Support and Assistance Sought From the Moderators

I really would appreciate it if one of the Moderators reading this can make contact with me. I need a fresh pair of eyes to look into my account to ascertain what is going on.
Many thanks in advance
Neil

Hi NeilMcL,
The way this forum works is by firstly allowing the forum community to help you.
If the community members can't help you in anyway, then you may be offered help by the BTCare Team (mods).
The BTCare Team (Mods) are a UK based specialist team. They operate on a strict case by case procedure, once a request has got to the top of their inbox.
For the community to be able to help you please can you state what issues you are experiencing
Cheers
jac_95 | BT.com Help Site | BT Service Status
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