Strange behavior when printing a PO in SRM

Hi,
     We just done a copy of environment and have upgraded the kernel. When we try to print a PO (from the output tab in the PO) we are getting the error Device Window default printer does not exist. Moreover when i went in debug i found that the error appears when the conversion exist SPDEV is called. There a select is carried out in table TSP03L with the value stored in the printer area. What is weird is that the entry exist in the table but the value stored on the screen seem to hold a special characters that makes its unable to find the correct entry.
Have you ever encounter this issue. Is it possible to define different character set for the back-end and the srm web pages?
Thank you for your help.

I found a solution.   Rename the Text layer by adding a space before or after the numerals.  Now the duplicates are named as the written text with a suffix  increased by 1 for each additional duplicated layer.

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