Strange problem pasting and backspacing in Mail.app

I've been having a strange problem in Mail.app when composing messages. Suppose I have a short, three-line message like this:
Hi John,
Here's the quote from Einstein:
Simple enough, right? So then I go to another application -- for example, Firefox -- to copy some text that I want to paste in. I put the text cursor at the point where I want to paste the text; in this example, after "Einstein:". I paste. And then it looks like this:
Hi John,
"Anyone who has never made a mistake has never tried anything new."
Here's the quote from Einstein:
That's right: it pastes the text ABOVE the line where I want it, instead of just on the same line. It doesn't matter if I choose regular "Paste" or "Paste and Match Style."
Now, I tried to be smart, and put a blank line below where I wanted to the text. When I paste it in, I get the pasted text below "Einstein:" just as you would expect. But if I click at the beginning of the pasted text, and then press backspace so it goes up to the previous line, then it jumps ABOVE the line I want and the result is identical to the one illustrated above.
Any ideas? This is driving me nuts. When I have copied text that I want to paste into an e-mail, I have to compose my messages elsewhere (usually BBEdit) and then paste them into Mail.app in their entirety. HELP!
Also, no: I have zero copy/paste problems in any other application. I have no clipboard add-on software, either.
(note that I'm at OS X 10.5.8 despite the "product" remark below)

I have the same problem. It also happens in notes.
Now I created a note in Mail on my Macbook and had this problem: Backspacing a line moved it above the previous paragraph. Then I opened the same note on my Ipad, and I did not have the problem, I could simply backspace the same line and it was connected to the end of the previous paragraph. What I did see in my Ipad note however was that the two paragraphs had a different font (which was not visible on macbook, until I edited it on my Ipad). Somehow my macbook mail creates unsolicited separate paragraphs, which use different invisble fonts, and these paragraphs may not be merged.
The same problem probably also causes email messages that I compose on my macbook to end up at the recipient in a very different font (i.e., lines/ paragraphs are larger and/or in different font.) than what I see when composing the message. This is really annoying, because it makes you look like a complete moron who is unable to compose a properly edited message.

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The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted problem continues

opps. Long title there... The past few days my Mail app has started downloading multiple copies of e-mails from all pop servers. This is only happening on my Macbook not other macs. Deleting mail from server does not help. I ran ClamXav found 2 viruses deleted those. Checked for software update and installed suggested downloads. Problem still contintues. Any suggestions?

Folks,
even after having repaired the inbox folder under "properties" a few times, I still had some e-mails where the contents are different from the subject line.
In other words in the inbox there are two e-mails: one with subject line "abc", and another one with subject line "def".
When I display the e-mail with the subject line "abc", the contents are from the e-mail with the subject line "def" in the in-basket.
What else can be done to correct this problem?
Thanks and best regards.
Fred Kunz-Shirzad
Chemin Ronzeures 6A
1297 Founex VD
Switzerland
[email protected]

Copy and paste not working in Mail app on my iPod Touch 32GB

I have an iPod Touch and cannot copy or paste anything in the Mail application. I have no problem copying or pasting in other applications. Unfortunately, being able to copy and paste into/from Mail is probably one of the most important things that I need to do on my Touch.
I don't know if this means anything, but I do notice that the tiny progress indicator, just to the right of the WiFi indicator on the top left of the screen, never stops spinning when I'm in Mail.
I have a 32GB 3rd-generation Touch which is not jail broken, if that even makes sense for a non-iPhone (I've seen this problem mentioned regarding jail broken iPhones).
By the way, I can SELECT text (or position the cursor) with the magnifying glass, no probem. It just never pops up the copy/paste bubble thingy.
Thank you for any advice. This is a real bummer in what otherwise has been a downright ethereal experience with my new Touch.
(I don't know what ethereal means either, but you get my drift.)

Genius I'm certainly not but I'm glad it worked.
FYI, a Reset is a common troubleshooting step for may iPod/iPhone software issues. I generally Reset my iPhone once/week or so, whether I think it needs it or not.
Welcome to the forums.

A problem to sync emails in Mail app between iMac and Macbook Air

Hello members,
I have had a problem that can't sync emails in Mail app(OSX Mavericks) betwee iMac and Macbook Air. I have iCloud mail account and several Gmail accounts on the mail app.
Is there anyone to help me?

When both are at home on the same network and sharing drives, you can use a variety of tools. Check the App store for fily syncronization. Also, OS X includes rsync if you are a UNIX command line person, and there are shareware GUI's for rsync as well (RsyncX was one I remember). Then there are commercial tools like Chronosync.
Another, albeit to my mind cumbersome way, is to use an airport time capsule and time machine. You use TM to backup each machine, and use the option in TM to browse another TM backup to restore from (eg. come home from a trip, backup the MacBook Air, then log on to the iMac, browse to the MBA backup volume and restore what you recently worked on from there).
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Over the past week the Mac mail app on my iPad 2 has become locked in vertical orientation and only in the orientation such that the bottom is orientated toward the menu button. Any advice? This is the only app that seems to have been affected.

For the past week or two, my Mac Mail app for my iPad 2 has been stuck in vertical orientation. This is the only app that is similarly affected. Moreover, it will only orient itself such that the bottom is toward the menu button on the iPad. Please advise if you have a solution.

Try closing the Mail app via the taskbar and see if it rotates when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Missing messages and other recent Mail.app quirks

HI,
Although I've read through many post on this issue, I haven't found one that seems to apply to my situation. And, the process seems really confusing... so I thought I'd ask you guy's.
I rebuilt my inbox's last night, and:
1. 1 of my 2 POP inbox's is now empty (except for a couple new mails today). There were about 150 messages.
2. My .mac inbox is receiving mails, but first the little spinner thing wouldn't stop spinning, and has switched to a blue clock looking thing that's stuck at about 10:30 (may have moved to 11:00 now?).
3. Drafts don't seem to be saving.
4. Seems that the audio feedback is gone or was gone (the sound is up and the speakers to work).
5. I was getting a strange error message when sending that I didn't write down (something to do with the Trash and 0 space or something).
I've been on this new machine (OS 10.4.5) since November with no Mail.app (2.0.7) trouble at all (I moved from a TiBook that had once had Panther on it). And, I didn't let this last Security update install. I had been trying to resolve some POP SMTP server issues, but went with .mac with the "reply to" option (I'm stuck in a hotel in southern China), and I did lose one email that I had just sent... which prompted the rebuild of the mailbox's. Still can't find that missing email- but I did get a reply from the person I sent it to.
There weren't many messages in that now empty inbox, but they were the important ones (which I think I located in Library > Mail folder thanks to you folks).
I can survive with issues 2 - 5 above if necessary, but I'd really like to deal with the missing message problem.
Should I just "import mailbox's" back in and hope it all works? Will I lose those new mails from today? Can you offer me any advice?
Sorry if I rambled on too much (too much spare time on a Sunday morning in China), and thank you in advance for any thoughts,
Guy

Guy,
Different answers for each file. The CachedData1 is a leftover file from an IMAP or .mac account -- Mail no longer uses that method of caching, so delete.
The two MessageUidsAlreadyDownloaded are used with each POP account, and are still valid file types -- however, one of them should be modified each time you access your POP server -- check the dates modified again.
The two files named to begin with Incoming are leftovers, and probably must simply be deleted. They resulted in the mailbox where you found them when a message had been received (even if by transfer) and that mailbox was not opened prior to the conversion. In Panther, and earlier, these files would disappear when the mailbox was opened to view. It probably is only one or two messages -- the Incoming_Mail file can be read with TextEdit to confirm.
I think the Envelope Index Journal results during an incomplete indexing attempt Mail has made at some point, was meant to be temporary -- I am not entirely sure about this, but I do not have one.
The time out on port zero is one I need to research -- although I have seen a few reports, and think there is some explanation, I cannot remember as I write this.
There is an ongoing issue with .mac and continuation of the indicator for activity -- I see this on my iBook G4, but not on my G5. Useless needed for Offline use, set Mail Preferences/Accounts/Advanced to Don't save all message and attachment for Offline viewing, which may help. I hope this one get addressed in some future update.
Ernie

A different sort of problem with GMail IMAP on Mail.app (Tiger)

I setup my GMail account using IMAP under Mail.app (Tiger). At first it worked fine. But now it just hangs when I go to the Inbox. I get the clock or pie or whatever that is next to Inbox. In the Activity Monitor I see...
[[email protected]] Performing pended
Copying Message
[INBOX - [email protected]] Opening mailbox...
Opening mailbox...
I have let these sit for hours (we're talking over 12) and it gets nowhere. I have removed the account, deleted the associated files under ~/Library, recreated and it just comes back. I can use Thunderbird without any problems at all.
Any ideas what might have happened? I did uncheck saving drafts, trash, and junk on server as Google suggests.

Try this to determine the scope of the problem:
1. Go to Apple Menu > System Preferences > Accounts and create a new user account for testing purposes.
2. Either log out of your main user account or just quit Mail so that it does not interfere with the other user account.
3. Log in as the newly created user and set up the Gmail IMAP account there.
4. Check whether the problem also happens when logged in as another user.
<hr>
Do you have any Mail plug-ins or system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/StartupItems/
/Library/LaunchDaemons/
/Library/LaunchAgents/
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/LaunchAgents/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/StartupItems /Library/LaunchDaemons /Library/LaunchAgents /Library/InputManagers /Library/Mail/Bundles ~/Library/LaunchAgents ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Windows Phone and Windows 8 Mail App not sending email from Reply/Forward

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This resulted in the problem that the Mail App and the phone do not want to send any emails that have been created by reply or forward.
The phone gives the following error:
"We weren't able to send this message, so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large."
The Mail App give the following error:
"There's a problem with sending messages from [email protected] at the moment. Check with your provider for more info."
If I create a new email there is no problem.
I have searched all over the internet for a solution to this problem, but could not find somebody with exactly the same problem.

I have exactly the same problem, but unfortunately no solution either... I'll be watching this thread, or post a solution if I find one...

Problem using Win 8.1 Mail app with corporate email account

I have a client where most of the PCs are running Windows 8.1 with Office 2013 installed and an on-premise Exchange 2013 server.
Even though they've been using Office 2013, now that they have Win 8.1 the staff now like to use the included Mail app for all their email as they say they get better notifications with it and some other "goodies" that Office 2013 doesn't provide.
It's been working okay for them as I haven't heard of any problems. Until now. Their domain passwords are expiring and when they change the domain password they have no problem with the PC itself and domain access and Outlook 2013 still works fine.
But now they're getting errors trying to continue to connect the Mail app to Exchange 2013. They keep getting a popup asking for credentials, their domain accounts get locked out (imagine that) after too many wrong logins I presume by the Windows 8.1 apps,
and when they do get the Mail app connected they see an error in the lower right corner of the window about a problem with the certificate. It says something about the name of I think the server not matching the certificate.
The cert is from GoDaddy and I know the names involved with the cert are correct. But that's the minor issue.
The main issue is with getting the 8.1 apps, particularly the Mail app, to recognize the updated domain password.
I have a Windows 8.1 VM setup and on the domain but when I try to configure it to connect to the Exchange server I get the error "Unable to connect. Ensure the information you've entered is correct."
It's pretty obvious what is supposed to go in each field so I'm sure I'm filling it out correctly. But because of this I can't use this test VM to work on the problem.
If anyone has an idea of how to deal with the Windows 8.1 Mail app and Exchange and changing the user domain password, I'd be appreciative of the help.
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Hi,
Thanks for your feedback.
With 8.1, you can now use the Mail app without having to have a Microsoft account.
A Microsoft account is an email address and password that you use to sign in to Windows. It's free and easy to set up, and you can do so with any email address you choose, or get a new email address. (For example, you can use an Outlook.com, Gmail, or Yahoo!
address for your Microsoft account.)
However, you must sign with an email address.
Any way, if you have any other problem, welcome to contact us.
Karen Hu
TechNet Community Support
That is one way you can sign into Windows but not required. As I stated earlier, these PCs are domain joined and that's how they login to them. As for the Mail app, 8.1 means an MS account isn't required anymore.
Jonathan

Problems with pdf attachments in Mail.app

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I have no antivirus in the mac, or any type of filtering. In fact, Mavericks was clean installed about a month ago. Attachments arrive from Gmail. From the Gmail web interface, the file is fine and opens normally.
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Hi Krischi,
sounds good (for you).
What do you mean exactly by "deleted iCloud"?
I do experience the problem not only with my iCloud mail account, but with all others also.
Are you sure you have 7.0"3"? For me it says 7.02 is the newest and current version.
Brgds,
Peter
Hi Peter,
Writing my post I made an mistake! I deleted my app CloudOn instead of iCloud and as soon I did it, I could handle my PDF attachment as before using iOS5.x!
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Regarding iOS 7.0.3 it was a typo! I'm using 7.0.2
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I'm trying to send an attachment with an HTML email from Mail.app and getting unexpected results. I've been messing around with the order that things get added to the new e-mail and it seems that I can have either an attachment or I can have HTML email, not both.
The code... (of course simplified)
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set new_message to make new outgoing message with properties {subject:"A subject", sender:"[email protected]"}
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make new to recipient at end of to recipients with properties {address:"[email protected]"}
tell content to make new attachment with properties {file name:alias "Path to your file as string"} at after the last paragraph
set html content to "<head><body>Some HTML here...</body></head>"
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etresoft wrote:
The problem is that there is no such thing as HTML email.
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tell application "Mail"
set DMF to default message format
set default message format to plain text
set newMessage to make new outgoing message with properties {subject:theSubject}
tell newMessage
set visible to false
set sender to theSender
make new to recipient at end of to recipients with properties {name:Photographer, address:theAddress}
set html content to "<html><head><title>" & theSubject & "</title></head><body>" & "This is an automated response." & theSource & "Find your personnal planning on the web: " & thelink & "
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end tell

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They suggest that I contact my email vendor to see how I can retrieve my email by configuring it as an IMAP or an EAS account.
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Verizon doesn't support either of those options, you may have to use a different mail app.
Millions of users have email accounts that rely on POP3 mail servers. Many ISPs even give their users POP accounts by default, but don’t tell that to Microsoft as the company steadfastly refuses to support POP3 in Windows 8′s built-in email.
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The steps below describe how to use Outlook.com to retrieve your POP inbox in Windows 8′s Mail.
http://blog.laptopmag.com/how-to-read-pop-mail-in-windows-8

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Anyone else seen this?
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Bob Ess
Sachse, Texas

Hi there Bobby,
You may want to keep this article handy for the next time you are experiencing issues with your mail
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
- Griff W.

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Strange problem pasting and backspacing in Mail.app

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