SYSADMIN login failing after 12.0.6 upgrade

Hi All,
I had upgrade apps to 12.0.6 from 12.0.4 on HP UX . My SYSADMIN login is failing after this whereas other user logins are fine.
Can someone give any clue on this.
Thanks,
Bharath.

Hi,
I had upgrade apps to 12.0.6 from 12.0.4 on HP UX . My SYSADMIN login is failing after this whereas other user logins are fine.
Can someone give any clue on this.What is the error? Any details in Apache log files?
Please verify that the SYSADMIN user is not end-dated. Also, change the password of the SYSADMIN user using FNDCPASS (or from the application) and see if you can login then.
Note: 423274.1 - How To Change The Password For The SYSADMIN User
Note: 437260.1 - How to Change Applications R12 Passwords using Applications Schema Password Change Utility (FNDCPASS)?
Regards,
Hussein

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[javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Certificates does not conform to algorithm constraints] [] [com.novell.zenworks.datamodel.exceptions.InternalD ataModelException] [ZENServer]
[DEBUG] [12/30/2014 09:54:02.417] [3547] [ZENServer] [72] [zenworks] [ZCC] [] [Form.java CSRF TOKEN:d1b804076c63e7393af1a72442ced4b5 for the PageId:authoritativeSourceDetails] [] [] [] [ZENServer]
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at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. validateCertificateExpiry(LDAPUtil.java:1162)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:774)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:559)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:386)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:359)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:325)
at com.novell.zenworks.datamodel.utils.ldap.LDAPUtil. getLDAPConnectionInfo(LDAPUtil.java:311)
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at com.novell.web.ajax.ImageAJAX.service(ImageAJAX.ja va:38)
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at com.novell.web.AjaxServlet.serviceImpl(AjaxServlet .java:100)
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at com.novell.zenworks.fw.web.internal.ZENworksAjaxSe rvlet.service(ZENworksAjaxServlet.java:47)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:208)
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at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:208)
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at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:171)
at com.googlecode.psiprobe.Tomcat70AgentValve.invoke( Tomcat70AgentValve.java:39)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:116)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke( ZENRequestValve.java:1346)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.p rocess(AbstractHttp11Processor.java:1070)
at org.apache.coyote.AbstractProtocol$AbstractConnect ionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProce ssor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$Wrapping Runnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
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at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl .java:1884)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.jav a:276)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.jav a:270)
at sun.security.ssl.ClientHandshaker.serverCertificat e(ClientHandshaker.java:1439)
at sun.security.ssl.ClientHandshaker.processMessage(C lientHandshaker.java:209)
at sun.security.ssl.Handshaker.processLoop(Handshaker .java:878)
at sun.security.ssl.Handshaker.process_record(Handsha ker.java:814)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocke tImpl.java:1016)
at sun.security.ssl.SSLSocketImpl.performInitialHands hake(SSLSocketImpl.java:1312)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLS ocketImpl.java:1339)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLS ocketImpl.java:1323)
at com.novell.zenworks.security.certificates.Certific ateUtility.getCertChain(CertificateUtility.java:12 1)
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... 35 more
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at sun.security.ssl.AbstractTrustManagerWrapper.check AlgorithmConstraints(SSLContextImpl.java:946)
at sun.security.ssl.AbstractTrustManagerWrapper.check AdditionalTrust(SSLContextImpl.java:872)
at sun.security.ssl.AbstractTrustManagerWrapper.check ServerTrusted(SSLContextImpl.java:814)
at sun.security.ssl.ClientHandshaker.serverCertificat e(ClientHandshaker.java:1421)
SR has been created.
Any Tipps /Hints for me ?
Thank You

Originally Posted by robpet
Should have said kind of the same problem...
That was sort of my gut feelings so I checked our certificates beforehand and they are using certs with sha1 fingerprint. But we are not using SSL - our connections are made using port 389. And the communication status is green.
But I cannot add SSL because it complains about "unable to obtain a valid certificate for SSL communication information. Please verify that the adress and port are correct and that the LDAP directory has been configured with a valid certificate.
So I cannot understand why users cannot authenticate with zenagent.
There's a TID about zcc login failures after 11.3 upgrade.
https://www.novell.com/support/kb/doc.php?id=7014716
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return code = .9
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Hi,
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    HTTP_ACCEPT_CHARSET=ISO-8859-1,utf-8;q=0.7,*;q=0.7
    HTTP_COOKIE=WEBWPLCS_USER=TAUS461; WEBWPLCS_LAST=04.29.2008 11:41:38; ORA_WWV_R1=%23ALL; ORA_WWV_R2=%23ALL; ORA_WWV_R3=%23ALL; ORA_WWV_REMEMBER_UN=ADMIN:webwplcs; ORACLE_PLATFORM_REMEMBER_UN=ADMIN:webwplcs; ORA_WWV_USER=3B1A5D9EA835D646; WWV_CUSTOM-F_1021906798187125_122=9F806B35C3D9AF51
    HTTP_IF_MODIFIED_SINCE=
    HTTP_REFERER=http://ecydblcyorwqt03/pls/apex/f?p=4000:4150:339228564056494::NO:::
    HTTP_SOAPACTION=
    HTTP_ORACLE_ECID=1211983633:165.151.5.125:6156:6252:488,0
    HTTP_ORACLE_CACHE_VERSION=
    HTTP_AUTHORIZATION=NTLM xyz
    WEB_AUTHENT_PREFIX=
    DAD_NAME=apex
    DOC_ACCESS_PATH=docs
    DOCUMENT_TABLE=wwv_flow_file_objects$
    PATH_ALIAS=
    REQUEST_CHARSET=AL32UTF8
    REQUEST_IANA_CHARSET=UTF-8
    SCRIPT_PREFIX=/pls
    HTTP_IF_MATCH=
    HTTP_CACHE_CONTROL=
    SOAP_BODY=
    HTTP_X_ORACLE_DEVICE_CLASS=
    HTTP_X_ORACLE_DEVICE_ORIENTATION=
    HTTP_X_ORACLE_DEVICE_MAXDOCSIZE=
    HTTP_X_ORACLE_DEVICE=
    HTTP_X_ORACLE_ORIG_ACCEPT=
    HTTP_X_ORACLE_ORIG_USER_AGENT=
    HTTP_X_ORACLE_USER_LOCALE=
    HTTP_X_ORACLE_USER_NAME=
    HTTP_X_ORACLE_USER_DISPLAYNAME=
    HTTP_X_ORACLE_USER_USERKIND=
    HTTP_X_ORACLE_USER_AUTHKIND=
    HTTP_X_ORACLE_USER_DEVICEID=
    HTTP_X_ORACLE_USER_LOCATION_ADDRESSLINE1=
    HTTP_X_ORACLE_USER_LOCATION_ADDRESSLINE2=
    HTTP_X_ORACLE_USER_LOCATION_ADDRESSLASTLINE=
    HTTP_X_ORACLE_USER_LOCATION_BLOCK=
    HTTP_X_ORACLE_USER_LOCATION_CITY=
    HTTP_X_ORACLE_USER_LOCATION_COMPANYNAME=
    HTTP_X_ORACLE_USER_LOCATION_COUNTY=
    HTTP_X_ORACLE_USER_LOCATION_STATE=
    HTTP_X_ORACLE_USER_LOCATION_POSTALCODE=
    HTTP_X_ORACLE_USER_LOCATION_POSTALCODEEXT=
    HTTP_X_ORACLE_USER_LOCATION_COUNTRY=
    HTTP_X_ORACLE_USER_LOCATION_TYPE=
    HTTP_X_ORACLE_USER_LOCATION_X=
    HTTP_X_ORACLE_USER_LOCATION_Y=
    HTTP_X_ORACLE_SERVICE_HOME_URL=
    HTTP_X_ORACLE_SERVICE_PARENT_URL=
    HTTP_X_ORACLE_HOME_URL=
    HTTP_X_ORACLE_MODULE_CALLBACK_URL=
    HTTP_X_ORACLE_MODULE_CALLBACK_LABEL=
    HTTP_X_ORACLE_CACHE_USER=
    HTTP_X_ORACLE_CACHE_SUBID=
    HTTP_X_ORACLE_CACHE_AUTH=
    HTTP_X_ORACLE_CACHE_DEVICE=
    HTTP_X_ORACLE_CACHE_LANG=
    HTTP_X_ORACLE_CACHE_ENCRYPT=
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There isn't a database connection issue since both builder and SQL Plus works.
Here is my NTLM Page Sentry which is a slightly modified version of the GreenIT version
CREATE OR REPLACE FUNCTION modNtlmPageSentry(pApexUser IN VARCHAR2 DEFAULT 'APEX_PUBLIC_USER')
RETURN BOOLEAN
IS
vAuthenticatedUsername VARCHAR2(512);
vCurrentSessionId       NUMBER;
l_cnt binary_integer :=0;
BEGIN
-- Get Authenticated User.
vAuthenticatedUsername := UPPER(owa_util.get_cgi_env('REMOTE_USER'));
vAuthenticatedUsername := substr(vAuthenticatedUsername,instr(vAuthenticatedUsername,'\')+1);
if to_char(v('APP_ID')) = '127' -- WebWPLCS
then
       apex_util.set_session_state('P18_USERNAME',vAuthenticatedUsername);
elsif to_char(v('APP_ID')) = '124' --TMS
then
-- check to see if they are a listed TMS manager or overall admin
      select sum(cnt) into l_cnt
      from (
           select count(0) cnt
           from tms_managers
           where username=vAuthenticatedUsername
           union
           select count(0) cnt
           from tms_admin
           where username=vAuthenticatedUsername
           union
           select count(0) cnt
           from web_admin
           where username=vAuthenticatedUsername
      if l_cnt < 1
      then
     return FALSE;
      end if;
end if;
-- Check to ensure that we are running as the correct database user.
IF USER ^= UPPER(pApexUser) THEN
    RETURN FALSE;
END IF;
IF vAuthenticatedUsername IS NULL THEN
    RETURN FALSE;
END IF;
-- Get SessionId.
vCurrentSessionId := wwv_flow_custom_auth_std.get_session_id_from_cookie;
-- Check Application Session Cookie.
IF wwv_flow_custom_auth_std.is_session_valid THEN
    apex_application.g_instance := vCurrentSessionId;
    -- Check Authenticated User --> Username from wwv_flow_session$ for
    --   current Session.
    IF vAuthenticatedUsername = wwv_flow_custom_auth_std.get_username THEN
      wwv_flow_custom_auth.define_user_session(p_user => vAuthenticatedUsername,
        p_session_id => vCurrentSessionId);
      RETURN TRUE;
    ELSE
      -- Unset the Session Cookie and redirect back here to take other branch.
      wwv_flow_custom_auth_std.logout(p_this_flow => v('FLOW_ID'),
        p_next_flow_page_sess => v('FLOW_ID') || ':' || NVL(v('FLOW_PAGE_ID'), 0)
        || ':' || vCurrentSessionId);
      -- Tell Apex Engine to quit.
      apex_application.g_unrecoverable_error := TRUE;
      RETURN FALSE;
    END IF;
ELSE
    -- Application Session Cookie not valid --> Define a new Apex Session.
    wwv_flow_custom_auth.define_user_session(p_user => vAuthenticatedUsername,
      p_session_id => wwv_flow_custom_auth.get_next_session_id);
    -- Tell Apex Engine to quit.
    apex_application.g_unrecoverable_error := TRUE;
    IF owa_util.get_cgi_env('REQUEST_METHOD') = 'GET' THEN
      wwv_flow_custom_auth.remember_deep_link(p_url => 'f?' ||
        wwv_flow_utilities.url_decode2(owa_util.get_cgi_env('QUERY_STRING')));
    ELSE
      wwv_flow_custom_auth.remember_deep_link(p_url => 'f?p=' ||
        TO_CHAR(apex_application.g_flow_id) || ':' ||
        TO_CHAR(NVL(apex_application.g_flow_step_id, 0)) || ':' ||
        TO_CHAR(apex_application.g_instance));
    END IF;
    -- Register the Session in Apex Sessions Table, set Cookie, redirect back.
    wwv_flow_custom_auth_std.post_login(p_uname => vAuthenticatedUsername,
      p_session_id => nv('APP_SESSION'), p_flow_page => apex_application.g_flow_id
      || ':' || NVL(apex_application.g_flow_step_id, 0));
    RETURN FALSE;
END IF;
END modNtlmPageSentry;Does anyone have any ideas on where to look next?
Regards, Tony
<b>Update</b>
For kicks, I added the page sentry function to the list in the <b>wwv_flow_epg_include_mod_local</b> function.
I bounced both the HTTP Server and the database.
None of these actions solved the problem.

Joel -
The alert log states that there is a 7445 error now from Apache
host_id='ECYDBLCYORWQT01' host_addr='165.151.5.123' module='Apache.exe'
pid='416'>
<txt>Exception [type: ACCESS_VIOLATION, UNABLE_TO_READ] [ADDR:0x0] [PC:0x69A2AB3, _pfrinstr_BRNCCOND()+39]
msg_id='1422874948' type='INCIDENT_ERROR' group='Access Violation'
level='1' host_id='ECYDBLCYORWQT01' host_addr='165.151.5.123'
prob_key='ORA 7445 [pfrinstr_BRNCCOND()+39]' upstream_comp='' downstream_comp=''
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ORA-07445: exception encountered: core dump [pfrinstr_BRNCCOND()+39] [ACCESS_VIOLATION] [ADDR:0x0] [PC:0x69A2AB3] [UNABLE_TO_READ] []The incident trace file states that the current SQL was:
----- Current SQL Statement for this session (sql_id=bng4udk9mvtsh) -----
declare function x return boolean is begin
return mergedwplcs.modNtlmPageSentry; return false; end;
begin
wwv_flow.g_boolean := x; end;
----- PL/SQL Stack -----
----- PL/SQL Call Stack -----
object      line object
handle    number name
2B6ACD34      1020 package body FLOWS_030100.WWV_FLOW_CUSTOM_AUTH_STD
2B6ACD34       662 package body FLOWS_030100.WWV_FLOW_CUSTOM_AUTH_STD
2B6BB44C        59 function MERGEDWPLCS.MODNTLMPAGESENTRY
2B6BBD1C         2 anonymous block
2B6BBD1C         4 anonymous block
2B6BC674      1815 package body SYS.DBMS_SYS_SQL
2B6BD29C       296 package body SYS.WWV_DBMS_SQL
2B70B5D0      1352 package body FLOWS_030100.WWV_FLOW_SECURITY
2B70B5D0      1158 package body FLOWS_030100.WWV_FLOW_SECURITY
2B71BA2C      8847 package body FLOWS_030100.WWV_FLOW
2B72FB04       255 procedure FLOWS_030100.F
2B7E4F1C        31 anonymous blockWhich makes sense given that I was trying to log into the application. All of these functions and packages are valid.

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Hello,
Copy the record selection formula from the Designer and paste that into your code, then use a report without the record selection formula saved in it and test again.
Next step is what database and driver are you using? Joinbuilder registry keys were for old legacy drivers. This may be an issue with the driver configuration.
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Don

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Hello,
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If I understand correctly, the machines have a new password, but ARD has the old one?
Assuming they are all the same account name and password, you can select all of the machines in the ARD list, do a Get Info (Cmd-I) and, under the Attributes tab, change the password for all 20 machines.

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My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude
Here are the log files from c:\windows\ccmsetup\logs .. I took a glance and things run with success 0 which should mean no error right? The system also has the client installed with the CU2 patch.
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