Sudden change in Verizon SMTP protocol breaks email clients

On Friday 8/1/2014 between 10:23 am and 3:12pm EST Verizon's SMTP servers changed from sending the following lines:
250-AUTH PLAIN LOGIN
250-AUTH=LOGIN PLAIN
to these:
250-AUTH DIGEST-MD5 PLAIN LOGIN CRAM-MD5
250-AUTH=LOGIN PLAIN
These two lines are inconsistent and are breaking my MDaemon email client, which now thinks it can authenticate using
CRAM-MD5 encoding. This encoding doesn't appear to be supported by Verizon, since I get the following error:
500 5.7.0 Unknown AUTH error -1 (Internal authentication error).
I've had no luck using telephone support. Hopefully someone at Verizon will see this and respond.

Important Notice: If your MDaemon users authenticate against an Active Directory, you must disable ... honor APOP & CRAM-MD5 under Setup > Default Domain / Servers > Default Domain & Servers > Servers in your MDaemon Server. Otherwise users will not be able to log on to MailStore Server.
looks like the setting will be in that section.

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The mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

the mailbox I set up has suddenly change the outgoing SMTP server to offline. Whatever I do I cannot edit it to become online

Hello Jeba1969
Use Connection Doctor to see what is causing it to be offline, like a incorrect password or a different setting for authentication. Check out the article below to get a start on troubleshooting your issues with sending mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Mail Setup Assistant
http://www.apple.com/support/macosx/mailassistant/
Regards,
-Norm G.

Why did my iPhone (not PCs) suddenly require a change in POP/SMTP server spec's for one (only one) of my email accounts?

Hello! Why has my (iPhone only) POP and SMTP settings suddenly changed for one (oddly only one) of my email sub-accounts? -It changed from "incoming.verizon.net" and "outgoing.verizon.net" to pop.verizon.net and smtp.verizon.net, respectively, ALL BY ITSELF!?
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Hello! Why has my (iPhone only) POP and SMTP settings suddenly changed for one (oddly only one) of my email sub-accounts? -It changed from "incoming.verizon.net" and "outgoing.verizon.net" to pop.verizon.net and smtp.verizon.net, respectively, ALL BY ITSELF!?
For example, I have had two verizon email accounts on my iPhone for some time, each originally set up with the default "incoming.verizon.net" and "outgoing.verizon.net" for receive/sending email. Suddenly, without my changing anything in my settings, my "[account-1]" account would not work via iPhone (yet still worked via desktop PC)- it was not until I completely deleted the "[account-1]" account from my iPhone and recreated it that it would work, HOWEVER, iPhone AUTO-creation process for this POP account settings now picked up "pop.verizon.net" and smtp.verizon.net" instead of the previous standard "incoming.verizon.net" and "outgoing.verizon.net" settings. (Yet "incoming.verizon.net" and "outgoing.verizon.net" is still necessary for all other verizon accounts, as well as for my "[account-1]" on desktop PCs) Has someone, for example, affected (illegally...?) a redirection of my "[account-1]" mail through other servers...? NOTE: ALL my acocunts have been using the incoming 995 and outgoing 465 ports for some time without problems until this issue started a couple days ago.

Changes to Verizon email servers and Non-SSL capable email clients

Need to change over my pop/smtp settings to the new settings as per Verizon notification. I have quite a few non-SSL capable email clients. Does Verizon provide a non-SSL email server on port other than 25 I can use ?

blottje wrote:
Need to change over my pop/smtp settings to the new settings as per Verizon notification. I have quite a few non-SSL capable email clients. Does Verizon provide a non-SSL email server on port other than 25 I can use ?
Not once they turn off the old incoming/outgoing servers. (Supposedly coming in September.)
What email clients are you using that don't allow for SSL???
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

HT5622 Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.

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Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
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Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Hi jodilynnf,
When using Connection Doctor to see what is could be causing the issue, look for the red dots to let you know what is wrong. Then all you have to do is correct that information. You can double click on the section that is giving you issue and it will take you there. Most issues could be just password being entered incorrectly. Take a look at the article below to walk you through troubleshooting issues with Mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/en-us/TS3276
Take it easy,
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Emails rejected when using Verizon SMTP

When using Verizon SMTP Emails are rejected. Why is Verizon on these lists? Action: failed
Status: 5.0.0 (Rejection greeting returned by server.)
Remote-MTA: dns;mx00.emig.kundenserver.de
(TCP|206.46.173.17|62383|212.227.15.40|25)
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I had the same error when sending to someone who had 1&1 as the email service provider. Your message cannot be delivered to the following recipients: Recipient address: [email protected] (redacted)Reason: Rejection greeting returned by server.Diagnostic code: smtp;554-perfora.net (mxeueus004) Nemesis ESMTP Service not available No SMTP service IP address is black listed. For explanation visit http://postmaster.1and1.com/en/error-messages?ip=206.46.173.7&c=bipRemote system: dns;mx00.1and1.com (TCP|206.46.173.7|24645|74.208.5.3|25) (perfora.net [mxeueus004] Nemesis ESMTP Service not available)

Why have the font sizes in my existing emails suddenly changed from uniform to mixed?

All of a sudden the font sizes in my existing emails have changed from the same size to different sizes -- some larger, some smaller. Also, in some cases the font has changed from normal to bold. I used to be able to solve this problem when it happened before by closing and reopening TB, but that doesn't work anymore. I haven't made any changes to the font settings. Any suggestions?

probably related to the original ISSUE. https://support.mozilla.org/en-US/questions/1007786#answer-597502
Closing.

Use the IMAP/SMTP protocol to build email unhosted web app in Firefox

hi,
me and my group started to implement a unhosted Email web application with HTML5/JS. As i know, any browsers not allowed connection to the IMAP/SMTP server in HTML 5 application due to security constraint.
Is there any solution to overcome this issue. Or can we implement any add-on as intermediate server and connect to IMAP/SMTP Servers through that add-on.
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This support forum is for requesting help with Mozilla Thunderbird email client issues.
I think you'll find better resources to address your question at the [https://developer.mozilla.org/en-US/ Mozilla Developer Network] site.
It may also be helpful knowing that you can find [https://developer.mozilla.org/en-US/docs/Mozilla/Thunderbird resources related to Mozilla Thunderbird development] there.

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Oracle provides standard API’s to harness the databases SMTP server capabilities in sending emails. All email services are wrapped under package: UTL_SMTP. The protocol consists of a set of commands for an email client to dispatch emails to a SMTP server. The UTL_SMTP package provides interfaces to the SMTP commands. For many of the commands, the package provides both a procedural and a functional interface. The functional form returns the reply from the server for processing by the client. The procedural form checks the reply and will raise an exception if the reply indicates a transient (400-range reply code) or permanent error (500-range reply code). Otherwise, it discards the reply.
c := UTL_SMTP.OPEN_CONNECTION('<server>.unix.us.ups.com');
UTL_SMTP.HELO(c, '<server>.unix.us.ups.com');
UTL_SMTP.MAIL(c, l_recepient);
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UTL_SMTP.OPEN_DATA(c);
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Verizon Email to MSN premium email client?

When I had Verizon DSL, I had no problems. I switched to FiOS 2 weeks ago, and up until yesterday everything was fine, but all of a sudden, MSN email client(MSN Premium) keeps telling me that my username or password are incorrect. I've checked the POP3 settings, and as far as I can see, they are correct. In so far as nothing is changed from when I used it with DSL. So, what's going on? I would like help with this because I HATE the FiOS Yahoo experience!!!! I would like to remove it and NOT take the AOL experience either. But I don't see where that's possible. The only option is to change to the AOL experience. I don't want either.

hbic3,
Sorry to hear that you are having problems with the email switch to FiOS from DSL. Unfortunately, Verizon no longer has MSN as an option for a Portal Experience. The current choices are Yahoo!, AOL, or no Portal Experience. Do you currently have Yahoo! as your portal experience? If so, your only option is to call into FiOS Tech support and request assistance getting switched over to the AOL experience, which doesn't require that you use AOL. THEN, you'll have no portal experience and will be able to proceed on through Verizon normally.
So, in short, IF you have the Yahoo! experience right now (as your post seems to imply), you will have to switch to the AOL experience through FiOS Tech Support. Call 1-800-Verizon and request change over. Once you have been successfully changed over to AOL (pretty quick and easy usually), you will just not use the AOL features. They really consist of having a Verizon connection to an AOL account.
Hope this Helps,
James_VZ d-_-b
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
James_VZ d-_-b
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

A seeming small change by Verizon causes major monetary and unrecoverable damages

A seeming small change by Verizon causes major monetary and unrecoverable damages
Back, I think in March or so, Verizon changed how they bill. Prior to this time frame my elderly mom paid the phone bill and I paid the DSL bill. The DSL bill came on my name and I paid by credit card and the phone bill came under her name and she paid by direct debit. She will not use a computer.
So, they make both bills on her name and won't change it. They did, however, allow the payment from my credit card.
The first unfortunate consequence was the internet speed suddenly dropped in speed by a factor of 2 to 1.5/364 and it did take me probably a month to notice it. NO ONE that I called was able to find the problem. It took multiple attempts until some bright “call in technician” said the problem is on their end and could be fixed in software. Thus, I believe, because of the name change, the provision changed too. The phone line crapped out too at this time.
The troubleshooting was stupid too. I took another modem and connected it directly to the NID and directly to the laptop and the technician on the phone said, it's either in your house or your modem and wanted to send me a new modem which they did. I don' get it. This is the wrong conclusion.
This shows the need of modems like Westell 2200 and the Westell 6100 because of the ability to measure line statistics and provisioned data rates.
Verizon sent me a D-link model DSL-2750B modem which I have to return because its just plain old stupid. It boasts Wireless n and the wired ports are 10/100. What's up with that? Next, there are no line stats and a horrible interface, akin to Verizon's website. Still can't figure out how to put it in Bridge mode. I own a D-link repeater and the interface is fine.
I asked them what modem they would send me and they would not tell me, so I got whatever piece of junk they had lying around.
I have now purchased a Network RAID array with no wireless access and with ~400 mb/s access rates. Yep, really stupid router.
Because of the number of outages, I have to be able to quickly switch from a bridge connected modem, Westel 6100) to one that is connected in direct mode, a Westell 2200 It's almost easy, but not quite, since the equipment is up in the rafters in the laundry room. The DSL cable is commercial terminated CAT5, which is rare. The modem is within 6' of the NID.
Plans include, the ability to switch the DSL line with a switch with positions for Modem #1 (Bridge), Modem #2(Wired), #3(RJ11 – Normal wiring) and #4: RJ-11 (Reverse wiring) and moving the direct connect jack for easy access. In any event, testing with the DSL modem at the NID is the gold standard.
In progress, is a 48 port Gigabit patch panel for phone and Ethernet, A separate 24 port RED patch panel will be bridged for phone.
I have already upgraded my network infrastructure to include a UPS for the network infrastructure and POE (Power over Ethernet) for the DSL modem. The UPS backup does not backup a repeater although it may in the future.
Now, let's go back to this seeming innocuous billing change.
So, this constant having to access the modem in the alternate configuration and a medical condition (migraines) that makes it hard to think clearly. So, in one of these episodes, I placed my laptop on top a container that was soaking laundry.
So, the LCD screen has to be replaced at $300 and the battery had to be replaced. Then the Ethernet cord to the modem got pulled and caused the laptop to fall on the floor. It worked for a few weeks and then suffered an UNRECOVERABE hard drive crash.
During this time frame, in fact over a 2 day period. My mom ended up in the hospital and to a rehab facility. My car ended up staying in the shop for a few days because of parts unavailability. My hard drive crashed and their was water in the basement. I don't have time for this.
Recovery would have cost $2004.00, if it were possible. I only have a drive image from 2011 which I have yet to try to use. I' now running UBUNTU Live rather than Windows 7 Pro. Some of the very important stuff was backed up on Flash, but a lot of stuff is gone forever.
Plans are to contact the billing office and the attorney general's office in the state where billing questions need to be resolved.
The last outage, fixed on July 27, was flagged as a phone outage by Verizon, when 18 routers supposedly died. 18 routers suspiciously means that they they were not adequately protected against surges. Verizon should look at the way DelMarVa Power reports outages: see: Delmarva, Put the usual World Wide Web Prefix and the COMercial domain suffix
For god's sake, quit making the website circular. I though Yahoo was the expert in that. I never visit Verizon's website unless there are problems. I mistaking thought I could find outage information, say using my phone's browser. This time I had to purchase service from CLEAR internet to ride me through this fix.
I know, you can't fix stupid and you can always find a better idiot. Comcast is looking more attractive.
Compensation of or my loss I will probably never get, but maybe with the help of the attorney general I can get the billing fixed. I do have power of attorney. Now, of course, the name the Verizon Website addresses me as is not right on this forum.
All, basically because of Verizon's unreliable network, incompetent people and the lack of maintenance of copper lines. The problem is, “We have little choice”. Currently, we need traditional land-line service to support an Emergency Response system. It's unclear whether digital phone lines support Faxes and alarm monitoring reliably.
I'll bet that there is NO WAY to tell Verizon if a service address as special needs like Emergency Medical reporting via phone or Internet, so that priorities for repair can be done properly. Utilities have that capability. Those ares with people with oxygen generators or other medical equipment get a higher priority,

That should not be happening. I sympathize with both of you (you and the the person who strated this thread). That sounds like the reason I would never want Dish.
I am fortunate that my service with Verizon Fios has been very reliable and that I haven't had too many issues over the years. But don't get me started on Verizon Wireless. I am through with doing any more business with them once my cell phone minutes run out. I love it when they say they have done everything the could to investigate such a simple issue with running my debit card transaction wrong and blaming it on my bank, i.e. running it through as a "debit" when I choose "credit" all of a sudden now two times in a row after 4 years of doing it right as "credit". And now they consider the issue closed on their end when nothing has been resolved. That's no way to treat a long time customer and I really felt treated like I was a bother to them. It's not like I ever paid them much money for this pre-paid cell phone service that I have used infrequently but I was really mad at the way they just wrote this off and pretty much told me "too bad". Talk about "customer non-service". It's also very hard to track the number of minutes left on my balance. I'm due for an upgrade anyway. I want to switch to the I-Phone from this flip phone but never again with Verizon Wireless. T-Mobile is way more attractive. Verizon Wireless is not only an entity separatedfrom Fios but it's definitely a much different animal and their customer service has really gone downhill. When you're treated like they don't care, it's maddening.
My customer service experience with Fios overall has been far superior to that most of the time. My setup is simple and even though there are some people who will inevitably complain about anything just to vent, I definitely believe at least some of what is posted here. And switching TV, phone, and Internet providers is a lot more involved than switching a cell phone provider.

Can't send mail with powerbook G4, mail.app, mac OS 10.5.8 and verizon smtp server.

We just made the switch to Verizon.
Setting up Mail.app with my relatively new MacBook Pro (and OS 10.8.4) was very smooth.
Not so with my wife's old PowerBook G4 running 10.5.8, which she inherited from my daughter.
It seems to set up fine, using the same settings for the servers as on the MBP (it has to be done manually), but it is unable to send mail (via the verizon smtp server). The Connection Doctor thing does not have any trouble finding the servers and connecting.
I get the "The sender address [email protected] was rejected by the server smtp.verizon.net." message.
These settings work when sending email from this verizon account from her iphone, or from my MBP.
I successfully set up my .me email account on the G4 and that was able to send mail.
Couldn't find anything online to shed light on this. Any help would be appreciated. Thanks

Your asking peers here.
You didn't say which settings you were trying to use. Lots of people are posting about switching over to the latest EMAIL settings which include pop.verizon.net and smtp.verizon.net as the servers. However it has invariably been a mistake they are making or a special requirement of there DEVICE such as a shutdown and restart.
You should take a look at http://verizon.com/emailsettings . There are both the manual settings and some automatic trouble shooters that may be able to setup your device.

Setting up Outlook 2010 as email client for Verizon Yahoo email fails

I am trying to set up Outlook 2010 as my email client in Verizon Yahoo. I have reached the Internet E-mail Settings window in Outlook 2010 and entered the settings specified in the Verizon Yahoo! Internet Help file titled "How do I receive my VerizonYahoo! Mail using a different email program?". When I test the account settings I get an error message telling me that the server responded : 530 authentication required. Help.

MCOOK1155
Using my recently obtained Windows 8 64 bit, I have not been able to get Photoshop Elements 11 Organizer Share File Attachments or Photo Mail to work. From what I have read, Windows 8 has a problem with POP servers. But I suspect that what we are encountering goes beyond that.
At the onset, my only choice was Adobe Email Services for the Email client. After I installed Windows Live Mail 2011, I then had the choice for EMail Client of Windows Live Mail 2011 as well as Adobe Email client but neither solved the problem of no email generated.
a. For Adobe Email Service, used three different email addresses, got valid verification codes for each, was told by the program that I was good to email, yet after the email was prepared, no email with send button was generated for emailing.
b. I have looked at the system with two different anti-virus program...first McAfee and then Windows Defender.
c. I have changed the send to email addresses.
d. I have had no better luck using Windows 8 built in Mail app. In fact, my lack of success with the Photoshop Elements Photo mail feature and the Windows 8 built in Mail app was the reason for my looking for alternatives.
On a comparative note, when I use Photoshop Elements 11 in Windows 7 64 bit, I have the same problem with Adobe Email Service as the Email client. However, if Windows Live Mail 2011 is the Email client, no problems..email generated and sent successfully.
So based on my result, I would say that the answer to your question
"Is there some kind of issue between Adobe organizer and Windows 8?"
is Yes.
If Photoshop Elements 11 support says there should be no problem with this feature in Windows 8, then I would also be interested in knowing the details of its use of the feature to get the expected Photo Mail and File Attachment results.
ATR

Has anyone else been required to change their iTunes account to an email but then can't buy or upgrade apps, etc.under their original account?

Has anyone else tried to ungrade their iPhone or iPad and been required to change their apple ID to an email then not been able to upgrade apps under the old ID. how did you get Apple to fix it?

Yes. My ordeal started with the pre-order debacle when they cancelled my pre-order for no reason. I got the email notification and called the number they gave in the cancellation notice. I was told that it was a glitch in the system and that my order was not cancelled. She had to fill out some paperwork to help them gather data on who was getting these erroneous notifications but that my place in line was not impacted - still guaranteed to arrive on release day. I explained how important this was since it was my 15 year old son's big birthday present. No problem. On release day, I checked my online account and it still showed that the order had been cancelled. I called in just to make sure I was still on for delivery and was told that my order had been cancelled and there was nothing that could be done about it. The rep told me that if I wanted one that day, I'd have to go stand in line at the Apple or Verizon store like everyone else. There was no offer to help me jump in the line whatsoever. As you can imagine, I'm really ****** now that I hear there was, in fact, a way I could have been helped. I used to love Verizon. I, too, have been a long time customer. It seems they have been taking customer service notes from the likes of Comcast and Time Warner. I have completely lost faith in their ability to take care of me as a customer. Like you, I am evaluating options to leave this sinking ship.

Sudden change in Verizon SMTP protocol breaks email clients

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