A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both iPhone and iPad and the iPad was also removely wiped. Can Apple help me somehow?
A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both my iPhone and iPad and the iPad was also remotely wiped. As soon as I saw it I recover the password and return the access to my iPad. But iPhone is not registered for my apple ID any longer. Can Apple help me somehow? I have all the documents and the iPhone box. Will they lock the iPhone and return me access to it. I'm sure it's been attached to another apple ID.
PS. the apple ID I'm using on the discussons is not the hacked one.
Try contacting the Apple account security team and ask: http://support.apple.com/kb/HT5699.
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Why is the new iOS6 using iMessage and FaceTime and sharing messages across all iPad, both iPhones, and friends messages coming in are sent to all units? SHARING??? How do you fix this?
HI,
On the iPhone and iPad you can "turn off" the Apple ID in Settings > Messages > Received At (and possibly) > Caller ID.
iOS 6 will delete the email/Apple ID across all devices (you get a warning) but presumably Messages is either left alone on the Mac or you add the ID back in again.
AS has been said you can then set up each device with it's own Apple ID
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"Limit the Logs to the Bits above Binary Images." No, Seriously -
I let my grandsn open and itunes account with my credit card. I want to remove my cc# from his account. I do not know his apple id or password. How do I proceed?
I would say let him fess up and give him a chance to mend his ways, but there is at least one app that goes for $900 (according to another poster's request for a refund). You may end up $1000+ deeper gone.
Change the account number which will close the current links and freeze/prevent charges under the old number. As I understand it Apple gets grumpy when charges get rejected, and you need to jump through hoops to get a payment method reattached.
Yes this is a grumpy answer. -
How coa i change my payment information from visa account to non accout
hi
how can i change my payment information from visa account to non accountHave you created the account? If yes, the following procedures cant be applied. You have to open a new account for this to work!
In your PC:
1.Open iTunes and navigate to App Store!
2. Sign-out of Apple ID.
3. Upon seeing a free app, you'll notice that a button named FREE is displayed beneath so when you click it, it downloads automatically.
4. Click it, now a dialog box opens up asking you to provice your Apple login details, in that box you'll notice the option named CREATE AN ACCOUNT, click it and create a new ID.
5. On the payment page, there will be an optin named NONE, select it and complete the registration.
Its done. -
My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
I have some music from CDs and recent purchases from iTunes on my iPhone 4 that I would like to sync with my iTunes account on my computer. The CDs were on my original laptap also, but it was stolen and I set up the iTunes on my new computer.
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How can I sync and retain both iTunes?Music is designed to sync in one way only, and that is from iTunes to the phone. There is the expectation that you would backup the computer to save this data. There are 3rd party solutions to try and recover music from the phone to put back into a blank iTunes library.
See this user generated tip for help https://discussions.apple.com/docs/DOC-3141 -
I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
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Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/ -
My sister logged onto my Apple ID when she got her iphone and now her phone number is connected to the account. I want mine on the account
Hey DevonElise,
Thanks for the question. The following article will help to unlink your sisters phone number, and link yours:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Thanks,
Matt M. -
my apple id for icloud is linked to an invalid email address and i do not have the password for the account. I need to delete the account to access my icloud on my iphone. any ideas on how to override this issue?
If you updated the old ID at one point to create your current iCloud ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I tried to access my books on the IPad Mini through the Kindle app. The message reads "Please remove the books from your device and redownload them from your Cloud items if possible. If the problem persists, try to deregister your applications and register it again."
When the Kindle app was updated - none of my books showed up on my iPad. Here is what I did and I did it all on the iPad.
Go to amazon.com
Sign into your account
Tap on - Your Account - in the upper right corner
Tap on Manage your Kindle - next to the Digital Content section on the left side.
Find your books in the next window
Tap on the Actions Icon next to the book title
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Go back to your Kindle app and see if it downloads -
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I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running. -
I currently don't have access to my iphone. Can i set up my icloud to import to my sons ipad temporarily so i can have all the info held on my phone? then change it back to my sons account when i no longer need the ipad?
I currently don't have access to my iphone. Can i set up my icloud to import to my sons ipad temporarily so i can have all the info held on my phone? then change it back to my sons account when i no longer need the ipad?
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hi
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Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
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