SSRS 2008 R2 auth error

Hi Everyone,
I'm migrating from one server to another. SSRS works on the old setup just fine, and I've managed to get it working for me (as admin) on the new server just fine (both by browsing locally and from my laptop remotely). FYI, the new Sql Server is on a hosted
server which is not part of our domain - but the same users are created on both. 
However, a user I'm testing the new server with (who isn't an admin) cannot get SSRS to work. I've added her in SSRS under Site Settings as a user, and also given access in the root folder settings.
RDPing on the new server and running  IE (http://localhost/Reports), she gets the error: "User <domain\username> does not have the required permissions. Verify that sufficient permissions have been granted and Windows User Account Control
(UAC) restrictions have been addressed). This doesn't happen in Chrome locally - that's a whole other set of errors!
Trying remotely (from her laptop on our LAN), she gets the main Report Manager page, with the list of all reports on it. However, when she selects a report, she gets:
-And error has occurred during report processing. (rsProcessingAborted)
 - Cannot create a connection to data source 'DataSource1'. (rsErrorOpeningConnection)
  - Login failed for user '<DB machine/username>'
"DataSource1" is the default data connection within the report definition and is just setup for Windows Auth. Looking on the existing setup, I cannot see her with a username on sql server, and yet it still works!
As you can see, very different behaviours. Ideally, I'm after getting the remote connection from the laptop working - but I would like to understand both issues ideally.
I've got the old infrastructure and compared permissions for various things but I cannot see any differences. Any help would be appreciated!

Hi Tifosi256,
According to your description, you have issue when migrating your SQL server to another server. A user with granted permission can’t access Report Manager on IE/Firefox locally. And when connecting server remotely, this user can’t open a connection to data
source. Right?
In Reporting Service, we can use Windows User Account to access Report in browser. In different browsers, they have different security level for different system roles. In this scenario, the user is not system admin, when she access the Report Manager, the
site of Report Manager might be denied by IE/Firefox. And when the user back to her laptop, I think she might be system admin in her own system. So the Report Manager site can be accepted by browser. For this reason, we can go to IE/Firefox, add the Report
Manager URL as Trusted site. 
For the data source connecting issue, the reason why the user can’t open a connection to data source because when we connect to data source, we act as a Windows User. If this user has no authority to access database, it will be unable to open a connection
to data source. However, we have two options to solve this problem. One is go to Database Engine in SQL Server Management Studio. Add the user in Security. 
The other is go to the Report properties in Report Manager. In Data Sources, Select Credentials stored securely in the report server. Put in a Window User Account which has authority to access the database. Select Use as Windows credentials when connecting
to the data source. So we can act as the user with granted authority when connecting data source.
If you have any question, please feel free to ask.
Best Regards,
Simon Hou
  

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    Mudassar

    Nope. I dont think you would be able to open a higher version report on a lower versions client tool as it is. However you can do this small workaround and make it work most times
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    Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

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    Nag Pal MCTS/MCITP (SQL Server 2005/2008) :: Please Mark Answer/vote if it is helpful ::

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