Support message - How to send attachments to SAP

When I create a message and send it to SAP, how can I send the attachment to SAP as well.
I upload a doc in the Document tab, but when i check the website, the document wasn't sent sucessfully.

If you do not get any error message I would raise a call.
According to [Note 569392 - SAP Support Desk: Sending attachments to SAP|https://service.sap.com/sap/support/notes/569392] files with .doc extension are permitted.
Depending on your SP level you may implement [Note 1080131 - Check on attachments and file types|https://service.sap.com/sap/support/notes/1080131]. This way you can check if the files you attached are permitted by SAP.
Regards

Similar Messages

  • Urgent ...how to send output of sap through mail

    Could you please guide me how to send output of SAP Script  through mail in PDF format.
    Thanks in Advance....
    Regards,
    Kumar.

    *& Report  ZSPOOLTOPDF                                                 *
    *& Converts spool request into PDF document and emails it to           *
    *& recipicant.                                                         *
    *& Execution                                                           *
    *& This program must be run as a background job in-order for the write *
    *& commands to create a Spool request rather than be displayed on      *
    *& screen                                                              *
    REPORT  zspooltopdf.
    PARAMETER: p_email1 LIKE somlreci1-receiver,
               p_sender LIKE somlreci1-receiver,
                   p_delspl  AS CHECKBOX.
    *DATA DECLARATION
    DATA: gd_recsize TYPE i.
    Spool IDs
    TYPES: BEGIN OF t_tbtcp.
            INCLUDE STRUCTURE tbtcp.
    TYPES: END OF t_tbtcp.
    DATA: it_tbtcp TYPE STANDARD TABLE OF t_tbtcp INITIAL SIZE 0,
          wa_tbtcp TYPE t_tbtcp.
    Job Runtime Parameters
    DATA: gd_eventid LIKE tbtcm-eventid,
          gd_eventparm LIKE tbtcm-eventparm,
          gd_external_program_active LIKE tbtcm-xpgactive,
          gd_jobcount LIKE tbtcm-jobcount,
          gd_jobname LIKE tbtcm-jobname,
          gd_stepcount LIKE tbtcm-stepcount,
          gd_error    TYPE sy-subrc,
          gd_reciever TYPE sy-subrc.
    DATA:  w_recsize TYPE i.
    DATA: gd_subject   LIKE sodocchgi1-obj_descr,
          it_mess_bod LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          it_mess_att LIKE solisti1 OCCURS 0 WITH HEADER LINE,
          gd_sender_type     LIKE soextreci1-adr_typ,
          gd_attachment_desc TYPE so_obj_nam,
          gd_attachment_name TYPE so_obj_des.
    Spool to PDF conversions
    DATA: gd_spool_nr LIKE tsp01-rqident,
          gd_destination LIKE rlgrap-filename,
          gd_bytecount LIKE tst01-dsize,
          gd_buffer TYPE string.
    Binary store for PDF
    DATA: BEGIN OF it_pdf_output OCCURS 0.
            INCLUDE STRUCTURE tline.
    DATA: END OF it_pdf_output.
    CONSTANTS: c_dev LIKE  sy-sysid VALUE 'DEV',
               c_no(1)     TYPE c   VALUE ' ',
               c_device(4) TYPE c   VALUE 'LOCL'.
    *START-OF-SELECTION.
    START-OF-SELECTION.
    Write statement to represent report output. Spool request is created
    if write statement is executed in background. This could also be an
    ALV grid which would be converted to PDF without any extra effort
      WRITE 'Hello World'.
      new-page.
      commit work.
      new-page print off.
      IF sy-batch EQ 'X'.
        PERFORM get_job_details.
        PERFORM obtain_spool_id.
    Alternative way could be to submit another program and store spool
    id into memory, will be stored in sy-spono.
    *submit ZSPOOLTOPDF2
           to sap-spool
           spool parameters   %_print
           archive parameters %_print
           without spool dynpro
           and return.
    Get spool id from program called above
    IMPORT w_spool_nr FROM MEMORY ID 'SPOOLTOPDF'.
        PERFORM convert_spool_to_pdf.
        PERFORM process_email.
        if p_delspl EQ 'X'.
          PERFORM delete_spool.
        endif.
        IF sy-sysid = c_dev.
          wait up to 5 seconds.
          SUBMIT rsconn01 WITH mode   = 'INT'
                          WITH output = 'X'
                          AND RETURN.
        ENDIF.
      ELSE.
        SKIP.
        WRITE:/ 'Program must be executed in background in-order for spool',
                'request to be created.'.
      ENDIF.
          FORM obtain_spool_id                                          *
    FORM obtain_spool_id.
      CHECK NOT ( gd_jobname IS INITIAL ).
      CHECK NOT ( gd_jobcount IS INITIAL ).
      SELECT * FROM  tbtcp
                     INTO TABLE it_tbtcp
                     WHERE      jobname     = gd_jobname
                     AND        jobcount    = gd_jobcount
                     AND        stepcount   = gd_stepcount
                     AND        listident   <> '0000000000'
                     ORDER BY   jobname
                                jobcount
                                stepcount.
      READ TABLE it_tbtcp INTO wa_tbtcp INDEX 1.
      IF sy-subrc = 0.
        message s004(zdd) with gd_spool_nr.
        gd_spool_nr = wa_tbtcp-listident.
        MESSAGE s004(zdd) WITH gd_spool_nr.
      ELSE.
        MESSAGE s005(zdd).
      ENDIF.
    ENDFORM.
          FORM get_job_details                                          *
    FORM get_job_details.
    Get current job details
      CALL FUNCTION 'GET_JOB_RUNTIME_INFO'
           IMPORTING
                eventid                 = gd_eventid
                eventparm               = gd_eventparm
                external_program_active = gd_external_program_active
                jobcount                = gd_jobcount
                jobname                 = gd_jobname
                stepcount               = gd_stepcount
           EXCEPTIONS
                no_runtime_info         = 1
                OTHERS                  = 2.
    ENDFORM.
          FORM convert_spool_to_pdf                                     *
    FORM convert_spool_to_pdf.
      CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
           EXPORTING
                src_spoolid              = gd_spool_nr
                no_dialog                = c_no
                dst_device               = c_device
           IMPORTING
                pdf_bytecount            = gd_bytecount
           TABLES
                pdf                      = it_pdf_output
           EXCEPTIONS
                err_no_abap_spooljob     = 1
                err_no_spooljob          = 2
                err_no_permission        = 3
                err_conv_not_possible    = 4
                err_bad_destdevice       = 5
                user_cancelled           = 6
                err_spoolerror           = 7
                err_temseerror           = 8
                err_btcjob_open_failed   = 9
                err_btcjob_submit_failed = 10
                err_btcjob_close_failed  = 11
                OTHERS                   = 12.
      CHECK sy-subrc = 0.
    Transfer the 132-long strings to 255-long strings
      LOOP AT it_pdf_output.
        TRANSLATE it_pdf_output USING ' ~'.
        CONCATENATE gd_buffer it_pdf_output INTO gd_buffer.
      ENDLOOP.
      TRANSLATE gd_buffer USING '~ '.
      DO.
        it_mess_att = gd_buffer.
        APPEND it_mess_att.
        SHIFT gd_buffer LEFT BY 255 PLACES.
        IF gd_buffer IS INITIAL.
          EXIT.
        ENDIF.
      ENDDO.
    ENDFORM.
          FORM process_email                                            *
    FORM process_email.
      DESCRIBE TABLE it_mess_att LINES gd_recsize.
      CHECK gd_recsize > 0.
      PERFORM send_email USING p_email1.
    perform send_email using p_email2.
    ENDFORM.
          FORM send_email                                               *
    -->  p_email                                                       *
    FORM send_email USING p_email.
      CHECK NOT ( p_email IS INITIAL ).
      REFRESH it_mess_bod.
    Default subject matter
      gd_subject         = 'Subject'.
      gd_attachment_desc = 'Attachname'.
    CONCATENATE 'attach_name' ' ' INTO gd_attachment_name.
      it_mess_bod        = 'Message Body text, line 1'.
      APPEND it_mess_bod.
      it_mess_bod        = 'Message Body text, line 2...'.
      APPEND it_mess_bod.
    If no sender specified - default blank
      IF p_sender EQ space.
        gd_sender_type  = space.
      ELSE.
        gd_sender_type  = 'INT'.
      ENDIF.
    Send file by email as .xls speadsheet
      PERFORM send_file_as_email_attachment
                                   tables it_mess_bod
                                          it_mess_att
                                    using p_email
                                          'Example .xls documnet attachment'
                                          'PDF'
                                          gd_attachment_name
                                          gd_attachment_desc
                                          p_sender
                                          gd_sender_type
                                 changing gd_error
                                          gd_reciever.
    ENDFORM.
          FORM delete_spool                                             *
    FORM delete_spool.
      DATA: ld_spool_nr TYPE tsp01_sp0r-rqid_char.
      ld_spool_nr = gd_spool_nr.
      CHECK p_delspl <> c_no.
      CALL FUNCTION 'RSPO_R_RDELETE_SPOOLREQ'
           EXPORTING
                spoolid = ld_spool_nr.
    ENDFORM.
    *&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT
          Send email
    FORM send_file_as_email_attachment tables it_message
                                              it_attach
                                        using p_email
                                              p_mtitle
                                              p_format
                                              p_filename
                                              p_attdescription
                                              p_sender_address
                                              p_sender_addres_type
                                     changing p_error
                                              p_reciever.
      DATA: ld_error    TYPE sy-subrc,
            ld_reciever TYPE sy-subrc,
            ld_mtitle LIKE sodocchgi1-obj_descr,
            ld_email LIKE  somlreci1-receiver,
            ld_format TYPE  so_obj_tp ,
            ld_attdescription TYPE  so_obj_nam ,
            ld_attfilename TYPE  so_obj_des ,
            ld_sender_address LIKE  soextreci1-receiver,
            ld_sender_address_type LIKE  soextreci1-adr_typ,
            ld_receiver LIKE  sy-subrc.
    data:   t_packing_list like sopcklsti1 occurs 0 with header line,
            t_contents like solisti1 occurs 0 with header line,
            t_receivers like somlreci1 occurs 0 with header line,
            t_attachment like solisti1 occurs 0 with header line,
            t_object_header like solisti1 occurs 0 with header line,
            w_cnt type i,
            w_sent_all(1) type c,
            w_doc_data like sodocchgi1.
      ld_email   = p_email.
      ld_mtitle = p_mtitle.
      ld_format              = p_format.
      ld_attdescription      = p_attdescription.
      ld_attfilename         = p_filename.
      ld_sender_address      = p_sender_address.
      ld_sender_address_type = p_sender_addres_type.
    Fill the document data.
      w_doc_data-doc_size = 1.
    Populate the subject/generic message attributes
      w_doc_data-obj_langu = sy-langu.
      w_doc_data-obj_name  = 'SAPRPT'.
      w_doc_data-obj_descr = ld_mtitle .
      w_doc_data-sensitivty = 'F'.
    Fill the document data and get size of attachment
      CLEAR w_doc_data.
      READ TABLE it_attach INDEX w_cnt.
      w_doc_data-doc_size =
         ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
      w_doc_data-obj_langu  = sy-langu.
      w_doc_data-obj_name   = 'SAPRPT'.
      w_doc_data-obj_descr  = ld_mtitle.
      w_doc_data-sensitivty = 'F'.
      CLEAR t_attachment.
      REFRESH t_attachment.
      t_attachment[] = it_attach[].
    Describe the body of the message
      CLEAR t_packing_list.
      REFRESH t_packing_list.
      t_packing_list-transf_bin = space.
      t_packing_list-head_start = 1.
      t_packing_list-head_num = 0.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE it_message LINES t_packing_list-body_num.
      t_packing_list-doc_type = 'RAW'.
      APPEND t_packing_list.
    Create attachment notification
      t_packing_list-transf_bin = 'X'.
      t_packing_list-head_start = 1.
      t_packing_list-head_num   = 1.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
      t_packing_list-doc_type   =  ld_format.
      t_packing_list-obj_descr  =  ld_attdescription.
      t_packing_list-obj_name   =  ld_attfilename.
      t_packing_list-doc_size   =  t_packing_list-body_num * 255.
      APPEND t_packing_list.
    Add the recipients email address
      CLEAR t_receivers.
      REFRESH t_receivers.
      t_receivers-receiver = ld_email.
      t_receivers-rec_type = 'U'.
      t_receivers-com_type = 'INT'.
      t_receivers-notif_del = 'X'.
      t_receivers-notif_ndel = 'X'.
      APPEND t_receivers.
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
           EXPORTING
                document_data              = w_doc_data
                put_in_outbox              = 'X'
                sender_address             = ld_sender_address
                sender_address_type        = ld_sender_address_type
                commit_work                = 'X'
           IMPORTING
                sent_to_all                = w_sent_all
           TABLES
                packing_list               = t_packing_list
                contents_bin               = t_attachment
                contents_txt               = it_message
                receivers                  = t_receivers
           EXCEPTIONS
                too_many_receivers         = 1
                document_not_sent          = 2
                document_type_not_exist    = 3
                operation_no_authorization = 4
                parameter_error            = 5
                x_error                    = 6
                enqueue_error              = 7
                OTHERS                     = 8.
    Populate zerror return code
      ld_error = sy-subrc.
    Populate zreceiver return code
      LOOP AT t_receivers.
        ld_receiver = t_receivers-retrn_code.
      ENDLOOP.
    ENDFORM.
    regards,
    venkat

  • How to send attachments using HTTP Binding Adapter?

    How to send attachments using HTTP Binding Adapter in Jdeveloper?
    Requirement: I need to send attachments to a system which can communicate with the middleware using https only.
    Kindly suggest..
    Edited by: Richa Juneja on Jan 28, 2013 4:03 AM

    Hi,
    Following links may help U
    /people/siva.maranani/blog/2005/09/03/invoke-webservices-using-sapxi
    http://help.sap.com/saphelp_nw04/helpdata/en/3c/b4a6490a08cd41a8c91759c3d2f401/content.htm
    http://help.sap.com/saphelp_nw04/helpdata/en/29/5bd93f130f9215e10000000a155106/frameset.htm
    to know the basics about soap adapter u cn check out this link
    /people/padmankumar.sahoo/blog/2005/02/15/an-overview-of-soap
    to get in detail about the attachments chk out this link
    hi i am unable to attach an attachment in File to mail scenario
    Regards
    Pullarao

  • How to send idocs across SAP  systems in same network

    Hello
    I wander how to send idocs across SAP  systems in same network

    Hi Jan Bo,
        please check the below link
    http://help.sap.com/saphelp_nw04s/helpdata/en/dc/6b7f3c43d711d1893e0000e8323c4f/frameset.htm
    please write if you want more detailes.
    Regards,
    S.Manu.

  • How to send SMS from SAP to Any mobile

    Hi Friends,
    I have a requrement. How to send SMS from SAP to Any mobile?? For Example: If i created PO in SAP then i want to send a SMS to Concerned Vendor and HOD.
    Please provide the pre-requisites?
    Naveen

    Hi Naveen,
    there is a standard webservice globally available called Send SMS and you can consume that webservice with the help of CAF and you can send PO number as SMS, If the standard webservice do not work then you have to create your own webservice to fulfill the functionality.
    Regards
    Manohar

  • How to send fax thru sap system

    Hi all,
    I need to send a fax thru sap system. In the given parameter I need to give email address & fax number. The result is the content I shud receive as both email & fax.
    As far as email is concerned no problem. But I am not receiving the content fax. I am getting the following error as email. Pls find below the error message.
    Your message did not reach some or all of the intended recipients.
          Subject:     000000002008
          Sent:     4/5/2007 11:47 AM
    The following recipient(s) could not be reached:
          FAX3D2B918041396976@75 on 4/6/2007 2:31 AM
                The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.The MTS-ID of the original message is:ADR32000000006890
    < sap.corp #5.1.1 SMTP; 553 <FAX=+918041396976@75>... only FQDN names will be accepted>
    The fax number I typed is +918041396976 but the system itself is adding @75 behind it. I am not getting the fax message.
    Can anyone help me in this regard.
    Thanks in advance.
    Vijay.

    Hi Vijay,
    The fax nio. parameter can be handled thru the program. I mean remove those extra characters... and try this code below for ref (its from sap-img.com)
    The following program shows you how to send a fax from within ABAP/4. The report is delivered
    in the standard system and is used in Transaction SCOM for the function "Send test fax".
    Only the method via the call of SAPscript with DEVICE='TELEFAX', described below, ensures the
    generation of a correct transmission request, independent of the R/3 release and of the used
    fax server solution and its configuration.
    The regular printing (for example, with NEW-PAGE PRINT ON...) on an output device created in
    the spool administration of the device class 'Telefax' does generally not work!
    REPORT RSKSENDF MESSAGE-ID SK.
    Test report to send a test fax
    sends a fax to the number <TO_CNTRY>-<TO_NMBER>
    containing an automatically generated message text.
    TABLES: USR03.
    PARAMETERS: TO_CNTRY LIKE T005-LAND1 OBLIGATORY,
    TO_NMBER LIKE TSP01-RQTELENUM OBLIGATORY,
    FROM_USR(30) TYPE C DEFAULT SY-UNAME,
    TO_RECIP(30) TYPE C DEFAULT SY-UNAME.
    SAPscript content ITAB
    DATA: BEGIN OF TEST_DOC OCCURS 10.
    INCLUDE STRUCTURE TLINE.
    DATA: END OF TEST_DOC.
    SAPscript header struct
    DATA BEGIN OF HEADER.
    INCLUDE STRUCTURE THEAD.
    DATA END OF HEADER.
    INITIALIZATION.
    get county from user addres in usr03
    system->user profile->user address
    check if not empty
    SELECT SINGLE * FROM USR03 WHERE BNAME = SY-UNAME.
    IF SY-SUBRC = 0 AND USR03-LAND1 <> SPACE.
    TO_CNTRY = USR03-LAND1.
    ENDIF.
    START-OF-SELECTION.
    PERFORM FILL_UP_TEST_DOC.
    PERFORM SHOW_TEST_DOC.
    AT PF08.
    PERFORM SEND_FAX TABLES TEST_DOC USING TO_CNTRY
    TO_NMBER.
    AT SELECTION-SCREEN ON TO_NMBER.
    PERFORM CHECK_NUMBER USING TO_CNTRY TO_NMBER.
    *& Form CHECK_NUMBER
    FORM CHECK_NUMBER USING
    COUNTRY
    NUMBER.
    DATA: SERVICE LIKE TSKPA-SERVICE VALUE 'TELEFAX',
    LEN LIKE SY-FDPOS.
    FIELD-SYMBOLS <P>.
    windows GUI push the ? from mandatory input instead
    of overwriting it
    LEN = STRLEN( TO_NMBER ).
    IF LEN > 1.
    SUBTRACT 1 FROM LEN.
    ASSIGN TO_NMBER+LEN(1) TO <P>.
    IF <P> = '?'.
    <P> = SPACE.
    ENDIF.
    ENDIF.
    official check FM
    CALL FUNCTION 'TELECOMMUNICATION_NUMBER_CHECK'
    EXPORTING
    COUNTRY = COUNTRY
    NUMBER = NUMBER
    SERVICE = SERVICE.
    on old 21?/22? release you may have to handle the
    exception
    because the Function uses RAISE instead of
    MESSAGE... RAISING....
    ENDFORM. " CHECK_NUMBER
    *& Form FILL_UP_TEST_DOC
    fills test text in itab TEST_DOC *
    real life example needs to get real life data *
    FORM FILL_UP_TEST_DOC.
    DATA: DATUM(12) TYPE C,
    UZEIT(10) TYPE C.
    SAPscript initialization
    of course, you may want to set a few parameter
    (FORM,LAYOUT,....)
    CALL FUNCTION 'INIT_TEXT'
    EXPORTING
    ID = 'ST '
    LANGUAGE = SY-LANGU
    NAME = 'FOO-BAR'
    OBJECT = 'TEXT'
    IMPORTING
    HEADER = HEADER
    TABLES
    LINES = TEST_DOC
    EXCEPTIONS
    OTHERS = 1.
    IF SY-SUBRC <> 0.
    MESSAGE A400 WITH 'INIT_TEXT'.
    ENDIF.
    PERFORM ADD_EMPTY_LINE.
    WRITE: SY-DATUM TO DATUM.
    WRITE: SY-UZEIT TO UZEIT.
    PERFORM ADD_LINES USING 'This is test Telefax'(001)
    DATUM UZEIT.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING 'From: &'(002) FROM_USR SPACE.
    PERFORM ADD_LINES USING 'To: &'(003) TO_RECIP SPACE.
    PERFORM ADD_LINES USING 'Fax number: & &'(004)
    TO_CNTRY TO_NMBER.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING
    'This is a test fax send by Report RSKSENDF'(005)
    SPACE SPACE.
    PERFORM ADD_LINES USING 'on SAP system & '(006)
    SY-SYSID SPACE.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING
    'the quick brown fox jumps over the lazy dog.'(101)
    SPACE SAPCE.
    PERFORM ADD_LINES USING
    'THE QUICK BROWN FOX JUMPS OVER THE LAZY DOG.'(102)
    SPACE SAPCE.
    PERFORM ADD_EMPTY_LINE.
    PERFORM ADD_LINES USING 'End of test'(007) SPACE
    SPACE.
    ENDFORM. " FILL_UP_TEST_DOC
    *& Form ADD_LINES
    printf a line an appends it in test_doc *
    --> cformat format.
    --> p1 param1
    --> p2 param2
    FORM ADD_LINES USING CFORMAT P1 P2.
    TEST_DOC-TDFORMAT = '/'.
    TEST_DOC-TDLINE = CFORMAT.
    IF TEST_DOC-TDLINE CA '&'.
    REPLACE '&' WITH P1 INTO TEST_DOC-TDLINE.
    IF TEST_DOC-TDLINE CA '&'.
    REPLACE '&' WITH P2 INTO TEST_DOC-TDLINE.
    ENDIF.
    ENDIF.
    APPEND TEST_DOC.
    ENDFORM. " ADD_LINES
    *& Form ADD_EMPTY_LINE
    appends an empty line to test_doc *
    FORM ADD_EMPTY_LINE.
    TEST_DOC-TDFORMAT = '/'.
    CLEAR TEST_DOC-TDLINE.
    APPEND TEST_DOC.
    ENDFORM. " ADD_EMPTY_LINE
    *& Form SHOW_TEST_DOC
    lists the test doc for aproval *
    *>>>> this is for fun only because PRINT_TEXT also
    offers a preview *
    FORM SHOW_TEST_DOC.
    FORMAT COLOR COL_BACKGROUND INTENSIFIED OFF.
    WRITE: / 'Test fax would look like this:'(020).
    ULINE.
    SKIP.
    LOOP AT TEST_DOC.
    IF TEST_DOC-TDLINE <> SPACE.
    WRITE:/ TEST_DOC-TDLINE.
    ELSE.
    SKIP.
    ENDIF.
    ENDLOOP.
    SKIP.
    ULINE.
    FORMAT COLOR COL_POSITIVE INTENSIFIED OFF.
    WRITE: 'Press PF8 to send it'(021).
    ENDFORM. " SHOW_TEST_DOC
    *& Form SEND_FAX
    send fax by calling SAPscript *
    Note: Instead of using PRINT_TEXT you may also *
    call OPEN_FORM / WRITE_FORM_LINES / CLOSE_FORM, *
    this allows you to use a similar program structure *
    as with NEW-PAGE PRINT ON / WRITE / NEW-PAGE PRINT
    OFF *
    FORM SEND_FAX
    TABLES DOC2FAX STRUCTURE TEST_DOC
    USING COUNTRY
    NUMBER.
    DATA: SID(5) TYPE N.
    DATA BEGIN OF POPT.
    INCLUDE STRUCTURE ITCPO.
    DATA END OF POPT.
    DATA BEGIN OF PRES.
    INCLUDE STRUCTURE ITCPP.
    DATA END OF PRES.
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