SSRS Report Manager does not open on Vista Business Edition machine - Server Error in '/Reports' Application

Hi
Thank you for your support.
I have a Vista laptop that cannot connect to Report Manager URL. Same Windows account on an XP machine works just fine.
Note: - Reporting Services is not installed on Vista machine , this is a client that connects to a SQL Server 2008 R2 and Reporting server instance.
On Vista workstation, I tried diabling UAC, tried Run As, added trusted sites, other browsers, IP/FQDN/name changes in URL. - no change.
Server Error in '/Reports' Application
Some or all identity references could not be translated.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
[IdentityNotMappedException: Some or all identity references could not be translated.]
System.Security.Principal.SecurityIdentifier.Translate(IdentityReferenceCollection sourceSids, Type targetType, Boolean forceSuccess)
System.Security.Principal.SecurityIdentifier.Translate(Type targetType)
System.Security.Principal.WindowsIdentity.GetName()
System.Security.Principal.WindowsIdentity.get_Name()
Microsoft.ReportingServices.UI.GlobalApp.Application_AuthenticateRequest(Object sender, EventArgs e)
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Macca

Hi Macca,
Per my understanding that you got the error message when access the report manager in the client vista machine which have't install the reporting services instance and access to the Windows XP machine works fine, right?
I assumed that you have installed the Reporting Services instance in this WIndows XP machine, Could you please check in the third machine with the vista os to see if you will got the same error message.
The issue can be caused by many factors:
If the third machine can connect to the report manager remotely, the issue can be caused by this vista machine.
Similar thread for your reference:
http://www.windows-tech.info/15/69e51d5566a67ef2.php
https://technet.microsoft.com/en-us/library/bb630430(v=sql.105).aspx
If the other machine also can't access the report manager, the issue caused by some configuration not correct for the remote connection(https://msdn.microsoft.com/en-us/library/ms156305.aspx)
If you are using Windows Vista or Windows Server 2008, you must configure Report Manager for local administration, please check to make sure the "Service Account" is the domain/user account which exists in the local administrator group.
Please check the rsreportserver.config file and make sure <RSWindowsNegotiate/> is the first value in <AuthenticationTypes> section. By default, the rsreportserver.config file is located in the path like: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting
Services\ReportServer
Similar thread for your reference:
Reporting Services 2008 Web Service URL - Access Denied error
http://www.sqlservercentral.com/Forums/Topic697167-146-1.aspx
If your problem, still exists, please try to provide more details information in the log file which path is: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles
Any problem, please feel free to ask.
Regards
Vicky Liu
Vicky Liu
TechNet Community Support

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