Subscription doesnt work at all

Im very frustated and dissapointed because I pay for Unlimited Latin America Landline like three weeks ago but since this day I wasnt be able to call to my country Peru. It always says "the phone number is currently busy". I check my skype account and it says that everything is fine (the payments, the subscription) but actually its not. So, I really need help because we are close to start another month and I still being unable to call to Peru eventhough I already paid. I will wait for your answer. Thanks

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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