Submitted online help form ... no reply 10 days on...

Submitted a online help support as one of my powerline adapters will not come out of standby. This was last monday and still no reply. Is this the norm?
Solved!
Go to Solution.

Hi guys,
I'm sorry you haven't got a reply yet. If you could drop me an email to [email protected] with the details I'll have a dig around and see what I can find out.
Ta
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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