Survey: locked questionnaire in creation
Hello,
We have SRM installation with:
SAP_ABA 700 0010 SAPKA70010
SAP_BASIS 700 0010 SAPKB70010
SRM_SERVER 550 0007 SAPKIBKT07
When a vendor logs the ROS registration form (BSP ROS_SELF_REG) a
questionnaire is sent to his e-mail as a web-link.
When the vendor tries to open the questionnaire link the system
issues an error message due to lock problems.
This is exactly the symptom of SAP Note 1030665 - SURVEY/WEB_REQUEST:
Lock problems during creation .
We implemented this note but the problem still happens.
We also checked Sap Note 912967 BSP session does not terminate correctly
We tried the solution exposed in this note (do not have pop-up blocks
in the browser) but the problem continues.
Anybody has a solution?
Thanks.
Guido
Hi Guido,
you need to configure an anonymouse login for the ROS Services.
Assign a user and a password in the service files.
Cheers,
Claudia
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Hi experts
i'd like to know what are the standard role for vendor evaluation and vendor qualify in SRM EBP 7.0.
Regards
AndreaThe vendor evaluation questionnaire is always triggred when a the user posts a confirmation RIGHT?
/SAPSRM/RECIPIENT -SAP SRM Server Role
com.sap.pct.srm.ro_goodsrecipient-Portal Role
Supplier Evaluation
You can use Supplier Evaluation in SAP Supplier Relationship Management (SAP SRM) to evaluate your suppliers by means of Web-based surveys. You can tailor individual surveys and questionnaires, and select the criteria to evaluate. You can then transfer the data that you gather from the questionnaires and surveys to SAP NetWeaver Business Intelligence (SAP BI). You can use this information to help you select suppliers and negotiate conditions.
For more information on reporting in SAP BI, see the SAP NetWeaver documentation on SAP Help Portal at http://help.sap.com SAP NetWeaver SAP NetWeaver <release> Library SAP Library SAP NetWeaver Library BI Content Supplier Relationship Management Supplier Evaluation .
Prerequisites
You need to compile questionnaires using the WebSurvey Cockpit. For more information, see the SAP NetWeaver documentation on SAP Help Portal at http://help.sap.com SAP NetWeaver SAP NetWeaver <release> Library SAP Library SAP NetWeaver Library SAP NetWeaver by Key Capability Application Platform by Key Capability Business Services Web Survey .
When you use the Supplier Survey Cockpit (see below), you can access the WebSurvey Cockpit from the SAP NetWeaver Portal. To compile a questionnaire, in this case, click on the Supplier Evaluation tab strip. Then click on Create Questionnaire.
Features
There are two different methods to collect data to evaluate supplier performance:
Event-driven evaluation. For example, when saving an invoice, a questionnaire is presented to the user
Ad-hoc evaluation through surveys managed with the Supplier Survey Cockpit
Event-Driven Evaluation
SAP Supplier Relationship Management (SAP SRM) supports event-driven questionnaires for two specific occasions:
Saving of a confirmation
Saving of an invoice
Note
The event-driven evaluation and the ad-hoc evaluation use separate InfoProviders in SAP NetWeaver BI. The InfoProvider that is used for event-driven evaluation is also used for evaluation triggered from out of the Advanced Supplier List.
End of the note.
These events trigger a questionnaire, which pops up on the screen or enable a button to open the questionnaire. To carry out event-driven evaluation, you first have to specify in Customizing when and under which circumstances you want the evaluation to take place. For example, you can define that the evaluation is to occur for certain product categories, or suppliers, or purchasing organizations. You can also define the frequency (for example, every invoice/confirmation, or every second invoice/confirmation, and so on). For more information, see Customizing: Integration with Other SAP Components Data Transfer to the SAP Business Information Warehouse Settings for Application-Specific DataSources (SRM) Define Events for Supplier Evaluation in SRM
Process
Supplier Evaluation is used in the Confirmation and Invoice applications to evaluate day-to-day activities on the basis of operational documents. It can also be used from the Approved Supplier List.
Supplier Evaluation Examples Application
Possible Questionnaire
Possible Criteria
Confirmation
Evaluation of goods
Delivery on time?
Condition of packaging?
Confirmation
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Was the service performed in a timely fashion?
Quality of service performed?
Invoice
Evaluation of invoice
Invoice quantity = confirmed quantity?
Was the invoice clearly presented?
Approved Supplier List
Evaluation of supplier
Reliability of supplier?
Price transparency of supplier?
Note
*Note the data protection regulations that apply when evaluating services.
End of the note.
For more information about SAP NetWeaver BI Reporting, see SAP Help Portal at http://help.sap.com SAP NetWeaver BI Content Supplier Relationship Management Supplier Evaluation
Ad-Hoc Evaluation: Supplier Survey Cockpit
The Supplier Survey Cockpit is an application with which you can manage surveys to gain information about your suppliers. After completion of a survey, the survey data is transferred to SAP NetWeaver Business Intelligence (SAP NetWeaver BI) for reporting. Analyzing the survey outcomes in SAP NetWeaver BI helps you to always be up on your suppliers' performance regarding, for example, reliability, quality, and service.
The Supplier Survey Cockpit enables you to gather information independently of a certain purchasing event. With the Supplier Survey Cockpit, you can do the following:
Set up a survey
Assign a questionnaire to the survey
Distribute the questionnaire via e-mail and
Monitor the responses
Features
To access the Supplier Survey Cockpit, choose Supplier Evaluation and then Survey Management under Detailed Navigation.
By default, you find three queries: A survey query, a survey package query, and a survey monitor query. Depending on the query you choose, the table below the queries displays different information.
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To manage survey packages, choose the survey package query and click on the corresponding buttons.
To download the table contents in MS Excel format, click on Export.
For more information on the queries, which serve to monitor surveys, see Survey Monitoring.
BR
MUTHU -
Vendor Evaluation in SRM5.0
Hi Team,
Please provide me a Config Document to set up Vendor Evaluation in SRM 5.0.
We are using Classic Scenario.Please also provide any useful tip for the same.
Thanks
AnitaHi Anita,
In SRM, Vendor Evaluation provides you with Web-based surveys that you can use to evaluate your vendors. You can configure individual surveys and questionnaires, select the criteria that you want to evaluate, and stipulate when the evaluation is to take place. You can then transfer the data that you gather from the questionnaires and surveys to the SAP Business Information Warehouse. You can use this information in the future to help you select vendors and negotiate conditions.
Details are mentioned in link
http://help.sap.com/saphelp_srm30/helpdata/en/be/09283486c9ac42a20156c345f2a3fc/content.htm
regards,nishant
please reward points if this helps
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