SSL Errors

I have separate accounts for my two kids and each of them just recently started having Safari problems when hitting HTTPS (SSL) web pages. (My account and my wife's do not have this problem.) We are all running v5.0.3 (6533.19.4). For example, when going to the Apple Login page they get an error saying "Safari can't establish a secure connection to the server to "support.apple.com" ". By looking in the Activity window for other SSL sites/pages, they get a number of errors like: "An ssl error has occurred and a secure connection..." for all the images on a page...they all have an https url. I've tried Chrome and it has similar problems..."Failed to load resource" messages in the javascript console.
So this seems to be more of a OS problem than specific browser. Maybe a Keychain problem? I'm not that familiar with Keychain yet so looking for some advice on how to further troubleshoot or better yet resolve.

Hi and welcome....
From the admin account.........
First, remove all Apple cookies from Safari / Preferences - Security.
Quit Safari (Command + Q) Relaunch Safari.
If that doesn't help, open Keychain Access /Applications/Utilities. Select Passwords on the left.
Delete this keychain: support.apple.com
Login to Apple Discussions with your AppleID user name and password.
See if that helps. If not, back in Keychain Access. Double click the support.apple.com keychain. Select the Access Control tab. If you don't see Safari in the window under: Always allow access by these applications, click + That will prompt a Finder window. Select Safari from the Applications folder then click Add.
Quit Safari, relaunch Safari. Try accessing Apple Discussions again.
Carolyn

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    at weblogic.servlet.internal.MuxableSocketHTTP.dispatch(MuxableSocketHTTP.java:619)
    at weblogic.socket.SSLFilter.dispatch(SSLFilter.java:281)
    at weblogic.socket.MuxableSocketDiscriminator.dispatch(MuxableSocketDiscriminator.java:285)
    at weblogic.socket.SSLFilter.dispatch(SSLFilter.java:281)
    at weblogic.socket.SocketMuxer.readReadySocketOnce(SocketMuxer.java:702)
    at weblogic.socket.SocketMuxer.readReadySocket(SocketMuxer.java:648)
    at weblogic.socket.PosixSocketMuxer.processSockets(PosixSocketMuxer.java:123)
    at weblogic.socket.SocketReaderRequest.execute(SocketReaderRequest.java:32)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <NEW ALERT with Severity: WARNING, Type: 0
    java.lang.Exception: New alert stack
    at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.closeWriteHandler(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.close(Unknown Source)
    at javax.net.ssl.impl.SSLSocketImpl.close(Unknown Source)
    at weblogic.socket.SocketMuxer.closeSocket(SocketMuxer.java:287)
    at weblogic.socket.SocketMuxer.cleanupSocket(SocketMuxer.java:625)
    at weblogic.socket.SocketMuxer.deliverExceptionAndCleanup(SocketMuxer.java:589)
    at weblogic.socket.SocketMuxer.deliverHasException(SocketMuxer.java:541)
    at weblogic.socket.PosixSocketMuxer.processSockets(PosixSocketMuxer.java:125)
    at weblogic.socket.SocketReaderRequest.execute(SocketReaderRequest.java:32)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <avalable(): 15551322 : 0 + 501 = 501>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <15551322 read(offset=0, length=501)>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <isMuxerActivated: false>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <15607581 SSL3/TLS MAC>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <15607581 received APPLICATION_DATA: databufferLen 0, contentLength 460>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <15551322 read databufferLen 460>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <15551322 read A returns 460>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <write ALERT, offset = 0, length = 2>
    <Dec 5, 2005 8:53:58 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.removeContext(ctx): 770107>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <Filtering JSSE SSLSocket>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.addContext(ctx): 7470368>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLSocket will be Muxing>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <isMuxerActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <1759783 SSL3/TLS MAC>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <1759783 received ALERT>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <NEW ALERT with Severity: WARNING, Type: 0
    java.lang.Exception: New alert stack
    at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handleAlertMessages(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
    at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
    at javax.net.ssl.impl.SSLSocketImpl.startHandshake(Unknown Source)
    at com.bea.sslplus.CerticomSSLContext.forceHandshakeOnAcceptedSocket(Unknown Source)
    at weblogic.security.utils.SSLContextWrapper.forceHandshakeOnAcceptedSocket(SSLContextWrapper.java:128)
    at weblogic.t3.srvr.SSLListenThread$1.execute(SSLListenThread.java:484)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <Alert received from peer, notifying peer we received it: com.certicom.tls.record.alert.Alert@e83a99>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <CLOSE_NOTIFY received from peer, closing connection: >
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <close(): 6234268>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <NEW ALERT with Severity: WARNING, Type: 0
    java.lang.Exception: New alert stack
    at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.closeWriteHandler(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.close(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handle(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handleAlertMessages(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
    at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
    at javax.net.ssl.impl.SSLSocketImpl.startHandshake(Unknown Source)
    at com.bea.sslplus.CerticomSSLContext.forceHandshakeOnAcceptedSocket(Unknown Source)
    at weblogic.security.utils.SSLContextWrapper.forceHandshakeOnAcceptedSocket(SSLContextWrapper.java:128)
    at weblogic.t3.srvr.SSLListenThread$1.execute(SSLListenThread.java:484)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <write ALERT, offset = 0, length = 2>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.removeContext(ctx): 7470368>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <isMuxerActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:02 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.removeContext(ctx): 7470368>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <Filtering JSSE SSLSocket>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.addContext(ctx): 22406146>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLSocket will be Muxing>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <isMuxerActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <24113997 SSL3/TLS MAC>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <24113997 received ALERT>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <NEW ALERT with Severity: WARNING, Type: 0
    java.lang.Exception: New alert stack
    at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handleAlertMessages(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
    at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
    at javax.net.ssl.impl.SSLSocketImpl.startHandshake(Unknown Source)
    at com.bea.sslplus.CerticomSSLContext.forceHandshakeOnAcceptedSocket(Unknown Source)
    at weblogic.security.utils.SSLContextWrapper.forceHandshakeOnAcceptedSocket(SSLContextWrapper.java:128)
    at weblogic.t3.srvr.SSLListenThread$1.execute(SSLListenThread.java:484)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <Alert received from peer, notifying peer we received it: com.certicom.tls.record.alert.Alert@ce4f39>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <CLOSE_NOTIFY received from peer, closing connection: >
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <close(): 11754736>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <NEW ALERT with Severity: WARNING, Type: 0
    java.lang.Exception: New alert stack
    at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.closeWriteHandler(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.close(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handle(Unknown Source)
    at com.certicom.tls.record.alert.AlertHandler.handleAlertMessages(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
    at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
    at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
    at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
    at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
    at javax.net.ssl.impl.SSLSocketImpl.startHandshake(Unknown Source)
    at com.bea.sslplus.CerticomSSLContext.forceHandshakeOnAcceptedSocket(Unknown Source)
    at weblogic.security.utils.SSLContextWrapper.forceHandshakeOnAcceptedSocket(SSLContextWrapper.java:128)
    at weblogic.t3.srvr.SSLListenThread$1.execute(SSLListenThread.java:484)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
    >
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <write ALERT, offset = 0, length = 2>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.removeContext(ctx): 22406146>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <isMuxerActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLFilter.isActivated: false>
    <Dec 5, 2005 8:54:10 PM EST> <Debug> <TLS> <000000> <SSLIOContextTable.removeContext(ctx): 22406146>
    ================

    The problem was due to the fact that the client application was using the new AES128 SSL ciphersuites, which are not supported in SP3/SP4. Here's BEA support's response:
    The following are the ssl cipher suite supported by weblogic server 8.1 sp4
    TLS_RSA_WITH_RC4_128_SHA
    TLS_RSA_WITH_RC4_128_MD5
    TLS_RSA_WITH_DES_CBC_SHA
    TLS_RSA_EXPORT_WITH_RC4_40_MD5
    TLS_RSA_EXPORT_WITH_DES40_CBC_SHA
    TLS_RSA_WITH_3DES_EDE_CBC_SHA
    TLS_RSA_WITH_NULL_SHA
    TLS_RSA_WITH_NULL_MD5
    TLS_RSA_WITH_NULL_MD5
    TLS_RSA_EXPORT124_WITH_RC4_56_SHA
    Support has been added for the following two AES cipher suites in WLS 8.1 SP5
    TLS_RSA_WITH_AES_128_CBC_SHA
    TLS_RSA_WITH_AES_256_CBC_SHA
    In order to use TLS_RSA_WITH_ AES_ 256_CBC_SHA cipher suite, you need you install JCE unlimited strength jurisdiction policy files instead of the policy files that are shipped with the JDK by default The jurisdiction files can be found at <http://java.sun.com/products/jce/index-14.html>
    Only TLS_RSA_WITH_AES_256_CBC_SHA requires the judisdiction files. TLS_RSA_WITH_AES_128_CBC_SHA does not
    --------

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