Submit by Email - won't e-mail form

After clicking the button, a window pops up with three choices, I select "Desktop Email Application". After I click "ok", "send data file", send e-mail message, the following error message appears:
The connection to the server has failed. Account: 'xxx.net', Server: 'xxx.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
How can I fix the connection? I didn't find anything in preferences or the tutorial to help me figure out what is wrong.
Thanks for your time!
Hayley

Server name and firewall verified seem okay.
I wonder whether the problem may have to do with the program trying to send the xml message via Mirosoft Outlook. The company is using a program called FirstClass to send e-mail, which is connected to a server they refer to as "InterAct". Are you familiar with this type of server? Is there a way to connect to an e-mail format other than Outlook in Designer?

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Query on email message via dreamweaver mail form

Hello All,
First time I've done a mail form so not sure if this is what is supposed to happen. When an email is received via the mail form it has 'submit submit' at the bottom of the message and I'd like to get rid of it if poss.
The code is:
<div id="form"><form id="contactform" name="contactform" method="post" action="FormToEmail.php">
      <label>Your Name:<br />
<input name="name" type="text" id="name" />
<br />
</label>
<br />
<label>Your Email Address:<br />
<input name="email" type="text" id="email" />
</label>
<br />
<br />
<label>Your Message:<br />
<textarea name="message" cols="50" rows="10" id="message"></textarea>
</label>
<br />
<br />
<input type="submit" name="Submit" value="Submit" />
And the php is:
$errors = array();
// Remove $_COOKIE elements from $_REQUEST.
if(count($_COOKIE)){foreach(array_keys($_COOKIE) as $value){unset($_REQUEST[$value]);}}
// Check all fields for an email header.
function recursive_array_check_header($element_value)
global $set;
if(!is_array($element_value)){if(preg_match("/(%0A|%0D|\n+|\r+)(content-type:|to:|cc:|bcc: )/i",$element_value)){$set = 1;}}
else
foreach($element_value as $value){if($set){break;} recursive_array_check_header($value);}
recursive_array_check_header($_REQUEST);
if($set){$errors[] = "You cannot send an email header";}
unset($set);
// Validate email field.
if(isset($_REQUEST['email']) && !empty($_REQUEST['email']))
if(preg_match("/(%0A|%0D|\n+|\r+|:)/i",$_REQUEST['email'])){$errors[] = "Email address may not contain a new line or a colon";}
$_REQUEST['email'] = trim($_REQUEST['email']);
if(substr_count($_REQUEST['email'],"@") != 1 || stristr($_REQUEST['email']," ")){$errors[] = "Email address is invalid";}else{$exploded_email = explode("@",$_REQUEST['email']);if(empty($exploded_email[0]) || strlen($exploded_email[0]) > 64 || empty($exploded_email[1])){$errors[] = "Email address is invalid";}else{if(substr_count($exploded_email[1],".") == 0){$errors[] = "Email address is invalid";}else{$exploded_domain = explode(".",$exploded_email[1]);if(in_array("",$exploded_domain)){$errors[] = "Email address is invalid";}else{foreach($exploded_domain as $value){if(strlen($value) > 63 || !preg_match('/^[a-z0-9-]+$/i',$value)){$errors[] = "Email address is invalid"; break;}}}}}}
// Check referrer is from same site.
if(!(isset($_SERVER['HTTP_REFERER']) && !empty($_SERVER['HTTP_REFERER']) && stristr($_SERVER['HTTP_REFERER'],$_SERVER['HTTP_HOST']))){$errors[] = "You must enable referrer logging to use the form";}
// Check for a blank form.
function recursive_array_check_blank($element_value)
global $set;
if(!is_array($element_value)){if(!empty($element_value)){$set = 1;}}
else
foreach($element_value as $value){if($set){break;} recursive_array_check_blank($value);}
recursive_array_check_blank($_REQUEST);
if(!$set){$errors[] = "You cannot send a blank form";}
unset($set);
// Display any errors and exit if errors exist.
if(count($errors)){foreach($errors as $value){print "$value<br>";} exit;}
if(!defined("PHP_EOL")){define("PHP_EOL", strtoupper(substr(PHP_OS,0,3) == "WIN") ? "\r\n" : "\n");}
// Build message.
function build_message($request_input){if(!isset($message_output)){$message_output ="";}if(!is_array($request_input)){$message_output = $request_input;}else{foreach($request_input as $key => $value){if(!empty($value)){if(!is_numeric($key)){$message_output .= str_replace("_"," ",ucfirst($key)).": ".build_message($value).PHP_EOL.PHP_EOL;}else{$message_output .= build_message($value).", ";}}}}return rtrim($message_output,", ");}
$message = build_message($_REQUEST);
$message = $message . PHP_EOL.PHP_EOL."-- ".PHP_EOL."";
$message = stripslashes($message);
$subject = "TOP FLOOR WEBSITE ENQUIRY";
$headers = "From: " . $_REQUEST['email'];
mail($my_email,$subject,$message,$headers);
?>
Thanks alot in advance

Wow. Not much defeats legibilty quite as well as avoiding line feeds and indention in recursive code! (and inserting multiple blank lines? Was that this online editor?)
Anyway, I did not test this, but try replacing your build_message function,
function build_message($request_input){if(!isset($message_output)){$message_output ="";}if(!is_array($request_input)){$message_output = $request_input;}else{foreach($request_input as $key => $value){if(!empty($value)){if(!is_numeric($key)){$message_output .= str_replace("_"," ",ucfirst($key)).": ".build_message($value).PHP_EOL.PHP_EOL;}else{$message_output .= build_message($value).", ";}}}}return rtrim($message_output,", ");}
With this:
function build_message($request_input) {
if(!isset($message_output)) {
    $message_output ="";
if(!is_array($request_input)) {
    $message_output = $request_input;
else{
    foreach($request_input as $key => $value) {
      if(!empty($value)) {
        if(!is_numeric($key)) {
          $message_output .= str_replace("_"," ",ucfirst($key)).": ".build_message($value).PHP_EOL.PHP_EOL;
        else {
          if ($key != strtolower('submit') {
            $message_output .= build_message($value).", ";
return rtrim($message_output,", ");
(Added condition for 'submit')
Also, I highly recommend replacing all those $_REQUEST with $_POST or $_GET, whichever is appropriate for your form.
Mark A. Boyd
Keep-On-Learnin' :-)
If you are reading this via email, be aware that it may not be an accurate representation of my message. Login to read the actual message and/or to reply.

Submit by Email won't work with Adobe Reader 6

I have created a form that must be submitted back to our corporate offices, the problem is the people it is being sent to may be running Adobe Reader 6. When I try to use the submit by email button in version 6 nothing happens. The form works fine in the newer Adobe. Any help saving this to work for the older version would be great. Thanks!

You have enable Reader Rights with Acrobat 8 Professional (prior versions will not work), pay a 3rd party or buy Adobe's server product.

Google domain email won't send mail though apple mail

I just setup a new goole domain email address and have been fully varified with my domain. I set up the account on my imac & macbook pro, both running off Mavericks. I can receive email but not send and I keep getting asked for my email password. It's been entered in correctly. The mail just sits in the outgoing mailbox. The strange thing is that the same email account send emails perfectly from my iPhone. I have searched the issue and it seems to be a common issue with Mavericks however I haven't been able to find one solution that works. Can someone please office some advice? Feeling very frustrated right now! Thanks

I just fired up a new macbook air and had the same issue - set up my google domains email account and received emails but could not send. Strange as we have many Apple devices and they all work fine. Here is how I sorted it.
In summary the username used in the STMP server list (which was automatically populated with data on set up) was incorrect. It needs to be set to your full email address - mine just showed my name and no @domainname.com . See below if you need step by step instructions on how to change it.
Open mail and in the main menu bar at the top of the screen click on mail then preferences. Click on accounts in the menu at the top of the panel that opens and then select the offending account in the list on the left.
In the section labelled Outgoing Mail Server there is a menu which is usually defaulted to gmail - click and open this and then select Edit STMP Server List.
In the new page that opens about half way down you can select advanced. When you click on this there is a panel near the bottom marked username. This was the problem. It had automatically set itself to the first part of my email address without the @nameofdomain.com. When I reset this to read my full address all worked fine.
I hope this sorts your problem as I know what a total pain in the *ss this can be!

Email Error no default mail client

I tried support on this one and no one had an answer.
I created a new form with 4 fields and the submit by email button and the print form button. The print form button works, but when I click the Submit by email I get the following error.
Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mial client.
Working with the support person we updated to the most recent version (9.4) of Acrobat and he had me remove Office 2010 from my machine and reinstall. Same problem. I also at that time recreated the form in the latest version, Same problem. The Outlook program is the default on this machine.
I am running Windows 7 Ultimate, Office 2010 Pro Plus, Adobe Acrobat 9 and Adobe Elements.
I have a number of forms to build but hessitate in getting into them until I know this is going to work. Most of our office is on Windows 7 and Office 2010.

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PDFEmail.net can send PDF form submissions without using Client side e-mail software such as OUTLOOK.
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HOW IT WORKS:
Create your scripts with PDFEmail.net for either ASP.net 1.1, or for 2.0 or greater.
Upload the Files to your web server, local or remote.
Create a submit button, and change the submit action on the button to point to the script
Client opens the PDF in a browser or standalone reader, and clicks submit, and the form or data is e-mailed to the designated list of recipients.
Client gets response or redirected to URL based on sent or not sent
PDFEmail.net includes 1 year of free technical support and download updates w/ a manual subscription renewal.
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For PDFEmail.net examples:
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Message was edited by: NKOWA

Submit by email doesn't work in Acrobat Reader to send PDF

I am making a fillable PDF and users on Acrobat Reader cannot email pdf, only data file. I need them to be able to send a pdf. What am I doing wrong?

Don't use the regular "'submit by email button." If you use this button, you can only submit the data as XML. Instead, make your own button.
In the Object library under Standard objects, click and drag a plain button to your form. Change the Control Type to Submit. Now you should have a new tab called Submit with a "submit to URL" option. In that field type the return email address in the following format: mailto:[email protected] Toward the bottom of the same option, there is a field that says "submit" and the choice is XML data package. Change that to PDF. Then change the name of the button to "Submit by Email." Now when you preview your form and click the Submit by Email button, it should mail the completed form as a PDF instead of simply mailing the raw data.

Acrobat Reader PPC 2 and submit by email

Hi,
I searched the forums before posting this question. I created a form with Live cycle Designer which had a submit by email button (with to address set). Running this form on a PDA (Acrobat Reader Pocket PC 2) is fine, however when I try to submit the form it pops up an empty email mail message (i.e. no to address or subject, but with attachment). Is there anyway to get it to at least populate the to address?

Don't use the regular "'submit by email button." If you use this button, you can only submit the data as XML. Instead, make your own button.
In the Object library under Standard objects, click and drag a plain button to your form. Change the Control Type to Submit. Now you should have a new tab called Submit with a "submit to URL" option. In that field type the return email address in the following format: mailto:[email protected] Toward the bottom of the same option, there is a field that says "submit" and the choice is XML data package. Change that to PDF. Then change the name of the button to "Submit by Email." Now when you preview your form and click the Submit by Email button, it should mail the completed form as a PDF instead of simply mailing the raw data.

Acrobat 7 Pro - form won't submit via email, and data won't submit either

Hi. I am trying to create a form for end users at my website to be able to open the form in Reader, enter their data in the form, and click on the "Submit" button to email it back to me (or any other way it can come back would be okay... as long as I can get the data).
In doing some research on program software needed to do this, I came to the conclusion I needed to have the Adobe suite (Acrobat Pro 7, Distiller 7, and Designer 7), and so I spent a lot of money obtaining this software. I also have just downloaded Reader 9.0 (the most recent).
Here are some particulars:
1. Following directions Ive found on Adobe online, and the Help files as well as in this forum, in the form (in Designer), I have the Submit button going to a URL of mailto:[email protected].
2. I've saved the form as a Static PDF Form File in Designer. Things are going well.
3. The form works great in PDF Preview all form fields are setup and act correctly. Super!
4. I FTP my file to the appropriate website, where once the link to the form is clicked the form opens (in Reader) for my users. Perfect!
5. The user then opens the form, and before they start to fill it out, a popup shows this:
Sending Data Fields By Email. Please note: This form contains an email submit button. Clicking this button will email a data file containing data you type into this form. However, the form itself will not be sent. Remember, you cannot save a completed copy of this form with Adobe Reader 9
Then you have the option to Dont show again and a button to Close.
6. After clicking Close, the user is then able to fill in the fields. These fields are standard fields, nothing exceptional, nothing fancy, just text.
7. At the end of the form is the Submit button. When a user clicks this, NOTHING happens. Even when you try to do the File/Send thing, the form will send, but none of the data. Im not so happy right now L
8. In this forum, I now see directions to Reader Enable in Adobe Pro (I do have Adobe Pro). The directions say Advanced/Enable Reader (as in one of the above posts is stated, 'Advanced > Enable Usage Rights in Adobe Reader'). However, I do not have an Enable Usage Rights in Adobe Reader under my Advanced tab. So, continuing to read in other similar posts, I find others dont have this option either so, one question is, where is it??? ;-)
9. Now I see what appears to be another piece of Adobe software that I need, that is LiveCycle? I think Im getting in over my head, as I dont understand
I am new to all this, and am doing my best, but now Im totally confused. All I want to do is have my measly little form open up and have people fill it in and email it back to me so that I can take that data and work with it.
I run (or am trying to run) a non-profit (i.e., Im paying 100% of the bill) website for local Humane Societies who can facilitate offering online Adoption Applications (this is the form Im trying to make happen). I got the form made, and its fillable its just not being able to be submitted online; and when it DID get submitted (first try or so), it came through with no data, and the .xml file data wouldnt populate.
Bottom line question: Is this, what Im trying to do, feasible or not? Im just a simple soul trying to help out some animals. Im not a programmer, so if thats what it takes I guess Im gonna have to give up and forget it. I only wanted to help make things easer for folks to adopt a pet.
Any help by anyone would be totally and gratefully appreciated. Thank you.
keywords: empty form, form not submitting, can't email form, data not transferring, no data in form, can't submit form, can't submit data

Hi, and thank you for the reply.
I've already spent several hundred dollars on getting Adobe Acrobat software, and was hoping there was some work-around on this? What did people do before LiveCycle for instance when they needed to get data from submitted forms via email?
Please don't misunderstand, but as in my example described above, what can a 3rd party do for me (to enable more 'robust rights') that I can't do myself? I'm trying to figure out if I have the software to do it, paid for the software that is "supposed" to do it, why then I need to pay more money to someone else to make the software do what it's supposed to? I sure don't want to have to pay someone to fix it each time I need to make a change in my form for instance...
I'm confused I guess - I suppose the purpose of my asking on the forum here was to hopefully gain some know-how as how to go about doing this myself vs. paying someone else to do it for me. I want to learn, but just don't know where to start. Or, maybe the software I have just doesn't do what I believed it was capable of doing?
Guidance and/or suggestions from all on this point would be very appreciated. Thank you.

Submit By Email Doesn't Launch Outlook 2010 as Default Mail Client, though Outlook is properly set a

A form designed in LiveCycle Designer with a Submit By Email button, doesn't launch Outlook 2010 (Standard Edition) when clicked, although Outlook is properly configured as Default Mail Client. Checked with Microsoft and followed all proper steps yet the button doesn't invoke Outlook onClick. However, Outlook is launched if a link or html button, set to the mailto syntax is clicked. Is this a PDF form issue for LiveCycle or is there something I am missing? Please any ideas?

I have this problem on Win7 64bit, but it seems to work fine with XP and Vista. Not sure about Win7 32bit.
I've also seen the problem in the past with programs like Thunderbird set to be the default email client (on XP).
I've never been able to figure out if it's an Adobe or Microsoft problem. Adobe uses the MAPI settings to find the email client.

Create a form for viewers to submit by email

I have a registration form that viewers can register for a
class, how do I make it so they can select or input the information
and then hit the submit button and it will e-mail me the form? Here
is the link...
http://www.relevanceonline.org/AlphaRegistration.html

Okay, so you are sending, or trying to send, an email this way:
action="mailto:[email protected]"
As a few others explained, in general this is not a reliable way to go, however, since you are on an intranet where you may
know for certain that this will be successful for all users, this should be okay.
Just fyi, though, instead of applying a javascript to a form input element to open the Thank You page in a new browser window,
you could just as easily have added this to the form element itself in an onsubmit event:
<form onsubmit="openBrowserWindow(etc)" action="etc">
It still will fire even when mailto happens to fail, which hopefully it will never do on yoru intranet, but just to let you know
this is a good way to keep all the scripting visible in one element instead of putting part of it farther down in the form.
Easier for maintenance later. This is also where you put in a Form Validation script btw, if you want to be sure the user
has filled in all the needed fields:
<form onsubmit="return FormValidatorScript()" action="etc">
where FormValidatorScript() returns FALSE if a required field is missing, which will prevent the "action" from firing until the user fixes the error.
Hope that helps for your future development needs.
E. Michael Brandt
www.divahtml.com
www.divahtml.com/products/scripts_dreamweaver_extensions.php
Standards-compliant scripts and Dreamweaver Extensions
www.valleywebdesigns.com/vwd_Vdw.asp
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How do I encrypt pdf form on Submit by email

Hi,
Is there anyway to encrypt the pdf form after the user clicks on the "Submit by Email" button?
I have Acrobat 9.

Though an encrypted PDF (i.e. one with security settings) does nothing to protect your data in transit. The PDF can still be opened by anyone who intercepts the mail.
If data is sensitive email isn't suitable. You need to submit to a web site, using the secure https protocol.

Submit problem using Adobe Designer 7.0 form & GroupWise email

We are designing an interactive form using Adobe Designer 7.0, and would like for other people in the organization to be able to fill in the form electronically then hit the "Submit by Email" to return the data.
For email, we are using Novell GroupWise.
Problems are occurring once the recipient of the form selects the "Send Data File" button. This action either causes Adobe to crash, or causes an error message, "Acrobat is unable to connect to your email program."
Can anyone help? Is anyone successfully using this function with GroupWise email?

I don't really have a solution for you - perhaps the following may be of use though:
Try reinstalling Designer 7 and ensure that at the point where you are asked about your e-mail client that you tell it that you are using GroupWise.
You may like to see if you can send an e-mail using the same method that we employ.
This is the script we use on the 'click' event of a button that sends an e-mail with the form attached (via GroupWise) to the e-mail address as specified ("[email protected]" in the example below).
var myDoc = event.target;
myDoc.mailDoc(false,"[email protected]", "", "",
"This is will appear in the subject line....",
"Here is the message text............");

Livecycle Designer 8 - Is it possible to have button to clear fields after user has clicked submit by email button so user can reuse form to send another response with different answers?

Users will use form to fill in stats for enquiries so they want to keep form open, complete a form, click button to submit by email, then click another button to clear form, form now ready to accept form's responses. They dont' want to keep opening form each time form needs to be completed.
Hope you help.
Thanks Sandra

Hi,
Thanks for your response, not sure what you mean by a loop. I put together
a draft form to show staff in our Knowledge Centre the sort of thing
Livecycle Designer can do.
(See attached file: Library Request Form_pub_0001.pdf)
They are currently writing out on form and manually putting into excel to
keep stats on the requests.
Due to current Global Financial Crisis my section does not want to spend
extra money at the moment seeking assistance from our tech heads. So we
are looking for least work no expense option for keeping stats. I am a PA
who just happens to have Livecycle program on my computer.
We use Lotus Notes so I thought the staff could save copy of Library
request form in the stationery folder. The staff using the form want to be
able to do the following:
1. open the Library request form at the beginning of the day;
2. when a request comes in, complete the form and click on Send by email
button
3. click on a Clear Data button to clear all data from all fields so the
form is open ready for when the next request comes in.
Staff are time poor and, as this is only one of their numerous duties, they
don't want to keep going to a location and opening a file which can be very
slow on some days
Each day form may be filled out by approximately 15 staff who may receive
anything from 0 - 4 requests a day.
I am not a tech head so script writing is a deep, dark mystery. Can you
help using the form above as an example for achieving step 3 above.
Thanks,
Sandra Smith
Personal Assistant
PricewaterhouseCoopers Australia
Office: ++61 (2) 8266 9069
Fax: ++61 (2) 8286 9069
[email protected]
http://www.pwc.com/au
                                                                                Kacyndra
             <[email protected]
             >                                                          To
                                       Sandra K Smith/AU/TLS/PwC@AsiaPac
             08/08/2009 12:25                                           cc
             AM
Subject
                                       Livecycle
             Please respond to         Designer 8 - Is it possible to have
             clearspace-200985         button to clear fields after user
             0098-481178-2-216         has clicked submit by email button
             [email protected].         so user can reuse form to send
                 adobe.com             another response with different
                                       answers?
if i understand this correctly, you just want everything cleared whena
buttons is pressed?
you can either do it individually:
on button click:
mytextField.rawData=""
or do a loop, using child/paretns..

Adobe form submit by email not working in Safari

I created a form in Acrobat and set it up for the data to be returned in pdf by email. I had to do this b/c the receiver doesn't have acrobat. I am hearing from the user that submit by email button doesn't work in Safari (the user was able to get it to work in IE). Is there something I need to do to my form or does the user need to do something in Safari?

E-mail submission is client sensitive (this even occurs with HTML forms that use mailto). In Acrobat or Reader on Windows, it uses the default MAPI mail client (if one exists - one of the problems). I have no idea what the requirement is on a MAC, but probably something similar. You need to figure out how to do a web submission to resolve the problems.

Can an Acrobat Pro DC fillable form have a submit by email button that works in all browsers?

Last time I attempted to make an online fillable pdf form the submit (to email) button wouldn't work in all browsers.
Has this been addressed in Acrobat Pro DC?
What is the best way to obtain a successful result?

Two issues may affect the ability to successfully receive the PDF submission:
First, the built-in PDF "Viewers" lack the ability to submit PDF form and form data, viewers are not compatible with Live-Cycle XFA PDFs, and they lack Extended Reader Rights proprietary to Adobe Software. End-users will need to disable the default built-in viewer, and enable Adobe Reader as the default PDF viewer on the default browser.
Visit the following website to learn how to enable Adobe Reader: Acrobat Help | Display PDF in browser | Acrobat, Reader XI
Second, submitting to an email address may not send; because, the default client-side email may not be configured correctly. To bypass client-side email software you can set the submit button action to point an URL of a server-side script, such as PHP or ASP.net. The script can take the submission and send using SMTP account without the need for OUTLOOK or web-mail.
Visit the following website for online server-side script examples:
www.pdfemail.net/examples/

Submit by Email - won't e-mail form

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