Strange shutdown problem

Hi,
Last night, I had a strange shutdown problem on my iMac G5 (revB, 20", 2.0 Gig), with 1 Gig RAM, running 10.4.4 with all updates. I had had the computer on most of the day, using it off and on. I shut it down, and left the room. When I came back about an hour later, the fans were running (not rapidly, just at the normal speed they run when the computer is running), but the screen was blank, and the "sleep" light was not on. The computer wouldn't respond to any moving the mouse or to keyboard input. I finally shut it down by holding the power button until the fans shut down. Upon restart, everything was normal, and after using it for a few minutes, I was able to shut it down normally. Has anyone else seen this sort of behavior, and is it normal ? Or am I about to have more problems.
Thanks in advance,
Dave Fritzinger
Honolulu, HI

Hi Dave,
By the sound of it your computer has "hung" during the shutdown process, but at a point in the process where the system's temperature control mechanisms were still operating (otherwise the fans would be running flat out). My guess in this case is that it was probably actually a finder crash.
Various things can prevent proper shutdown. Often USB or FW devices are to blame. USB adsl modems , some scanners and hubs and the occasional printer driver seem to be common causes. Software can be responsible too, though - background virus or drive checkers are probably the most common, but far from the only possible causes ( I seem to remember "SpringCleaning" causing this problem when people moved to Tiger 10.4.2 for example) .
New software or hardware are therefore the first things to look for.
If you haven't installed anything completely new then one possibility may be that something you are using is not compatible with the latest OS update, and needs an upgrade to a driver. Its also possible that this is a "one off" glitch caused by a temporary problem , but if it happens again I'd be taking careful note of anything that you were using in the previous session.
You might also want to use the Console (in Utilities folder) to look at your system and crash logs.
Cheers
Rod

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    However, I have just been using my Macbook (both in Boot Camp and in OS X) for over two hours on a hard tabletop. No shutdowns, no problems. I've played games, did some work, and just left it sitting for a while.
    I've contact Apple Support, and they want me to send it back to the repair dock to take a look at it. However, I cannot afford to do this, as I bought the computer for school and I just started school yesterday. Being a week (he says, althought I'm sure it'll be more) or two without my Macbook will be devastating, as I will not have any way to organize myself as well as 4 out of 5 of my classes being computer based. I use my iSight to video my professors during lectures as well.
    While on the bed, the Macbook would shut down cold. It's not a thermal issue. What could be causing the shutdowns on the bed or on my lap, as opposed to the tabletop?

    I don't think there's anybody who can tell you WHY the shutdowns are happening.
    I've contact Apple Support, and they want me to send it back to the repair
    dock to take a look at it. However, I cannot afford to do this, as I bought
    the computer for school and I just started school yesterday. Being a week
    (he says, althought I'm sure it'll be more) or two without my Macbook will
    be devastating, as I will not have any way to organize myself as well as 4
    out of 5 of my classes being computer based. I use my iSight to video my
    professors during lectures as well.
    Two things:
    1) How did you organize yourself before you got the Macbook? I suppose it shouldn't be too much of a stretch to go back to that method while your machine is away.
    2) How on Earth are you using the built-in iSight to record your professors during lectures and using the machine at the same time? I would think it quite rude to be sitting with your back turned away from him/her while ducked to one side or the other.
    If you don't want to send the thing in because there's just no way you could function in a university setting without it (I'm not sure there are too many universities out there that don't have some sort of computer facilities for their students but apparently you're at one), I guess you're going to be stuck in shutdown city until you get a grip enough to accept that you just may have to be "inconvenienced" for a bit by going to a lab elsewhere or using someone else's machine.
    At any rate, I hope you get it fixed.

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