SQL Query with a little bit more complicated WHERE clause performance issue

Question

Hello, I have some performance issue in this case:
Very simplified query:
SELECT COUNT(*) FROM Items
WHERE
ConditionA OR
ConditionB OR
ConditionC OR ...
Simply I have to determine how many Items the user has access through some complicated conditions.
When there is a large number of records (100,000+) in the Items table and say ~10 complicated conditions concatenated in WHERE clause, I get the result about 2 seconds in my case. The problem is when very few conditions are met, f.e. when I get only
10 Items from 100,000.
How can I improve the performace in this "Get my items" case?
Additional information:
the query is generated by EF 6.1
MS SQL 2012 Express
Here is the main part of the real SQL Execution Plan:

Answer 1

Can you post table/index DDL?  Query?
Sample query:
exec sp_executesql N'SELECT
[GroupBy1].[A1] AS [C1]
FROM ( SELECT
COUNT(1) AS [A1]
FROM [dbo].[Tickets] AS [Extent1]
LEFT OUTER JOIN [dbo].[Services] AS [Extent2] ON [Extent1].[ServiceId] = [Extent2].[Id]
WHERE (@p__linq__0 = 1) OR ([Extent1].[SubmitterKey] = @p__linq__1) OR ([Extent1].[OperatorKey] = @p__linq__2) OR (([Extent1].[OperatorKey] IS NULL) AND (@p__linq__2 IS NULL)) OR ([Extent1].[SolverKey] = @p__linq__3) OR (([Extent1].[SolverKey] IS NULL) AND (@p__linq__3 IS NULL)) OR ([Extent1].[Incident2ndLineSupportKey] = @p__linq__4) OR (([Extent1].[Incident2ndLineSupportKey] IS NULL) AND (@p__linq__4 IS NULL)) OR ((@p__linq__5 = 1) AND ((1 = CAST( [Extent1].[TicketType] AS int)) OR ((@p__linq__6 = 1) AND (((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[IncidentManager] = @p__linq__7) OR (([Extent2].[IncidentManager] IS NULL) AND (@p__linq__7 IS NULL)))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ServiceRequestManager] = @p__linq__8) OR (([Extent2].[ServiceRequestManager] IS NULL) AND (@p__linq__8 IS NULL)))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ProblemManager] = @p__linq__9) OR (([Extent2].[ProblemManager] IS NULL) AND (@p__linq__9 IS NULL)))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ChangeManager] = @p__linq__10) OR (([Extent2].[ChangeManager] IS NULL) AND (@p__linq__10 IS NULL)))))) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceDeputyManagers] AS [Extent3]
WHERE ([Extent1].[ServiceId] = [Extent3].[ServiceId]) AND ( CAST( [Extent3].[TicketType] AS int) = CAST( [Extent1].[TicketType] AS int)) AND ([Extent3].[UserProviderKey] = @p__linq__11)
)))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsIncidents] = 1) OR ((201 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableIncidentTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[Incident1stLineSupportLimitedAccess] <> cast(1 as bit))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsServiceRequests] = 1) OR ((301 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableServiceRequestTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[ServiceRequestLimitedAccess] <> cast(1 as bit))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent2].[AllowAccessToOtherOperatorsProblems] = 1) AND ([Extent2].[ProblemLimitedAccess] <> cast(1 as bit))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsChanges] = 1) OR ((501 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableChangeTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[ChangeLimitedAccess] <> cast(1 as bit))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsIncidents] = 1) OR ((201 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableIncidentTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent4]
WHERE ([Extent1].[ServiceId] = [Extent4].[ServiceId]) AND (2 = CAST( [Extent4].[TicketType] AS int)) AND ([Extent4].[UserProviderKey] = @p__linq__12) AND (1 = [Extent4].[SupportLine])
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent5]
WHERE ([Extent5].[UserProviderKey] = @p__linq__13) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent6]
WHERE ([Extent6].[ServiceId] = [Extent1].[ServiceId]) AND (2 = CAST( [Extent6].[TicketType] AS int)) AND (1 = [Extent6].[SupportLine]) AND ([Extent6].[OperatorGroupId] = [Extent5].[OperatorGroupId])
)))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent1].[IncidentFunctionEscalatedTo2ndLineSupport] = 1) AND ([Extent1].[Incident2ndLineSupportKey] IS NULL) AND (([Extent2].[Incident2ndLineSupportLimitedAccess] <> cast(1 as bit)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent7]
WHERE ([Extent1].[ServiceId] = [Extent7].[ServiceId]) AND (2 = CAST( [Extent7].[TicketType] AS int)) AND ([Extent7].[UserProviderKey] = @p__linq__14) AND (2 = [Extent7].[SupportLine])
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent8]
WHERE ([Extent8].[UserProviderKey] = @p__linq__15) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent9]
WHERE ([Extent9].[ServiceId] = [Extent1].[ServiceId]) AND (2 = CAST( [Extent9].[TicketType] AS int)) AND (2 = [Extent9].[SupportLine]) AND ([Extent9].[OperatorGroupId] = [Extent8].[OperatorGroupId])
)))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsServiceRequests] = 1) OR ((301 = CAST( [Extent1].[TicketState] AS int)) AND ([Extent2].[WfDisableServiceRequestTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent10]
WHERE ([Extent1].[ServiceId] = [Extent10].[ServiceId]) AND (3 = CAST( [Extent10].[TicketType] AS int)) AND ([Extent10].[UserProviderKey] = @p__linq__16)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent11]
WHERE ([Extent11].[UserProviderKey] = @p__linq__17) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent12]
WHERE ([Extent12].[ServiceId] = [Extent1].[ServiceId]) AND (3 = CAST( [Extent12].[TicketType] AS int)) AND ([Extent12].[OperatorGroupId] = [Extent11].[OperatorGroupId])
)))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent2].[AllowAccessToOtherOperatorsProblems] = 1) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent13]
WHERE ([Extent1].[ServiceId] = [Extent13].[ServiceId]) AND (4 = CAST( [Extent13].[TicketType] AS int)) AND ([Extent13].[UserProviderKey] = @p__linq__18)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent14]
WHERE ([Extent14].[UserProviderKey] = @p__linq__19) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent15]
WHERE ([Extent15].[ServiceId] = [Extent1].[ServiceId]) AND (4 = CAST( [Extent15].[TicketType] AS int)) AND ([Extent15].[OperatorGroupId] = [Extent14].[OperatorGroupId])
)))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsChanges] = 1) OR ((501 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableChangeTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent16]
WHERE ([Extent1].[ServiceId] = [Extent16].[ServiceId]) AND (5 = CAST( [Extent16].[TicketType] AS int)) AND ([Extent16].[UserProviderKey] = @p__linq__20)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent17]
WHERE ([Extent17].[UserProviderKey] = @p__linq__21) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent18]
WHERE ([Extent18].[ServiceId] = [Extent1].[ServiceId]) AND (5 = CAST( [Extent18].[TicketType] AS int)) AND ([Extent18].[OperatorGroupId] = [Extent17].[OperatorGroupId])
)))) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[TicketInvitations] AS [Extent19]
WHERE ([Extent19].[TicketId] = [Extent1].[Id]) AND (([Extent19].[InvitedUserProviderKey] = @p__linq__22) OR (([Extent19].[InvitedUserProviderKey] IS NULL) AND (@p__linq__22 IS NULL)))
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM (SELECT
[Extent20].[CustomerId] AS [CustomerId]
FROM [dbo].[CustomerUsers] AS [Extent20]
WHERE ([Extent20].[UserProviderKey] = @p__linq__23) AND ([Extent20].[CanAccessOthersTickets] = 1)
INTERSECT
SELECT
[Extent21].[CustomerId] AS [CustomerId]
FROM [dbo].[CustomerUsers] AS [Extent21]
WHERE [Extent21].[UserProviderKey] = [Extent1].[SubmitterKey]) AS [Intersect1]
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM (SELECT
[Extent22].[InternalGroupId] AS [InternalGroupId]
FROM [dbo].[InternalGroupUsers] AS [Extent22]
WHERE ([Extent22].[UserProviderKey] = @p__linq__24) AND ([Extent22].[CanAccessOthersTickets] = 1)
INTERSECT
SELECT
[Extent23].[InternalGroupId] AS [InternalGroupId]
FROM [dbo].[InternalGroupUsers] AS [Extent23]
WHERE [Extent23].[UserProviderKey] = [Extent1].[SubmitterKey]) AS [Intersect2]
) AS [GroupBy1]',N'@p__linq__0 bit,@p__linq__1 varchar(8000),@p__linq__2 varchar(8000),@p__linq__3 varchar(8000),@p__linq__4 varchar(8000),@p__linq__5 bit,@p__linq__6 bit,@p__linq__7 varchar(8000),@p__linq__8 varchar(8000),@p__linq__9 varchar(8000),@p__linq__10 varchar(8000),@p__linq__11 varchar(8000),@p__linq__12 varchar(8000),@p__linq__13 varchar(8000),@p__linq__14 varchar(8000),@p__linq__15 varchar(8000),@p__linq__16 varchar(8000),@p__linq__17 varchar(8000),@p__linq__18 varchar(8000),@p__linq__19 varchar(8000),@p__linq__20 varchar(8000),@p__linq__21 varchar(8000),@p__linq__22 varchar(8000),@p__linq__23 varchar(8000),@p__linq__24 varchar(8000)',@p__linq__0=0,@p__linq__1='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__2='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__3='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__4='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__5=1,@p__linq__6=0,@p__linq__7='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__8='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__9='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__10='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__11='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__12='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__13='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__14='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__15='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__16='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__17='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__18='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__19='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__20='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__21='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__22='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__23='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__24='31555851-b89d-4a15-bb05-5a6fd42f9552'
Generated DDL for related tables: (indexes are primary on PKs and FKs)
CREATE TABLE [dbo].[CustomerUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[CustomerId] [int] NOT NULL,
[CanAccessOthersTickets] [bit] NOT NULL,
CONSTRAINT [PK_dbo.CustomerUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[InternalGroupUsers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[InternalGroupUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[InternalGroupId] [int] NOT NULL,
[CanAccessOthersTickets] [bit] NOT NULL,
CONSTRAINT [PK_dbo.InternalGroupUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[InternalGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[OperatorGroupUsers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[OperatorGroupUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[OperatorGroupId] [int] NOT NULL,
CONSTRAINT [PK_dbo.OperatorGroupUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[ServiceDeputyManagers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[ServiceDeputyManagers](
[UserProviderKey] [varchar](184) NOT NULL,
[ServiceId] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceDeputyManagers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[ServiceId] ASC,
[TicketType] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[ServiceOperatorGroups] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
CREATE TABLE [dbo].[ServiceOperatorGroups](
[ServiceId] [int] NOT NULL,
[OperatorGroupId] [int] NOT NULL,
[TicketTypeValue] [int] NOT NULL,
[SupportLine] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceOperatorGroups] PRIMARY KEY CLUSTERED
[ServiceId] ASC,
[OperatorGroupId] ASC,
[TicketTypeValue] ASC,
[SupportLine] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
/****** Object: Table [dbo].[ServiceOperators] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[ServiceOperators](
[UserProviderKey] [varchar](184) NOT NULL,
[ServiceId] [int] NOT NULL,
[TicketTypeValue] [int] NOT NULL,
[SupportLine] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceOperators] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[ServiceId] ASC,
[TicketTypeValue] ASC,
[SupportLine] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[Services] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[Services](
[Id] [int] IDENTITY(1,1) NOT NULL,
[ParentId] [int] NULL,
[Name] [nvarchar](256) NOT NULL,
[Description] [nvarchar](max) NULL,
[Disabled] [bit] NOT NULL,
[NewTicketLimitedAccess] [bit] NOT NULL,
[Incident1stLineSupportLimitedAccess] [bit] NOT NULL,
[Incident2ndLineSupportLimitedAccess] [bit] NOT NULL,
[ServiceRequestLimitedAccess] [bit] NOT NULL,
[ProblemLimitedAccess] [bit] NOT NULL,
[ServiceRequestManager] [varchar](184) NOT NULL,
[IncidentManager] [varchar](184) NOT NULL,
[ProblemManager] [varchar](184) NOT NULL,
[Deleted] [bit] NOT NULL,
[WfDisableIncidentAssignedState] [bit] NOT NULL,
[WfDisableIncidentConfirmedState] [bit] NOT NULL,
[WfDisableIncidentTakeFromQueueAction] [bit] NOT NULL,
[WfDisableIncidentFinishSolutionAction] [bit] NOT NULL,
[WfDisableServiceRequestAssignedState] [bit] NOT NULL,
[WfDisableServiceRequestConfirmedState] [bit] NOT NULL,
[WfDisableServiceRequestTakeFromQueueAction] [bit] NOT NULL,
[WfDisableServiceRequestFinishSolutionAction] [bit] NOT NULL,
[WfDisableServiceRequestPostponeAction] [bit] NOT NULL,
[ChangeLimitedAccess] [bit] NOT NULL,
[ChangeManager] [varchar](184) NOT NULL,
[WfDisableChangeTakeFromQueueAction] [bit] NOT NULL,
[WfDisableChangeAssignedState] [bit] NOT NULL,
[WfDisableChangeStartPreparationAction] [bit] NOT NULL,
[IsDepartment] [bit] NOT NULL,
[InheritsFromDepartment] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForIncidents] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForServiceRequests] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForProblems] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForChanges] [bit] NOT NULL,
[AllowAccessToOtherOperatorsIncidents] [bit] NOT NULL,
[AllowAccessToOtherOperatorsServiceRequests] [bit] NOT NULL,
[AllowAccessToOtherOperatorsProblems] [bit] NOT NULL,
[AllowAccessToOtherOperatorsChanges] [bit] NOT NULL,
[AllowChangeDeadlineForIncidents] [bit] NOT NULL,
[AllowChangeDeadlineForServiceRequests] [bit] NOT NULL,
[AllowChangeDeadlineForProblems] [bit] NOT NULL,
[AllowChangeDeadlineForChanges] [bit] NOT NULL,
[AllowSelectPriorityForServiceRequests] [bit] NOT NULL,
[WfDisableIncidentCompletedState] [bit] NOT NULL,
[WfDoIncidentCompleteActionBySubmittersMessage] [bit] NOT NULL,
[WfDisableServiceRequestCompletedState] [bit] NOT NULL,
[WfDoServiceRequestCompleteActionBySubmittersMessage] [bit] NOT NULL,
CONSTRAINT [PK_dbo.Services] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[TicketInvitations] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[TicketInvitations](
[Id] [int] IDENTITY(1,1) NOT NULL,
[TicketId] [int] NOT NULL,
[InitiatorUserProviderKey] [varchar](184) NULL,
[InitiatorFullName] [nvarchar](max) NULL,
[InvitedUserProviderKey] [varchar](184) NULL,
[InvitedFullName] [nvarchar](max) NULL,
[Type] [int] NOT NULL,
[CreatedUTC] [datetime] NOT NULL,
CONSTRAINT [PK_dbo.TicketInvitations] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[Tickets] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[Tickets](
[Id] [int] IDENTITY(1,1) NOT NULL,
[ParentId] [int] NULL,
[ServiceId] [int] NULL,
[ServiceMailboxId] [int] NULL,
[TicketTypeValue] [int] NOT NULL,
[TicketTypeIdREF] [int] NOT NULL,
[SubmitterKey] [varchar](184) NOT NULL,
[SubmitterFullName] [nvarchar](256) NULL,
[CustomerId] [int] NULL,
[SolverKey] [varchar](184) NULL,
[SolverFullName] [nvarchar](256) NULL,
[Subject] [nvarchar](max) NULL,
[CreatedUTC] [datetime] NOT NULL,
[Archived] [bit] NOT NULL,
[MarkedAsSolvedUTC] [datetime] NULL,
[ArchivedUTC] [datetime] NULL,
[TicketSourceValue] [int] NOT NULL,
[OperatorKey] [varchar](184) NULL,
[DeadlineUTC] [datetime] NULL,
[DeadlineLastNotificatedPercentage] [int] NULL,
[UrgencyValue] [int] NULL,
[ImpactValue] [int] NULL,
[PriorityValue] [int] NULL,
[TicketStateValue] [int] NOT NULL,
[IncidentFunctionEscalatedTo2ndLineSupport] [bit] NOT NULL,
[Incident2ndLineSupportKey] [varchar](184) NULL,
[Incident2ndLineSupportFullName] [nvarchar](max) NULL,
[TicketType] [int] NOT NULL,
[Source] [int] NOT NULL,
[TicketState] [int] NOT NULL,
[Urgency] [int] NULL,
[Impact] [int] NULL,
[TicketSummaryState] [int] NOT NULL,
[ResolutionText] [nvarchar](max) NULL,
[ResolutionModifiedUTC] [datetime] NULL,
[ResolutionEdited] [bit] NOT NULL,
[ResolutionUserProviderKey] [varchar](184) NULL,
[ResolutionFullName] [nvarchar](max) NULL,
[TicketSubType] [int] NULL,
[ChangeRiskProbabilityValue] [int] NULL,
[ChangeImpactValue] [int] NULL,
[ChangeRiskCategoryValue] [int] NULL,
[RfcText] [nvarchar](max) NULL,
[RfcModifiedUTC] [datetime] NULL,
[RfcEdited] [bit] NOT NULL,
[RfcUserProviderKey] [varchar](184) NULL,
[RfcFullName] [nvarchar](max) NULL,
[ManualDeadline] [bit] NOT NULL,
[ContactInformation] [nvarchar](256) NULL,
[Imported] [bit] NOT NULL,
[ForceClosed] [bit] NOT NULL,
CONSTRAINT [PK_dbo.Tickets] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Index [IX_CustomerId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_CustomerId] ON [dbo].[CustomerUsers]
[CustomerId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_InternalGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_InternalGroupId] ON [dbo].[InternalGroupUsers]
[InternalGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_OperatorGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_OperatorGroupId] ON [dbo].[OperatorGroupUsers]
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceDeputyManagers]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_OperatorGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_OperatorGroupId] ON [dbo].[ServiceOperatorGroups]
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceOperatorGroups]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceOperators]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ParentId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ParentId] ON [dbo].[Services]
[ParentId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_TicketId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_TicketId] ON [dbo].[TicketInvitations]
[TicketId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_TicketInvitations_InvitedUserProviderKey_TicketId] Script Date: 7.5.2014 8:39:38 ******/
CREATE UNIQUE NONCLUSTERED INDEX [IX_TicketInvitations_InvitedUserProviderKey_TicketId] ON [dbo].[TicketInvitations]
[InvitedUserProviderKey] ASC,
[TicketId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_CustomerId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_CustomerId] ON [dbo].[Tickets]
[CustomerId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ParentId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ParentId] ON [dbo].[Tickets]
[ParentId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[Tickets]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceMailboxId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceMailboxId] ON [dbo].[Tickets]
[ServiceMailboxId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SolverFullName] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SolverFullName] ON [dbo].[Tickets]
[SolverFullName] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SolverKey] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SolverKey] ON [dbo].[Tickets]
[SolverKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SubmitterFullName] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SubmitterFullName] ON [dbo].[Tickets]
[SubmitterFullName] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SubmitterKey] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SubmitterKey] ON [dbo].[Tickets]
[SubmitterKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_Tickets_TicketType_TicketTypeIdREF] Script Date: 7.5.2014 8:39:38 ******/
CREATE UNIQUE NONCLUSTERED INDEX [IX_Tickets_TicketType_TicketTypeIdREF] ON [dbo].[Tickets]
[TicketType] ASC,
[TicketTypeIdREF] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
ALTER TABLE [dbo].[CustomerUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.CustomerUsers_dbo.Customers_CustomerId] FOREIGN KEY([CustomerId])
REFERENCES [dbo].[Customers] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[CustomerUsers] CHECK CONSTRAINT [FK_dbo.CustomerUsers_dbo.Customers_CustomerId]
GO
ALTER TABLE [dbo].[InternalGroupUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.InternalGroupUsers_dbo.InternalGroups_InternalGroupId] FOREIGN KEY([InternalGroupId])
REFERENCES [dbo].[InternalGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[InternalGroupUsers] CHECK CONSTRAINT [FK_dbo.InternalGroupUsers_dbo.InternalGroups_InternalGroupId]
GO
ALTER TABLE [dbo].[OperatorGroupUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.OperatorGroupUsers_dbo.OperatorGroups_OperatorGroupId] FOREIGN KEY([OperatorGroupId])
REFERENCES [dbo].[OperatorGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[OperatorGroupUsers] CHECK CONSTRAINT [FK_dbo.OperatorGroupUsers_dbo.OperatorGroups_OperatorGroupId]
GO
ALTER TABLE [dbo].[ServiceDeputyManagers] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceDeputyManagers_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceDeputyManagers] CHECK CONSTRAINT [FK_dbo.ServiceDeputyManagers_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.OperatorGroups_OperatorGroupId] FOREIGN KEY([OperatorGroupId])
REFERENCES [dbo].[OperatorGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] CHECK CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.OperatorGroups_OperatorGroupId]
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] CHECK CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[ServiceOperators] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperators_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperators] CHECK CONSTRAINT [FK_dbo.ServiceOperators_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[Services] WITH CHECK ADD CONSTRAINT [FK_dbo.Services_dbo.Services_ParentId] FOREIGN KEY([ParentId])
REFERENCES [dbo].[Services] ([Id])
GO
ALTER TABLE [dbo].[Services] CHECK CONSTRAINT [FK_dbo.Services_dbo.Services_ParentId]
GO
ALTER TABLE [dbo].[TicketInvitations] WITH CHECK ADD CONSTRAINT [FK_dbo.TicketInvitations_dbo.Tickets_TicketId] FOREIGN KEY([TicketId])
REFERENCES [dbo].[Tickets] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[TicketInvitations] CHECK CONSTRAINT [FK_dbo.TicketInvitations_dbo.Tickets_TicketId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Customers_CustomerId] FOREIGN KEY([CustomerId])
REFERENCES [dbo].[Customers] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Customers_CustomerId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.ServiceMailboxes_ServiceMailboxId] FOREIGN KEY([ServiceMailboxId])
REFERENCES [dbo].[ServiceMailboxes] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.ServiceMailboxes_ServiceMailboxId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Tickets_ParentId] FOREIGN KEY([ParentId])
REFERENCES [dbo].[Tickets] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Tickets_ParentId]
GO