SSIS Package No longer runs after changing Service to Domain user

Question

Hello, 
I changed the SQL Agent/SQL Service owner on our SQL 2008r2 Server and one of the jobs started to fail with the following message:
"     Description: SSIS Error Code DTS_E_OLEDBERROR.  An OLE DB error has occurred. Error code: 0x80004005.  An OLE DB record is available.  Source:
"Microsoft Office Access Database Engine"  Hresult: 0x80004005  Description: "Unexpected error from external database driver (????????).".  End Error  Error: 2014-05-30 14:47:18.68     Code: 0xC020801C    
Source: Upload Source - Page1_1$ [1]     Description: SSIS Error Code DTS_E_CANNOTACQUIRECONNECTIONFROMCONNECTIONMANAGER."
The AcquireConnection method call to the connection manager "test.xlsx" failed with error code 0xC0202009.  There may be error messages posted before this with more information
on why the AcquireConnection method call failed.  
The user running the service has local admin rights on the server and all of the other jobs are still running successfully. I can also export the package and run it without issue. Its only when its ran through a schedule/job agent that it fails. Any tips
would be great as i need to get this running yet today. 
Thanks!
Eric 

Answer 1

Hi Eric,
According to your description, the issue occurred after the job owner was changed. I suggest that you create a new job to run the package to see if the issue persists. If the issue doesn’t occur in a new job, the issue should be related to the operations
of changing job owner.
If the issue persists in a new job, the error message generallys occurs due to the Microsoft ACE OLE DB Provider 12.0. If you check the “Use 32 bit runtime” option to make the package run in 32-bit runtime mode, make sure the 32-bit Microsoft ACE OLE DB
Provider is installed on the server. If the  “Use 32 bit runtime” option is not checked, you need to install the 64-bit Microsoft ACE OLE DB Provider. You can get the appropriate version of Microsoft ACE OLE DB Provider from:
http://www.microsoft.com/en-in/download/details.aspx?id=13255 
If the Microsoft ACE OLE DB Provider 12.0 version correctly matches the package runtime mode, try to reinstall the Microsoft ACE OLE DB Provider. Moreover, the AccessDatabaseEngine.exe and AccessDatabaseEngine_x64.exe cannot be installed side by side.
Regards,
Mike Yin
TechNet Community Support