Ssrs subscription service Job not trigggering

Hi,
I am using sql 2012 standard edition-and server is configured n single box on azure vm-
there is DNS/AD/Sql/SharePoint/Project Server 2013 are all in same box on azure- no problem on performance  complain till date on performance.
2 parties hosted their servers on this same box-
1st party have DNS name and AD with their company name say contoso.com
2nd party is my client-but here he uses office 365 enterprise edition- so don't required AD/DNS/etc- say TechNet.com
Issue- is-when I configured ssrs report subscription service-email are not triggering ?
this link I am looking to resolve email issue-
https://technet.microsoft.com/en-us/library/ms159155(d=printer,v=sql.110).aspx
Any suggestion pls
thnks

Hi mafab,
Generally, when you create an subscription, several things are added to the RS server:
A row is placed in the Subscriptions table.
A row is placed in the Schedule and ReportSchedule tables.
A SQL Server Agent job is created.
 When the subscription runs several things happen:
The SQL Server Agent job fires and puts a row in the Event table
The RS server service has a limited number of threads (2 per CPU) that poll the Event table
When it finds an event, it puts a row in the Notifications table and
starts processing
So, from the snapshot you have provided, we can see that the subscription haven't run yet. the issue can be caused by many facotrs, it can be caused by the SQL Angent Job stoped or your SQL Sever Reorting Service is stoped at the time of the Last Run time,
it can also caused by someone changed the schedule time in the job like below:
Please try to find the details error message in the log file to help us better analysis about the root cause. The path of the log file like:(please find the correct date of the log file)
C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\LogFiles
Good blogs about troubleshooting of the subscription issue:
http://blogs.msdn.com/b/deanka/archive/2009/01/13/diagnosing-and-troubleshooting-subscriptions.aspx
http://blogs.msdn.com/b/deanka/archive/2010/02/16/troubleshooting-subscriptions-part-ii-using-the-report-services-trace-log-file.aspx
If you still have any problem, please feel feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

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