Subscription not available 24 hours AFTER paying f...

Used up the first 400 minute subscription to Philippines that will renew in a couple of weeks - so I purchased a second 400 minute subscription to the Philippines yesterday before the first would run out... now the first one is used up, I have a paid receipt for the second one, but I'm not able to make a call using the second one. What's up with that?

cindy6561 wrote:
I can't answer you. I paid a monthly fee for the first time 2 days ago. I just noticed that I was not able to make a phone call. Not sure why. My father's account, which shows $ left on the account, is not able to call as well. I am wondering if there's something wrong with SKYPE...?!
Hi Cindy,
You are having issues because the number you are trying to call is not included in your package.
I can see you have purchased "Taiwan 400 mins " subscription and calling to the US.
Perhaps you dialled number in incorrect format?
Please have a look at: https://support.skype.com/en/faq/FA10938
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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