Syncing my iPod classic with Itunes on Windows 8

Hello,
I completed an itunes update a few days ago. Since that time; I have been unable to sync my iPod classic with my library or even manage it. I have been searching and see that this has become an issue for many people who use Windows 8. Is there any way I can fix this issue? I do not want to manage my iTunes music on the cloud. I just want to be able to plug in my iPod and manage it through iTunes. Is there any way I can do this?
I contacted support for assistance, but didn't really receive any answers to my questions. The first reply was asking me what my issue was (when I had already wrote a lengthy explanation of the issues I was having) and the follow-up said that I needed to call to speak with a representative to see about support options including fee-based support. I don't feel that I should have to pay fee to understand why I can no longer sync my iTunes with my iPod. I have many songs in my library and I have paid for them all. Why can't I have access to them on my iPod? As it is; I can't even manage my playlists anymore.
I am considering selling my iPod if I can't get this issue resolved. I really don't want to because it is still fairly new, but I don't see any reason to keep it if I can't use it.
If anyone has any feedback or knows something that might help me get this sorted out I would be very grateful!
Thanks--

how did you fix it?

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See also my post iPod Classic 80Gb appearing in OS X and Windows but no more on iTunes 12.0.1.26.

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