoom and the Motion Position property for pan?
Are you asking about photos with landscape or portrait orientation?
The pan and zoom tool does one photo at a time.
Have you read the Adobe documentation on the Pan and Zoom Tool?
http://help.adobe.com/en_US/premiereelements/using/WSeffff8bffc802084-494411db12fd35452dd- 8000.html
Please review and clarify and then we can get into greater details on this.
Thanks.
ATR

Spilled tropicana juice all over my keyboard

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