SRM 7.0 - Process controlled workflow

Question

Hi,
Landscape -  SRM 7.0 SP05
Workflow - Porcess controlled
Scenario - Self service procurement
Problem:
1. We have mulitple level approval workflow for the shopping cart. I am using standard workflow task- 40007953 and using /SAPSRM/BD_WF_RESP_RESOLVER badi to determine agents.
2. All the potential approvers (managers) are determined correctly by this badi but the issue is work-item is sent to all the approvers at the same time where as the requirement is to sent the work-item to each approver in series i.e. only when the work-item is approved by the lower level manager, it should go to the higher level manager.  Currently, this workflow task sends the work-item to all potential approvers at one go who can start working on parallely which is not desired.
Could anyone please help me to resolve this?
Please note that adding additional process steps in the process-level configuration was the option but we could not opt for that at this point of development as we have gone too far in terms badi development for agent derterminiation
Thanks & regards,
Amit

Answer 1

Amit,
  It is not possible to send the work item to people in sequence by configuring only one process level. If you have only one process level, the agent determination will only be applicable to that process level. If you are trying to assign multiple agents to that step, then all will get the work item at the same time.
I recommend doing one thing, Create multiple process levels(= no of approval levels you want). For each process level you keep same event and expressions. But your agent determination badi implementation need to be tweaked. Here is how you can do that
Use Parameters along with agent determnation badi implementation. In other words derive Agents based on the value of parameter using your badi implementation. This parameter can be configured in Process Controlled Workflow Configuration.
Example,
Process step 1 - WF_BADI - Parameter1
Process step 2 - WF_BADI - parameter2
Now write some code in the WF_BADI to pick up particular agent if parameter value is Parameter1 , pick another agent if parameter value is parameter2. Doing this way you wont ve to redesign your BADI implementation as you are able to break up the Agent logic based on parameter values.
Virender Singh