Suddenly I can no longer do the New York Times Acrostic. It says I need a plug-in, but when I try, it says there are no plug-ins available.

I used to be able to do this. Why did Firefox suddenly stop working for doing the NYT Acrostic?

Perform the suggestions mentioned in the following articles:
* Make sure that you are using the '''"Remember History"''' setting as described in this article -> [[Settings for privacy, browsing history and do-not-track]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Clear Cookies & Cache]
* [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
-> Start Firefox in -> [[Safe Mode]] to check if your add-ons/extensions are causing the problems.
* Also see this article -> [[Troubleshooting extensions and themes]]
Check and tell if its working normally while using Firefox in [[Safe Mode]].

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HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

When I open Firefox, I get a message saying my INSTALLED version is more than a few months old, and I need to upgrade. But when I check for updates, there are none. I run v. 3.6.13 Mac, the latest version. Does it want me to install the beta v4 or what?

This message appeared in the last 2 weeks. I was traveling and using a variety of internet portals. But it's still appearing now that I'm home, so that probably is not a factor. I have Firefox set for auto download/install of updates.

Firefox 3.6.16 has a newer build and release date than Firefox 4.0 does.

All of a sudden I can no longer open a new tab using either the icon on the tab bar, the keyboard short cut or the File menu option. I can open a new tab ONLY by clicking on a bookmark or link.

All of a sudden I can no longer open a new tab using either the icon on the tab bar, the keyboard short cut or the File menu option. I can open a new tab ONLY by clicking on a bookmark or link

This issue can be caused by the Ask<i></i>.com toolbar (Tools > Add-ons > Extensions)
Your system details show that toolbar in the user agent as AskTbAD2/3.12.2.16749
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Since the most recent Firefox updates, I am having trouble with certain features on The New York Times website; I can no longer see certain weblog comments, or post comments, etc.

This question is admittedly a little complicated. The New York Times website has a number of weblog pages which include brief stories followed by space for readers to leave comments. You probably need to be a Times On-Line subscriber to really see what I'm talking about, but some examples would be this City Room blog: http://cityroom.blogs.nytimes.com/2011/09/02/bloomberg-cancels-radio-talk-amid-furor-over-aides-resignation/ or this Arts Beat blog: http://artsbeat.blogs.nytimes.com/2011/09/01/theater-talkback-remembering-jerry-leiber-a-reluctant-pioneer-of-the-jukebox-musical/
Since the most recent Firefox updates, when I view these pages, which traditionally have a number of reader comments at the bottom of the Times' story (or at least a space to leave a comment), I can no longer see the comments. There's simply empty. blank space. I know that the comments are there; if I open Internet Explorer and log on to the same page, the comments are suddenly visible. I don't understand where this problem has come from. I haven't noticed whether I'm missing seeing anything on other websites yet.
I also cannot post comments on other parts of the Times website; while the pages dedicated to story-specific reader comment seem to load correctly and the space to type my comment does appear, I can't actually submit the comment. Repeated pressing of the "submit" icon has no effect. Once again, this works normally in IE.
For the record, in the past week, I have changed my computer's anti-virus software from McAfee to Norton 360. I run Windows XP. If there's any another information I can provide, please advise, as I vastly prefer running Firefox to IE.

If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache

I can using AirPrint from safari and email to my hp printer but do not get print as an option from the pulldown menu from the new york times and other apps. How can I print directly from these apps?

I can't seem to print directly from apps like the new York times. Print is not an option from the pulldown menu. Print to my hp printer works fine from safari and email though and from some other apps. Do some apps not permit printing? That doesn't right.

sadie1 wrote:
Thats funny. If go to ny times on safari therebis a print icon and no problem printing. On the app -- and I am a paid subscriber -- no print option ...
You can ask the NY Times why not.
Standard behavior is that Airprint always works with iBooks, Mail, Photos, and Safari. Apps are up to their author.
http://support.apple.com/kb/ht4356

With the latest FF update I can't load the New York Times

I updated FF and Flash Player today and now I can't load the New York Times - all I get is a page with links. Other sites are loading OK. I've tried changing the security.mixed_content.block_active_content to false and that didn't help.
I've got FF 36:0 and I use Windows. Does anybody know whether this is a FF problem and if there's a solution?
I don't think it's my plug-ins because other sites load easily but these are the ones I've got:
*Adobe PDF Plug-In For Firefox and Netscape 10.1.13
* Citrix Online App Detector Plugin
* Version 5.40.2.0
* Google Update
* Musicnotes Viewer plugin 1.21.0 For more information visit www.musicnotes.com
* The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
* Shockwave Flash 17.0 r0
* Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
* 5.1.30514.0
* VLC media player Web Plugin 2.1.3
* NPWLPG
* iTunes Detector Plug-in

That's what we are here for.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open?

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open? Thank you!

Thanks R_Kelly:
Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3069 MB
Free memory: 1631 MB
Memory available to Photoshop Elements: 1598 MB
Memory used by Photoshop Elements: 69 %
Image tile size: 128K
Image cache levels: 8
Video Card: ATI Radeon HD 4800 Series
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: ATI Radeon HD 4800 Series
Video Card Memory: 512 MB
Application folder: C:\Program Files\Adobe\Photoshop Elements 12\
Photoshop Elements scratch has async I/O enabled
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
The first thing I did was UPDATE. I have all the latest updates available (according to the updater). The Camera Raw Plug-in says it is version 8.0.
The RAW files are from a Canon T3i. It's a very common camera, I can't believe it wouldn't be supported.

Just got hit with the New York Times Virus!

Hey guys,
While visiting the New York Times website I got a pop up saying I need to click to get antivirus for my computer, of course I said no but am I infected and should I reformat my drive. I won't post any links, just Google it yourself and you can see this is all over the internet. Any help would be greatly appreciated. Of if anyone had encountered this.

It's actually a 'rogue virus' that wants you to click OK to buy a solution for a nonexistent problem on your machine. Same thing happened to me on Saturday, and a few million N.Y. Times internet readers. So I called the Apple helpline and was told to reset Safari, being sure to click "clear history, empty the cache, and remove all cookies". And that was that. (To reset, click "Safari" on the top bar, click "reset", and click the three options I mentioned. No need to reformat anything or spend more than a couple of minutes on this phony 'warning'.

After updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

Download 9.1 and 9.2.3 updates and install them

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work. So how can ı have my device forget the previous ID and use my own to update exsisting apps.
<Email Edited by Host>

Restore the device to factory settings with iTunes.
Then launch the App Store app on the iPad and sign in with your Apple iD and password:
OT

Can't open links on New York Times website

I have the New York Times as my home page. Until yesterday, I had no issues accessing any of the content within (except for the new Premium articles.) However, when I click on any article, I get an error back that says no data found. If I log in through Explorer, I don't have this issue.
Just me?

Thanks a lot for the tip! I wrote to the NYTimes webmaster but did not get a reply. However, the next day my problem was solved and I could access all content as I did previously. Either a coincidence or...? I'll take it either way and thanks again!

I have a CC subscription and had it loaded on my Mac and my old MacBook pro. I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

I have a CC subscription and had it loaded on my Mac and my old MacBook pro. I bought a new macbook pro and turned off CC on my old laptop but when I try to load it on the new one it keeps saying I already have it activated on two devices. Help!

Contact support by web chat or phone to reset activations.
Mylenium

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.
It is obviously a bug in either (or both) Firefox and the NYT.
The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.
I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.
It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

HT201209 The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Suddenly I can no longer do the New York Times Acrostic. It says I need a plug-in, but when I try, it says there are no plug-ins available.

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