SQLScript or Shell Script to Determine if Notification Mailer has gone down

Question

Does anyone have a SQLScript or UNIX command which determines if the Workflow Notification mailers have unexpectedly died?

Answer 1

It looks like the GSM Service Components can be running/stopped independent of the concurrent manager queues that normally start/stop them from Administer Managers or start_all/stop_all in OAM Generic Services. You could simply monitor fnd_svc_components, or use any of the SQLs below. If you search Metalink for FND_SVC_COMPONENTS, you will find a few articles that describe monitoring techniques.
SELECT component_name, component_status
FROM fnd_svc_components
WHERE component_type = 'WF_MAILER';
SQL> SELECT q.concurrent_queue_name||':'||d.user_concurrent_queue_name||':'||
DECODE(p.process_status_code,'A','$UP', '$DOWN')||':'||
DECODE(p.os_process_id,NULL,'NOPROCESS',p.os_process_id||':'||
DECODE(q.concurrent_queue_name,'WFMLRSVC','GSM Status: '||c.component_status))
FROM fnd_concurrent_queues q,
fnd_concurrent_queues_tl d,
fnd_concurrent_processes p,
fnd_svc_components c
WHERE q.concurrent_queue_name LIKE 'WF%'
AND q.enabled_flag = 'Y'
AND c.component_id = 10006
AND q.concurrent_queue_id=d.concurrent_queue_id
AND q.concurrent_queue_id = p.concurrent_queue_id(+)
AND p.process_status_code(+) = 'A'
Q.CONCURRENT_QUEUE_NAME||':'||D.USER_CONCURRENT_QUEUE_NAME||':'||DECODE(P.PROCES
WFWSSVC:Workflow Document Web Services Service:$UP:16418:
WFALSNRSVC:Workflow Agent Listener Service:$UP:16422:
WFMLRSVC:Workflow Mailer Service:$UP:16419:GSM Status: DEACTIVATED_USER
SQL> /
Q.CONCURRENT_QUEUE_NAME||':'||D.USER_CONCURRENT_QUEUE_NAME||':'||DECODE(P.PROCES
WFWSSVC:Workflow Document Web Services Service:$UP:16418:
WFALSNRSVC:Workflow Agent Listener Service:$UP:16422:
WFMLRSVC:Workflow Mailer Service:$UP:16419:GSM Status: RUNNING
select fcq.USER_CONCURRENT_QUEUE_NAME Container_Name, DECODE(fcp.OS_PROCESS_ID,NULL,'NotRunning',fcp.OS_PROCESS_ID) PROCID,
fcq.MAX_PROCESSES TARGET,
fcq.RUNNING_PROCESSES ACTUAL,
fcq.ENABLED_FLAG ENABLED,
fsc.COMPONENT_NAME,
fsc.STARTUP_MODE,
fsc.COMPONENT_STATUS
from APPS.FND_CONCURRENT_QUEUES_VL fcq, APPS.FND_CP_SERVICES fcs,
APPS.FND_CONCURRENT_PROCESSES fcp, fnd_svc_components fsc
where fcq.MANAGER_TYPE = fcs.SERVICE_ID
and fcs.SERVICE_HANDLE = 'FNDCPGSC'
and fsc.concurrent_queue_id = fcq.concurrent_queue_id(+)
and fcq.concurrent_queue_id = fcp.concurrent_queue_id(+)
and fcq.application_id = fcp.queue_application_id(+)
and fcp.process_status_code(+) = 'A'
order by fcp.OS_PROCESS_ID, fsc.STARTUP_MODE;
How to Check Whether Notification Mailer is Working or Not
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=415516.1
How To Receive An Alert When The Workflow Notification Mailer Crashes Post ATG RUP4
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=423116.1
Outbound Workflow Email Notification is Not Received
http://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=370327.1