Stop pop-up ads and pages
I have tried all suggested Privacy fixes to stop pop-up ads and pages. None seem to work. Virtually EVERYTIME I go to a specific webpage Firefox opens a second web page for some advertisement. Also, on these pop-up pages, as well as original, there are different pop-ups.
I hope to hear back with a definitive solution. Because I have tried everything suggested I am going to now uninstall Firefox. BTW, I do not have these problems with IE or Chrome.
Which is better, this text or raw data?
Application Basics
Name: Firefox
Version: 25.0.1
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
Extensions
Name: Addictive Typing Lessons
Version: 4.0
Enabled: true
ID: [email protected]
Name: Adobe Acrobat - Create PDF
Version: 1.2
Enabled: true
ID: [email protected]
Name: McAfee SiteAdvisor
Version: 3.6.3
Enabled: true
ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}
Name: RoboForm Toolbar for Firefox
Version: 7.9.2.5
Enabled: true
ID: {22119944-ED35-4ab1-910B-E619EA06A115}
Name: WordWeb one-click lookup
Version: 5.0.4406
Enabled: true
ID: [email protected]
Name: YouTube Video Downloader
Version: 1.0.0.6
Enabled: true
ID: {2b55ea1c-5d12-4fb5-bb9b-2067f8eda4ca}
Name: AVG SafeGuard toolbar
Version: 17.1.2.1
Enabled: false
ID: avg@toolbar
Name: Numpad Typing Drills
Version: 1.4.0
Enabled: false
ID: numpadtyping@tomkennedy
Name: Skype Click to Call
Version: 6.13.0.13771
Enabled: false
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Name: Start Page
Version: 1.0
Enabled: false
ID: {58d2a791-6199-482f-a9aa-9b725ec61362}
Important Modified Preferences
accessibility.blockautorefresh: true
accessibility.typeaheadfind: true
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.sessionstore.max_tabs_undo: 0
browser.sessionstore.max_windows_undo: 0
browser.sessionstore.resume_from_crash: false
browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
browser.startup.homepage: https://www.mozilla.org/en-US/
browser.startup.homepage_override.buildID: 20131112160018
browser.startup.homepage_override.mstone: 25.0.1
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 25.0.1
font.internaluseonly.changed: true
font.name.serif.x-western: Trebuchet MS
font.size.variable.x-western: 12
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3306061&SearchSource=2&CUI=UN20646219621131818&UM=2&q=
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1386279760
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npappdetector: 1
plugin.state.npconduitfirefoxplugin: 2
plugin.state.npdeployjava: 0
plugin.state.np-mswmp: 2
plugin.state.nppdf: 1
plugin.state.npsitesafety: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_bgcolor: false
print.printer_HP_Officejet_Pro_8600_(Network).print_bgimages: false
print.printer_HP_Officejet_Pro_8600_(Network).print_colorspace:
print.printer_HP_Officejet_Pro_8600_(Network).print_command:
print.printer_HP_Officejet_Pro_8600_(Network).print_downloadfonts: false
print.printer_HP_Officejet_Pro_8600_(Network).print_duplex: 242708548
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_edge_top: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_evenpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_footercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_footerleft: &PT
print.printer_HP_Officejet_Pro_8600_(Network).print_footerright: &D
print.printer_HP_Officejet_Pro_8600_(Network).print_headercenter:
print.printer_HP_Officejet_Pro_8600_(Network).print_headerleft: &T
print.printer_HP_Officejet_Pro_8600_(Network).print_headerright: &U
print.printer_HP_Officejet_Pro_8600_(Network).print_in_color: true
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_left: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_right: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_margin_top: 0.5
print.printer_HP_Officejet_Pro_8600_(Network).print_oddpages: true
print.printer_HP_Officejet_Pro_8600_(Network).print_orientation: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_page_delay: 50
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_data: 1
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_height: 11.00
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_type: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_size_unit: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_paper_width: 8.50
print.printer_HP_Officejet_Pro_8600_(Network).print_plex_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution: 242634820
print.printer_HP_Officejet_Pro_8600_(Network).print_resolution_name:
print.printer_HP_Officejet_Pro_8600_(Network).print_reversed: false
print.printer_HP_Officejet_Pro_8600_(Network).print_scaling: 1.00
print.printer_HP_Officejet_Pro_8600_(Network).print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_8600_(Network).print_to_file: false
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_right: 0
print.printer_HP_Officejet_Pro_8600_(Network).print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
security.csp.enable: false
security.default_personal_cert: Select Automatically
security.mixed_content.block_active_content: false
security.OCSP.enabled: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1384791215
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x0102
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 6-27-2013
Driver Version: 9.17.10.3223
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2
NSS
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSSMIME
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSSSL
Expected minimum version: 3.15.3 Basic ECC
Version in use: 3.15.3 Basic ECC
NSSUTIL
Expected minimum version: 3.15.3
Version in use: 3.15.3
Similar Messages
-
How do I stop all the ads and popups when Adblock won't work?
I've been having trouble with Safari and Google Chrome, but of ads and popups. I downloaded an extension called Adblock, but it hasn't worked for me at all.
On my Macbook I can easily go on Safari or Google Chrome without any kind of popups, and now that I know, that Adblock doesn't work, doesn't work, I really don't know what to do. I've checked Preferences in Safari and in Security I have checkmarked the first three things saying:
Warn me when a fraudulent website is visited - checkmarked
Turn on JavaScript - checkmarked (if I don't checkmark it, I won't be able to check my bank account and stuff like that)
Block pop-ups - checkmarked
Please I beg of you, Apple or someone else help me.Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
F
ix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Remove Pop-up ads and windows in safari and firefox?
How do I get rid of the endless pop-up ads and windows in safari and firefox? They have been happening for about a month. I ran EtreCheck:
Problem description:
Pop up ads and windows appear nearly continuously in both Safari and Firefox. Has been happening for about a month.
EtreCheck version: 2.1.8 (121)
Report generated February 20, 2015 at 3:20:43 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 368
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 4:3:53
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (386.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Conduit [Adware! - Remove]
Downlite [Adware! - Remove]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.vsearch.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.perion.searchprotectd.plist [Click for support]
[not loaded] com.vsearch.daemon.plist [Adware! - Remove]
[running] com.vsearch.helper.plist [Adware! - Remove]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Box Sync Application (/Applications/Box Sync.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.10 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Yahoo! Installer 3: Version: 1.0.128 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.10 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
WebEx: Version: 1.0 [Click for support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
Trovi Search for Safari
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 749.30 GB Disk used: 362.72 GB
Destinations:
My Passport Studio [Local]
Total size: 1.00 TB
Total number of backups: 6
Oldest backup: 2013-09-12 15:08:12 +0000
Last backup: 2015-02-19 14:34:17 +0000
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 362.72 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
5% coreaudiod
4% Safari
1% ocspd
0% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
292 MB com.apple.WebKit.WebContent
241 MB mds_stores
172 MB AdobeAcrobat
155 MB Microsoft Outlook
146 MB Safari
Virtual Memory Information: ℹ️
3.72 GB Free RAM
2.74 GB Active RAM
746 MB Inactive RAM
1.38 GB Wired RAM
580 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 20, 2015, 11:15:39 AM Self test - passed
Feb 19, 2015, 04:44:18 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2015-02-19-164418_[redacted].hang
Feb 19, 2015, 08:08:55 AM /Library/Logs/DiagnosticReports/mds_stores_2015-02-19-080855_[redacted].crash
Feb 19, 2015, 08:07:42 AM /Library/Logs/DiagnosticReports/iPhoto_2015-02-19-080742_[redacted].hang
Feb 18, 2015, 02:51:55 PM /Library/Logs/DiagnosticReports/mds_stores_2015-02-18-145155_[redacted].crash
Feb 19, 2015, 04:43:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-02-19-164305_[redacted].craPlease review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/ -
it only allows an imap4 account, this has now stopped pop 3 sending and receiving on iphone 4s, what do i do?
its a personal ipad, its my wifes actually.. bought it last week. i have managed to finally add it as a pop server... wasnt giving the option to choose imap or pop just automatically ? Emails now seem to be incoming again however the issue is sending an email.... all settings are correct for a blueyonder email account, it shows in sent items but not received at the recipients end..
I know its an issue with the SMTP settings on the ipad and iphone as sending it from online mail works fine... very strange? any advice -
Can't get rid of pop up ads and my pop up is on.
When I first got my Mac I had no trouble going to sites and no pop up ads. My pop up blocker is on and I can't go to sites without pop up ads from other places showing me where to get items from or advertising and a little place pops up when it is underlined a word for ads. This is very annoying I can't shop without pop ups showing me ads on stuff. Help!
You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
Pop-up ads and non-functional links in Safari upgrade
I have recently upgraded my imac from OSX10.5.8 to OSX10.6 and have made all the necessary upgrades to be as current as I can, this means I now have OSX10.6.8 and Safari 5.1.7. However, everytime I use Safari I get several pop-up "sponsored ads" that appear in the bottom right-hand corner, even with the "block pop-up windows" box checked in preferences. Also, sometimes when I click on links, a new tab opens but nothing comes up (the address space is blank, these links work fine in Firefox), or the link will take me to an ad website, a search-engine website, or some other website that has nothing to do with the link I clicked on; when I go back and click the link again, it takes me to the right place. I tried using Firefox but the pop-up ads still appeared, so this is obviously not stricly a Safari problem. However, these problems were not there before I upgraded my software. Any thoughts? I have checked my extensions in preferences and I only have two: A DivX plus web player, and a Safari flash player.
thanks in advanceThey're not pop-ups. How do you expect any software to distinguish between the ad videos and the actual video you want to see?
-
How do I remove MacSmart ads and/or any pop-up ads and PUPs?
How do I remove MacSmart ads and all other PUPs from my Air?
Also what the word on the street about which are the leading consumer AV/AM freemium apps available now?
Thanks,
J-Read this for an explanation and possible solution: How to install adware
Also what the word on the street about which are the leading consumer AV/AM freemium apps available now?
I'm not quite sure I understand what you're asking, but if it concerns "anti-virus" utilities they are worthless on a Mac and cannot prevent you from installing adware as described above.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in overlooking point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
How can you remove unwanted pop-up ads and the virus creating them?
I think I downloaded virus which causes unwanted pop-up ads that cannot be removed. There is only the option to minimize, not close and they continually pop-up. What can be done to run a safe virus scan and remove the unwanted pop-ups?
Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window. Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Relaunch Safari holding the shift key down.
Identify and remove adware/malware
http://www.thesafemac.com/arg/
http://www.thesafemac.com/mmg/ -
Hello everyone. I have noticed many pop-up ads coming up when I am online. I was just wondering if there was a way to stop them from coming up. Please let me know if there is.
If you're using Safari, choose "Block Pop-Up Windows" under the Safari menu.
-
Can't stop Pop up ads on yahoo home page
Hi,
I have 3GS with latest 4.3.3 os. Last couple of days, every time I open yahoo home page (uk.m.yahoo.com) I get pop up ad at bottom of the page. Clicking on the close button only removes it to a tap that appears at edge of screen. If I open the ad to full page and close the ad it doesn't disappear but goes back to sitting at the bottom of the page again. The ad is for the 'green lantern' or 'lynx body spray'. I've been into safari settings and the block pop ups is on. I've cleared history, cookies and cache, Rebooted iPhone but it keeps appearing.
This pop up is really annoying and blocks the view of the bottom of the screen! Never had this problem til couple of days ago. I'm on a data plan so it's not because I'm pay as you go.
Any help would be appreciated as it's driving me nuts!Update-
If I select an article from yahoo's home page and then use the 'back' button at the top of the articles page, when returning to yahoo's home page the ad dissapears. If I use the iphones 'back' button to return to yahoo's home page then the ad returns!
Not a fix but a work round to not have annouying ads filling bottom of yahoo's home page! -
Can't stop pop-up ads on Safari
Using OS X 10.9.2, Mavericks. Safari preferences has pop-up blocker turned on, but in the lower left corner of the Safari window, a square pops up with some sort of ad. There is a button that when clicked, causes the ad to reduce in size, but not disappear completely.
Also, part of the text on the page being displayed, has words underlined with two lines. When the cursor passes over these double underlined words, an ad for some product pops up. There is no consistency for the product in the pop-up.
Anyone else having similar issues? Got a cure??1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Shows tons of unwanted pop-up ads and get redirected to unknown sites automatically
When i started my PC lately, it was fine. But now i have a problems With my computer. When I connect my system to Internet and start browsing, I find lots of unwanted ads coming on my desktop. Aside this my browser also get redirected automatically to unknown websites.
After spending time lots of time Internet I finally found something really helpful. See what solved my problem :- http://bit.ly/1FFyKZyClick here and follow the instructions, or if they don't cover the type of adware on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(117593) -
How to get rid of excessive pop-ups, ads, and unwanted redirects
About month or two ago, I started getting excessive ads on my computer. Scams, Microsoft stuff, Adobe Flash upgrades hat were obviously fake. The ads generally appeared on the pay, but evolved to gene ate separate tabs and windows. It gets really annoying when i can't click twice without getting a scam, or being redirected. I don't know if there are similar topics. i'm not going to look cause in the 5 minutes it took for me to write this, I've been redirected TWICE. I hope someone can help me. Adblock previously installed, but was uninstalled BECAUSE IT DID ****. I am an active gamer, particularly Minecraft.
-Brian
P.s, before someone asks, yes, I already held a cross up to my computer. It didn't work.You may have installed the "VidX" trojan, perhaps under a different name. To remove it, first open the Applications folder by selecting
Go ▹ Applications
from the Finder menu bar, or by pressing the key combination shift-command-A. Look for an item named "VidX," "MacVx," "MacSmart," or similar. If present, drag it to the Trash and empty. If in doubt, delete any application you don't recognize.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extension you don't know you need. If in doubt, remove all of them. You may well have more than one that's adware or spyware. -
I have recently started seeing millions of pop-up ads on website pages. It is not something that normally happens. They open new windows with ads for online gambling, online dating among other things. I am growing sick and tired of these ads, and have tried multiple things. I have uninstalled and reinstalled software, I have blocked pop-up ads and unenabled Java script. I have tried everything I could find, but nothing has worked. I have even downloaded AdBlock and Clean Genius. Nothing has even remotely changed this annoying trait. I hope this can be a quick fix I can perform and not something that will have to be done by a tech-hand. Please, if you know anything about this issue, let me know how to fix it.
Thanks.Unfortunately, you have installed malware by clicking on a pop up ad.
Removal instructions here >> The Safe Mac » Adware Removal Guide
Uninstall CleanGenius > Mac App uninstaller: How to uninstall the Macintosh applications with CleanGenius uninstaller on Mac OS X?
Third party maintenance utilities are not necessary on a Mac and can actually do more harm than good and cannot remove malware > Mac App uninstaller: How to uninstall the Macintosh applications with CleanGenius uninstaller on Mac OS X? -
How to stop endless ads and pop-ups
I can't use Safari without constantly being rerouted to an ad or being interrupted by a pop-up. I didn't use to be like this. How do I stop it?
Alternatively check this: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
And, since you're a teacher, educate yourself by reading this: How to install adware
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