System Always Crashes On Exit From Flash Video

My wife's laptop runs 32 bit Vista Home Premium.   Her default browser is Firefox 35.0.
Whenever she plays a video using Flash, whether it be from youtube or a Facebook embedded video, the video itself plays just fine.  But when she ends the video, either by using the browser's back arrow, or closing the tab or windows by clicking on the 'X', the system crashes.  She gets this weird very bright green textured screen.  It appearance is very much like a woven fabric place mat.  All of the icons are gone, except for one white, unknown, unlabeled item.  There is no response from any keys, and there is no taskbar.  All we can do is hold down the power button until it shuts down.
When I go to her Flash Player Settings Manager and hit the Advanced tab, it reads:
ActiveX version:               Not Installed
NPAPI Plug-in version:    16.0.0.257
PPAPI Plug-in version:     Not Installed
My Windows 7 laptop (the one I'm using now) has the same values as hers for the plug-ins, but my ActiveX version is 16.0.0.257, the same as the NPAPI value.
I have no idea if that difference means anything, or how to correct it if it does.
I initially had her switch from IE9 to Firefox when she'd experienced similar video behavior in Internet Explorer.  When we first switched, youtube videos played and exited without problem with Firefox, but later, when Facebook videos would not play in FF, I updated Flash, leaving us with the behavior we now have. 
Any ideas? 

This sounds like a video card driver problem.
Check out the troubleshooting guide, and in particular, the section on disabling hardware acceleration:
Video playback issues

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